A career for you in health - Health Education England - Old Swinford Hospital
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There are more than 350 roles in health, and many of them are part of a wider team which works alongside medical and other professionals for the benefit of patients and the public. This booklet is a handy guide to the roles in health. It is by no means a full list of professions or roles, but it gives you an idea of the number and variety of opportunities available. For a more comprehensive list of roles, visit www.healthcareers.nhs.uk/explore-roles. Some roles give you direct contact with The NHS Constitution values are: patients, while in others you are part of a vast support network vital to delivering healthcare Working together for patients and preventing ill health. Some jobs are in hospitals, others are based in the community. Respect and dignity Some require the highest academic standards, but, for many positions, employers are just Commitment to quality of care looking for enthusiasm, keenness to learn and the ability to work as part of a team. Compassion To apply for any role, either in the NHS or in Improving lives an organisation that provides NHS services, or for a health-related course, you’ll need to Everyone counts show how you think the values of the NHS Constitution apply in your everyday work. Find out more about the NHS Constitution values at: www.healthcareers.nhs.uk/nhsconstitution 2 A career for you in health A career for you in health 3
How to use this booklet Further information SCIENCE TELEPHONE DOCTOR/NURSE HOSPITAL FINANCE PEOPLE about careers in health OPPORTUNITIES ONE There are three ways to use this booklet, depending on what’s best for you. DOCTOR/NURSE HOSPITAL FINANCE PEOPLE OPPORTUNITIES DOCTOR/NURSE HOSPITAL FINANCE PEOPLE OPPORTUNITIES We hope this guide gives you a flavour of the many different jobs available in health. We have organised the roles into ten categories or areas of work, and these are 1 colour-coded. The categories are listed on page 6, with a brief description of the Health Careers publishes a set of booklets with more detail about different jobs, kinds of roles they include. Inside the booklet, you can use the colour coding to such as entry requirements, training and development. The booklets also include find a role in the category that interests you. real-life stories from people doing those jobs, and information about the route they took to get where they are now. We have also provided an alphabetical list of the roles included in the booklet, 2 organised in the same colour-coded categories: see the section Which jobs are For a more comprehensive list of roles, visit: included in this booklet? on pages 8-9. www.healthcareers.nhs.uk/explore-roles You can download the booklets from: At the back of the booklet there is a single alphabetical index of all roles 3 www.healthcareers.nhs.uk/resources included, with the relevant page number to help you find it. These are not organised by category. Often there is more than one entry route As well as contacting Health Careers, you to a career in health, so contact the Health can also get in touch with your local clinic, Quality Training/Education/Study Compassion/sympathy Information Benefits Careers service to find out more. Communication Channels NHS trust/any organisation that provides NHS The main content of the booklet is organised alphabetically and includes a services or health-related services, and speak to snapshot of: Training/Education/Study Compassion/sympathy Information Benefits Communication Channels @ www.healthcareers.nhs.uk the human resources or personnel department, Training/Education/Study Compassion/sympathy Information Benefits Communication Channels @ @0345 60 60 655 or ask your local careers organisation. • a description of the role @ @advice@healthcareers.nhs.uk • the minimum qualifications you need to perform the role • the skills/qualities you need @ • contact details to find out more about the role or others like it Each role is colour-coded, according to the category or area of work it belongs to. Job and apprenticeship vacancies You can search for current health Job vacancies in health and other sectors and related job opportunities and can be found at: www.gov.uk/jobsearch apprenticeships on a number of websites: Apprenticeships in the health sector can Job vacancies in the NHS can be found at: be found at: www.jobs.nhs.uk and www.jobs.nhs.uk www.gov.uk/apply-apprenticeship Job vacancies in local government can be found at: www.lgjobs.com 4 A career for you in health A career for you in health 5
Areas of work Allied health professions (AHPs), psychological therapies and Management operating department practice (ODP) Health sector managers are responsible for the people, finances and provision of equipment, Allied health professionals and staff in the psychological therapies provide treatment and help buildings and services the NHS needs to deliver healthcare effectively. rehabilitate adults and children who are ill, have disabilities or special needs to live life as fully as possible. They often manage their own caseloads. Staff in operating department practice provide care and support before, during and after operations. Ambulance service Midwifery Ambulance service staff work for either the non-emergency service (which is responsible Midwives work in communities and hospitals. Their role goes well beyond delivering babies; for the vast majority of patient transport) or the emergency service. they provide antenatal and postnatal care, counselling, support and education to new parents. Health informatics Nursing The experts on patient information that doctors, nurses and others rely on to provide the best Nurses work in hospitals and the community to treat and care for sick and injured adults and possible care. These professionals also manage the computer systems that support the whole NHS. children, support their treatment and promote good health. As well as nursing patients with physical illnesses, they support those with mental health problems or learning disabilities. Healthcare science and pharmacy Physician associate Healthcare scientists and pharmacy staff help prevent, diagnose and treat illness using their Physician associates support doctors in the diagnosis and management of patients. They work in GP knowledge of science and their technical skills. They can use their expertise to help save lives and practices and hospitals. improve patient care in a supporting role or in direct contact with patients. Medical and dental Wider healthcare team Doctors diagnose and treat illnesses, working to prevent ill health and improve wellbeing. The dental Staff in the wider healthcare team provide the vital round-the-clock back-up operation that all team diagnoses and treats a wide range of problems affecting the mouth, teeth and gums, and health organisations need to keep them running. work to promote and maintain dental health. 6 A career for you in health A career for you in health 7
Which jobs are included? Healthcare science and pharmacy (cont.) Nursing Healthcare science assistant - Nurse anatomical pathology Nursing healthcare assistant The following jobs are described in this booklet, colour-coded Healthcare science assistant - phlebotomy according to the corresponding area of work in health. Healthcare science associate - Physician associate These jobs, and some of the associated roles and specialisms, cervical cytology are also listed alphabetically in the index on page 46. Healthcare science practitioner - Physician associate cardiac sciences For a more comprehensive list of roles, visit: Healthcare science practitioner - respiratory www.healthcareers.nhs.uk/explore-roles physiology and sleep sciences Wider healthcare team Pharmacist Pharmacy technician Architect Allied health professions (AHPs), Ambulance service (cont.) Catering assistant psychological therapies and operating Catering manager department practice (ODP) Patient transport services controller Cleaner Medical and dental (non-emergency call handler) Driver Art, drama and music therapist Senior paramedic Dental hygienist Gardener Dietitian Dental nurse Health play staff High intensity therapist Dental technician Health promotion specialist Occupational therapist Health informatics Dental therapist Housekeeper Operating department practitioner Dentist Laundry assistant Orthoptist Clinical coder Doctor Maintenance staff Orthotist Health records clerk Emergency medicine doctor Medical secretary Physiotherapist ICT support technician General practitioner Patient Advice and Liaison Service (PALS) staff Podiatrist IT trainer Psychiatrist Personal assistant Prosthetist Libraries and knowledge manager Porter Psychologist Receptionist/telephonist Psychological wellbeing practitioner Management Healthcare science and pharmacy Skilled trades staff Psychotherapist Finance manager Stores staff Radiographer Biomedical scientist General manager Ward staff Speech and language therapist Therapy assistant Clinical perfusion scientist Human resources manager Clinical photographer Sterile services/decontamination services manager Clinical scientist - audiology Ambulance service Clinical scientist - biochemistry Ambulance care assistant Clinical scientist - clinical engineering Midwifery Call handler Clinical scientist - cytogenetics Maternity support worker Emergency care assistant Clinical scientist - medical physics Midwife Emergency medical dispatcher Clinical scientist - microbiology Paramedic 8 A career for you in health A career for you in health 9
A Description of work Minimum qualifications Skills/Qualities Contact details Ambulance care assistant A good general education and a clean You need to be physically fit to enable you to Contact your nearest ambulance service trust. Ambulance driving licence are usually required. lift, move and drive people, many of whom Visit www.nhs.uk and search for vacancies on service Ambulance care assistants transport patients Recruitment is managed locally by are frail, in safety and comfort. You need to www.jobs.nhs.uk to and from hospital and other care settings individual ambulance trusts, and their be responsible, patient and keep a cool head and are part of the non-emergency requirements may vary slightly. in a crisis. ambulance service. Architect To become a registered architect (with Although it is not necessary to study art, you Royal Institute of British Architects Wider healthcare team the Architects Registration Board) you will should have an aptitude for drawing freehand Tel: 020 7580 5533 Architects design and oversee the need to undertake seven years of study and and making models and collages. You will Email: info@inst.riba.org construction of NHS buildings and the spaces professional practice, with a final exam. need an interest in design and construction, www.architecture.com in and around them. They also help with Almost all subjects learned at school are and have a creative outlook. the restoration and re-use of old or existing relevant to architecture, so choose the buildings, many of which are listed. subjects you are strongest in. To train, typically you will need at least two subjects at A-level or one A- and two AS-levels. Many architecture schools also accept BTEC National Diploma and other qualifications at level 3. Art, drama and music therapist To become an arts therapist, you will You need to be accomplished in music, British Association of Art Therapists need to be a graduate in order to art or drama and be able to relate well Tel: 020 7686 4216 Arts therapists use the creative arts – art, take a postgraduate diploma/masters to patients with a range of physical, Email: info@baat.org drama or music – to help patients with programme approved by the Health and psychological and emotional challenges. www.baat.org Allied health professions physical, mental or emotional difficulties Care Professions Council (HCPC). These express themselves. Through these creative British Association of Dramatherapists can be achieved through either full or mediums, they help patients with their Tel: 01242 235515 part-time study. Professionals, such as recovery and overall wellbeing. Email: info@badth.org.uk teachers or psychologists who have a www.badth.org.uk commitment to the visual arts, may also be considered to train as arts therapists. British Association for Music Therapy Tel: 020 7837 6100 Email: info@bamt.org www.bamt.org Health and Care Professions Council Tel: 0300 500 6184 www.hcpc-uk.org Biomedical scientist Either an accredited integrated three-year You need to be accurate and efficient. Health and Care Professions Council full-time BSc Healthcare Science (life sciences You need to have excellent attention to Tel: 0300 500 6184 Biomedical scientists investigate samples of - where blood sciences, cellular sciences and detail, to be a clear communicator and work www.hcpc-uk.org Healthcare science body tissue and fluids to enable doctors to infection sciences can be taken as an option) well in a team. diagnose and plan patients’ treatment. From Institute of Biomedical Science or a biomedical science degree followed by a cancer screening to blood transfusion and Tel: 020 7713 0214 postgraduate qualification, leading to eligibility infection control, they are a vital part of the Email: mail@ibms.org to apply for registration with the Health and healthcare team. www.ibms.org Care Professions Council. 10 A career for you in health A career for you in health 11
C Description of work Minimum qualifications Skills/Qualities Contact details Call handler In-service training, but most employers ask You will need to remain calm in pressurised Visit www.nhs.uk and search for vacancies on www.jobs.nhs.uk Ambulance for a good general education. situations so you can get essential As part of the control room team, you service information from a caller quickly and will answer 999 telephone calls for the accurately and help to reassure them. ambulance service. Catering assistant Trusts’ requirements vary, but a foundation You will need to be able to work as part of Hospital Caterers Association course in food hygiene may be an advantage. a busy team in a fast-moving environment, www.hospitalcaterers.org healthcare team Catering assistants are part of a team have excellent personal hygiene and a committed to making sure food and drink A good standard of literacy and numeracy is courteous manner when you come into Wider for patients is nutritious and appetising. usually needed. contact with patients. Apprenticeships in catering and related roles are sometimes available. See page 5 for general information about searching and applying for apprenticeships. Catering manager Relevant degree, HND/BTEC or the equivalent You will need to be an enthusiastic team Hospital Caterers Association healthcare team qualification from the Institute of Hospitality. leader who can motivate staff and www.hospitalcaterers.org Catering managers run catering departments manage budgets. in NHS organisations and manage staff. They Institute of Hospitality Wider are responsible for providing patients and Tel: 020 8661 4900 staff with nutritious food. www.instituteofhospitality.org Cleaner On-the-job training in the safe use of You need to be hard-working, conscientious Contact your nearest NHS healthcare provider. healthcare team cleaning products and equipment. and able to work unsupervised. Visit www.nhs.uk and search for vacancies on Cleaners (often called domestic assistants) www.jobs.nhs.uk make sure patients receive care in a safe A good standard of literacy and numeracy Wider and hygienic environment and play an is usually needed. important part in infection control. Clinical coder No formal requirements, but a good general You need to be accurate and able to extract Institute of Health Record Information and education is needed, including GCSE maths information quickly from medical notes. Management Health informatics Clinical coders create an accurate record and English or equivalent, and candidates need Tel: 01773 713 927 of a patient’s stay in hospital by recording An enquiring mind and enjoyment of medical to be reasonably familiar with computers. Email: ihrim@zen.co.uk diagnoses and interventions as a series of matters will help, and you need to be able to www.ihrim.co.uk alpha numeric codes on a computer. On-the-job training is provided and sit at a computer and concentrate for long candidates can eventually take the Clinical periods of time. Coders Foundation Course. With experience, candidates can apply for the National Clinical Coding Qualification. 12 A career for you in health A career for you in health 13
C Description of work Minimum qualifications Skills/Qualities Contact details Clinical perfusion scientist Training is a mixture of practical experience You will need an enthusiasm for, and Society of Clinical Perfusion Scientists of Great and academic study leading to a ability in, science. You will also need to Britain and Ireland Healthcare scientists working in perfusion Healthcare science postgraduate qualification in perfusion be a calm and patient person, as open-heart Tel: 020 7869 6891 science are vital members of the open-heart science gained on a block-release basis. surgery is lengthy and intricate. Email: admin@sopgbi.freeserve.co.uk surgery team, responsible for life-support Applicants will need a relevant degree www.scps.org.uk equipment. for entry onto this training. Clinical photographer A degree in photography and a postgraduate You need an understanding of anatomy, Institute of Medical Illustrators certificate in clinical photography (usually taken as well as technical expertise and Tel: 020 7837 2846 Healthcare scientists working in clinical Healthcare science on a distance learning basis while working innovative artistic skills. You will be a good Email: info@imi.org.uk photography work throughout the hospital, in a post as a trainee medical illustrator) is communicator, capable of being both www.imi.org.uk on wards and in operating theatres, as needed and then register with the Committee sympathetic and professional when dealing well as in studios, providing photographic, for the Accreditation of Medical Illustration with patients and their families, and you video and graphic records of patients, their Practitioners (CAMIP). Graphic designers can will be willing to accept high levels of conditions and progress through treatment. also do a postgraduate certificate in graphic responsibility. They also contribute graphics for patient design for health. information and other publications. Clinical scientist – audiology A relevant science degree followed by You need to be good at problem solving and British Academy of Audiology a three-year post under the NHS Scientist a good communicator. You need to combine Tel: 01625 290 046 Clinical scientists working in audiology Healthcare science Training Programme, which includes an analytical approach with a caring and Email: admin@baaudiology.org identify and assess hearing and balance studying towards an accredited Master’s understanding attitude. www.baaudiology.org disorders in patients of all ages. They qualification in clinical science. recommend and provide rehabilitation and management for patients’ conditions to improve their quality of life. Clinical scientist – biochemistry A relevant science degree followed by You are expected to bring a major scientific The Association for Clinical Biochemistry a three-year post under the NHS Scientist and innovative approach to the service. You and Laboratory Medicine Clinical scientists working in clinical Healthcare science Training Programme, which includes must have manual dexterity to be able to Tel: 020 7403 8001 biochemistry analyse specimens of body studying towards an accredited Master’s carry out complex chemical and biochemical www.acb.org.uk fluids or tissues and interpret the results. qualification in clinical science. analyses, to plan and organise your They develop new techniques for doing this laboratory work and cooperate well with and advise clinicians on how to diagnose the clinicians you are advising. and treat disease. 14 A career for you in health A career for you in health 15
C Description of work Minimum qualifications Skills/Qualities Contact details Clinical scientist – clinical A relevant science or engineering degree As well as your engineering skills, you must Institute of Physics and Engineering in engineering followed by a three-year post under the be able to work with patients and a range Medicine (IPEM) Healthcare science NHS Scientist Training Programme, which of staff, including technicians, doctors and Tel: 01904 610821 Clinical scientists working in clinical includes studying towards an accredited equipment manufacturers. You will have Email: office@ipem.ac.uk engineering design and test the tools and Master’s qualification in clinical science. to keep up with fast-moving research and www.ipem.ac.uk equipment that medical specialists use to develop your own design, workshop and diagnose, treat and rehabilitate patients. management skills. These include the latest techniques in healthcare, such as keyhole and robotic surgery, laser equipment or electronic aids. Clinical scientist – cytogenetics A relevant science degree followed by Working in small laboratories, you need to British Society for Genetic Medicine a three-year post under the NHS Scientist be a good team member and the ability to Tel: 0121 627 2634 Clinical scientists working in cytogenetics Healthcare science Training Programme, which includes concentrate for microscope work. You need Email: bshg@bhsg.org.uk are experts in studying chromosomes from studying towards an accredited Master’s to work quickly with meticulous accuracy. www.bsgm.org.uk samples of human blood, tissues or bodily qualification in clinical science. fluids to diagnose genetic disease, including leukaemia and cancer. Clinical scientist – medical physics A relevant science or engineering degree, You will need a strong aptitude for science Institute of Physics and Engineering in Medicine followed by a three-year post under the as well as the ability to communicate with Tel: 01904 610821 Clinical scientists working in medical physics Healthcare science NHS Scientist Training Programme, which doctors and patients alike. Email: office@ipem.ac.uk are closely involved in assessing and treating includes studying towards an accredited www.ipem.ac.uk illness and disability through the use of Master’s qualification in clinical science. ultrasound, x-ray, radiotherapy, light, infrared and radio frequency radiation. Clinical scientist – microbiology A relevant science degree, followed by You need to combine a high-level scientific The Association for Clinical Biochemistry and a three-year post under the NHS Scientist approach with good communication skills Laboratory Medicine Microbiology Group Clinical scientists working in microbiology Healthcare science Training Programme, which includes and the ability to provide a fast, effective www.acb.org.uk identify bacterial, viral, fungal and parasitic studying towards an accredited Master’s service to help doctors treat and manage infections to help prevent epidemics and help qualification in clinical science. patients. doctors diagnose and treat their patients. They also develop better tests to diagnose infectious diseases. 16 A career for you in health A career for you in health 17
D Description of work Minimum qualifications Skills/Qualities Contact details Dental hygienist Hygienists must register with the General You need to be manually dextrous, with British Society of Dental Hygiene and Therapy Dental Council (GDC) to practise and good eyesight and colour vision. You Tel: 01788 575050 Dental hygienists work to keep teeth and applicants will need a GDC-approved are in direct contact with patients, so Email: enquiries@bsdht.org.uk gums healthy. They scale and polish patients’ qualification in dental hygiene. These good communication skills and a www.bsdht.org.uk Dental teeth and educate them to prevent tooth are offered at degree and diploma level, friendly manner are essential. General Dental Council decay and gum disease. candidates need five GCSEs A-C (or Tel: 020 7167 6000 equivalent qualifications) to get onto a www.gdc-uk.org course, including English and one science, and either two A-levels, or a recognised dental nursing qualification. Dental nurse Dental nurses must register with the General You need to be able to respond quickly to British Association of Dental Nurses Dental Council. There are several routes to a dentist’s requests, and to handle intricate Tel: 01253 338 360 Dental nurses assist dentists, passing registration and candidates will usually need instruments and mix small amounts of Email: admin@badn.org.uk instruments, mixing materials and taking some GCSEs for part-time courses, and may material accurately. A sympathetic www.badn.org.uk notes, and help look after patients Dental need A-levels or other qualifications at level manner is essential. General Dental Council during treatment. 3 for some full-time courses. Tel: 020 7167 6000 Apprenticeships in dental nursing are www.gdc-uk.org sometimes available. See page 5 for general information about searching and applying for apprenticeships. D Dental technician Five GCSEs A-C or equivalent and either two You need to be able to work with great British Association of Clinical Dental Technology A-levels or a nationally-recognised dental precision, and have technical, manual Tel: 01159 575 370 Dental technicians make dental appliances, nursing qualification. Dental therapists must and artistic ability. You need good eyesight, www.bacdt.org.uk such as crowns, bridges and dentures, to a register with the General Dental Council to be meticulous and work well within Dental Technologists Association Dental dentist’s or doctor’s instructions. (GDC). To do so, you need a GDC-approved a team. Tel: 01452 886 366 diploma or degree in dental therapy or dental www.dta-uk.org therapy and hygiene. General Dental Council Tel: 020 7167 6000 www.gdc-uk.org Dental therapist Five GCSEs A-C or equivalent and either two You need to be manually dextrous, British Association of Dental Therapists A-levels or a nationally-recognised dental with good eyesight and colour vision. Tel: 0161 665 5878 Dental therapists carry out simple treatments, nursing qualification. Dental therapists must A sympathetic manner is essential to www.badt.org.uk Dental such as fillings and extractions, usually for register with the General Dental Council treat and advise patients. children, older people and those with special General Dental Council (GDC) and need a GDC-approved diploma or Tel: 020 7167 6000 needs. A dental therapist also promotes oral degree in dental therapy or dental therapy health, teaching people about dental hygiene. www.gdc-uk.org and dental hygiene to be able to do this. Dentist Three very good A-levels (including chemistry), You need to be confident, with high British Dental Association or an equivalent level of qualification are academic standards and good manual Tel: 020 7935 0875 Dentists lead the dental care team. They needed to enter an approved dental surgery dexterity. You will need to develop excellent Email: enquiries@bda.org Dental diagnose problems, identify treatments, carry degree. Some dental schools run a pre-dental diagnostic, clinical and social skills. www.bda.org out dental surgery and advise patients. Some year for applicants with non-science subjects are based in high street practices, others and a small number of graduate entry courses General Dental Council work in hospital or community settings. are also available. Dentists must register with Tel: 020 7167 6000 the General Dental Council. www.gdc-uk.org 18 A career for you in health A career for you in health 19
D Description of work Minimum qualifications Skills/Qualities Contact details Dietitian Dietitians must register with the Health You need to have an interest in science British Dietetic Association and Care Professions Council. To do so, and food and be able to communicate Tel: 0121 200 8080 Dietitians translate the science of nutrition Allied health they need an approved qualification in with people from all parts of the Email: info@bda.uk.com professions into advice about food. They promote dietetics at BSc level, or a first degree community. You need to be able to www.bda.uk.com good health by working with people who in a relevant subject plus an approved explain complex issues simply. have special dietary needs, inform the Health and Care Professions Council postgraduate qualification in dietetics. public and educate health professionals. Tel: 0300 500 6184 www.hcpc-uk.org Doctor High academic standards are essential to enter You’ll be part of a team in whichever British Medical Association medical school. A wide range of high grade specialty you work in. You’ll need a host of www.bma.org.uk There are more than 60 different specialties GCSEs, plus 3 A-levels or equivalent (usually skills including being good at analysing and that doctors can work in. These include General Medical Council including chemistry and another science or reasoning, time management, leadership, emergency medicine, general practice, www.gmc-uk.org maths) are typically required. Applicants with excellent communication skills, an enquiring Doctor psychiatry (see separate entries for these), non-science A-levels/equivalent can apply mind, a rational approach and the ability to radiology, obstetrics and gynaecology, for medical degrees with a pre-medical year handle pressure. pathology, anaesthetics, paediatrics and and there are also accelerated graduate entry surgery, and medical specialties including degrees. After medical school, there are two dermatology, gastroenterology, nuclear further stages – foundation training, then medicine, rehabilitation and neurology. specialty training in their chosen specialty. Driver An appropriate driving licence, depending You must be a responsible, safe driver, Contact your nearest NHS healthcare provider. healthcare team on the type of vehicle applicants are required able to communicate easily with staff, patients Visit www.nhs.uk and search for vacancies on Drivers are employed in a range of roles to drive. and others you come into contact with, and www.jobs.nhs.uk across healthcare, such as in the non- Wider able to work unsupervised. emergency ambulance service and NHS Blood and Transplant. They transport patient supplies, pathology specimens or even organs for transplantation. Emergency care assistant A good general education and clean You need to be quick-thinking and Contact your nearest ambulance service trust. driving licence is usually required. decisive, but also provide a calm and Visit www.nhs.uk for details and search for Ambulance Emergency care assistants are often the first Recruitment is managed locally by reassuring environment to patients vacancies on www.jobs.nhs.uk service healthcare professionals on the scene of an individual ambulance services, and their and relatives. accident. They work alongside paramedics to requirements may vary slightly. treat and stabilise patients before taking them to hospital. Emergency medical dispatcher In-service training will be provided You will need a calm, efficient approach Contact your nearest ambulance service trust. and most employers ask for a good in what might be life or death situations. Visit www.nhs.uk for details and search for Ambulance Emergency medical dispatchers are general education. Good communication skills are required. vacancies on www.jobs.nhs.uk service responsible for sending an emergency vehicle to an incident as quickly, and with as much information, as possible. 20 A career for you in health A career for you in health 21
E Description of work Minimum qualifications Skills/Qualities Contact details Emergency medicine doctor High academic standards are essential to enter You need to be able to make decisions Royal College of Emergency Medicine medical school. A wide range of high grade quickly and be able to stay calm in a www.rcem.ac.uk Doctors specialising in emergency medicine GCSEs, plus 3 A-levels or equivalent (usually pressured environment. You’ll need to carry out the immediate assessment and General Medical Council including chemistry and another science or pay great attention to detail, be resilient, treatment of patients with serious and life- www.gmc-uk.org Doctor maths) are typically required. Applicants with and have excellent communication and threatening illnesses and injuries. non-science A-levels/equivalent can apply teamwork skills. for medical degrees with a pre-medical year and there are also accelerated graduate entry degrees. After medical school, there are two further stages – foundation training, then specialty training in emergency medicine. Finance manager NHS administrative and clerical staff may You will need excellent mathematical skills, Association of Accounting Technicians have the opportunity to work towards a methodical mind and an eye for detail. Tel: 0845 863 0800 Management Finance managers are responsible for qualifications awarded by the Association Email: aat@aat.org.uk ensuring that NHS funds are appropriately of Accounting Technicians, or those www.aat.org.uk allocated and accounted for. They work recognised by the Consultancy Committee on payroll, pensions, financial reports NHS Graduate Management Training Scheme of Accountancy Bodies. The NHS Graduate and auditing. www.isthenhsforme.co.uk Management Training Scheme also has a finance option, offering opportunities to Consultancy Committee of Accountancy Bodies train for very senior roles. www.ccab.org.uk Gardener Different organisations will have different You need to enjoy working outdoors, be Contact your nearest NHS healthcare provider. healthcare team entry requirements. If applicants don’t already enthusiastic about plants and capable of Visit www.nhs.uk and search for vacancies on Gardeners look after the plants, shrubs and have a relevant vocational qualification (eg doing physical work. www.jobs.nhs.uk Wider lawns at healthcare organisations. horticulture), they may be able to get a post on the basis of experience or proven ability. Apprenticeships are sometimes available. See page 5 for general information about searching and applying for apprenticeships. General manager Existing healthcare staff with appropriate You will need excellent organisational, NHS Graduate Management Training Scheme Management experience are encouraged to apply communication and negotiating skills. You www.isthenhsforme.co.uk General managers perform a vital role, for vacancies. The NHS Graduate will be a confident public speaker and able ensuring that a hospital, service, or Management Training Scheme also has to work with people from all backgrounds department is run efficiently and that a general management option, offering including patients, clinicians and the press. patients are receiving the best possible care. opportunities to train for very senior roles. General practitioner High academic standards are essential to enter Different doctors bring different skills to Royal College of General Practitioners medical school. A wide range of high grade the team. Important skills for a GP include www.rcgp.org.uk General practitioners (GPs) are the first point GCSEs, plus 3 A-levels or equivalent (usually an enquiring mind, concern for people, a of contact with the healthcare system for including chemistry and another science or General Medical Council rational approach, the ability to work in most patients. GPs treat all common medical www.gmc-uk.org Doctor maths) are typically required. Applicants with teams, and being an expert generalist with conditions and refer patients to hospitals non-science A-levels/equivalent can apply extensive knowledge of a wide range of and other medical services for urgent and for medical degrees with a pre-medical year conditions. specialist treatment. GPs’ work is very varied. and there are also accelerated graduate entry degrees. After medical school, there are two further stages – foundation training, then specialty training in general practice. 22 A career for you in health A career for you in health 23
H Description of work Minimum qualifications Skills/Qualities Contact details Health play staff Health play assistants will usually need a You must be comfortable and confident with Healthcare Play Specialist Education Trust professional childcare qualification at level 3. children, and be able to create a relaxed www.hpset.org.uk Play staff organise daily play and art activities and fun environment, appropriate to the in the ward playroom or at the bedside to A basic grade health play specialist will National Association of Health Play individual child’s needs. help children reach developmental milestones need to have taken the foundation degree Specialists (NAHPS) in healthcare play specialism. Relevant www.nahps.org.uk Wider healthcare team and overcome anxiety. They support families and contribute to clinical judgments through experience is often a prerequisite. their play-based observations. Senior health play staff will usually need to hold a foundation degree in healthcare play specialism, and have undertaken training in child protection. They may also be required to have relevant post-qualifying experience. There may be additional requirements to those mentioned above – contact the Healthcare Play Specialist Education Trust for details and list of approved courses. Health promotion specialist To train in this career, applicants will be You will be a caring, understanding Faculty of Public Health expected to have a degree in biological, person with excellent communication Email: educ@fph.org.uk healthcare team Health promotion specialists plan and behavioural or social science or a skills. You will be able to inspire others www.fph.org.uk publicise ways to stay healthy and prevent professional qualification and experience and enjoy finding new ways of promoting Royal Society for Public Health Wider disease. They work on campaigns from in a field such as nursing or teaching. a healthy lifestyle. stopping smoking to sexual health. Tel: 020 7265 7300 For those without relevant experience, www.rsph.org.uk voluntary work in health promotion could help them gain the edge that employers The Institute of Health Promotion and Education look for. Email: honsec@ihpe.org.uk www.ihpe.org.uk Health records clerk No formal qualifications are needed, You need to be able to stay calm under Institute of Health Record and Information although applicants are likely to need pressure, be good with people and have the Management informatics Health records or medical records clerks computing skills and a good general education. ability to maintain strict confidentiality. Tel: 01773 713 927 Health organise, retrieve and store patients’ medical Email: ihrim@zen.co.uk records so they can be used by healthcare Apprenticeships in administration are often available. See page 5 for general www.ihrim.co.uk professionals for their care, for example, in outpatient clinics. information about searching and applying for apprenticeships. Healthcare science assistant – Association of Anatomical Pathology Healthcare science Hospitals will ask for a good general You will need to be efficient, mature and anatomical pathology education of at least 5 A-C grade GCSEs in have a genuine curiosity about how the Technologists H science (ideally biology), maths and English. human body works. You need to work Tel: 020 7278 2151 Healthcare science assistants working in Some employers may ask for A-levels. well with a range of people, such as Email: mail@aaptuk.org anatomical pathology assist the pathologist Applicants can apply directly for jobs and police officers and medical staff, and www.aaptuk.org to examine patients who have died and then train for a three year diploma in deal sensitively with grieving relatives. identify the cause of death. They also anatomical pathology. support bereaved relatives. 24 A career for you in health A career for you in health 25
H Description of work Minimum qualifications Skills/Qualities Contact details Healthcare science assistant – Six months’ training on the job, leading You will need a steady hand and a calm National Association of Phlebotomists Healthcare science phlebotomy to a certificate of competence. There are manner. You need to be able to reassure Tel: 020 7833 8784 no formal requirements, but employers patients of all ages, many of whom may Email: phlebotomy@btinternet.com Healthcare science assistants working in usually look for a minimum of two GCSEs be nervous or distressed, and handle www.phlebotomy.org phlebotomy collect blood from patients for or equivalent. information with tact and discretion. examination in a laboratory, providing vital Search for trainee phlebotomist vacancies on Apprenticeships in healthcare science are www.jobs.nhs.uk pointers for diagnosing illness. sometimes available. See page 5 for general information about searching and applying for apprenticeships. Healthcare science associate No formal requirements, but a good You will need patience, concentration British Association for Cytopathology range of GCSEs is an advantage. and the ability to sit at a microscope for Tel: 020 7278 6907 Healthcare practitioner – cervical cytology science Other qualifications may be considered. periods of time. You will be supervised www.britishcytology.org.uk Healthcare science associate practitioners Applicants for these posts train on the by biomedical scientists, but you are working in cervical cytology examine cervical Search for trainee phlebotomist vacancies on job and sit for the Certificate in responsible for the accuracy of samples under a microscope to detect early www.jobs.nhs.uk Cytology to become a qualified cervical your work. signs of cancer in women. cytology screener. Healthcare science practitioner – An accredited three year full-time You need to be friendly and professional Society for Cardiological Science and Healthcare science cardiac sciences BSc (Hons) Healthcare Science in as well as being calm, confident and Technology (SCST) cardiac physiology. sympathetic. Tel: 0845 838 6037 Healthcare science practitioners working in www.scst.org.uk cardiac sciences investigate the functioning of the heart, and use a wide variety of equipment to help the heart function, such as pacemakers. Healthcare science practitioner – An accredited three year full-time You will need the confidence to handle both Association for Respiratory Technology respiratory physiology and BSc (Hons) Healthcare Science in complicated equipment and nervous patients. and Physiology Healthcare science physiological sciences and sleep sciences. Good communication skills are important. Email: admin@artp.org.uk sleep sciences Tel: 0845 226 3062 Healthcare science practitioners working in www.artp.org.uk respiratory physiology and sleep sciences use highly-specialised equipment to test lung function in patients experiencing chest pains or breathing difficulties, as well as those suffering with sleep disorders or who have had abnormal chest x-rays. High intensity therapist To train, applicants first need to secure a You need to show sensitivity and British Association of Behavioural and position as a trainee high intensity therapist. understanding and be able to explain the Cognitive Psychotherapies High intensity therapists work with clients Psychological To apply, they usually need to be a registered treatment you are providing. You’ll need www.babcp.com/Default.aspx therapies with a range of complex problems related to nurse, social worker, clinical psychologist or excellent communication skills. anxiety and depression. They use cognitive occupational therapist. Improving Access to Psychological Therapies behavioural therapy in their work. www.iapt.nhs.uk 26 A career for you in health A career for you in health 27
H Description of work Minimum qualifications Skills/Qualities Contact details Housekeeper There are no minimum entry requirements, You need to work well as part of a team. Contact your nearest NHS healthcare provider. healthcare team but a good general standard of education You’ll need to supervise staff and ensure high Visit www.nhs.uk and search for vacancies on Housekeepers help senior nurses run hospital and some experience of hotel and catering standards are maintained. www.jobs.nhs.uk wards by coordinating a range of ward Wider services may help. services including: cleaning, catering, clerical, transport and linen. Human resources manager Many people enter HR management from You will need good communication, NHS Graduate Management Training Scheme an administrative or clerical role within time-management and organisational skills, www.isthenhsforme.co.uk Management HR managers are responsible for the NHS; applications from these staff be able to work under pressure and be the recruitment, selection, appraisal, Chartered Institute of Personnel and Development are particularly welcome. The NHS assertive. You must, above all, want to development and training of staff. They Tel: 020 8612 6208 Graduate Management Training Scheme work with people. are also responsible for implementing www.cipd.co.uk also has a human resources management employment legislation and for the option, offering opportunities to train for welfare of employees. very senior roles. ICT support technician A degree in a relevant subject (eg ICT) or You need enthusiasm, to be a team player Contact your nearest NHS healthcare provider. equivalent experience. A customer service and be able to work efficiently in a very busy Visit www.nhs.uk and search for vacancies on ICT support technicians work as part of the www.jobs.nhs.uk Health informatics qualification at QCF level 3 or equivalent environment. health informatics team, diagnosing and fixing experience may also be required. To do computer faults and installing PCs. the job, candidates will usually be trained in Microsoft desktop support and operating systems. Apprenticeships in IT-related roles are sometimes available. See page 5 for general information about searching and applying for apprenticeships. IT trainer Likely to be a role for a graduate, and You need excellent interpersonal and Learning and Performance Institute Health informatics someone with formal training and ICT presenting skills, and the ability to impart Tel: 0845 006 8858 IT trainers are responsible for training a range qualifications. complex information and technologies Email: info@learningandperformanceinstitute.com of healthcare professionals and supporting to both new and experienced computer www.learningandperformanceinstitute.com administrative staff in computer skills so users. You need to be an expert in email, they can use a number of information and web and windows applications, to be calm communication systems effectively. and able to reassure nervous trainees. Laundry assistant In-house training. No formal entry You will need to be physically fit as well Contact your nearest NHS healthcare provider. healthcare team requirements. as having an eye for detail. Visit www.nhs.uk and search for vacancies on Laundry assistants ensure wards and theatres www.jobs.nhs.uk Wider are supplied with clean linen, including gowns and sheets. They operate steam cabinets, use steam and vacuum presses or finish items by hand. 28 A career for you in health A career for you in health 29
L Description of work Minimum qualifications Skills/Qualities Contact details Libraries and knowledge manager A degree in library and information You need to be self-motivated, confident The Chartered Institute of Library and Health informatics management (or similar qualification), and forward-thinking, with the ability to Information Professionals Staff in this role lead the development of a and possibly also a management operate at a strategic level in the organisation Tel: 020 7255 0500 trust’s knowledge management services – qualification. Some management and to organise knowledge resources so www.cilip.org.uk including physical libraries and online experience would also be advantage. the maximum number of people can information and journals – so that all staff and access them. others can access the information they need. Maintenance staff Healthcare organisations’ requirements You will need a conscientious attitude Visit www.nhs.uk for details of local trusts and Wider healthcare team vary. Applicants may need some and be able to work consistently to a high search for vacancies on www.jobs.nhs.uk Maintenance staff are responsible for all academic qualifications or specific craft standard. You will need to be practical, aspects of the upkeep of NHS buildings and qualifications as a carpenter, painter able to work unsupervised or as part of a grounds, and include groundsmen/women, and decorator or electrician, for example. team. painters and decorators. Contact employers for their requirements. Apprenticeships in estates and maintenance roles are sometimes available. See page 5 for general information about searching and applying for apprenticeships. Maternity support worker There are no minimum entry qualifications, You will need to have a caring attitude and Royal College of Midwives but candidates will need a good general an interest in mothers and newborn babies. Tel: 0300 303 0444 Midwifery Maternity support workers assist midwives in education. Successful applicants may be www.rcm.org.uk caring for women and their babies through able to extend their role and qualifications the vital stages of pregnancy, childbirth and Search for vacancies on www.jobs.nhs.uk while earning a salary. the first few days after the birth. Medical secretary There are no formal requirements, but most Secretarial and computer skills are essential. Association of Medical Secretaries, Practice Wider healthcare team healthcare organisations require a good You’ll need accuracy, organisational ability Managers and Receptionists (AMSPAR) Medical secretaries deal with consultants’ or all-round education and some may ask and good communication skills. Tel: 020 7387 6005 GPs’ correspondence and provide essential for OCR (or equivalent) qualifications. Email: info@amspar.com secretarial support. Applicants may also be able to work www.amspar.com towards a qualification in medical British Society of Medical Secretaries secretarial studies through the Association Tel: 0844 335 0636 of Medical Secretaries, Practice Managers www.bsmsa.org.uk and Receptionists or the British Society of Medical Secretaries. Midwife A degree in midwifery, followed by You will need to be a good listener, Nursing and Midwifery Council registration with the Nursing and understanding and non-judgmental, as Tel: 020 7637 7181 Midwifery Midwives help mothers-to-be and their Midwifery Council, or a 78-week training midwifery is as much about supporting www.nmc-uk.org families throughout pregnancy, labour and the first days of a newborn’s life. They work programme for registered nurses. the mother-to-be as it is helping at the birth. Royal College of Midwives in both hospitals and the community and are Qualifications for entry to courses vary. You will need to be calm when all around Tel: 0300 303 0444 trained to ensure each mother gets the care you may be distressed and you must be able and help she wants or needs. www.rcm.org.uk to inspire and encourage. 30 A career for you in health A career for you in health 31
N Description of work Minimum qualifications Skills/Qualities Contact details Nurse An approved degree or Master’s/ You will need patience, the presence Nursing and Midwifery Council graduate-entry programme in nursing, of mind to juggle the medical needs of Tel: 020 7637 7181 Includes the four initial fields of nursing: leading to eligibility to apply for registration several patients at once, and the ability www.nmc-uk.org adult/general nursing, mental health nursing, with the Nursing and Midwifery Council. to set people at ease in sometimes learning disability nursing and children’s Royal College of Nursing Candidates will usually need to choose distressing circumstances. Nursing nursing. Tel: 020 7409 3333 the field of nursing they want to work in www.rcn.org.uk Nurses care for physically or mentally ill before they start training. A small number of adults and children and provide support universities offer ‘dual field’ degrees. Entry for their families, in hospitals and the requirements vary between universities. community. The job can vary from helping someone learn basic daily tasks to administering life-saving drugs. Nursing healthcare assistant There are no minimum entry qualifications, You will need to have a caring attitude, Contact your nearest NHS healthcare provider. but a good general education is needed. sensitivity and the ability to relate to patients Visit www.nhs.uk and search for vacancies on Nursing healthcare assistants have a key role Successful candidates may be able to of all ages and backgrounds. www.jobs.nhs.uk in routine nursing care, such as taking and extend their role and qualifications while Nursing recording temperatures, helping patients earning a salary. with washing and spending time talking to and reassuring patients. Apprenticeships in nursing care and related roles are sometimes available. See page 5 for general information about searching and applying for apprenticeships. Occupational therapist A BSc in occupational therapy (for which You need patience, ingenuity and a creative, British Association/College of Occupational Allied Health A-levels or equivalent are required) leading practical approach. Most of all, you will want Therapists professions Occupational therapists help children and to eligibility to apply for registration with to work closely with people to help them to Tel: 020 7357 6480 adults to overcome physical, psychological the Health and Care Professions Council. lead full and satisfying lives as independently www.cot.co.uk or social problems arising from illness or Graduates can qualify via a two-year as possible. disability, by concentrating on what they are Health and Care Professions Council accelerated course. able to achieve and enabling them to live as Tel: 0300 500 6184 independently as possible. www.hcpc-uk.org department practice Operating department practitioner An approved degree or diploma in higher You will be working in a pressurised College of Operating Department Practitioners education in operating department practice, atmosphere on intricate and complex Tel: 0800 0 857 857 Operating department practitioners are an Operating and registration with the Health and Care procedures, so you will need to be calm Email: office@aodp.org important part of the operating theatre Professions Council. Entry requirements vary and able to concentrate for long periods. www.codp.org.uk team, working with surgeons, theatre nurses between universities. and anaesthetists to ensure every operation Health and Care Professions Council is as safe and effective as possible. Tel: 0300 500 6184 www.hcpc-uk.org Orthoptist Three or four year full-time university degree You will want to work with people and have British and Irish Orthoptic Society Allied health professions and registration with the Health and Care the ability to communicate with patients of Tel: 01353 665 541 Orthoptists diagnose and treat visual problems Professions Council. all ages. You will need precision and accuracy www.orthoptics.org.uk involving eye movement and alignment. They in your work. may also screen school children. Health and Care Professions Council Tel: 0300 500 6184 www.hcpc-uk.org 32 A career for you in health A career for you in health 33
O Description of work Minimum qualifications Skills/Qualities Contact details Orthotist Three, four or five year full-time BSc in You will need patience and accuracy to take British Association of Prosthetists and Orthotists prosthetics and orthotics and registration with the precise measurements that affect Tel: 0141 561 7217 Allied health Orthotists provide a range of splints, braces professions the Health and Care Professions Council. a patient’s comfort and mobility. Email: enquiries@bapo.com and special footwear to aid movement, www.bapo.com correct deformity and relieve discomfort. Once registered as a practitioner, you can You will also have the communication skills They work with people of all ages, from choose to specialise either as an orthotist or needed to reassure patients and a talent for Health and Care Professions Council children with cerebral palsy to elderly prosthetist. technical design. Tel: 0300 500 6184 patients needing specialist footwear. www.hcpc-uk.org Paramedic Paramedics must register with the Health You will need to be physically fit and Contact your nearest ambulance service trust. and Care Professions Council. For this, mentally able to deal with a highly Visit www.nhs.uk for details and search for student Paramedics are senior members of accident candidates must take an HCPC-approved pressurised environment. You must be paramedic vacancies on www.jobs.nhs.uk and emergency ambulance crews, providing Ambulance course, either on a full time basis (at able to communicate with both children pre-hospital care and treatment to patients College of Paramedics service university) or apply for a student paramedic and adults, remaining calm even in highly who are either acutely ill or injured. www.collegeofparamedics.co.uk post with an ambulance trust and complete distressing situations. You must also be a the training part-time. Full-time courses confident driver. Health and Care Professions Council will usually require GCSEs and A-levels Tel: 0300 500 6184 (or equivalent qualifications). Paramedics www.hcpc-uk.org must hold a suitable driving licence. Patient Advice and Liaison Service Some senior PALS staff may be required You need to be supportive and reassuring Contact your nearest NHS healthcare provider. (PALS) staff to have a degree or a professional level to patients. You will need excellent verbal Visit www.nhs.uk and search for vacancies on healthcare team qualification. PALS support staff will and written communication skills and an www.jobs.nhs.uk PALS staff are a crucial link between usually have a good general education ability to keep concise and accurate records. Wider patients and NHS services. They provide and administrative skills. More senior staff may need interviewing, patients with accurate information about presentation and people-management skills their conditions and progress of their and the ability to work with senior managers treatment, and receive comments from and clinicians. patients about services provided. Patient transport services controller Some employers ask for a certain number You will need a calm, efficient Contact your nearest ambulance service trust. Ambulance (non-emergency call handler) of GCSEs or the equivalent. Others look approach under pressure and good Visit www.nhs.uk for details and search for vacancies service for a good general education. communication skills. on www.jobs.nhs.uk Patient transport services controllers have a key role in ensuring that patients, many of whom are frail and elderly, get to their health appointments safely and on time. Personal assistant Employers’ requirements may vary, You need to be well-organised, efficient and Association of Medical Secretaries, Practice healthcare team but PAs need good verbal and written motivated. You need to have Managers and Receptionists (AMSPAR) Personal assistants provide comprehensive English, as well as typing skills and a pleasant manner, with excellent Tel: 020 7387 6005 administration and secretarial support to computer literacy. communication skills. You will also Email: info@amspar.com Wider senior staff. need to be discreet. www.amspar.com Apprenticeships in administration are often available. See page 5 for general British Society of Medical Secretaries information about searching and applying Tel: 0844 335 0636 for apprenticeships. www.bsmsa.org.uk 34 A career for you in health A career for you in health 35
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