Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)

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Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Adventure Travel Trends Snapshot
DECEMBER 2020
(Recap of 2019)

                            © ATTA / Alden Pellet1
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Foreword
The data presented in this report was collected in January and February 2020 prior to global
awareness of COVID-19 and shares adventure industry results from 2019. Due to the quickly evolving
pandemic and the more urgent and immediate need to support our industry, this report is being
released much later in the year than usual for our annual Adventure Travel Trends Snapshot. We
understand that businesses are suffering and may have to rebuild or restructure and that 2020 and
2021 will look very different.

The information provided in this report can be used to support (re)building, restructuring or planning
for when travelers return post-COVID. This baseline pre-pandemic information will be useful for
journalists telling the story of the recovery of travel. For the adventure travel industry, it shares
marketing and sales tactics that businesses find the most effective in acquiring new consumers,
breaks down the elements of best-selling 2019 adventure travel products by consumer budget
ranges in varied markets, profiles the adventure consumer, and offers financial benchmarks.
Forecasts are omitted from our reporting; only useful trends, based on consumer demands and
bookings in 2019, are included. We hope this report proves useful for the adventure travel industry as
we all work to recover together.

                          - Heather Kelly, Senior Research Manager, ATTA
                                                                                                         2
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Contents
1.   Part I: Adventure Tour Operator Profile, 2019 Trip Sales & Bookings,
     Adventure Customer Demographics & Travel Trends
       a.   Profile of Respondents…………………………………………………………………………………………………..…………………………………….Page 7
       b.   Marketing & Sales: Channels & Tactics.…………………………….………………………...……………………………..………………..Page 18
       c.   Sustainability, Safety & Risk Management.…………………………….………………...……………………………..…………..…..Page 26
       d.   Itinerary Trends.…………………………….………………………...…………………………………………………………..……………..………………..Page 29

2. Part II: 2019 Most Popular Adventure Trip Profile, Trip Pricing & Duration
       a.   Profile of Respondents…………………………………………………………………………………………….……………………………………….Page 40
       b.   Most Popular Adventure Trip………...……………………………………………………………...……………….……………………..…...….Page 47

3. Closing Comments....………………………………………………………………………………………………………………………….……………...….....Page 58

                                                                                                          3
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Key Findings
Trip Pricing                          Marketing Trends                       Booking Patterns and Tools
●   The average retail trip price     ●   Word of mouth, tour operator       ●   Globally, 61% of bookings were
    was $3,000 per person, or $341        partnerships, and Google               made direct, 19% through a
    USD per day (excluding airfare)       Adwords advertising are the            group or partner, 15% through
                                          top three customer acquisition         a travel agent, and 5% through
●   On average, 74% of trip costs
                                          methods                                an OTA
    are spent with local suppliers,
    and each guest spends about                                              ●   60% have an online reservation
    $206 USD on local                 Leading Destinations and                   system taking credit cards and
    handicrafts/souvenirs             Activities                                 51% of 2019 bookings were
                                      ●   The most popular consumer              completed online using the
Sustainability and Safety and             motivations for traveling were         company website or online
Risk Management Practices                 new experiences, to go off the         booking platforms
                                          beaten track, and to travel like       TourRadar was the most
●   32% have or are working                                                  ●
                                          a local                                popular third-party booking
    toward a sustainability
    certification                      ●   The hottest trending                   channel, followed by
                                          destinations were South                Tripadvisor and Facebook
●   74% have a documented safety
                                          America, the Antarctic,
    and risk management plan
                                          Western Europe, Central Asia,
                                          and the Mediterranean
                                                                                                                  4
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Part I:
Adventure Tour Operator Profile,
2019 Trip Sales & Bookings,
Adventure Customer Demographics
& Travel Trends

                                  © ATTA / Matt Corliss5
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Methodology
●   Every year since 2006 the ATTA has surveyed its growing database of tour
    operators. Each year adventure travel tour operators are invited to share
    information about their business operations as well as trends they are experiencing
    with respect to traveler demographics, destinations, and activities.

●   A survey was sent to members of the ATTA in January 2020, asking for data from
    2019. Data was collected through February 2020. The survey was split into two
    digestible surveys to help respondents finish them faster. Part 1 asked operators
    about their business operations, 2019 sales, 2020 booking expectations, travel
    trends, and consumer motivations. Part 2 aimed to build a profile of tour operators'
    most popular 2019 adventure trips and asked financial forecasting questions.

●   129 respondents completed Part 1 of the survey; 83 completed Part 2.

                                                                                          6
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
1a.
Profile of Respondents

                        7
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Organization Headquarters

                                   Europe
                                                                                            North America

            Middle East (2%)

                         Pacific

                              Africa

                                           Asia                                      South America
Q1: In what country are your company headquarters?
Base: All respondents (n=129)                                 Central America / Caribbean                   8
Source: 2020 Adventure Tour Operator Snapshot Survey Part I
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Tour Operation Type
                                                              Outbound and Inbound
                                                                     12%

       Inbound (Supplier)
                  49%

                                                                          Outbound (Buyer)
                                                                               39%

Q2: Please select your dominant tour operation type
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                  9
Adventure Travel Trends Snapshot - DECEMBER 2020 (Recap of 2019)
Customers Served in 2019
                                Company Headquarters                                       Average Number of Travelers

               All Regions* (n=126)                                                   3,974

               North America** (n=44, 1 outlier omitted)                              1,708

               Central America/Caribbean** (n=6, 2 outliers omitted)                  2,327

               South America (n=20)                                                   2,317

               Africa (n=9)                                                           950

               Europe (n=29)                                                          10,023

               Asia (n=12)                                                            3,263
                     *Regions not containing sufficient sample size (Pacific & Middle East) are included in the All Regions calculation
                                                      but are otherwise excluded from this chart.

                 **Three total outlying values were labeled and omitted from calculations using a 2.2 multiplier (Hoaglin & Iglewicz, 1987)
Q3: How many customers did your organization serve in 2019?
Base: All respondents excluding three outliers as described above (n=126)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                   10
2019 Staffing
                                              Full-Time Staff                                        Part-Time Staff            Non-Staff Subcontractors
                                               (approx. 40 hrs/wk)                                     (approx. 20 hrs/wk)       (guides, drivers, consultants, etc.)
Percentage of Respondents

                                         Number of Full-Time Staff                                Number of Part-Time Staff   Number of Non-Staff Subcontractors
                                                      (n=123)                                                  (n=114)                         (n=117)

                            Q4: Please share the size of your 2019 workforce
                            Base: All respondents (n=129) excluding those left blank as indicated by the totals above
                            Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                 11
2019 Staff Increases by Department
                      In 2019, 23% of businesses added the most staff in their Operations department,
                                  and 22% added more Guides than other staff categories.

Q5: In which business area did you add the most staff in 2019?
Base: All respondents excluding those left blank (n=128)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                             12
Average Guide-to-Guest Ratio

                             Headquarters                                        Ratio

                                                                                                           1:8
            North America (n=43)                                                   1:6

            Central America/Caribbean (n=8)                                        1:12

            South America (n=19)                                                   1:7

            Africa (n=9)                                                           1:4
                                                                                                          GLOBAL AVERAGE*
            Europe (n=29)                                                          1:11
                                                                                                                    (n=125)
            Asia (n=11)                                                            1:6

                    *Regions not containing sufficient sample size (Pacific & Middle East) are included in the Global Average calculation
                                                       but are otherwise excluded from this chart.

Q6: On average, what is your typical guest to guide ratio?
Base: All respondents (n=129) excluding those left blank as indicated by the totals above
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                               13
Average Trip Fill Rate

                            Headquarters*                                  Percentage

                                                                                                                 71%
            North America (n=41)                                                  71%

            Central America/Caribbean (n=8)                                       70%

            South America (n=20)                                                  73%

            Africa (n=7)                                                          63%

            Europe (n=23)                                                         68%
                                                                                                          GLOBAL AVERAGE*
            Asia (n=11)                                                           70%
                                                                                                                     (n=116)
                    *Regions not containing sufficient sample size (Pacific & Middle East) are included in the Global Average calculation
                                                       but are otherwise excluded from this chart.

Q7: What is the average fill rate for your trips?
Base: All respondents (n=129) excluding those left blank as indicated by the totals above
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                               14
2019 Guest Type
      In North America, South America, Africa, and Europe, most tour guests were couples. Groups were
      most popular in Asia, and families made up the highest percentage in Central America/Caribbean.

Q8: Please estimate the percentage of your 2019 guests in each of the following categories.
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                             15
2019 Guest Gender Mix
                          Adventure travelers tended to be females, especially when traveling solo.

Q9: Please estimate the breakdown of your 2019 guests by gender.
Q10: Please estimate the breakdown of your 2019 solo guests by gender.
Base: All respondents excluding those left blank (Q9 n=123, Q10 n=119)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                           16
2019 Guest Age Mix
                                      Most adventure travelers are between the ages of 29-60.

Q11: Please estimate your 2019 client age mix.
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                     17
1b.
Marketing & Sales: Channels & Tactics

                                                             18
                                        © ATTA / Josiah Holwick
Direct Marketing Average Customer Reach
                       Social media is the most popular way to reach customers, followed by email.

                                    Direct mail reach            Email subscribers           Social media audience
                                          (n=108)*                     (n=107)*                          (n=111)**

                      *One outlying value was labeled and omitted from calculations using a 2.2 multiplier (Hoaglin & Iglewicz, 1987)
                    **Two outlying values were labeled and omitted from calculations using a 2.2 multiplier (Hoaglin & Iglewicz, 1987)

Q17: Please share your organization’s consumer reach through your company's direct marketing channels.
Base: All respondents excluding those left blank as indicated by the totals above
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                              19
Helpful Marketing & Sales Tactics (Top 10)
               Word of mouth and email marketing were the most helpful marketing and sales tactics.

                                                                                                              Number indicates the percent of respondents
                                                                                                                        selecting each option

Q18: Please select at most five marketing and sales tactics that are the most helpful in acquiring new guests for your business.
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                                 20
2019 Marketing Budget
            Respondents’ marketing budget was an average of 13% of their 2019 annual gross revenue.

                                                                  13%

                                               Of annual gross revenues, on average

Q34: What % of your organization’s annual gross revenues make up your organization's annual marketing budget?
Base: All respondents excluding those left blank (n=59)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II (note: see Part II profile of respondents)          21
Customer Acquisition Methods (Top 10)

                                1. Word of mouth                                               6. Email marketing

                                2. Tour operator partnerships                                  7. Media partnerships

                                3. Google Adwords advertising                                  8. Social media advertising

                                4. Travel trade shows                                          9. Content marketing

                                5. Online tour booking platforms                               10. Travel agent partnerships

Q18: Please select at most five marketing and sales tactics that are the most helpful in acquiring new guests for your business.
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                       22
Distribution Channels Share of Bookings
                             Headquarters                                 Direct             Group       Travel Agent             OTAs
                                                                                            /Partner

               All Regions* (n=83)                                     61%                 19%           15%                  5%

               North America (n=32)                                    80%                 11%           4%                   4%

               Central America/Caribbean (n=5)                         41%                 23%           28%                  7%

               South America (n=11)                                    33%                 31%           30%                  7%

               Africa (n=5)                                            43%                 23%           32%                  2%

               Europe (n=20)                                           64%                 20%           10%                  6%

               Asia (n=7)                                              41%                 26%           31%                  2%

                     *Regions not containing sufficient sample size (Pacific & Middle East) are included in the All Regions calculation
                                                      but are otherwise excluded from this chart.
Q22: Out of 100%, please indicate the share of your 2019 guests using the following booking channels.          Totals may not equal 100% due to rounding.
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II (note: see Part II profile of respondents)                                                      23
Online Direct Booking

                      60%                                                                                   51%

       have an online reservation system                                       of 2019 bookings were completed online using the
              taking credit cards                                                company website or online booking platforms
Q23: Does your organization have an online reservation system that accepts credit cards?
Q24: What percentage of your 2019 bookings were completed online using the company website or online booking platforms?
Base: All respondents excluding those left blank (Q23 n=83, Q24 n=47)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II (note: see Part II profile of respondents)                       24
Distribution Channels Share of Bookings
                                                Channel                             Direct

                                                TourRadar                           21%

                                                Tripadvisor                         17%

                                                Facebook                            13%

                                                Evaneos                             11%

                                                Responsible Travel                  11%

                                                Viator                              11%

                                                Airbnb                              9%

                                                Expedia                             9%

                                                Booking.com                         0%

                                                Togezer                             0%

Q25: You indicated X% of your guests came through an online booking platform(s) in 2019. Please indicate which ones:
Base: All respondents excluding those left blank (n=28)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II (note: see Part II profile of respondents)                 25
1c.
Sustainability, Safety & Risk Management

                                                                26
                                           © ATTA / Charley Voorhis
Sustainability Certification

                                                                             32%

                 have or are working toward a sustainability certification with one or more of the following*:

      Adventure Green Alaska                                 Green Tourism Canada (Sustainable                    Travelife
      Ecotourism Australia                                     Tourism 2030)                                      Certified B Corp
      EarthCheck                                             Tourcert                                             Carbon Neutral
      Rainforest Alliance                                    Eco Awards Namibia                                   Asociación +Responsables
      Sello S (by Chile Sernatur)                            Fair Trade in Tourism                                Moderniza (by Mexico SECTUR)

                        *This list was updated on March 11, 2021, with assistance from the Global Sustainable Tourism Council (GSTC)

Q20: Does your business currently hold (or are you working to acquire) any kind of sustainability certification?
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                      27
Documented Safety & Risk Management Plan

                                                              74%

                                              have a documented safety and risk
                                                      management plan

Q21: Does your company have a documented safety and risk management plan?
Base: All respondents (n=129)
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                       28
1d.
Itinerary Trends
(data collected before COVID-19)

                                                            29
                                   © ATTA / Border Free Travels
“Hot” Trending High-Demand Trips
                                                                1. Custom Itineraries

                                                                2. Greener/Sustainable/Low Impact Itineraries

                                                                3. Electric Bike Itineraries

                                                                4. Expert or Specialist-Guided Trips

                                                                5. Remote Destinations/Trails

                                                                6. Wellness and Mindfulness Itineraries

                                                                7. Self-Guides

Q12: What is your organization’s perception of the following itinerary trends based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                               30
“Warm” Trending In-Demand Trips

                                                                  1. Longer Duration                             5. Long Haul/Overseas Trips

                                                                  2. Shorter Duration                            6. Culinary-Focused Adventures

                                                                  3. Solo Travelers                              7. Women-Focused

                                                                  4. LGBT                                        8. Domestic/Regional

Q12: What is your organization’s perception of the following itinerary trends based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                       31
Hot Trending Consumer Motivations
                                      for Adventure Travel

                                                               1. New Experiences

                                                               2. Go Off the Beaten Track

                                                               3. To Travel Like a Local

                                                               4. Cultural Encounters

                                                               5. Wellness/Betterment Goals

                                                               6. Last Chance Travel

Q13: What is your organization’s perception of the following consumer motivations, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                    32
Warm Consumer Motivations
                                            for Adventure Travel
                                                                  1. Adventure Travel as a Status Symbol

                                                                  2. Digital Detox (Unplug)

                                                                  3. Pampering and Luxury

                                                                  4. Going On Popular Adventures

                                                                 5. An Adrenaline Rush / A Challenge

Q13: What is your organization’s perception of the following consumer motivations, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                    33
Hot Trending Activities

                                                           1. Hiking/Trekking/Walking                               6. Safaris/wildlife viewing

                                                           2. Culinary/Gastronomy                                   7. Expedition cruising

                                                           3. Cultural                                              8. Kayaking/sea/whitewater

                                                           4. Wellness-focused activities                           9. Photography (wildlife/nature)

                                                           5. Cycling (electric bikes)                              10. Running

Q14: What is your organization’s perception of adventure travel activity trends, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                            34
“Warm” Trending Activities

                                                        1. Sailing                                                          6. Overland 4x4

                                                        2. Cycling (road/paved surface)                                     7. Skiing/Snowboarding

                                                        3. Snorkeling                                                       8. Stand-up paddleboarding

                                                        4. Cycling (mountain/non-paved surface)                             9. Archaeological

                                                        5. Snowshoeing                                                      10. Birdwatching

Q14: What is your organization’s perception of adventure travel activity trends, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those that selected “Not Applicable” for each item
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                              35
Top Trending Activities by Region
 Headquarters*                        #1                         #2                          #3                          #4                           #5

North America                      Cultural                   Culinary               Hiking/Trekking                 Wellness-                  Safaris/Wildlife
                                                                                        /Walking                     focused                       Viewing

Central America                    Cultural                 Snorkeling               Hiking/Trekking              Safaris/Wildlife                Wellness-
/Caribbean                                                                              /Walking                     Viewing                      focused

South America                      Cultural              Hiking/Trekking                  Culinary                Photography                     Wellness-
                                                            /Walking                                             (Wildlife/Nature)                focused

Africa                             Cultural               Safaris/Wildlife            Photography                  Birdwatching                Hiking/Trekking
                                                             Viewing                 (Wildlife/Nature)                                            /Walking

Europe                        Hiking/Trekking                 Cycling                     Cultural                    Culinary                     Cycling
                                 /Walking                 (Electric Bikes)                                                                   (Road/Paved Surface)

Asia                          Hiking/Trekking                 Cultural                   Wellness-                Safaris/Wildlife                 Culinary
                                 /Walking                                                focused                     Viewing

                            *Regions not containing sufficient sample size (Pacific & Middle East) are excluded from this chart.

Q14: What is your organization’s perception of adventure travel activity trends, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those left blank
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                                        36
Hottest Trending Destinations

Q16: What regions of the world are you seeing customer changes of interest in booking, based on consumer demand and bookings over the last year?
Base: All respondents (n=129), excluding those left blank
Source: 2020 Adventure Tour Operator Snapshot Survey Part I                                                                                        37
Part II:
2019 Most Popular Adventure Trip Profile,
Trip Pricing & Duration

                                                               38
                                           © ATTA / Hassen Salum
Part 2 Methodology Notes
●   Note that the following questions were asked, but the results are not included in
    this report due to the effect of COVID-19:
     ○   Q29: What is your outlook on net profit for 2020 (Jan-Dec or fiscal equivalent), compared
         to your company’s actual net profit in 2019?

     ○   Q30: Please estimate by how much your 2019 net profit will be up compared to 2018

     ○   Q31: Please select the factor that influences this positive projection the most

     ○   Q32: Please estimate by how much your 2019 net profit will be down compared to 2018

     ○   Q33: Please select the factor that influences this negative projection the most

                                                                                                   39
2a.
Profile of Respondents

                                                 40
                        © ATTA / Border Free Travels
Organization Headquarters

                                    Europe
                                                                                North America

              Middle East (1%)

                            Pacific

                                  Africa

      Central America/Caribbean

                                                                      South America
Q1: In what country is your organization headquartered?        Asia
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                    41
Tour Operation Type
                                                               Outbound and Inbound
                                                                      13%

       Inbound (Supplier)
                  49%

                                                                             Outbound (Buyer)
                                                                                       37%

Q2: Please select your dominant tour operation type
                                                                       Total does not equal 100% due to rounding
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                       42
Customers Served in 2019
                                         Headquarters                                      Average Number of Travelers

               All Regions* (n=81)                                                    3,116

               North America** (n=31, 1 outlier omitted)                              1,386

               Central America/Caribbean** (n=4, 1 outlier omitted)                   3,138

               South America (n=11)                                                   1,986

               Africa (n=5)                                                           923

               Europe (n=20)                                                          6,872

               Asia (n=7)                                                             3,132
                     *Regions not containing sufficient sample size (Pacific & Middle East) are included in the All Regions calculation
                                                      but are otherwise excluded from this chart.

                  **Two total outlying values were labeled and omitted from calculations using a 2.2 multiplier (Hoaglin & Iglewicz, 1987)
Q3: How many customers did your organization serve in 2019?
Base: All respondents excluding two outliers as described above (n=81)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                 43
Client Bookings by Region

                                                                                                      Europe

                  North America

                                                                                                         Africa

                                                                                                     Asia

                                                                                               Oceania/Australia
                                                        South America
Q21: Out of 100%, please indicate the source of your organization’s 2019 bookings by region:
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                       44
2019 Staffing
                                              Full-Time Staff                                        Part-Time Staff            Non-Staff Subcontractors
                                              (approx. 40 hrs/wk)                                     (approx. 20 hrs/wk)        (guides, drivers, consultants, etc.)
Percentage of Respondents

                                         Number of Full-Time Staff                                Number of Part-Time Staff   Number of Non-Staff Subcontractors
                                                      (n=82)                                                   (n=65)                          (n=79)

                            Q4: Please share the size of your 2019 workforce
                            Base: All respondents (n=83) excluding those left blank as indicated by the totals above
                            Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                45
Annual 2019 Gross Revenues ($USD)

                                                                                      65%
                                                                                       responded that
                                                                                       their 2019 gross
                                                                                     revenues surpassed
                                                                                       their 2018 gross
                                                                                          revenues

Q27: Please share your organization’s annual gross revenues in 2019 in US Dollars:
Q28: Did your organization’s 2019 gross revenues surpass its 2018 gross revenues?
Base: All respondents excluding those left blank (n=69)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                              46
2b.
Most Popular Adventure Trip

                                                  47
                              © ATTA / Hassen Salum
Primary Host Market (Top 9)
                                          operators’ most popular adventure trip 2019

                                                  Country

                                                  Italy                                 12%

                                                  United States                         7%

                                                  Mexico                                6%

                                                  Tanzania                              6%

                                                  Ecuador                               5%

                                                  France                                5%

                                                  Nepal                                 5%

                                                  Chile                                 4%

                                                  Costa Rica                            4%

Q5: Still thinking about your most popular 2019 adventure itinerary, please select the primary host market for this trip
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                               48
Primary Source Market
                                          operators’ most popular adventure trip 2019

                                                                                                        {
                                                                                                                Mexico        Nepal
                                                                                                                France        India
                                                                                             Other              Israel        Italy
                                                                                                                Netherlands   Saudi Arabia
                                                                                                                Singapore     Tanzania

                                                                                                            Germany

   North America

                                                                                                           United Kingdom

                                                                                                  Canada

                                                                                       Australia
Q6: Still thinking about your most popular 2019 adventure itinerary, what is the primary source market for this trip?
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                 49
Average Client Age
                                       operators’ most popular adventure trip 2019
                            80% of all guests on respondents’ most popular trip were aged 45-64.

Q16: What is the average age of your clients on this trip?
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                       50
Occupancy
                                        operators’ most popular adventure trip 2019

                       79%                                                                                       21%

                book double occupancy                                                                    book single occupancy

Q17: Can you estimate the percentage of guests on this popular trip that book double occupancy and those that book individual (single) occupancy?
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                        51
Trip Length
                                         operators’ most popular adventure trip 2019

                                        Headquarters                                              Trip Duration (days)

              All Regions* (n=82)                                                     8.8

              North America (n=31)                                                    8.9

              Central America/Caribbean (n=5)                                         8.8

              South America (n=11)                                                    8.2

              Africa (n=5)                                                            12.6

              Europe (n=20)                                                           8.2

              Asia (n=7)                                                              7.7
                     *Regions not containing sufficient sample size (Pacific & Middle East) are included in the All Regions calculation
                                                      but are otherwise excluded from this chart.

                      **One outlying value was labeled and omitted from calculations using a 2.2 multiplier (Hoaglin & Iglewicz, 1987)
Q14: What is the duration (in days) of this popular itinerary?
Base: All respondents excluding one outlier as described above (n=82)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                             52
Average Retail Trip Price ($USD)
                                           operators’ most popular adventure trip 2019

                                 Headquarters                                                              Per Person
                                                                                                       (excluding airfare)

               All Regions* (n=78)                                            $3,000 per trip // $341 per day

               North America (n=31)                                           $3,979 per trip // $447 per day

               Central America/Caribbean (n=4)                                $2,290 per trip // $260 per day

               South America (n=11)                                           $3,747 per trip // $457 per day

               Africa (n=5)                                                   $3,220 per trip // $256 per day

               Europe (n=18)                                                  $1,586 per trip // $193 per day

               Asia (n=6)                                                     $1,822 per trip // $237 per day

                      *Regions not containing sufficient sample size (Pacific & Middle East) are included in the All Regions calculation
                                                       but are otherwise excluded from this chart.

Q8: What is the average retail trip price, per person per trip (in US dollars), of this popular 2019 adventure itinerary (package) sold to your selected source market?
Base: All respondents confirming that the price they entered was per trip, not per day (n=78)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                                              53
Primary Adventure Activity (Top 9)
                                         operators’ most popular adventure trip 2019

                          1. Hiking/Trekking/Walking                                        6. Expedition Cruising

                          2. Cycling (Road/Paved Surface)                                   7. Kayaking/sea/whitewater

                          3. Safaris/ Wildlife Viewing                                      8. Multisport

                          4. Cultural                                                       9. Rafting

                          5. Culinary

Q7: What is the primary adventure activity of your most popular 2019 adventure itinerary?
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                             54
Trip by Pricing Category
                                          operators’ most popular adventure trip 2019

                           High-End/Luxury

              Budget/Backpacker

                                                                                                                     Mid-Range

Q20: Still considering your most popular 2019 adventure trip, please share whether for your selected source market, it is regarded as a budget, mid-range, or a luxury trip:
Base: All respondents (n=83)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                                                 55
Trip Markup
                                         operators’ most popular adventure trip 2019

         The typical trip markup for respondents’ most popular 2019 adventure trip was 11 to 35 percent.

Q12: Please choose the approximate percentage range you* mark up this popular trip before marketing it to travelers.*If you do not mark up this tour, but your
partners do, please select how much they mark it up.
Base: All respondents (n=78) excluding those left blank
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                                     56
Financial Benefits to the Local Economy
                                          operators’ most popular adventure trip 2019

                        74%
                                                                                                                $206
          of trip costs are spent with local                                                        Average spent by each guest on
                       suppliers                                                                      local handicrafts/souvenirs

Q18: Still thinking of this popular 2019 itinerary, please estimate the percentage of your trip cost spent with local suppliers:
Q19: If you can, please estimate what your average guest spends on local handicrafts or souvenirs on this popular trip in the host destination:
Base: All respondents excluding those left blank (Q18 n=83, Q19 n=71)
Source: 2020 Adventure Tour Operator Snapshot Survey Part II                                                                                      57
Part III:
Closing Comments

                                            58
                   © ATTA / Border Free Travels
Looking Forward

“      We feel confident that the travel industry as a whole is on a path to
     recovery. Adventure travel in particular is well-suited to the new trend
     toward socially distanced travel and outdoor activities in smaller, more
    remote destinations. While we are all currently struggling to see the trail
                                                                                  “
                 forward, it is there and we will find it together.

                            - Shannon Stowell, CEO, ATTA

                                  December 2020

                                                                                      59
For more information or media queries, please contact:

                     Heather Kelly
            Senior Research Manager, ATTA
             heather@adventuretravel.biz

                                                                        60
                                                   © ATTA / Charley Voorhis
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About the ATTA
Established in 1990, the Adventure Travel Trade Association is the largest global network of adventure travel leaders. Our community
is made up of ~30,000 individual guides, tour operators, lodges, travel advisors, tourism boards, destination marketing and
management organizations, outdoor educators, gear companies and travel media who share a belief and commitment to
sustainable tourism. The connections and creativity of this vibrant community come together both virtually and in person to create
and deliver the solutions that propel our businesses and our communities toward a responsible and profitable future.

                                            About our Research
The ATTA strives to produce regular reports that take the pulse of the industry through our membership as well as the global travel
industry. In addition, consumer research studies lend insight into the fast paced and changing world of travel and travelers'
perceptions of it. At adventuretravel.biz, our Research Reports can be located that dive deeply into the motivations of adventure
travelers, the size of the industry, the landscape and health of the industry at large, as well as other targeted reports on subjects
ranging from Travel Agents to adventure travel in specific destinations.

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