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SEPTEMBER                                2014

                               a journal of correctional
                               philosophy and practice

SPECIAL FOCUS ON: THE RESPONSIVITY PRINCIPLE IN
COMMUNITY CORRECTIONS
Reconsidering the Responsivity Principle: A Way to Move Forward
  By Guy Bourgon, James Bonta
The Neglected “R”—Responsivity and the Federal Offender
  By Thomas H. Cohen, Jay Whetzel
Health Coverage for People in the Justice System: The Potential Impact of Obamacare
 By Risdon N. Slate, Laura Usher
Addressing Responsivity Issues with Criminal Justice-Involved Native Americans
 By Ada Melton, Kimberly Cobb, Adrienne Lindsey, R. Brian Colgan, David J. Melton
Second Generation of RNR: The Importance of Systemic Responsivity in Expanding Core Principles of Responsivity
  By Faye S. Taxman

Does the Risk of Recidivism for Supervised Offenders Improve Over Time? Examining Changes in the Dynamic
Risk Characteristics for Offenders under Federal Supervision
  By Thomas H. Cohen, Scott W. VanBenschoten
Is Project HOPE Creating a False Sense of Hope? A Case Study in Correctional Popularity
   By Stephanie A. Duriez, Francis T. Cullen, Sarah M. Manchak
Response to Duriez, Cullen, and Manchak: Theory and Evidence on the Swift-Certain-Fair Approach to Enforcing
Conditions of Community Supervision
  By Mark A. R. Kleiman, Beau Kilmer, Daniel T. Fisher
Before Adopting Project HOPE, Read the Warning Label: A Rejoinder to Kleiman, Kilmer, and Fisher’s Comment
  By Francis T. Cullen, Sarah M. Manchak, Stephanie A. Duriez
ADVISORY COMMIT TEE

                                                                                                members
                          a journal of correctional                                             Dan Richard Beto
                          philosophy and practice                                               National Association of Probation Executives
                                                                                                Huntsville, Texas

PUBLISHED BY                                                                                    James Byrne
The Administrative Office of the U.S. Courts                                                    University of Massachusetts, Lowell
                                                                                                Lowell, Massachusetts
Judge John D. Bates, Director
                                                                                                Honorable James G. Carr
Matthew G. Rowland, Chief                                                                       United States District Court
Probation and Pretrial Services Office                                                          Toledo, Ohio

Federal Probation ISSN 0014-9128 is dedicated to informing its readers about current            Alvin W. Cohn
thought, research, and practice in corrections and criminal justice. The journal welcomes       Administration of Justice Services, Inc.
the contributions of persons who work with or study defendants and offenders and invites        Rockville, Maryland
authors to submit articles describing experience or significant findings regarding the
prevention and control of crime and delinquency. A style sheet is available from the editor.
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                                                                                                University of Massachusetts Lowell
Federal Probation is published three times yearly­—in June, September (on a special topic),
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                                                                                                Tim Murray
                                                                                                Pretrial Justice Institute
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                                           E D I T O R I A L S TA F F                           Honorable David D. Noce
                                                                                                United States District Court
                                           Nancy Beatty Gregoire, Executive Editor              St. Louis, Missouri
                                           Ellen Wilson Fielding, Editor
                                                                                                Daniel B. Ryan
                                                                                                Justice Solutions Group
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                                           telephone: 202-502-1651                              George Mason University
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                                           the editor at the address above.
September 2014                                                                                                                                     1

THIS ISSUE IN BRIEF
This September’s issue of Federal Probation contains a special section on “The Responsivity Principle in Community Corrections.”
Responsivity, third in the Risk-Need-Responsivity (RNR) model of offender assessment and rehabilitation, has been less researched, less
well understood, and therefore less widely or well implemented in the community corrections arena, where the past few decades have
seen increasing efforts at most levels of community corrections to find or develop reliable dynamic risk assessment tools and evidence-
based treatment and supervision methods.
           Bookending this special focus section are two articles by authors well recognized as leaders in RNR research who first
summarize what responsivity has meant and means and then suggest fruitful new ways to think about and apply it. In their opening
article, “Reconsidering the Responsivity Principle: A Way to Move Forward,” Guy Bourgon and James Bonta emphasize that “Although
client attributes provide context, responsivity is…creating an optimal learning environment for the client,” which necessarily involves
considerations of both client attributes and those of clinicians as well. The concluding article by Faye Taxman on “Second Generation of
RNR: Expanding Emphasis on Responsivity,” presents a (realizable) vision of an “overarching (correctional and treatment) system [that]
needs to embrace these principles to support individual-level programming.”
           In between these are three articles concerning more localized or specific aspects of Responsivity. In “The Neglected “R”—
Responsivity and the Federal Offender,” Thomas H. Cohen and Jay Whetzel use data on federal offenders to discuss the relationship
between federal offender demographics and responsivity, the extent to which the presence of responsivity factors varies across the federal
judicial districts, and implications for possible use of Second Chance Act funds. Risdon N. Slate and Laura Usher consider opportunities to
better address physical and mental health responsivity issues in “Health Coverage for People in the Justice System: The Potential Impact of
Obamacare.” And Ada Melton, Kimberly Cobb, Adrienne Lindsey, R. Brian Colgan, and David Melton consider what we know and don’t
know (and how we might come to know more) in “Addressing Responsivity Issues with Criminal Justice-Involved Native Americans.”
           In years to come we can expect to see much more on this topic both as it applies to community corrections in general and to
federal corrections in particular. Meanwhile, we think this Special Focus section offers a solid understanding of where the Responsivity
Principle comes from and how it is currently understood to operate, while sketching promising avenues for research and practice in the
future—all in pursuit of the best possible outcomes for communities and the offenders who return to them.
                                                                                                                    —Ellen Wilson Fielding
                                                                                                                  Editor, Federal Probation

   SPECIAL FOCUS ON: The Responsivity Principle in Community Corrections

   Reconsidering the Responsivity Principle: A Way to Move Forward                                                                           3
   The authors summarize the impact of the Risk-Need-Responsivity model on correctional practice, trace its history (with special
   emphasis on the responsivity principle), review how the responsivity principle has come to mean simply a consideration of client
   characteristics in the absence of the environment where the work takes place, and then discuss how to forward a constructive
   research agenda on the responsivity principle.
   Guy Bourgon, James Bonta

   The Neglected “R”—Responsivity and the Federal Offender                                                                                   11
   The authors address some of the knowledge gaps in the presence and types of responsivity factors for federal offenders under
   community supervision, focusing on their frequency and the forms they take. They also examine the distribution of responsivity
   factors by risk and supervision levels, the relationship between federal offender demographics and responsivity, the extent to
   which the presence of responsivity factors varies across the federal judicial districts, and implications for possible use of Second
   Chance Act funds.
   Thomas H. Cohen, Jay Whetzel

   Health Coverage for People in the Justice System: The Potential Impact of Obamacare                                                    19
   The authors examine the potential of the Affordable Care Act (Obamacare) to assist criminal justice agencies in helping uninsured
   individuals involved in the justice system to enroll in health care, with special attention to people living with mental illnesses, a
   responsivity factor that can present particularly difficult supervision issues.
   Risdon N. Slate, Laura Usher
2   FEDERAL PROBATION                                                                                                             Volume 78 Number 2

    Addressing Responsivity Issues with Criminal Justice-Involved Native Americans                                                               24
    The authors focus on how probation and parole officers are ensuring that they address responsivity factors of Native American (NA)
    youth or adults on their caseloads throughout the supervision process. Since there are few NA-specific studies on responsivity, the authors
    discuss what is needed to expand knowledge in this area along with selected findings from a survey of probation and parole officers
    conducted by the American Probation & Parole Association (APPA) and the American Indian Development Associates, LLC (AIDA).
    Ada Melton, Kimberly Cobb, Adrienne Lindsey, R. Brian Colgan, David J. Melton

    Second Generation of RNR: The Importance of Systemic Responsivity in Expanding Core Principles
    of Responsivity                                                                                                                              32
    From the many unanswered questions about responsivity, the author selects these two to focus on: 1) What decision criteria should
    be used to further integrate risk and need principles into practice? and 2) What type of programs should be in place to meet the
    risk-need profiles of offenders? Answers should advance the practice of responsivity, which in turn should increase the receptivity
    of offenders to programming, since responsivity requires programs to address individual crime-producing behaviors.
    Faye S. Taxman

Does the Risk of Recidivism for Supervised Offenders Improve Over Time? Examining Changes
in the Dynamic Risk Characteristics for Offenders under Federal Supervision                                                                       41
In order to assess how federal offenders fare during their supervision term, the authors tracked a population of 21,152 offenders placed
on federal supervision from May 2010 through October 2013. The study found that many offenders initially classified at the highest
risk levels moved to a lower risk category by their second assessment and that these changes were mostly driven by improvements in
offenders’ employment and substance abuse-related dynamic factors.
Thomas H. Cohen, Scott W. VanBenschoten

Is Project HOPE Creating a False Sense of Hope? A Case Study in Correctional Popularity                                                           57
Project HOPE uses certain but non-severe graduated sanctions to specifically deter probationers from violating supervision conditions,
especially drug use. The authors explore the sources of HOPE’s “correctional popularity” and argue that several uncertainties may
potentially compromise its effectiveness in other jurisdictions. They caution that correctional popularity risks exacting a high cost when
promising, if not unproven, programs are adopted rather than alternative evidence-based strategies.
Stephanie A. Duriez, Francis T. Cullen, Sarah M. Manchak

Response to Duriez, Cullen, and Manchak: Theory and Evidence on the Swift-Certain-Fair Approach
to Enforcing Conditions of Community Supervision                                                                                                  71
The authors respond to Duriez et al.’s caveats about Project HOPE by arguing that swift-certain-fair (SCF) sanctioning improves on conventional
practice in enforcing the conditions for community corrections both by substituting swiftness and certainty for severity and by increasing the
predictability, and thus the perceived fairness, of the process from the offender’s viewpoint. SCF has both firm theoretical grounding and a
growing body of empirical support, making it a useful complement or substitute for expensive and laborious formal risk-needs assessments.
Mark A. R. Kleiman, Beau Kilmer, Daniel T. Fisher

Before Adopting Project Hope, Read the Warning Label: A Rejoinder to Kleiman, Kilmer, and Fisher’s
Comment                                                                                                                                           75
The authors of the Duriez et al.’s critique of incautious adoption of Project HOPE-style community supervision conclude this exchange
by offering five warnings regarding its as-yet unproven record, identifiable weaknesses, and likely negative outcomes for offenders and
community supervision agencies.
Francis T. Cullen, Sarah M. Manchak, Stephanie A. Duriez

DEPARTMENTS

Contributors to This Issue                                                                                                                        78
The articles and reviews that appear in Federal Probation express the points of view of the persons who wrote them and not necessarily the
points of view of the agencies and organizations with which these persons are affiliated. Moreover, Federal Probation’s publication of the articles
and reviews is not to be taken as an endorsement of the material by the editors, the Administrative Office of the U.S. Courts, or the Federal
Probation and Pretrial Services System.
September 2014                                                                                                                                         3

    Reconsidering the Responsivity
    Principle: A Way to Move Forward*

                                                                                                                                    Guy Bourgon
                                                                                                                                     James Bonta
                                                                                                                            Public Safety Canada

THE RISK-NEED-RESPONSIVITY (RNR)                    responsivity principle has been a poor cousin.      Level of Service Case Management Inventory
model has arguably become the premier model         There are many reasons for this situation,          (LS/CMI; Andrews, Bonta, & Wormith,
of offender assessment and rehabilitation           two of which are the ease of conducting             2004). Meta-analyses of the LS literature have
(Cullen, 2012; Ogloff & Davis, 2004;                research on risk and need compared to               found the instruments to predict both general
Polaschek, 2012). The RNR model made its            responsivity and the vagueness of the original      and violent recidivism (Campbell, French, &
published debut in 1990 (Andrews, Bonta, &          conceptualization of responsivity by Andrews,       Gendreau, 2009; Gendreau, Goggin, & Smith,
Hoge, 1990), with the first empirical test of       Bonta, and Hoge (1990). In this paper, we           2002; Olver, Stockdale, & Wormith, 2014) and
the principles published a few months later         attempt to improve our understanding of the         prison misconducts (Gendreau, Goggin, &
(Andrews, Zinger, Hoge, Bonta, Gendreau,            responsivity principle and provide suggestions      Law, 1997). Additional quantitative reviews of
& Cullen, 1990). In the Andrews, Bonta and          to furthering research on responsivity. First,      the instruments have found them applicable
Hoge paper, four principles were presented          however, we summarize the impact of the             to women (Smith, Cullen, & Latessa,
with respect to offender treatment. The first       RNR model on correctional practice. Next,           2009) and Aboriginal offenders (Wilson &
three principles dealt with the who, what,          we trace the history of the RNR model with          Gutierrez, 2014). In a recent meta-analysis by
and how of offender rehabilitation. The risk        special emphasis on the responsivity principle.     Bonta, Blais, and Wilson (2014), the risk-need
principle stated that the intensity of treatment    Following this discussion, we review how the        domains measured by the LS instruments
should be matched to the risk level of the          responsivity principle has come to mean             were predictive of both general and violent
offender, with the greatest amount of treatment     simply a consideration of client characteristics    recidivism for mentally disordered offenders.
services being directed to the higher-risk          in the absence of the environment where the         With such evidence, the LS instruments have
offender. The need principle dictated that          work takes place, such as therapist/helper          become the most widely used offender risk/
treatment goals should be the criminogenic          characteristics and skills. We then end the         need instruments in the United States (Vose,
needs that are functionally related to criminal     article with a discussion of how we can             Cullen, & Smith, 2008), Canada (Wormith,
behavior. The responsivity principle directed       forward a constructive research agenda on the       Ferguson, & Bonta, 2013) and internationally
service providers to use cognitive-behavioral       responsivity principle.                             (Bonta & Wormith, in press).
techniques to bring about change while                                                                      Turning to the rehabilitation literature,
being attentive to individual factors such          The Impact of the RNR Model                         support for the risk principle can be found in
as personality, gender, and motivation. The         on Correctional Practice                            the meta-analysis by Andrews and Dowden
fourth principle was the override principle,        Today, the research support for the RNR             (2006). Over 200 treatment studies produced
which called for professional discretion in         model goes far beyond a handful of studies.         374 unique effect size estimates. As expected,
cases where behavior could not be explained         There is such a breadth of research on the          the mean effect size was .03 with lower-risk
with existing knowledge.                            principles as they apply to offender assessment     cases; delivering treatment services to low-
    Since 1990 the RNR model has expanded           and treatment that meta-analytic reviews of         risk offenders has little impact on recidivism.
to include many more principles (Andrews            the evidence are common. With respect to            Treatment for higher-risk offenders yielded a
& Bonta, 2010a; 2010b), but the principles of       RNR-based offender assessment, we have the          mean effect size of .10. Although the meta-
risk, need, and responsivity remain at the core.    Level of Service (LS) family of instruments         analysis showed only a modest effect of
Most of the research has focused on the risk        such as the Level of Service Inventory-Revised      treatment with higher-risk cases, the authors
and need principles, while the research on the      (LSI-R; Andrews & Bonta, 1995) and the              hypothesized that this may have been due

*Correspondence addressed to Guy Bourgon, Public Safety Canada, 340 Laurier Ave. W., Ottawa, Ontario, Canada, K1A 0P8. Telephone: 613-991-2033. FAX: 613-
990-8295. Email: Guy.Bourgon@ps.gc.ca. The opinions expressed do not necessarily represent the views of Public Safety Canada.
4   FEDERAL PROBATION                                                                                                           Volume 78 Number 2

to the inexact way that risk was measured             risk/need factors are called criminogenic          interventions (Bonta, Bourgon, Rugge, Scott,
(e.g., first offender=low risk) and the way that      needs and are viewed as the more desirable         Yessine, Gutierrez, & Li, 2011; Lowenkamp,
offender risk was reported in the studies (risk       targets of treatment intervention. For             Holsinger, Robinson, & Alexander, 2014)
could be estimated only in the aggregate for          example, a treatment is more likely to lead        but also for developing offender assessment
88 percent of the effect size estimates). More        to reduced recidivism when the target is           instruments such as the LS instruments
recent tests of the risk principle with actuarial     procriminal thinking rather than poor self-        described earlier. Third, the RNR model
measures of offender risk at the individual           esteem. Dowden’s (1998) meta-analytic review       provides a strong rehabilitative model with
level have been supportive of the risk principle      found that programs targeting criminogenic         “explanatory depth” to explain why programs
for adult offenders (Bourgon & Armstrong,             needs displayed a mean effect size of +.19,        work (Polaschek, 2012). This is not surprising
2005; Lowenkamp & Latessa, 2005; Sperber,             compared to an average effect size of –.01 for     given that the RNR model is derived from an
Latessa, & Makarios, 2013), female offenders          interventions that targeted non-criminogenic       empirically rich social learning theory (Pratt,
(Lovins, Lowenkamp, Latessa, & Smith, 2007),          needs. Since then, researchers have continued      Cullen, Seller, Winfree, Madensen, Daigle,
violent offenders (Polaschek, 2011) and sex           to find that matching services to offender         Fearn, & Gau, 2010). Finally, interventions
offenders (Lovins, Lowenkamp, & Latessa,              criminogenic needs is associated with reduced      based on RNR principles are cost-effective
2009; Mailloux, Abracen, Serin, Cousineau,            recidivism (Vieira, Skilling, & Peterson-Badali,   (Drake, Aos, & Miller, 2009; Romani, Morgan,
Malcolm, & Looman, 2003).                             2009; Vitopoulos, Peterson-Badali, & Skilling,     Gross, & McDonald, 2012; Taxman, Pattavina,
    Evidence for the need principle is also           2012; Wooditch, Tang, & Taxman, 2014).             & Caudy, 2014).
extensive and comes from two sources:                     The general responsivity principle, use of         The popularity of the RNR model, in
1) offender assessment, and 2) offender               cognitive-behavioral techniques, has a well-       our opinion, is well founded. Our empirical
treatment. In the area of offender assessment,        established empirical record. The effectiveness    understanding of the risk and need principles
Andrews and Bonta have long argued that               of cognitive-behavioral interventions with         is solid. Where we need more research is on
a distinction must be made between static             offenders has been the conclusion of a number      the responsivity principle. Before we speak
and dynamic risk factors (Andrews, 1982;              of meta-analytic reviews of the literature         to what needs to be done, we turn to a brief
Andrews & Bonta, 1994; Bonta, 1996; Bonta             (Landenberger & Lipsey, 2005; Wilson,              summary of the origins of the responsivity
& Motiuk, 1985). Furthermore, an assessment           Bouffard, & MacKenzie, 2005). However,             principle and its present status.
of dynamic risk factors, particularly those           the research on specific responsivity has
dynamic factors that Andrews and Bonta                not been as extensive. The relatively little       The Early History of the
(2010a) refer to as part of the Central Eight         research conducted has focused on differential     Responsivity Principle
risk/need factors (Table 1), is crucial for           treatment effects as a function of the personal-   The development of the RNR model and its
effective rehabilitation programming.                 biological-social characteristics of the client.   umbrella theory, the psychology of criminal
Empirical support for the predictive validity         Examples are offender motivation for               conduct, began in the 1970s. Partly as a
of the dynamic risk/need factors can be               treatment (Kennedy & Serin, 1999), gender          response to Martinson’s (1974) so-called
found in a number of meta-analytic reviews.           (Hubbard, 2007), ethnicity (Usher & Stewart,       “Nothing Works” conclusion, a small group
These dynamic risk/need factors have been             2014), and race (Spiropoulos, Salisbury, & Van     of correctional psychologists in the Ottawa
shown to predict recidivism for male and              Voorhis, 2014). There are very few studies on      area began to challenge the idea that offender
female offenders (Andrews, Guzzo, Raynor,             how the personal characteristics of the change     rehabilitation is ineffective. Two classmates
Rowe, Rettinger, Brews, & Wormith, 2012),             agent or the specifics of the interventions        who began a lifelong friendship in 1962 as
Aboriginal offenders (Gutierrez, Wilson,              impact client outcome. We will return to this      psychology interns in Kingston Penitentiary,
Rugge, & Bonta, 2013; Wilson & Gutierrez,             issue shortly.                                     Don Andrews and Paul Gendreau, were
2014), and mentally disordered offenders                  Adherence to the RNR model has                 joined by Robert Ross, James Bonta, Robert
(Bonta et al., 2014). We have already noted           a number of benefits. First and foremost,          Hoge, Stephen Wormith and others to become
the literature on the LS instruments, which           following the RNR principles is associated         what Paula Smith (2013, p. 71) referred to as
measure the Central Eight risk/need factors.          with reductions in recidivism (Andrews &           the “Canadian School of rehabilitation.” All
    The second source of evidence for the need        Bonta, 2010a, 2010b; Koehler, Lösel, Akoensi,      were interested in understanding not only
principle is found in the offender treatment          & Humphreys, 2013). Second, the model has          whether treatment can be effective in reducing
literature. Within this literature, dynamic           practical value not only for designing new         recidivism but also why. Soon after Martinson’s
                                                                                                         dismissal of offender rehabilitation, Gendreau
TABLE 1.                                                                                                 and Ross published a number of narrative
Number of Offenders in the Re-arrest During Supervision Statistics by Month                              reviews of the literature concluding that
 Criminal History                                                                                        treatment can indeed be effective (Gendreau
 Antisocial Personality Pattern (early onset of antisocial behavior, procriminal attitudes, previous     & Ross, 1979, 1981).
 failure on parole/probation, history of violent behavior)                                                  The first published formulation of
 Procriminal Attitudes                                                                                   the responsivity principle appeared in
                                                                                                         the 1990 article by Andrews, Bonta, and
 Procriminal Companions
                                                                                                         Hoge. However, the intellectual roots of the
 Family/Marital (generalized family dysfunction, marital strife)                                         responsivity principle could be found in the
 Education/Employment (level of education, unemployed, conflict at work)                                 need to match clients to specific “therapeutic”
 Substance Abuse (alcohol and drugs)                                                                     environments (although this is generally true
                                                                                                         for all of the RNR principles, we focus here
 Leisure/recreation (lack of prosocial activities)
September 2014                                            RECONSIDERING THE RESPONSIVITY PRINCIPLE: A WAY TO MOVE FORWARD 5

on the responsivity principle). For quite some       1. Know the client’s attributes that limit and/           So what evidence would one consider that
time, the psychotherapy/counseling literature           or facilitate the client’s learning style. These   tests responsivity efforts? Within a context
was well aware that no one mode of therapy              are bio/psycho/social factors. Examples of         of certain client attributes, it must be found
or type of therapist was equally effective with         biological factors are race, age/interpersonal     in the learning environment created by the
all clients and that the interaction of therapist,      maturity, and gender. Psychological factors        service provider. The first indication that a
technique, and client needed to be considered           may include intelligence, personality (e.g.,       responsive environment is in place would
(Clavert, Beutler, & Crago, 1988; Paul, 1967;           impulsive; interpersonally insensitive),           be increases in the client’s engagement in
Stein & Lambert, 1984); this remains an issue           emotions (e.g., anxious), and poor                 the services. Specific behavioral indicators of
to this day (Norcross & Wampold, 2010).                 motivation. Examples of social factors are         treatment engagement can be lower attrition
    An early illustration of differential               poverty and culture. Some client attributes        rates, increased program attendance, client
outcomes as a function of client characteristics        may be a mix of factors (e.g., a client from       participation in “rehabilitative” activities (e.g.,
and treatment modality in corrections is                a racial minority has biological factors           on-topic discussions, exercises, role plays,
provided by Grant’s (1965) evaluation of a              operating and perhaps social factors in the        completion of homework assignments), and
psychodynamic-oriented             intervention         case of minorities living in poverty).             client acknowledgement of the personal
with inmates. The first general finding was          2. Create an optimal environment conducive            benefits of the services received. In essence, the
that client factors such as anxiousness and             to learning. Learning in this context is very      client wants to be involved in the services and
interpersonal maturity moderated outcome.               broad; it is the acquisition of knowledge and      demonstrates behaviors illustrating engagement
Inmates who were less anxious, verbally                 skills. To create such an environment, the         in rehabilitative activities. A conducive learning
skilled, and more mature benefited from                 first requirement is for the service provider      environment begins with the engagement of
the psychodynamic intervention. Second,                 to understand what client characteristics          the client in that environment.
therapist characteristics were also important.          can affect his or her ability to learn. Next,          The second indication of a responsive
Therapists who were interpersonally skilled             the service provider creates the environment       environment would be greater amounts of
and more collaborative in their approach with           through his or her skills, language, and           “learning” what is being “taught.” Learning
the more difficult clients had better outcomes          intervention activities that encourages            may be reflected in the recall of the materi-
than therapists who were less skilled and               client engagement in the learning activities       als (for example, key constructs, concepts,
more authoritarian.                                     and promotes efficient and effective client        and skills) relevant to their own lives and
    By 1990 there was sufficient research               learning of what is being taught.                  circumstances, and utilization of the skills
for Andrews and his colleagues to make                                                                     in hypothetical (for example, role play exer-
two general conclusions with respect to              Beyond Client Characteristics:                        cises) and/or real life situations outside of the
responsivity. First, cognitive-behavioral            Creating an Optimal Learning                          treatment environment. At a minimum, the
treatments are more effective than other             Environment                                           learning is specific to the content of the service
types of treatment. And why would we                 We believe it is time to more thoroughly consider     or program where the “knowledge” or “skills”
expect any different conclusion? After all,          what exactly adherence to the responsivity            would vary depending on the treatment tar-
behavior is learned through classical and            principle means. In other words, what is the          gets. They may include skills required to
operant conditioning and vicarious learning          responsivity principle attempting to achieve in       address criminogenic needs, enhancing client’s
principles. Andrews et al. (1990) described          its own right, distinct from adherence to the         strengths, and even increasing the use of com-
this as the general responsivity principle.          risk and need principles? To date, adherence          munity and personal resources. For example,
Second, as suggested by the earlier cited            to the RNR principles has been tested and             the “learnings” may be the content of a good
evidence on differential outcomes, we must           evaluated primarily by the effects on recidivism      job resume, self-regulation of anger, using
consider client and therapist characteristics in     (i.e., re-offending) and various concomitant          time-out, or executing a relapse prevention
our treatment interventions. This is what was        behaviors (e.g., police contact, substance use,       plan for certain targeted criminogenic needs.
termed specific responsivity and much of the         noncompliance with conditions, and behavioral         For non-criminogenic treatment targets, the
description of specific responsivity dealt with      misconduct; Hubbard, 2007; McMurran, 2009;            learnings may be enhanced knowledge and
client characteristics such as interpersonal         Messina, Grella, Cartier, & Torres, 2010).            practice of a cultural activity, or knowing and
sensitivity, anxiety, verbal intelligence, and       However, the heart of the responsivity principle      using self-affirmations to increase self-esteem.
motivation. There was relatively little said in      is in the environment created by those providing          With the emphasis on the creation of
the 1990 article about therapist characteristics     services. It is not just any environment; it is a     an environment conducive to learning, a
and skills. As we will argue later, too much         “learning” environment, a place where change          more responsive service begins with enhanced
emphasis has been placed on client factors           is promoted and initiated. The risk and need          client engagement, followed by facilitated
and not enough on therapist characteristics          principles provide specific direction to achieve      learning of what the service is attempting to
and skill level.                                     a goal of reducing reoffending (i.e., provide         “teach,” and ends in greater impacts on the
    To summarize, the responsivity principle         services to higher-risk clients and target needs      treatment target(s). It is within this context
is all about delivering human services that          empirically related to reoffending). Responsivity,    of the treatment targets that there exists the
target criminogenic needs in a way that is           however, is about how to deliver services that        potential impact on re-offending. We use
understandable and resonates with the higher-        are conducive to engagement and learning. We          the word potential for a reason. Treatment
risk client. The goal is to optimize the client’s    believe that an independent test of adherence to      target(s) fall under the umbrella of the need
learning of new thoughts and behaviors.              the responsivity principle would only distally, if    principle and not the responsivity principle.
Adherence to the responsivity principle requires     at all, involve its effect on reoffending.            If the treatment targets are criminogenic
the following two general considerations:
6   FEDERAL PROBATION                                                                                                        Volume 78 Number 2

needs, then and only then would there be          an active change strategy” (Miller, 1985, p.       skills and intervention techniques (EPICS:
an expectation that the responsive service is     88) and MI focused on the processes and            Smith et al., 2012; STARR: Robinson et al.,
more efficient and potentially more effective     operations that influenced that probability. MI    2012; STICS: Bonta et al., 2011). Although the
in reducing reoffending. Reduced reoffending      is about creating a “responsive” environment       results of these initiatives are promising, from
would be mediated through enhanced                to enhance treatment engagement behaviors,         a responsivity perspective these projects offer
engagement and learning and targeting the         yet it is not cognitive-behavioral therapy in      ample opportunity to identify and examine
client’s criminogenic need. However, if the       the sense that its goal is to teach recovery or    different responsivity accommodations to
treatment target is non-criminogenic, then we     relapse prevention skills (Miller & Rose, 2009).   “learning environments” (i.e., officer-client
would hypothesize that a responsive service,      Putting aside whether or not MI is effective at    interactions) and their impact on discrete
or for that matter a nonresponsive service,       changing a vast array of the problem behaviors     responsivity outcomes such as engagement
would have no effect on reoffending.              (such as substance abuse and smoking), there       and client learning.
    When “responsivity” efforts are measured      is ample empirical work on MI demonstrating            Finally, the literature on MI and CCP
simply by reduced reoffending, we miss an         that MI does enhance treatment engagement          highlights what is often referred to as the
opportunity to gain a better understanding        with non-offenders (Hettema, Steele, & Miller,     MI spirit; a collaborative, person-centered
of responsivity; that is, identifying specific    2005; Lundahl & Burke, 2009; Lundahl, Kunz,        form of guiding clients (Miller & Rose,
and concrete actions that we as service           Brownell, Tollefson, & Burke, 2010) and            2009). From a responsivity perspective, the
providers can do to create a more “responsive”    offenders (McMurran, 2009).                        learning environment is one of collaboration
environment. Responsivity is about how                Regardless of the debate surrounding the       to enhance client engagement and learning.
we promote client engagement and client           theoretical underpinnings of its construct         Collaboration is implicated in the work
learning most efficiently and effectively. As     of motivation, from a simple and pragmatic         on the therapeutic or working alliance. A
Serin, Lloyd, Helmus, Derkzen, and Luong          point of view, the successful implementation       considerable body of research illustrates the
(2013) note, there is a significant gap in the    of MI skills, techniques, and spirit creates       importance of the relationship between helper
research on the process and measurement of        an “environment” that increases treatment          and client, distinct from the intervention
change, particularly in regards to the various    engagement. There is also supporting               techniques (see Horvath & Symonds, 1991,
components or “learnings” inherent in the         evidence that MI enhances learning that takes      for a comprehensive review). In corrections,
change process itself, such as basic knowledge,   place during treatment. From reviews on            the work of Jennifer Skeem and colleagues
and the application and internalization of a      MI noted earlier, MI’s effect on problem           is demonstrating the importance of the
program’s key concepts and skills that lead to    behavior is strengthened when it is added as       therapeutic alliance to offender supervision
changes in need and a reduction of risk.          a prelude or adjunct to a formal treatment         (Skeem, Louden, Polaschek, & Camp, 2007).
                                                  program. What we like about MI is that it          They have found the alliance to have a
Responsivity—Enhancing                            is prescriptive about what to do to create an      significant association with client resistance,
Engagement and Learning                           optimal learning environment, specifying the       motivation, cooperation, and compliance with
Enhancing engagement and learning is not          helper’s behaviors (e.g., skills, techniques,      supervision conditions—what we consider as
a new issue in correctional rehabilitation.       and activities employed during sessions) and       primary responsivity outcomes.
For those working in the criminal justice         informing them of what to do and how to do             The working alliance may in fact be a
field, it is widely acknowledged that there is    it while interacting with a client. The primary    good outcome proxy for engagement, and the
a challenge to recruit criminal justice clients   target—engagement rather than the more             focus of responsivity research can be directed
for treatment, retain them in the service for     distal outcome of problem behavior change          to identifying the skills and activities that
the program’s entirety, and have them engage      (such as substance use or re-offending)—is         are required to build and strengthen such
actively and “learn” the critical components      specific to the outcomes of responsivity.          an alliance (e.g., listening, empathy, firm but
of the service. Although a number of studies          Although the roots of MI were first            fair approaches). The accumulated evidence
directly and indirectly evaluate different        published in 1985, there is much similarity        related to engagement and learning suggests
“learning environments,” let us describe a        between MI skills and the techniques of            that creating and maintaining a collaborative
few that speak directly to responsivity and its   Core Correctional Practices (CCPs) first           environment (through MI, CCPs, and
impact on engagement and learning.                reported in the early 1980s (Andrews, 1979;        relationship-building skills) appears to be
    Motivational Interviewing (MI) is a set of    Andrews & Kiessling, 1980). The CCPs               another general practical guideline to creating
concrete and specific skills, techniques, and     that “change agents” use when working              responsive environments for clients beyond
strategies designed to create an environment      with offenders were the cornerstone of the         the use of cognitive-behavioral techniques.
that addresses treatment failure (i.e., failure   responsivity principle. Delineated between         Creating a collaborative environment appears
to attend, engage, complete treatment) by         a relationship dimension (e.g., warmth,            to be a global characteristic of a responsive
increasing motivation (Miller, 1985).             empathy, and enthusiastic and non-blaming          environment that facilitates engagement
Although today we consider increasing             communication) and a structuring dimension         at a minimum and, ideally, efficient and
motivation as strengthening a client’s            (e.g., effective reinforcement, problem solving,   effective learning. Much of the work with
commitment to change (Miller & Rollnick,          modeling, and rehearsal), the early studies on     sex offenders by Marshall and colleagues
2014), where commitment and motivation            CCPs focused on their impact on recidivism         highlights the importance of cooperation and
are dynamic and internal, Miller’s (1985)         (Dowden & Andrews, 2004). Trotter (1996)           collaboration (as opposed to a confrontational
conceptualization was behaviorally based.         and more recently probation officer training       environment) to enhance engagement and
Motivation was defined as “the probability        initiatives in the U.S. and Canada have focused    participation in treatment (Marshall & Serran,
of entering, continuing, and complying with       on learning CCP, MI, and other fundamental         2000; Marshall, Ward, et al., 2005). Future
September 2014                                           RECONSIDERING THE RESPONSIVITY PRINCIPLE: A WAY TO MOVE FORWARD 7

responsivity research would benefit from            behavior, self-harm). Moreover, in addition to        evaluating human services to improve their
avoiding the myopic view that recidivism            cognitive-behavioral and psycho-educational           efforts. We believe that it is time to re-direct our
outcome is the means to evaluate responsivity       techniques, the GRT used intervention                 research efforts from “does it work” to looking
efforts and place primary emphasis on the           approaches that may better engage women               inside the black box of rehabilitation with a
impact on client engagement and learning.           in the counseling process (e.g., relational and       focus on the nature and characteristics of the
                                                    experiential techniques). The three major             learning environment, including the interactions
The Interrelationship of Risk,                      outcomes of drug use, reincarceration, and            inherent in human service delivery.
Need and Responsivity                               length of stay in residential aftercare all favored       We are certainly not the first in corrections
There are a number of instances where respon-       the GRT group.                                        to look inside the black box of treatment
sive services include efforts at addressing             What can we say about this study and its          (Bonta, Rugge, Scott, Bourgon, & Yessine,
what are considered non-criminogenic needs.         adherence to the risk, need, and responsivity         2008). William Marshall and his colleagues have
There is the work on gender responsive treat-       principles? At first glance, it appears that this     strongly advocated examining the “therapeutic
ment and culturally specific programming            study speaks largely to the need principle.           environment” and provide clinical guidance on
(e.g., here in Canada, providing treatment to       Although the GRT targeted non-criminogenic            how to engage and facilitate learning for sex
Aboriginal clients). The mix of gender/cul-         needs (e.g., memories of trauma and                   offender treatment (Marshall et al., 2005; Marshall
tural factors and treatment targets illustrates     childhood victimization), it also targeted more       & Serran, 2010). They advocate supportive
the blurring of lines between the need princi-      criminogenic needs than the TC. The women             rather than confrontational approaches,
ple and the responsivity principle. Specifically,   in the GRT were treated not only for substance        emphasize approach goals rather than avoidance
if the primary question is the effectiveness of     abuse (common to both programs) but also for          goals, and encourage creating a positive and
the gender/cultural factors at reducing reof-       targeted family (of origin and intimate partners),    collaborative environment. These factors can be
fending, then the debate is about whether           peers (i.e., social supports), and attitudes (i.e.,   tested. However, the outcomes of interest must
or not these unique needs of specific groups        thinking that lead to a variety of dysfunctional      focus on engagement and learning indicators
are criminogenic in nature (i.e., conform to        and/or delinquent behaviors). The finding that        prior to examining recidivism effectiveness.
the need principle). On the other hand, if the      the GRT women stayed longer in residential                Independent tests of responsivity within
primary question is one of engagement and           aftercare suggests a treatment dosage effect          the treatment or human service would ideally
learning for the client involved in the service     (risk principle) and greater engagement in            compare two treatments of equitable/equivalent
regardless of whether the program focuses on        treatment (responsivity principle). Although          individuals (i.e., equal adherence to risk
criminogenic or noncriminogenic needs, then         we do not know how much, the women in                 principle) in which both treatments targeted
the question asked relates to the responsivity      the GRT received some cognitive-behavioral            identical needs (i.e., equal adherence to the
principle.                                          treatment (general responsivity), and they            need principle) but differed on the learning
    It is recognized that female offenders are      were exposed to therapeutic approaches that           environments within each program (e.g., helper’s
different from male offenders (Blanchette &         enhanced their learning (specific responsivity).      behaviors, conceptual scheme used, skills
Brown, 2006; Wright, Van Voorhis, Salisbury,            The Messina et al. (2010) study illustrates       taught, etc.). Comparing different “therapeutic”
& Bauman, 2012). As a consequence of the            the difficulty in distinguishing elements of          environments on client engagement, learning,
differences, treatment programs have been           responsivity, risk, and need in our research          and change in offender needs should prove
developed to address the unique needs of            efforts. To further illustrate on a broader level,    fruitful to expanding our understanding of the
women (e.g., victimization, mental health,          we examined the large offender treatment              responsivity principle. In terms of effectiveness
social and economic marginalization). It is then    database of Andrews and Bonta (2010a).                to reduce re-offending, a distal outcome of
argued that the gender-informed program is          Selecting only those studies that adhere to           adherence to the responsivity principle, any
following the responsivity principle. However,      the general responsivity principle (i.e., use         impact on recidivism may be attributed to client
evaluations of such programs have focused           cognitive-behavioral techniques; k=77), 93.5          engagement and greater client learning that then
on recidivism reductions, an outcome more           percent of those studies also adhered to the          impacts targeted criminogenic needs.
relevant to the need principle than to the          need principle. In other words, programs that             There is much to be learned about
responsivity principle. Let us take as an           employ cognitive-behavioral interventions             responsivity, even within the well-established
example the difficulties in assessing the role      with offenders also tend to follow the need           general responsivity principle of utilizing
of the need and responsivity principles with        principle. Dissecting the independent influence       cognitive-behavioral approaches. Although
the randomized study conducted by Messina,          of the RNR principles and in particular the           cognitive-behavioral approaches and models
Grell, Cartier, and Torres (2010).                  responsivity principle is a challenge.                share some fundamental similarities, there is
    Messina and her colleagues (2010)                                                                     substantial variability among the approaches,
randomly assigned 115 women offenders to            An Agenda for Research on                             ranging from conceptual schemes and
either a gender-responsive treatment program        Responsivity                                          constructs to the fundamental skills that are
(GRT) or a standard Therapeutic Community           Moving forward, there is much for researchers         emphasized. Different treatment models may
treatment program (TC). The GRT and TC              and clinicians to do to broaden and expand            also use different explanatory mechanisms
programs differed significantly, particularly       our knowledge of the responsivity principle.          and terminology. For example, Marlatt’s
on the needs targeted. Both programs targeted       Building knowledge about the means by which           Relapse Prevention Framework (1985) and its
substance abuse (a criminogenic need) but GRT       client engagement is enhanced, how learning can       variations uses the concepts of “triggers,” “high
targeted additional women-specific needs, such      be optimized, and how these two factors impact        risk situations.” and “outcome expectancies,”
as the effects of trauma and victimization (e.g.,   on needs can provide valuable information to          Beck (1979) talks of “cognitive distortions”
dysfunctional family relationships and sexual       those responsible for designing, delivering, and      and “automatic thoughts,” and Yochelson
8   FEDERAL PROBATION                                                                                                               Volume 78 Number 2

and Samenow (1977) use the language of              surrounding the risk and need principles is well      Andrews, D. A., & Bonta, J. (2010b).
“thinking errors.” Considering responsivity         grounded, particularly around the assessment              Rehabilitating criminal justice policy and
as the learning environment and its impact          of risk and need. Although research continues             practice. Psychology, Public Policy and Law,
on engagement and learning gives rise to            to explore additional potential risk/need factors,        16, 39-55.
the possibility that the use of different key       particularly for specific groups such as women,       Andrews, D. A., Bonta, J., & Hoge, R .D. (1990).
                                                                                                              Classification for effective rehabilitation:
concepts, terms, and skills may enhance or          the importance of adhering to the principles
                                                                                                              Rediscovering psychology. Criminal Justice
diminish engagement and learning.                   when delivering human services has a firm                 and Behavior, 17, 19-52.
     Our recent work with the Strategic Training    empirical foundation. However, the research           Andrews, D. A., Bonta, J., & Wormith, S.
Initiative in Community Supervision (STICS;         support surrounding specific responsivity pales           J. (2004). The Level of Service/Case
Bonta et al., 2011) illustrates small but perhaps   in comparison. To date, cognitive-behavioral              Management Inventory (LS/CMI). Toronto,
significant changes to the constructs and           approaches (general responsivity) has been                Ontario: Multi-Health Systems.
language of cognitive-behavioral approaches         shown to be a more effective theoretical              Andrews, D. A., & Dowden, C. (2006).
that could be empirically tested. Many if not       framework than psychodynamic or other models              Risk principle of case classification in
all cognitive-behavioral interventions have         of “therapy” (Landenberger & Lipsey, 2005). A             correctional treatment. International Journal
labels to assist clients identifying problematic    problem with responsivity research has been               of Offender Therapy and Comparative
versus non-problematic thinking. They may           its focus on client attributes that are believed to       Criminology, 50, 88-100.
                                                                                                          Andrews, D. A., Guzzo, L., Raynor, P., Rowe, R.
be referred to as “thinking errors,” “cognitive     impact rehabilitation efforts rather than on the
                                                                                                              C., Rettinger, J. L., Brews, A., & Wormith,
distortions,” or “neutralizations” or many other    characteristics and actions of therapists.                S. J. (2012). Are the major risk/need
terms, each with similar but not identical               By placing the focus on reoffending, a               factors predictive of both female and male
definitions and/or underlying meaning for           distal outcome of responsivity, we have failed            reoffending? A test with the eight domains
behavior. In STICS, we made efforts to change       to more closely examine what “responsivity”               of the Level of Service/Case Management
these labels derived from formal cognitive          fundamentally means and what adherence to                 Inventory. International Journal of Offender
behavioral language to labels that give rise to     the responsivity principle is trying to achieve.          Therapy and Comparative Criminology, 56,
visual or auditory images (Rugge & Bonta,           Although client attributes provide context,               113-133.
2014). We reasoned that these changes would         responsivity is first and foremost about our          Andrews, D. A., & Kiessling, J. J. (1980).
enhance client engagement, client learning,         efforts to accommodate those attributes, what             Program structure and effective correctional
and client application of these terms and           it is that we do. Responsivity is creating                practices: A summary of the CaVIC
                                                                                                              research. In R.R. Ross & P. Gendreau (Eds.),
concepts to their own personal thinking and         an optimal learning environment for the
                                                                                                              Effective correctional treatment (pp. 439-
behavior. Even the often-used sequential            client; an environment that helps the client              463). Toronto, ON: Butterworth.
organization of antecedent stimuli—internal         to engage and learn through observation,              Andrews, D. A., Zinger, I., Hoge, R. D., Bonta,
events—behavior—consequence found in most           dialogue, interaction, and experience. The                J., Gendreau, P., & Cullen, F. T. (1990). Does
cognitive-behavioral models varies in the           immediate and direct outcomes of successful               correctional treatment work? A clinically
terms used and in the underlying construct’s        responsivity efforts are enhanced client                  relevant and psychologically informed meta
function. For example, antecedent stimuli           engagement in the service and its activities              analysis. Criminology, 28, 369 404.
may be referred to as an “external situation,”      and enhanced client learning of “teachings”           Beck, A. T. (1979). Cognitive therapy and
“trigger,” “high-risk situation,” or “activating    of the service. We hope that we have offered              the emotional disorders. New York, NY:
event.” The function of the antecedent stimulus     a way forward for clinicians and researchers              Penguin.
in behavior can differ as well. It may function     alike by reconsidering what is meant by the           Blanchette, K., & Brown, S. (2006). The
                                                                                                              assessment and treatment of women
as a discriminative stimulus controlling            responsivity principle.
                                                                                                              offenders. Chichester, England: Wiley.
certain emotions, thoughts, and/or behavior, a                                                            Bonta, J. (1996). Risk-needs assessment and
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