A career for you in health - Health Education England - Old Swinford Hospital

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A career for you in health - Health Education England - Old Swinford Hospital
Health Education England

A career for you
in health
A career for you in health - Health Education England - Old Swinford Hospital
There are more than
                                                                                        350 roles in health,
                                                                                        and many of them are
                                                                                        part of a wider team
                                                                                        which works alongside
                                                                                        medical and other
                                                                                        professionals for the
                                                                                        benefit of patients and
                                                                                        the public.

                                This booklet is a handy guide to the roles in health. It is by no means a
                                full list of professions or roles, but it gives you an idea of the number and
                                variety of opportunities available. For a more comprehensive list of roles,
                                visit www.healthcareers.nhs.uk/explore-roles.

                               Some roles give you direct contact with            The NHS Constitution values are:
                               patients, while in others you are part of a vast
                                                                                  

                               support network vital to delivering healthcare           Working together for patients
                               and preventing ill health. Some jobs are in
                               hospitals, others are based in the community.            Respect and dignity
                               Some require the highest academic standards,
                               but, for many positions, employers are just              Commitment to quality of care
                               looking for enthusiasm, keenness to learn and
                               the ability to work as part of a team.                   Compassion

                               To apply for any role, either in the NHS or in           Improving lives
                               an organisation that provides NHS services,
                               or for a health-related course, you’ll need to           Everyone counts
                               show how you think the values of the NHS
                               Constitution apply in your everyday work.
                                                                                  Find out more about the NHS Constitution
                                                                                  values at:
                                                                                  www.healthcareers.nhs.uk/nhsconstitution

2 A career for you in health                                                                          A career for you in health 3
A career for you in health - Health Education England - Old Swinford Hospital
How to use this booklet                                                                                                                                                                                                  Further information
      SCIENCE                                  TELEPHONE                              DOCTOR/NURSE                    HOSPITAL                                         FINANCE
                                                                                                                                                                                                                               PEOPLE
                                                                                                                                                                                                                                                            about careers in health  OPPORTUNITIES

ONE
                                   There are three ways to use this booklet, depending on what’s best for you.
                                    DOCTOR/NURSE                                        HOSPITAL                                               FINANCE
                                                                                                                                                                                               PEOPLE                                       OPPORTUNITIES

                          DOCTOR/NURSE                                      HOSPITAL                                                FINANCE
                                                                                                                                                                                    PEOPLE                                         OPPORTUNITIES
                                                                                                                                                                                                                                                            We hope this guide gives you a flavour of the many different jobs
                                                                                                                                                                                                                                                            available in health.
                                                   We have organised the roles into ten categories or areas of work, and these are
                                     1             colour-coded. The categories are listed on page 6, with a brief description of the                                                                                                                       Health Careers publishes a set of booklets with more detail about different jobs,
                                                   kinds of roles they include. Inside the booklet, you can use the colour coding to                                                                                                                        such as entry requirements, training and development. The booklets also include
                                                   find a role in the category that interests you.                                                                                                                                                          real-life stories from people doing those jobs, and information about the route
                                                                                                                                                                                                                                                            they took to get where they are now.
                                                   We have also provided an alphabetical list of the roles included in the booklet,
                                      2            organised in the same colour-coded categories: see the section Which jobs are                                                                                                                            For a more comprehensive list of roles, visit:
                                                   included in this booklet? on pages 8-9.                                                                                                                                                                  www.healthcareers.nhs.uk/explore-roles
                                                                                                                                                                                                                                                            You can download the booklets from:
                                                   At the back of the booklet there is a single alphabetical index of all roles
                                      3                                                                                                                                                                                                                     www.healthcareers.nhs.uk/resources
                                                   included, with the relevant page number to help you find it. These are not
                                                   organised by category.
                                                                                                                                                                                                                                                            Often there is more than one entry route       As well as contacting Health Careers, you
                                                                                                                                                                                                                                                            to a career in health, so contact the Health   can also get in touch with your local clinic,
 Quality                                                            Training/Education/Study         Compassion/sympathy                                 Information                                                Benefits
                                                                                                                                                                                                                                                            Careers service to find out more.
                                                                                                                                                                                                                                                            Communication Channels
                                                                                                                                                                                                                                                                                                           NHS trust/any organisation that provides NHS
                                   The main content of the booklet is organised alphabetically and includes a                                                                                                                                                                                              services or health-related services, and speak to
                                   snapshot of:
                  Training/Education/Study                          Compassion/sympathy                                          Information                                        Benefits                      Communication Channels                                                @
                                                                                                                                                                                                                                                                             www.healthcareers.nhs.uk
                                                                                                                                                                                                                                                                                                           the human resources or personnel department,
        Training/Education/Study                           Compassion/sympathy                                     Information                                           Benefits                       Communication Channels
                                                                                                                                                                                                                                                                              @
                                                                                                                                                                                                                                                                @0345 60 60 655                            or ask your local careers organisation.
                                                           •         a description of the role
                                                                                                                                                                                                                                                              @ @advice@healthcareers.nhs.uk
                                                           •         the minimum qualifications you need to perform the role
                                                           •         the skills/qualities you need
                                                                                                                                                                                                                                                              @
                                                           •         contact details to find out more about the role or others like it

                                   Each role is colour-coded, according to the category or area of work it belongs to.                                                                                                                                      Job and apprenticeship vacancies
                                                                                                                                                                                                                                                            You can search for current health              Job vacancies in health and other sectors
                                                                                                                                                                                                                                                            and related job opportunities and              can be found at: www.gov.uk/jobsearch
                                                                                                                                                                                                                                                            apprenticeships on a number of websites:
                                                                                                                                                                                                                                                                                                           Apprenticeships in the health sector can
                                                                                                                                                                                                                                                            Job vacancies in the NHS can be found at:      be found at: www.jobs.nhs.uk and
                                                                                                                                                                                                                                                            www.jobs.nhs.uk                                www.gov.uk/apply-apprenticeship

                                                                                                                                                                                                                                                            Job vacancies in local government can be
                                                                                                                                                                                                                                                            found at: www.lgjobs.com

                4 A career for you in health                                                                                                                                                                                                                                                                                      A career for you in health 5
A career for you in health - Health Education England - Old Swinford Hospital
Areas of work

  Allied health professions (AHPs), psychological therapies and                                             Management
  operating department practice (ODP)
                                                                                                            Health sector managers are responsible for the people, finances and provision of equipment,
   Allied health professionals and staff in the psychological therapies provide treatment and help          buildings and services the NHS needs to deliver healthcare effectively.
   rehabilitate adults and children who are ill, have disabilities or special needs to live life as fully
   as possible. They often manage their own caseloads. Staff in operating department practice
   provide care and support before, during and after operations.

   Ambulance service                                                                                        Midwifery

   Ambulance service staff work for either the non-emergency service (which is responsible                  Midwives work in communities and hospitals. Their role goes well beyond delivering babies;
   for the vast majority of patient transport) or the emergency service.                                    they provide antenatal and postnatal care, counselling, support and education to new parents.

   Health informatics                                                                                       Nursing

   The experts on patient information that doctors, nurses and others rely on to provide the best           Nurses work in hospitals and the community to treat and care for sick and injured adults and
   possible care. These professionals also manage the computer systems that support the whole NHS.          children, support their treatment and promote good health. As well as nursing patients with
                                                                                                            physical illnesses, they support those with mental health problems or learning disabilities.

   Healthcare science and pharmacy                                                                          Physician associate

   Healthcare scientists and pharmacy staff help prevent, diagnose and treat illness using their            Physician associates support doctors in the diagnosis and management of patients. They work in GP
   knowledge of science and their technical skills. They can use their expertise to help save lives and     practices and hospitals.
   improve patient care in a supporting role or in direct contact with patients.

   Medical and dental                                                                                       Wider healthcare team

   Doctors diagnose and treat illnesses, working to prevent ill health and improve wellbeing. The dental    Staff in the wider healthcare team provide the vital round-the-clock back-up operation that all
   team diagnoses and treats a wide range of problems affecting the mouth, teeth and gums, and              health organisations need to keep them running.
   work to promote and maintain dental health.

6 A career for you in health                                                                                                                                                            A career for you in health 7
A career for you in health - Health Education England - Old Swinford Hospital
Which jobs are included?                                                               Healthcare science and pharmacy (cont.)         Nursing

                                                                                       Healthcare science assistant -                  Nurse
                                                                                       anatomical pathology                            Nursing healthcare assistant
The following jobs are described in this booklet, colour-coded
                                                                                       Healthcare science assistant - phlebotomy
according to the corresponding area of work in health.
                                                                                       Healthcare science associate -                  Physician associate
These jobs, and some of the associated roles and specialisms,                          cervical cytology
are also listed alphabetically in the index on page 46.                                Healthcare science practitioner -               Physician associate
                                                                                       cardiac sciences
For a more comprehensive list of roles, visit:                                         Healthcare science practitioner - respiratory
www.healthcareers.nhs.uk/explore-roles                                                 physiology and sleep sciences
                                                                                                                                       Wider healthcare team
                                                                                       Pharmacist
                                                                                       Pharmacy technician                             Architect
   Allied health professions (AHPs),       Ambulance service (cont.)                                                                   Catering assistant
   psychological therapies and operating                                                                                               Catering manager
   department practice (ODP)               Patient transport services controller                                                       Cleaner
                                                                                       Medical and dental
                                           (non-emergency call handler)
                                                                                                                                       Driver
   Art, drama and music therapist          Senior paramedic                            Dental hygienist                                Gardener
   Dietitian
                                                                                       Dental nurse                                    Health play staff
   High intensity therapist
                                                                                       Dental technician                               Health promotion specialist
   Occupational therapist                  Health informatics                          Dental therapist                                Housekeeper
   Operating department practitioner
                                                                                       Dentist                                         Laundry assistant
   Orthoptist                              Clinical coder
                                                                                       Doctor                                          Maintenance staff
   Orthotist                               Health records clerk
                                                                                       Emergency medicine doctor                       Medical secretary
   Physiotherapist                         ICT support technician
                                                                                       General practitioner                            Patient Advice and Liaison Service (PALS) staff
   Podiatrist                              IT trainer
                                                                                       Psychiatrist                                    Personal assistant
   Prosthetist                             Libraries and knowledge manager
                                                                                                                                       Porter
   Psychologist
                                                                                                                                       Receptionist/telephonist
   Psychological wellbeing practitioner                                                Management
                                           Healthcare science and pharmacy                                                             Skilled trades staff
   Psychotherapist
                                                                                       Finance manager                                 Stores staff
   Radiographer
                                           Biomedical scientist                        General manager                                 Ward staff
   Speech and language therapist
   Therapy assistant                       Clinical perfusion scientist                Human resources manager
                                           Clinical photographer                       Sterile services/decontamination
                                                                                       services manager
                                           Clinical scientist - audiology
   Ambulance service
                                           Clinical scientist - biochemistry
   Ambulance care assistant                Clinical scientist - clinical engineering   Midwifery
   Call handler                            Clinical scientist - cytogenetics
                                                                                       Maternity support worker
   Emergency care assistant                Clinical scientist - medical physics        Midwife
   Emergency medical dispatcher            Clinical scientist - microbiology
   Paramedic

8 A career for you in health                                                                                                                                 A career for you in health 9
A career for you in health - Health Education England - Old Swinford Hospital
A                               Description of work                             Minimum qualifications                                     Skills/Qualities                                     Contact details

                                Ambulance care assistant                          A good general education and a clean                 You need to be physically fit to enable you to   Contact your nearest ambulance service trust.
  Ambulance

                                                                                  driving licence are usually required.                lift, move and drive people, many of whom        Visit www.nhs.uk and search for vacancies on
   service

                                Ambulance care assistants transport patients      Recruitment is managed locally by                    are frail, in safety and comfort. You need to    www.jobs.nhs.uk
                                to and from hospital and other care settings      individual ambulance trusts, and their               be responsible, patient and keep a cool head
                                and are part of the non-emergency                 requirements may vary slightly.                      in a crisis.
                                ambulance service.

                                Architect                                         To become a registered architect (with               Although it is not necessary to study art, you   Royal Institute of British Architects
    Wider healthcare team

                                                                                  the Architects Registration Board) you will          should have an aptitude for drawing freehand     Tel: 020 7580 5533
                                Architects design and oversee the                 need to undertake seven years of study and           and making models and collages. You will         Email: info@inst.riba.org
                                construction of NHS buildings and the spaces      professional practice, with a final exam.            need an interest in design and construction,     www.architecture.com
                                in and around them. They also help with           Almost all subjects learned at school are            and have a creative outlook.
                                the restoration and re-use of old or existing     relevant to architecture, so choose the
                                buildings, many of which are listed.              subjects you are strongest in. To train,
                                                                                  typically you will need at least two subjects
                                                                                  at A-level or one A- and two AS-levels. Many
                                                                                  architecture schools also accept BTEC National
                                                                                  Diploma and other qualifications at level 3.

                                Art, drama and music therapist                    To become an arts therapist, you will                You need to be accomplished in music,            British Association of Art Therapists
                                                                                  need to be a graduate in order to                    art or drama and be able to relate well          Tel: 020 7686 4216
                                Arts therapists use the creative arts – art,      take a postgraduate diploma/masters                  to patients with a range of physical,            Email: info@baat.org
                                drama or music – to help patients with            programme approved by the Health and                 psychological and emotional challenges.          www.baat.org
    Allied health professions

                                physical, mental or emotional difficulties        Care Professions Council (HCPC). These
                                express themselves. Through these creative                                                                                                              British Association of Dramatherapists
                                                                                  can be achieved through either full or
                                mediums, they help patients with their                                                                                                                  Tel: 01242 235515
                                                                                  part-time study. Professionals, such as
                                recovery and overall wellbeing.                                                                                                                         Email: info@badth.org.uk
                                                                                  teachers or psychologists who have a
                                                                                                                                                                                        www.badth.org.uk
                                                                                  commitment to the visual arts, may also
                                                                                  be considered to train as arts therapists.                                                            British Association for Music Therapy
                                                                                                                                                                                        Tel: 020 7837 6100
                                                                                                                                                                                        Email: info@bamt.org
                                                                                                                                                                                        www.bamt.org
                                                                                                                                                                                        Health and Care Professions Council
                                                                                                                                                                                        Tel: 0300 500 6184
                                                                                                                                                                                        www.hcpc-uk.org

                                Biomedical scientist                              Either an accredited integrated three-year           You need to be accurate and efficient.           Health and Care Professions Council
                                                                                  full-time BSc Healthcare Science (life sciences      You need to have excellent attention to          Tel: 0300 500 6184
                                Biomedical scientists investigate samples of      - where blood sciences, cellular sciences and        detail, to be a clear communicator and work      www.hcpc-uk.org
    Healthcare science

                                body tissue and fluids to enable doctors to       infection sciences can be taken as an option)        well in a team.
                                diagnose and plan patients’ treatment. From                                                                                                             Institute of Biomedical Science
                                                                                  or a biomedical science degree followed by a
                                cancer screening to blood transfusion and                                                                                                               Tel: 020 7713 0214
                                                                                  postgraduate qualification, leading to eligibility
                                infection control, they are a vital part of the                                                                                                         Email: mail@ibms.org
                                                                                  to apply for registration with the Health and
                                healthcare team.                                                                                                                                        www.ibms.org
                                                                                  Care Professions Council.

10 A career for you in health                                                                                                                                                                                      A career for you in health 11
C                          Description of work                         Minimum qualifications                                  Skills/Qualities                                     Contact details

                          Call handler                                   In-service training, but most employers ask        You will need to remain calm in pressurised     Visit www.nhs.uk and search for vacancies on
                                                                                                                                                                            www.jobs.nhs.uk
  Ambulance

                                                                         for a good general education.                      situations so you can get essential
                          As part of the control room team, you
   service

                                                                                                                            information from a caller quickly and
                          will answer 999 telephone calls for the                                                           accurately and help to reassure them.
                          ambulance service.

                          Catering assistant                             Trusts’ requirements vary, but a foundation        You will need to be able to work as part of     Hospital Caterers Association
                                                                         course in food hygiene may be an advantage.        a busy team in a fast-moving environment,       www.hospitalcaterers.org
  healthcare team

                          Catering assistants are part of a team                                                            have excellent personal hygiene and a
                          committed to making sure food and drink        A good standard of literacy and numeracy is
                                                                                                                            courteous manner when you come into
       Wider

                          for patients is nutritious and appetising.     usually needed.
                                                                                                                            contact with patients.
                                                                         Apprenticeships in catering and related roles
                                                                         are sometimes available. See page 5 for
                                                                         general information about searching and
                                                                         applying for apprenticeships.

                          Catering manager                               Relevant degree, HND/BTEC or the equivalent        You will need to be an enthusiastic team        Hospital Caterers Association
  healthcare team

                                                                         qualification from the Institute of Hospitality.   leader who can motivate staff and               www.hospitalcaterers.org
                          Catering managers run catering departments                                                        manage budgets.
                          in NHS organisations and manage staff. They                                                                                                       Institute of Hospitality
       Wider

                          are responsible for providing patients and                                                                                                        Tel: 020 8661 4900
                          staff with nutritious food.                                                                                                                       www.instituteofhospitality.org

                          Cleaner                                        On-the-job training in the safe use of             You need to be hard-working, conscientious      Contact your nearest NHS healthcare provider.
  healthcare team

                                                                         cleaning products and equipment.                   and able to work unsupervised.                  Visit www.nhs.uk and search for vacancies on
                          Cleaners (often called domestic assistants)                                                                                                       www.jobs.nhs.uk
                          make sure patients receive care in a safe      A good standard of literacy and numeracy
       Wider

                          and hygienic environment and play an           is usually needed.
                          important part in infection control.

                          Clinical coder                                 No formal requirements, but a good general         You need to be accurate and able to extract     Institute of Health Record Information and
                                                                         education is needed, including GCSE maths          information quickly from medical notes.         Management ­
     Health informatics

                          Clinical coders create an accurate record      and English or equivalent, and candidates need                                                     Tel: 01773 713 927
                          of a patient’s stay in hospital by recording                                                      An enquiring mind and enjoyment of medical
                                                                         to be reasonably familiar with computers.                                                          Email: ihrim@zen.co.uk
                          diagnoses and interventions as a series of                                                        matters will help, and you need to be able to
                                                                                                                                                                            www.ihrim.co.uk
                          alpha numeric codes on a computer.             On-the-job training is provided and                sit at a computer and concentrate for long
                                                                         candidates can eventually take the Clinical        periods of time.
                                                                         Coders Foundation Course. With experience,
                                                                         candidates can apply for the National Clinical
                                                                         Coding Qualification.

12 A career for you in health                                                                                                                                                                          A career for you in health 13
C                         Description of work                          Minimum qualifications                                     Skills/Qualities                                     Contact details

                        Clinical perfusion scientist                   Training is a mixture of practical experience        You will need an enthusiasm for, and             Society of Clinical Perfusion Scientists of Great
                                                                       and academic study leading to a                      ability in, science. You will also need to       Britain and Ireland
                        Healthcare scientists working in perfusion
   Healthcare science

                                                                       postgraduate qualification in perfusion              be a calm and patient person, as open-heart      Tel: 020 7869 6891
                        science are vital members of the open-heart    science gained on a block-release basis.             surgery is lengthy and intricate.                Email: admin@sopgbi.freeserve.co.uk
                        surgery team, responsible for life-support     Applicants will need a relevant degree                                                                www.scps.org.uk
                        equipment.                                     for entry onto this training.

                        Clinical photographer                          A degree in photography and a postgraduate           You need an understanding of anatomy,            Institute of Medical Illustrators
                                                                       certificate in clinical photography (usually taken   as well as technical expertise and               Tel: 020 7837 2846
                        Healthcare scientists working in clinical
   Healthcare science

                                                                       on a distance learning basis while working           innovative artistic skills. You will be a good   Email: info@imi.org.uk
                        photography work throughout the hospital,      in a post as a trainee medical illustrator) is       communicator, capable of being both              www.imi.org.uk
                        on wards and in operating theatres, as         needed and then register with the Committee          sympathetic and professional when dealing
                        well as in studios, providing photographic,    for the Accreditation of Medical Illustration        with patients and their families, and you
                        video and graphic records of patients, their   Practitioners (CAMIP). Graphic designers can         will be willing to accept high levels of
                        conditions and progress through treatment.     also do a postgraduate certificate in graphic        responsibility.
                        They also contribute graphics for patient      design for health.
                        information and other publications.

                        Clinical scientist – audiology                 A relevant science degree followed by                You need to be good at problem solving and       British Academy of Audiology
                                                                       a three-year post under the NHS Scientist            a good communicator. You need to combine         Tel: 01625 290 046
                        Clinical scientists working in audiology
   Healthcare science

                                                                       Training Programme, which includes                   an analytical approach with a caring and         Email: admin@baaudiology.org
                        identify and assess hearing and balance        studying towards an accredited Master’s              understanding attitude.                          www.baaudiology.org
                        disorders in patients of all ages. They        qualification in clinical science.
                        recommend and provide rehabilitation and
                        management for patients’ conditions to
                        improve their quality of life.

                        Clinical scientist – biochemistry              A relevant science degree followed by                You are expected to bring a major scientific     The Association for Clinical Biochemistry
                                                                       a three-year post under the NHS Scientist            and innovative approach to the service. You      and Laboratory Medicine
                        Clinical scientists working in clinical
   Healthcare science

                                                                       Training Programme, which includes                   must have manual dexterity to be able to         Tel: 020 7403 8001
                        biochemistry analyse specimens of body         studying towards an accredited Master’s              carry out complex chemical and biochemical       www.acb.org.uk
                        fluids or tissues and interpret the results.   qualification in clinical science.                   analyses, to plan and organise your
                        They develop new techniques for doing this                                                          laboratory work and cooperate well with
                        and advise clinicians on how to diagnose                                                            the clinicians you are advising.
                        and treat disease.

14 A career for you in health                                                                                                                                                                           A career for you in health 15
C                         Description of work                             Minimum qualifications                              Skills/Qualities                                  Contact details

                        Clinical scientist – clinical                     A relevant science or engineering degree      As well as your engineering skills, you must   Institute of Physics and Engineering in
                        engineering                                       followed by a three-year post under the       be able to work with patients and a range      Medicine (IPEM)
   Healthcare science

                                                                          NHS Scientist Training Programme, which       of staff, including technicians, doctors and   Tel: 01904 610821
                        Clinical scientists working in clinical           includes studying towards an accredited       equipment manufacturers. You will have         Email: office@ipem.ac.uk
                        engineering design and test the tools and         Master’s qualification in clinical science.   to keep up with fast-moving research and       www.ipem.ac.uk
                        equipment that medical specialists use to                                                       develop your own design, workshop and
                        diagnose, treat and rehabilitate patients.                                                      management skills.
                        These include the latest techniques in
                        healthcare, such as keyhole and robotic
                        surgery, laser equipment or electronic aids.

                        Clinical scientist – cytogenetics                 A relevant science degree followed by         Working in small laboratories, you need to     British Society for Genetic Medicine
                                                                          a three-year post under the NHS Scientist     be a good team member and the ability to       Tel: 0121 627 2634
                        Clinical scientists working in cytogenetics
   Healthcare science

                                                                          Training Programme, which includes            concentrate for microscope work. You need      Email: bshg@bhsg.org.uk
                        are experts in studying chromosomes from          studying towards an accredited Master’s       to work quickly with meticulous accuracy.      www.bsgm.org.uk
                        samples of human blood, tissues or bodily         qualification in clinical science.
                        fluids to diagnose genetic disease, including
                        leukaemia and cancer.

                        Clinical scientist – medical physics              A relevant science or engineering degree,     You will need a strong aptitude for science    Institute of Physics and Engineering in Medicine
                                                                          followed by a three-year post under the       as well as the ability to communicate with     Tel: 01904 610821
                        Clinical scientists working in medical physics
   Healthcare science

                                                                          NHS Scientist Training Programme, which       doctors and patients alike.                    Email: office@ipem.ac.uk
                        are closely involved in assessing and treating    includes studying towards an accredited                                                      www.ipem.ac.uk
                        illness and disability through the use of         Master’s qualification in clinical science.
                        ultrasound, x-ray, radiotherapy, light,
                        infrared and radio frequency radiation.

                        Clinical scientist – microbiology                 A relevant science degree, followed by        You need to combine a high-level scientific    The Association for Clinical Biochemistry and
                                                                          a three-year post under the NHS Scientist     approach with good communication skills        Laboratory Medicine Microbiology Group
                        Clinical scientists working in microbiology
   Healthcare science

                                                                          Training Programme, which includes            and the ability to provide a fast, effective   www.acb.org.uk
                        identify bacterial, viral, fungal and parasitic   studying towards an accredited Master’s       service to help doctors treat and manage
                        infections to help prevent epidemics and help     qualification in clinical science.            patients.
                        doctors diagnose and treat their patients.
                        They also develop better tests to diagnose
                        infectious diseases.

16 A career for you in health                                                                                                                                                                    A career for you in health 17
D                  Description of work                           Minimum qualifications                                  Skills/Qualities                                   Contact details

             Dental hygienist                                 Hygienists must register with the General         You need to be manually dextrous, with          British Society of Dental Hygiene and Therapy
                                                              Dental Council (GDC) to practise and              good eyesight and colour vision. You            Tel: 01788 575050
             Dental hygienists work to keep teeth and         applicants will need a GDC-approved               are in direct contact with patients, so         Email: enquiries@bsdht.org.uk
             gums healthy. They scale and polish patients’    qualification in dental hygiene. These            good communication skills and a                 www.bsdht.org.uk
   Dental

             teeth and educate them to prevent tooth          are offered at degree and diploma level,          friendly manner are essential.                  General Dental Council
             decay and gum disease.                           candidates need five GCSEs A-C (or                                                                Tel: 020 7167 6000
                                                              equivalent qualifications) to get onto a                                                          www.gdc-uk.org
                                                              course, including English and one science,
                                                              and either two A-levels, or a recognised
                                                              dental nursing qualification.

             Dental nurse                                     Dental nurses must register with the General      You need to be able to respond quickly to       British Association of Dental Nurses
                                                              Dental Council. There are several routes to       a dentist’s requests, and to handle intricate   Tel: 01253 338 360
             Dental nurses assist dentists, passing           registration and candidates will usually need     instruments and mix small amounts of            Email: admin@badn.org.uk
             instruments, mixing materials and taking         some GCSEs for part-time courses, and may         material accurately. A sympathetic              www.badn.org.uk
             notes, and help look after patients
   Dental

                                                              need A-levels or other qualifications at level    manner is essential.                            General Dental Council
             during treatment.                                3 for some full-time courses.                                                                     Tel: 020 7167 6000
                                                              Apprenticeships in dental nursing are                                                             www.gdc-uk.org
                                                              sometimes available. See page 5 for general
                                                              information about searching and applying
                                                              for apprenticeships.

    D        Dental technician                                Five GCSEs A-C or equivalent and either two       You need to be able to work with great          British Association of Clinical Dental Technology
                                                              A-levels or a nationally-recognised dental        precision, and have technical, manual           Tel: 01159 575 370
             Dental technicians make dental appliances,       nursing qualification. Dental therapists must     and artistic ability. You need good eyesight,   www.bacdt.org.uk
             such as crowns, bridges and dentures, to a       register with the General Dental Council          to be meticulous and work well within           Dental Technologists Association
   Dental

             dentist’s or doctor’s instructions.              (GDC). To do so, you need a GDC-approved          a team.                                         Tel: 01452 886 366
                                                              diploma or degree in dental therapy or dental                                                     www.dta-uk.org
                                                              therapy and hygiene.
                                                                                                                                                                General Dental Council
                                                                                                                                                                Tel: 020 7167 6000
                                                                                                                                                                www.gdc-uk.org

             Dental therapist                                 Five GCSEs A-C or equivalent and either two       You need to be manually dextrous,               British Association of Dental Therapists
                                                              A-levels or a nationally-recognised dental        with good eyesight and colour vision.           Tel: 0161 665 5878
             Dental therapists carry out simple treatments,   nursing qualification. Dental therapists must     A sympathetic manner is essential to            www.badt.org.uk
   Dental

             such as fillings and extractions, usually for    register with the General Dental Council          treat and advise patients.
             children, older people and those with special                                                                                                      General Dental Council
                                                              (GDC) and need a GDC-approved diploma or                                                          Tel: 020 7167 6000
             needs. A dental therapist also promotes oral     degree in dental therapy or dental therapy
             health, teaching people about dental hygiene.                                                                                                      www.gdc-uk.org
                                                              and dental hygiene to be able to do this.

             Dentist                                          Three very good A-levels (including chemistry),   You need to be confident, with high             British Dental Association
                                                              or an equivalent level of qualification are       academic standards and good manual              Tel: 020 7935 0875
             Dentists lead the dental care team. They         needed to enter an approved dental surgery        dexterity. You will need to develop excellent   Email: enquiries@bda.org
   Dental

             diagnose problems, identify treatments, carry    degree. Some dental schools run a pre-dental      diagnostic, clinical and social skills.         www.bda.org
             out dental surgery and advise patients. Some     year for applicants with non-science subjects
             are based in high street practices, others       and a small number of graduate entry courses                                                      General Dental Council
             work in hospital or community settings.          are also available. Dentists must register with                                                   Tel: 020 7167 6000
                                                              the General Dental Council.                                                                       www.gdc-uk.org

18 A career for you in health                                                                                                                                                                A career for you in health 19
D                      Description of work                            Minimum qualifications                                 Skills/Qualities                                      Contact details

                    Dietitian                                         Dietitians must register with the Health         You need to have an interest in science           British Dietetic Association
                                                                      and Care Professions Council. To do so,          and food and be able to communicate               Tel: 0121 200 8080
                    Dietitians translate the science of nutrition
  Allied health

                                                                      they need an approved qualification in           with people from all parts of the                 Email: info@bda.uk.com
  professions

                    into advice about food. They promote              dietetics at BSc level, or a first degree        community. You need to be able to                 www.bda.uk.com
                    good health by working with people who            in a relevant subject plus an approved           explain complex issues simply.
                    have special dietary needs, inform the                                                                                                               Health and Care Professions Council
                                                                      postgraduate qualification in dietetics.
                    public and educate health professionals.                                                                                                             Tel: 0300 500 6184
                                                                                                                                                                         www.hcpc-uk.org

                    Doctor                                            High academic standards are essential to enter   You’ll be part of a team in whichever             British Medical Association
                                                                      medical school. A wide range of high grade       specialty you work in. You’ll need a host of      www.bma.org.uk
                    There are more than 60 different specialties      GCSEs, plus 3 A-levels or equivalent (usually    skills including being good at analysing and
                    that doctors can work in. These include                                                                                                              General Medical Council
                                                                      including chemistry and another science or       reasoning, time management, leadership,
                    emergency medicine, general practice,                                                                                                                www.gmc-uk.org
                                                                      maths) are typically required. Applicants with   excellent communication skills, an enquiring
     Doctor

                    psychiatry (see separate entries for these),      non-science A-levels/equivalent can apply        mind, a rational approach and the ability to
                    radiology, obstetrics and gynaecology,            for medical degrees with a pre-medical year      handle pressure.
                    pathology, anaesthetics, paediatrics and          and there are also accelerated graduate entry
                    surgery, and medical specialties including        degrees. After medical school, there are two
                    dermatology, gastroenterology, nuclear            further stages – foundation training, then
                    medicine, rehabilitation and neurology.           specialty training in their chosen specialty.

                    Driver                                            An appropriate driving licence, depending        You must be a responsible, safe driver,           Contact your nearest NHS healthcare provider.
  healthcare team

                                                                      on the type of vehicle applicants are required   able to communicate easily with staff, patients   Visit www.nhs.uk and search for vacancies on
                    Drivers are employed in a range of roles          to drive.                                        and others you come into contact with, and        www.jobs.nhs.uk
                    across healthcare, such as in the non-
       Wider

                                                                                                                       able to work unsupervised.
                    emergency ambulance service and NHS
                    Blood and Transplant. They transport patient
                    supplies, pathology specimens or even organs
                    for transplantation.

                    Emergency care assistant                          A good general education and clean               You need to be quick-thinking and                 Contact your nearest ambulance service trust.
                                                                      driving licence is usually required.             decisive, but also provide a calm and             Visit www.nhs.uk for details and search for
  Ambulance

                    Emergency care assistants are often the first     Recruitment is managed locally by                reassuring environment to patients                vacancies on www.jobs.nhs.uk
   service

                    healthcare professionals on the scene of an       individual ambulance services, and their         and relatives.
                    accident. They work alongside paramedics to       requirements may vary slightly.
                    treat and stabilise patients before taking them
                    to hospital.

                    Emergency medical dispatcher                      In-service training will be provided             You will need a calm, efficient approach          Contact your nearest ambulance service trust.
                                                                      and most employers ask for a good                in what might be life or death situations.        Visit www.nhs.uk for details and search for
  Ambulance

                    Emergency medical dispatchers are                 general education.                               Good communication skills are required.           vacancies on www.jobs.nhs.uk
   service

                    responsible for sending an emergency vehicle
                    to an incident as quickly, and with as much
                    information, as possible.

20 A career for you in health                                                                                                                                                                        A career for you in health 21
E                    Description of work                             Minimum qualifications                                  Skills/Qualities                                    Contact details

                    Emergency medicine doctor                         High academic standards are essential to enter    You need to be able to make decisions           Royal College of Emergency Medicine
                                                                      medical school. A wide range of high grade        quickly and be able to stay calm in a           www.rcem.ac.uk
                    Doctors specialising in emergency medicine        GCSEs, plus 3 A-levels or equivalent (usually     pressured environment. You’ll need to
                    carry out the immediate assessment and                                                                                                              General Medical Council
                                                                      including chemistry and another science or        pay great attention to detail, be resilient,
                    treatment of patients with serious and life-                                                                                                        www.gmc-uk.org
     Doctor

                                                                      maths) are typically required. Applicants with    and have excellent communication and
                    threatening illnesses and injuries.               non-science A-levels/equivalent can apply         teamwork skills.
                                                                      for medical degrees with a pre-medical year
                                                                      and there are also accelerated graduate entry
                                                                      degrees. After medical school, there are two
                                                                      further stages – foundation training, then
                                                                      specialty training in emergency medicine.

                    Finance manager                                   NHS administrative and clerical staff may         You will need excellent mathematical skills,    Association of Accounting Technicians
                                                                      have the opportunity to work towards              a methodical mind and an eye for detail.        Tel: 0845 863 0800
     Management

                    Finance managers are responsible for              qualifications awarded by the Association                                                         Email: aat@aat.org.uk
                    ensuring that NHS funds are appropriately         of Accounting Technicians, or those                                                               www.aat.org.uk
                    allocated and accounted for. They work            recognised by the Consultancy Committee
                    on payroll, pensions, financial reports                                                                                                             NHS Graduate Management Training Scheme
                                                                      of Accountancy Bodies. The NHS Graduate
                    and auditing.                                                                                                                                       www.isthenhsforme.co.uk
                                                                      Management Training Scheme also has a
                                                                      finance option, offering opportunities to                                                         Consultancy Committee of Accountancy Bodies
                                                                      train for very senior roles.                                                                      www.ccab.org.uk

                    Gardener                                          Different organisations will have different       You need to enjoy working outdoors, be          Contact your nearest NHS healthcare provider.
  healthcare team

                                                                      entry requirements. If applicants don’t already   enthusiastic about plants and capable of        Visit www.nhs.uk and search for vacancies on
                    Gardeners look after the plants, shrubs and       have a relevant vocational qualification (eg      doing physical work.                            www.jobs.nhs.uk
       Wider

                    lawns at healthcare organisations.                horticulture), they may be able to get a post
                                                                      on the basis of experience or proven ability.
                                                                      Apprenticeships are sometimes available.
                                                                      See page 5 for general information about
                                                                      searching and applying for apprenticeships.

                    General manager                                   Existing healthcare staff with appropriate        You will need excellent organisational,         NHS Graduate Management Training Scheme
     Management

                                                                      experience are encouraged to apply                communication and negotiating skills. You       www.isthenhsforme.co.uk
                    General managers perform a vital role,            for vacancies. The NHS Graduate                   will be a confident public speaker and able
                    ensuring that a hospital, service, or             Management Training Scheme also has               to work with people from all backgrounds
                    department is run efficiently and that            a general management option, offering             including patients, clinicians and the press.
                    patients are receiving the best possible care.    opportunities to train for very senior roles.

                    General practitioner                              High academic standards are essential to enter    Different doctors bring different skills to     Royal College of General Practitioners
                                                                      medical school. A wide range of high grade        the team. Important skills for a GP include     www.rcgp.org.uk
                    General practitioners (GPs) are the first point   GCSEs, plus 3 A-levels or equivalent (usually     an enquiring mind, concern for people, a
                    of contact with the healthcare system for         including chemistry and another science or                                                        General Medical Council
                                                                                                                        rational approach, the ability to work in
                    most patients. GPs treat all common medical                                                                                                         www.gmc-uk.org
     Doctor

                                                                      maths) are typically required. Applicants with    teams, and being an expert generalist with
                    conditions and refer patients to hospitals        non-science A-levels/equivalent can apply         extensive knowledge of a wide range of
                    and other medical services for urgent and         for medical degrees with a pre-medical year       conditions.
                    specialist treatment. GPs’ work is very varied.   and there are also accelerated graduate entry
                                                                      degrees. After medical school, there are two
                                                                      further stages – foundation training, then
                                                                      specialty training in general practice.

22 A career for you in health                                                                                                                                                                      A career for you in health 23
H                             Description of work                              Minimum qualifications                                  Skills/Qualities                                  Contact details

                             Health play staff                                   Health play assistants will usually need a         You must be comfortable and confident with    Healthcare Play Specialist Education Trust
                                                                                 professional childcare qualification at level 3.   children, and be able to create a relaxed     www.hpset.org.uk
                             Play staff organise daily play and art activities                                                      and fun environment, appropriate to the
                             in the ward playroom or at the bedside to           A basic grade health play specialist will                                                        National Association of Health Play
                                                                                                                                    individual child’s needs.
                             help children reach developmental milestones        need to have taken the foundation degree                                                         Specialists (NAHPS)
                                                                                 in healthcare play specialism. Relevant                                                          www.nahps.org.uk
     Wider healthcare team

                             and overcome anxiety. They support families
                             and contribute to clinical judgments through        experience is often a prerequisite.
                             their play-based observations.
                                                                                 Senior health play staff will usually
                                                                                 need to hold a foundation degree in
                                                                                 healthcare play specialism, and have
                                                                                 undertaken training in child protection.
                                                                                 They may also be required to have
                                                                                 relevant post-qualifying experience.
                                                                                 There may be additional requirements
                                                                                 to those mentioned above – contact the
                                                                                 Healthcare Play Specialist Education Trust
                                                                                 for details and list of approved courses.

                             Health promotion specialist                         To train in this career, applicants will be        You will be a caring, understanding           Faculty of Public Health
                                                                                 expected to have a degree in biological,           person with excellent communication           Email: educ@fph.org.uk
  healthcare team

                             Health promotion specialists plan and               behavioural or social science or a                 skills. You will be able to inspire others    www.fph.org.uk
                             publicise ways to stay healthy and prevent          professional qualification and experience          and enjoy finding new ways of promoting
                                                                                                                                                                                  Royal Society for Public Health
       Wider

                             disease. They work on campaigns from                in a field such as nursing or teaching.            a healthy lifestyle.
                             stopping smoking to sexual health.                                                                                                                   Tel: 020 7265 7300
                                                                                 For those without relevant experience,
                                                                                                                                                                                  www.rsph.org.uk
                                                                                 voluntary work in health promotion could
                                                                                 help them gain the edge that employers                                                           The Institute of Health Promotion and Education
                                                                                 look for.                                                                                        Email: honsec@ihpe.org.uk
                                                                                                                                                                                  www.ihpe.org.uk

                             Health records clerk                                No formal qualifications are needed,               You need to be able to stay calm under        Institute of Health Record and Information
                                                                                 although applicants are likely to need             pressure, be good with people and have the    Management
  informatics

                             Health records or medical records clerks            computing skills and a good general education.     ability to maintain strict confidentiality.   Tel: 01773 713 927
    Health

                             organise, retrieve and store patients’ medical                                                                                                       Email: ihrim@zen.co.uk
                             records so they can be used by healthcare           Apprenticeships in administration are
                                                                                 often available. See page 5 for general                                                          www.ihrim.co.uk
                             professionals for their care, for example,
                             in outpatient clinics.                              information about searching and
                                                                                 applying for apprenticeships.

                             Healthcare science assistant –                                                                                                                       Association of Anatomical Pathology
     Healthcare science

                                                                                 Hospitals will ask for a good general              You will need to be efficient, mature and
                             anatomical pathology                                education of at least 5 A-C grade GCSEs in         have a genuine curiosity about how the        Technologists
          H                                                                      science (ideally biology), maths and English.      human body works. You need to work            Tel: 020 7278 2151
                             Healthcare science assistants working in            Some employers may ask for A-levels.               well with a range of people, such as          Email: mail@aaptuk.org
                             anatomical pathology assist the pathologist         Applicants can apply directly for jobs and         police officers and medical staff, and        www.aaptuk.org
                             to examine patients who have died and               then train for a three year diploma in             deal sensitively with grieving relatives.
                             identify the cause of death. They also              anatomical pathology.
                             support bereaved relatives.

24 A career for you in health                                                                                                                                                                                A career for you in health 25
H                         Description of work                           Minimum qualifications                                  Skills/Qualities                                  Contact details

                          Healthcare science assistant –                  Six months’ training on the job, leading          You will need a steady hand and a calm        National Association of Phlebotomists
     Healthcare science

                          phlebotomy                                      to a certificate of competence. There are         manner. You need to be able to reassure       Tel: 020 7833 8784
                                                                          no formal requirements, but employers             patients of all ages, many of whom may        Email: phlebotomy@btinternet.com
                          Healthcare science assistants working in        usually look for a minimum of two GCSEs           be nervous or distressed, and handle          www.phlebotomy.org
                          phlebotomy collect blood from patients for      or equivalent.                                    information with tact and discretion.
                          examination in a laboratory, providing vital                                                                                                    Search for trainee phlebotomist vacancies on
                                                                          Apprenticeships in healthcare science are                                                       www.jobs.nhs.uk
                          pointers for diagnosing illness.
                                                                          sometimes available. See page 5 for general
                                                                          information about searching and applying
                                                                          for apprenticeships.

                          Healthcare science associate                    No formal requirements, but a good                You will need patience, concentration         British Association for Cytopathology
                                                                          range of GCSEs is an advantage.                   and the ability to sit at a microscope for    Tel: 020 7278 6907
  Healthcare

                          practitioner – cervical cytology
   science

                                                                          Other qualifications may be considered.           periods of time. You will be supervised       www.britishcytology.org.uk
                          Healthcare science associate practitioners      Applicants for these posts train on the           by biomedical scientists, but you are
                          working in cervical cytology examine cervical                                                                                                   Search for trainee phlebotomist vacancies on
                                                                          job and sit for the Certificate in                responsible for the accuracy of
                          samples under a microscope to detect early                                                                                                      www.jobs.nhs.uk
                                                                          Cytology to become a qualified cervical           your work.
                          signs of cancer in women.                       cytology screener.

                          Healthcare science practitioner –               An accredited three year full-time                You need to be friendly and professional      Society for Cardiological Science and
     Healthcare science

                          cardiac sciences                                BSc (Hons) Healthcare Science in                  as well as being calm, confident and          Technology (SCST)
                                                                          cardiac physiology.                               sympathetic.                                  Tel: 0845 838 6037
                          Healthcare science practitioners working in                                                                                                     www.scst.org.uk
                          cardiac sciences investigate the functioning
                          of the heart, and use a wide variety of
                          equipment to help the heart function, such
                          as pacemakers.

                          Healthcare science practitioner –               An accredited three year full-time                You will need the confidence to handle both   Association for Respiratory Technology
                          respiratory physiology and                      BSc (Hons) Healthcare Science in                  complicated equipment and nervous patients.   and Physiology
     Healthcare science

                                                                          physiological sciences and sleep sciences.        Good communication skills are important.      Email: admin@artp.org.uk
                          sleep sciences
                                                                                                                                                                          Tel: 0845 226 3062
                          Healthcare science practitioners working in                                                                                                     www.artp.org.uk
                          respiratory physiology and sleep sciences use
                          highly-specialised equipment to test lung
                          function in patients experiencing chest pains
                          or breathing difficulties, as well as those
                          suffering with sleep disorders or who have
                          had abnormal chest x-rays.

                          High intensity therapist                        To train, applicants first need to secure a       You need to show sensitivity and              British Association of Behavioural and
                                                                          position as a trainee high intensity therapist.   understanding and be able to explain the      Cognitive Psychotherapies
                          High intensity therapists work with clients
  Psychological

                                                                          To apply, they usually need to be a registered    treatment you are providing. You’ll need      www.babcp.com/Default.aspx
    therapies

                          with a range of complex problems related to     nurse, social worker, clinical psychologist or    excellent communication skills.
                          anxiety and depression. They use cognitive      occupational therapist.                                                                         Improving Access to Psychological Therapies
                          behavioural therapy in their work.                                                                                                              www.iapt.nhs.uk

26 A career for you in health                                                                                                                                                                         A career for you in health 27
H                          Description of work                              Minimum qualifications                              Skills/Qualities                                     Contact details

                          Housekeeper                                         There are no minimum entry requirements,      You need to work well as part of a team.         Contact your nearest NHS healthcare provider.
  healthcare team

                                                                              but a good general standard of education      You’ll need to supervise staff and ensure high   Visit www.nhs.uk and search for vacancies on
                          Housekeepers help senior nurses run hospital        and some experience of hotel and catering     standards are maintained.                        www.jobs.nhs.uk
                          wards by coordinating a range of ward
       Wider

                                                                              services may help.
                          services including: cleaning, catering, clerical,
                          transport and linen.

                          Human resources manager                             Many people enter HR management from          You will need good communication,                NHS Graduate Management Training Scheme
                                                                              an administrative or clerical role within     time-management and organisational skills,       www.isthenhsforme.co.uk
     Management

                          HR managers are responsible for                     the NHS; applications from these staff        be able to work under pressure and be
                          the recruitment, selection, appraisal,                                                                                                             Chartered Institute of Personnel and Development
                                                                              are particularly welcome. The NHS             assertive. You must, above all, want to
                          development and training of staff. They                                                                                                            Tel: 020 8612 6208
                                                                              Graduate Management Training Scheme           work with people.
                          are also responsible for implementing                                                                                                              www.cipd.co.uk
                                                                              also has a human resources management
                          employment legislation and for the                  option, offering opportunities to train for
                          welfare of employees.                               very senior roles.

                          ICT support technician                              A degree in a relevant subject (eg ICT) or    You need enthusiasm, to be a team player         Contact your nearest NHS healthcare provider.
                                                                              equivalent experience. A customer service     and be able to work efficiently in a very busy   Visit www.nhs.uk and search for vacancies on
                          ICT support technicians work as part of the                                                                                                        www.jobs.nhs.uk
     Health informatics

                                                                              qualification at QCF level 3 or equivalent    environment.
                          health informatics team, diagnosing and fixing      experience may also be required. To do
                          computer faults and installing PCs.                 the job, candidates will usually be trained
                                                                              in Microsoft desktop support and
                                                                              operating systems.
                                                                              Apprenticeships in IT-related roles are
                                                                              sometimes available. See page 5 for general
                                                                              information about searching and applying
                                                                              for apprenticeships.

                          IT trainer                                          Likely to be a role for a graduate, and       You need excellent interpersonal and             Learning and Performance Institute
     Health informatics

                                                                              someone with formal training and ICT          presenting skills, and the ability to impart     Tel: 0845 006 8858
                          IT trainers are responsible for training a range    qualifications.                               complex information and technologies             Email: info@learningandperformanceinstitute.com
                          of healthcare professionals and supporting                                                        to both new and experienced computer             www.learningandperformanceinstitute.com
                          administrative staff in computer skills so                                                        users. You need to be an expert in email,
                          they can use a number of information and                                                          web and windows applications, to be calm
                          communication systems effectively.                                                                and able to reassure nervous trainees.

                          Laundry assistant                                   In-house training. No formal entry            You will need to be physically fit as well       Contact your nearest NHS healthcare provider.
  healthcare team

                                                                              requirements.                                 as having an eye for detail.                     Visit www.nhs.uk and search for vacancies on
                          Laundry assistants ensure wards and theatres                                                                                                       www.jobs.nhs.uk
       Wider

                          are supplied with clean linen, including
                          gowns and sheets. They operate steam
                          cabinets, use steam and vacuum presses or
                          finish items by hand.

28 A career for you in health                                                                                                                                                                            A career for you in health 29
L                         Description of work                              Minimum qualifications                               Skills/Qualities                                       Contact details

                           Libraries and knowledge manager                    A degree in library and information            You need to be self-motivated, confident           The Chartered Institute of Library and
   Health informatics

                                                                              management (or similar qualification),         and forward-thinking, with the ability to          Information Professionals
                           Staff in this role lead the development of a       and possibly also a management                 operate at a strategic level in the organisation   Tel: 020 7255 0500
                           trust’s knowledge management services –            qualification. Some management                 and to organise knowledge resources so             www.cilip.org.uk
                           including physical libraries and online            experience would also be advantage.            the maximum number of people can
                           information and journals – so that all staff and                                                  access them.
                           others can access the information they need.

                           Maintenance staff                                  Healthcare organisations’ requirements         You will need a conscientious attitude             Visit www.nhs.uk for details of local trusts and
   Wider healthcare team

                                                                              vary. Applicants may need some                 and be able to work consistently to a high         search for vacancies on www.jobs.nhs.uk
                           Maintenance staff are responsible for all          academic qualifications or specific craft      standard. You will need to be practical,
                           aspects of the upkeep of NHS buildings and         qualifications as a carpenter, painter         able to work unsupervised or as part of a
                           grounds, and include groundsmen/women,             and decorator or electrician, for example.     team.
                           painters and decorators.                           Contact employers for their requirements.
                                                                              Apprenticeships in estates and maintenance
                                                                              roles are sometimes available. See page 5
                                                                              for general information about searching and
                                                                              applying for apprenticeships.

                           Maternity support worker                           There are no minimum entry qualifications,     You will need to have a caring attitude and        Royal College of Midwives
                                                                              but candidates will need a good general        an interest in mothers and newborn babies.         Tel: 0300 303 0444
   Midwifery

                           Maternity support workers assist midwives in       education. Successful applicants may be                                                           www.rcm.org.uk
                           caring for women and their babies through          able to extend their role and qualifications
                           the vital stages of pregnancy, childbirth and                                                                                                        Search for vacancies on www.jobs.nhs.uk
                                                                              while earning a salary.
                           the first few days after the birth.

                           Medical secretary                                  There are no formal requirements, but most     Secretarial and computer skills are essential.     Association of Medical Secretaries, Practice
   Wider healthcare team

                                                                              healthcare organisations require a good        You’ll need accuracy, organisational ability       Managers and Receptionists (AMSPAR)
                           Medical secretaries deal with consultants’ or      all-round education and some may ask           and good communication skills.                     Tel: 020 7387 6005
                           GPs’ correspondence and provide essential          for OCR (or equivalent) qualifications.                                                           Email: info@amspar.com
                           secretarial support.                               Applicants may also be able to work                                                               www.amspar.com
                                                                              towards a qualification in medical
                                                                                                                                                                                British Society of Medical Secretaries
                                                                              secretarial studies through the Association
                                                                                                                                                                                Tel: 0844 335 0636
                                                                              of Medical Secretaries, Practice Managers
                                                                                                                                                                                www.bsmsa.org.uk
                                                                              and Receptionists or the British Society of
                                                                              Medical Secretaries.

                           Midwife                                            A degree in midwifery, followed by             You will need to be a good listener,               Nursing and Midwifery Council
                                                                              registration with the Nursing and              understanding and non-judgmental, as               Tel: 020 7637 7181
   Midwifery

                           Midwives help mothers-to-be and their
                                                                              Midwifery Council, or a 78-week training       midwifery is as much about supporting              www.nmc-uk.org
                           families throughout pregnancy, labour and
                           the first days of a newborn’s life. They work      programme for registered nurses.               the mother-to-be as it is helping at the birth.
                                                                                                                                                                                Royal College of Midwives
                           in both hospitals and the community and are        Qualifications for entry to courses vary.      You will need to be calm when all around
                                                                                                                                                                                Tel: 0300 303 0444
                           trained to ensure each mother gets the care                                                       you may be distressed and you must be able
                           and help she wants or needs.                                                                                                                         www.rcm.org.uk
                                                                                                                             to inspire and encourage.

30 A career for you in health                                                                                                                                                                               A career for you in health 31
N                        Description of work                            Minimum qualifications                                    Skills/Qualities                                       Contact details

                        Nurse                                            An approved degree or Master’s/                    You will need patience, the presence                Nursing and Midwifery Council
                                                                         graduate-entry programme in nursing,               of mind to juggle the medical needs of              Tel: 020 7637 7181
                        Includes the four initial fields of nursing:     leading to eligibility to apply for registration   several patients at once, and the ability           www.nmc-uk.org
                        adult/general nursing, mental health nursing,    with the Nursing and Midwifery Council.            to set people at ease in sometimes
                        learning disability nursing and children’s                                                                                                              Royal College of Nursing
                                                                         Candidates will usually need to choose             distressing circumstances.
      Nursing

                        nursing.                                                                                                                                                Tel: 020 7409 3333
                                                                         the field of nursing they want to work in
                                                                                                                                                                                www.rcn.org.uk
                        Nurses care for physically or mentally ill       before they start training. A small number of
                        adults and children and provide support          universities offer ‘dual field’ degrees. Entry
                        for their families, in hospitals and the         requirements vary between universities.
                        community. The job can vary from
                        helping someone learn basic daily tasks to
                        administering life-saving drugs.

                        Nursing healthcare assistant                     There are no minimum entry qualifications,         You will need to have a caring attitude,            Contact your nearest NHS healthcare provider.
                                                                         but a good general education is needed.            sensitivity and the ability to relate to patients   Visit www.nhs.uk and search for vacancies on
                        Nursing healthcare assistants have a key role    Successful candidates may be able to               of all ages and backgrounds.                        www.jobs.nhs.uk
                        in routine nursing care, such as taking and      extend their role and qualifications while
      Nursing

                        recording temperatures, helping patients         earning a salary.
                        with washing and spending time talking to
                        and reassuring patients.                         Apprenticeships in nursing care and related
                                                                         roles are sometimes available. See page 5
                                                                         for general information about searching and
                                                                         applying for apprenticeships.

                        Occupational therapist                           A BSc in occupational therapy (for which           You need patience, ingenuity and a creative,        British Association/College of Occupational
  Allied Health

                                                                         A-levels or equivalent are required) leading       practical approach. Most of all, you will want      Therapists
  professions

                        Occupational therapists help children and        to eligibility to apply for registration with      to work closely with people to help them to         Tel: 020 7357 6480
                        adults to overcome physical, psychological       the Health and Care Professions Council.           lead full and satisfying lives as independently     www.cot.co.uk
                        or social problems arising from illness or       Graduates can qualify via a two-year               as possible.
                        disability, by concentrating on what they are                                                                                                           Health and Care Professions Council
                                                                         accelerated course.
                        able to achieve and enabling them to live as                                                                                                            Tel: 0300 500 6184
                        independently as possible.                                                                                                                              www.hcpc-uk.org
  department practice

                        Operating department practitioner                An approved degree or diploma in higher            You will be working in a pressurised                College of Operating Department Practitioners
                                                                         education in operating department practice,        atmosphere on intricate and complex                 Tel: 0800 0 857 857
                        Operating department practitioners are an
      Operating

                                                                         and registration with the Health and Care          procedures, so you will need to be calm             Email: office@aodp.org
                        important part of the operating theatre          Professions Council. Entry requirements vary       and able to concentrate for long periods.           www.codp.org.uk
                        team, working with surgeons, theatre nurses      between universities.
                        and anaesthetists to ensure every operation                                                                                                             Health and Care Professions Council
                        is as safe and effective as possible.                                                                                                                   Tel: 0300 500 6184
                                                                                                                                                                                www.hcpc-uk.org

                        Orthoptist                                       Three or four year full-time university degree     You will want to work with people and have          British and Irish Orthoptic Society
  Allied health
  professions

                                                                         and registration with the Health and Care          the ability to communicate with patients of         Tel: 01353 665 541
                        Orthoptists diagnose and treat visual problems   Professions Council.                               all ages. You will need precision and accuracy      www.orthoptics.org.uk
                        involving eye movement and alignment. They                                                          in your work.
                        may also screen school children.                                                                                                                        Health and Care Professions Council
                                                                                                                                                                                Tel: 0300 500 6184
                                                                                                                                                                                www.hcpc-uk.org

32 A career for you in health                                                                                                                                                                              A career for you in health 33
O                     Description of work                           Minimum qualifications                                  Skills/Qualities                                    Contact details

                    Orthotist                                       Three, four or five year full-time BSc in         You will need patience and accuracy to take     British Association of Prosthetists and Orthotists
                                                                    prosthetics and orthotics and registration with   the precise measurements that affect            Tel: 0141 561 7217
  Allied health

                    Orthotists provide a range of splints, braces
  professions

                                                                    the Health and Care Professions Council.          a patient’s comfort and mobility.               Email: enquiries@bapo.com
                    and special footwear to aid movement,                                                                                                             www.bapo.com
                    correct deformity and relieve discomfort.       Once registered as a practitioner, you can        You will also have the communication skills
                    They work with people of all ages, from         choose to specialise either as an orthotist or    needed to reassure patients and a talent for    Health and Care Professions Council
                    children with cerebral palsy to elderly         prosthetist.                                      technical design.                               Tel: 0300 500 6184
                    patients needing specialist footwear.                                                                                                             www.hcpc-uk.org

                    Paramedic                                       Paramedics must register with the Health          You will need to be physically fit and          Contact your nearest ambulance service trust.
                                                                    and Care Professions Council. For this,           mentally able to deal with a highly             Visit www.nhs.uk for details and search for student
                    Paramedics are senior members of accident       candidates must take an HCPC-approved             pressurised environment. You must be            paramedic vacancies on www.jobs.nhs.uk
                    and emergency ambulance crews, providing
  Ambulance

                                                                    course, either on a full time basis (at           able to communicate with both children
                    pre-hospital care and treatment to patients                                                                                                       College of Paramedics
   service

                                                                    university) or apply for a student paramedic      and adults, remaining calm even in highly
                    who are either acutely ill or injured.                                                                                                            www.collegeofparamedics.co.uk
                                                                    post with an ambulance trust and complete         distressing situations. You must also be a
                                                                    the training part-time. Full-time courses         confident driver.                               Health and Care Professions Council
                                                                    will usually require GCSEs and A-levels                                                           Tel: 0300 500 6184
                                                                    (or equivalent qualifications). Paramedics                                                        www.hcpc-uk.org
                                                                    must hold a suitable driving licence.

                    Patient Advice and Liaison Service              Some senior PALS staff may be required            You need to be supportive and reassuring        Contact your nearest NHS healthcare provider.
                    (PALS) staff                                    to have a degree or a professional level          to patients. You will need excellent verbal     Visit www.nhs.uk and search for vacancies on
  healthcare team

                                                                    qualification. PALS support staff will            and written communication skills and an         www.jobs.nhs.uk
                    PALS staff are a crucial link between           usually have a good general education             ability to keep concise and accurate records.
       Wider

                    patients and NHS services. They provide         and administrative skills.                        More senior staff may need interviewing,
                    patients with accurate information about                                                          presentation and people-management skills
                    their conditions and progress of their                                                            and the ability to work with senior managers
                    treatment, and receive comments from                                                              and clinicians.
                    patients about services provided.

                    Patient transport services controller           Some employers ask for a certain number           You will need a calm, efficient                 Contact your nearest ambulance service trust.
  Ambulance

                    (non-emergency call handler)                    of GCSEs or the equivalent. Others look           approach under pressure and good                Visit www.nhs.uk for details and search for vacancies
   service

                                                                    for a good general education.                     communication skills.                           on www.jobs.nhs.uk
                    Patient transport services controllers have
                    a key role in ensuring that patients, many
                    of whom are frail and elderly, get to their
                    health appointments safely and on time.

                    Personal assistant                              Employers’ requirements may vary,                 You need to be well-organised, efficient and    Association of Medical Secretaries, Practice
  healthcare team

                                                                    but PAs need good verbal and written              motivated. You need to have                     Managers and Receptionists (AMSPAR)
                    Personal assistants provide comprehensive       English, as well as typing skills and             a pleasant manner, with excellent               Tel: 020 7387 6005
                    administration and secretarial support to       computer literacy.                                communication skills. You will also             Email: info@amspar.com
       Wider

                    senior staff.                                                                                     need to be discreet.                            www.amspar.com
                                                                    Apprenticeships in administration are
                                                                    often available. See page 5 for general                                                           British Society of Medical Secretaries
                                                                    information about searching and applying                                                          Tel: 0844 335 0636
                                                                    for apprenticeships.                                                                              www.bsmsa.org.uk

34 A career for you in health                                                                                                                                                                     A career for you in health 35
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