2020 Vision Exploring finance and policy futures for English local government as a starting point for discussion October 2014 - Grant Thornton UK LLP

Page created by Salvador Lynch
 
CONTINUE READING
2020 Vision
Exploring finance and policy futures for English local government as a starting point for discussion
October 2014
Contents

Foreword                              1
                                           Methodology
                                           Our research approach included the following
Executive summary                     2
                                           key stages:

Context                               6    • A desk-top review of relevant literature
                                             on the future of local government and
                                             development of an initial discussion paper
The challenge of the next ten years   7
                                           • Discussions and semi-structured interviews
Analysis and possible scenarios       25     based on the discussion paper with a broad
                                             range of politicians and chief executives and
  Adaptive innovation?                27     senior managers from local government

  Running to stand still?             28   • International comparisons drawn from
                                             literature and discussions where possible
  A nostril above the waterline?      29     with academics on the ground in those
                                             countries
  Wither on the vine?                 30
                                           • Development of a further paper to develop
  Just local administration?          31     analysis and scenarios
  Imposed disruption?                 32   • Testing of the analysis and scenarios at a
                                             round-table consisting of a broad range of
Conclusion and recommendations        36     local government chief executives

                                           Where we refer to ‘our research’ in this report,
Further reading                       38   this could reflect one or more of these stages.

The project team                      40

Contact us                            42
Foreword

Local authorities are facing unprecedented challenges over the medium term,
including those relating to austerity and central government funding reductions,
demographic pressures and technological change.
    The starting point of our work is that local government has continued to deliver
and withstand these challenges, but there are growing concerns that the current
approach may not ensure the long term sustainability of some local authorities.
    We believe that the report’s recommendations will help and support the debate
on the future of place and the role of local government in England, and how local
authorities need to respond to these on-going and significant challenges with the
potential for enhanced devolution for both England and Scotland following the
outcome of the referendum.

Paul Dossett                                                Catherine Staite
Partner and Head of                                         Director of INLOGOV
Local Government                                            University of Birmingham
Grant Thornton UK LLP

   2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 1
Executive summary

This is a time of significant                                The Scottish referendum ‘No’ vote will                   are resulting in a highly variable
                                                             have a significant impact, with much                     impact, depending on type of council,
political flux for the
                                                             debate, involving all the main political                 location and local politics. The ‘Where
UK. Despite our heavily                                      parties, about extended devolved                         growth happens’ report identified
centralised system,                                          powers across the UK. Our research                       the concept of key growth corridors
English local government                                     found that some form of national                         that demonstrate a local authority’s
has been developing                                          change is now both functionally                          potential to influence growth in
innovative approaches and                                    necessary and constitutionally                           different parts of the country.
                                                             inevitable. The economic and                                  We believe that it is self-evident
new strategic alliances.                                     financial situation remains extremely                    that things are not going to get easier in
Local public services and                                    challenging, with an increasing North/                   the next ten years. Rather the reverse.
leadership are slowly being                                  South divide arising from the pattern                    It is vital for the sector to consider
considered in the round,                                     of funding reductions and economic                       what more it needs to do to manage
through mechanisms such                                      growth. We are only half-way through                     its destiny.
                                                             fiscal consolidation and there are                            All of this is happening against
as the Better Care Fund and                                  uncertain prospects for the future. The                  a background of rapid social and
community budgets. It is                                     Local Government Association (LGA)                       technological change. Demographic
clear that local government                                  anticipates a £14.4bn shortfall in the                   change is having a very strong impact,
is changing fast and has                                     funding required in 2019/20 and asserts                  combining an ageing population
a leadership role to play,                                   that 60% of councils are no longer able                  and rising school rolls. Social capital
                                                             to meet the budget challenge through                     within communities is becoming
both locally and nationally.
                                                             efficiency improvements. While the                       increasingly important and councils
However it cannot do                                         Department of Communities and                            are often seen as peripheral to the
so alone or in a vacuum                                      Local Government (DCLG) does not                         community leadership that is exercised
but needs to engage and                                      accept the scale of this shortfall, all                  by formal and informal voluntary
be supported by key                                          stakeholders recognise the scale of the                  action (although local politicians
                                                             financial challenge.                                     may well be involved as individuals).
stakeholders. Our research
                                                                 Whole place budgets are regarded                     Meanwhile it is uncertain whether
has explored what that                                       as best practice, but are not yet proven                 local government will be able to keep
future might look like.                                      in practice, and economic growth is                      up with technological developments
                                                             just about the only mechanism that                       because of a lack of investment in new
                                                             offers flexibility, but won’t happen                     systems, sector skills and appreciation
                                                             evenly. The greatest benefit of growth                   of strategic impact. Its institutional
                                                             may not be from short-term income                        shape is looking increasingly out of
                                                             from business rates retention, but                       step and the people-based nature of
                                                             from better local skills, housing, jobs                  many services makes efficiency gains
                                                             and infrastructure and their long-term                   a challenge, particularly where there
                                                             impact on the state of the community.                    are skills-gaps.
                                                             Changes in this wide range of factors

2 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
Executive summary

It is clear that the fundamental change
faced by the sector will require its          The scenarios in brief
mind-set to flex constantly to keep
up. We can expect the population in                                    Adaptive innovation
                                                                       Councils creatively redefine their role and are able actively to affect
2020 to be more digitised and more
                                                                       their operating environment, often working in close partnership with
mobile, and the extent to which place                                  other authorities
and community will figure large in
people’s lives is in question. In some
places councils are keeping up with                                    Running to stand still
this change. But the speed of change                                   Councils are led and managed well and can see a positive future,
will test their ability to adapt their                                 provided that they can keep up the current pace and that there are no
culture and invest in the people skills                                major shocks

required to use standard technology
and work in different ways with a ‘tech
savvy’ population. It is clear from our                                Nostril above the waterline
                                                                       Councils are only able to act with a short-term view, their existence
research that this is not consistent,                                  is hand to mouth and even a small external change might seriously
and a different mind-set from local                                    challenge their viability
government and all public services will
be needed in the future.
     It is therefore vital that the local                              Wither on the vine
government sector thinks hard about                                    Councils have moved from action to reaction. Their finances and
how it will cope in the future. To                                     capacity are not sufficient to the task and they are retreating into
                                                                       statutory services run at the minimum
help with this, we have developed a
set of six possible scenarios based on
the broad analysis above. These were
                                                                       Just local administration
tested with senior local government
                                                                       Councils have lost the capacity to deliver services, either because they
figures and also considered in the light                               have ‘handed back the keys’ or because responsibility for significant
of international case studies.                                         services has been taken from them

                                                                       Imposed disruption
                                                                       Councils are subject to some form of externally imposed change,
                                                                       such as local government reorganisation

                                            We believe that it is self-evident that things are not going to get easier
                                            in the next ten years. Rather the reverse. It is vital for the sector to
                                            consider what more it needs to do to manage its destiny.

                                               2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 3
Executive summary

Councils are struggling against a
surging tide, needing to maintain
momentum just to stand still, as
pointed out in ‘Tipping point 2016?
Challenging the current’. However
although the sector faces an enormous
challenge, it is often operating
with one hand tied behind its back.
Consequently, while competent
operation of the traditional model                                                                                Possible
may work for a while, it is unlikely                                                                               future
                                                                                                                 scenarios
to be a good long-term strategy.
Working with their communities and
partners, councils need to become
innovative and adaptive, and work in
very different ways.
    During the development of this
report and the scenarios, there has
been an increasing sense that local
government in England is at a decisive
point. There is the will and potential
in some places to develop highly
                                                                 The governance of England as a                        a completely new settlement between
effective models for economic growth
                                                             whole is in question. National sector                     local and central government as late as
and infrastructure, but perhaps less
                                                             membership bodies, think tanks and                        2007. The history and the context are
ability and willingness to arrive
                                                             commissions have produced rafts of                        different, but seven years on the new
at similar models for adults’ and
                                                             evidence for a need for change, with                      arrangements have clearly bedded-in
children’s social care. However, local
                                                             most recently a flurry of reports on                      and are stable. It raises the question of
government’s constitutional position
                                                             powers and devolution in England.                         where might England be seven years
and the diversity within the sector is
                                                             The health service is predicted to                        after grasping the nettle, compared
too broad to enable it to take decisive
                                                             continue to overspend and faces yet                       with leaving things as they are?
action on its own. So, while five of the
                                                             another round of changes.                                     Based on our research into the
scenarios have been developed bearing
                                                                 The case studies (pages 27–33)                        current position in England, the state
in mind what local government itself
                                                             from Finland and Northern Ireland                         of the sector and particularly these
can do, significant, externally-imposed
                                                             show where this is happening right                        international examples, we believe
change has increasingly been part of
                                                             now and what is possible given the                        that imposed disruption of the current
our conversations, and forms the basis
                                                             right environment, but perhaps even                       system is probably key to the future.
of the sixth.
                                                             more significant are the case studies                     The people we spoke to felt strongly
                                                             from Canada and Denmark. Denmark,                         that now is the time for such a
                                                             for instance, went through wholesale                      discussion and that incremental change
                                                             change and the development of                             is not the answer.

4 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
Executive summary

We have been delighted with the            Many local authorities in the UK have
response from local government             demonstrated that local government
stakeholders during our research,          has the potential to innovate and
pleased that our analysis, the             really add value nationally. Such
international comparisons and the          innovation depends on there being
scenarios have had resonance, and          a good framework in which to do it.
interested that this work seems to have    Some places have created that dynamic
provided a language and permission         for themselves working closely with
for open discussion. There is a clear      other councils and partners across
wish to set out a new settlement for       the sectors, others think it is only a
the future based on an extremely open      question of time before we need to                          Based on our research into the
agenda. This has helped us to form         face up to a major change because, for                      current position in England, the
four clear recommendations, to:            whatever reasons some places and their                      state of the sector and particularly
                                           councils are finding it hard to cope                        these international examples, we
1 Political parties – to consider
                                           and where a sustainable future may                          believe that imposed disruption of
  wholesale change, so that whichever
  forms the next government is ready       be in doubt. Clearly local government                       the current system is probably key
  for a serious discussion with the        needs to keep up the momentum of                            to the future.
  sector directly after the 2015 general   improvement, innovation and close
  election about what the local/           work with partners, but we have found
  national deal should be                  mounting evidence of a general desire
2 Whitehall and the rest of the            for a major change which the sector
  public sector – to participate in        cannot generate on its own, despite
  constructive dialogue about what         the best endeavours of the LGA
  the future could look like, leading      and others.
  to real change                               Those we have spoken to consider
3 Local government and its private         that it is not possible for that major
  and voluntary sector partners –          change to be self-generated across the
  to agree that fundamental change         sector, because of structure, history
  is needed and to begin to plan for       and politics. Yet the international
  a transition to a more sustainable       comparisons show that local
  long-term framework                      government is thriving, or has greater
4 Individual councils – to understand      potential where there has been a
  which scenario they would                fundamental rethink of the whole
  currently place themselves in, the       system. This validates our view that
  context in which they are working        dialogue is needed urgently, to address
  and what they need to do next            the future of the whole system of
                                           English government, and particularly
                                           at the local level, by 2020.

                                              2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 5
Context

This is a time of unprecedented                                  However, the introduction of                             Much depends on the approach
change and challenge for the UK.                             an English Parliament beneath the                        adopted by individual councils and
Government at the local level in                             UK Government could risk simply                          the overall picture that results from
England in particular is at a cross-                         replicating a centralised and siloed                     these discrete positions. The general
roads, and developments within the                           government, probably with an even                        challenges faced by the sector and
sector are happening extremely rapidly.                      more byzantine arrangement for the                       this specific challenge make this a
This paper uses research, discussion                         civil service. The option of devolution                  decisive moment for councils, and this
and scenarios to look forward to 2020                        to a system based around London                          paper explores how individual local
and beyond to consider how the local                         and the core cities would also carry                     authorities are responding. It analyses
government world might develop. It is                        considerable risks if it becomes an                      this in the light of international
clear that local government is changing                      exercise which bolts-on powers                           comparisons and presents some
fast and has a leadership role to play,                      without thinking through the systemic                    possible scenarios for the future.
both locally and nationally. However                         change that is needed. No one yet has                        This is a once in a lifetime
it cannot do so alone or in a vacuum,                        started to discuss how the government                    opportunity for it to set out its
but needs to engage and be supported                         departments would be arranged in such                    stall in a way which reflects its
by key stakeholders. The position in                         a settlement.                                            communities’ concerns about real
Scotland, Wales and Northern Ireland
is not in scope for this particular study.                   It is clear that local government is changing fast and has a leadership
However we touch on the wider UK                             role to play, both locally and nationally. However it cannot do so
situation along with comparisons                             alone or in a vacuum, but needs to engage and be supported by
with the approach taken in a range                           key stakeholders.
of other countries.
    The Scottish ‘No’ vote, the new                              What is needed is therefore a                        life issues that affect them, including
settlement and further devolution                            governance structure for England which                   how they contribute to a new national
which is likely to arise as a result,                        does not just chunk up centralised                       settlement. Local government’s future
has resulted in a decisive moment in                         power and devolve it. We need to                         is likely to be defined as much by the
English local and regional politics.                         resolve the question of responsibilities                 stance that it takes in the next year
Prior to the referendum, statements                          of citizens, communities, cities and                     or two as it is by its current formal
by the Mayor of London and others                            regions, before the reallocation of                      position. Will it be regarded as a
asserted that there needed to be a                           powers. For example outside London,                      credible player in the national picture
significant shift in tax and spend                           up until the creation of the combined                    or something to be ‘managed out’ of
powers away from Westminster and                             local authorities, England has had                       the mainstream?
towards London and the metropolitan                          no means to determine strategic
areas. Simultaneously, there were                            infrastructure at the right level other
discussions on the possibility of an                         than through DCLG.
English Parliament which would make
such devolution less likely.

6 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

Political doldrums?                          The UK – A centralised state                                The report is a useful starting point
                                             In March 2014 the Council of Europe                         because it draws on perspectives from
This is a time of significant political      issued a report on the quality of                           outside the UK system. It was heavily
flux for the UK. Despite our heavily         UK local government set against the                         influenced by input from many UK
centralised system, English local            benchmark of the European Charter of                        local politicians and local government
government has been developing               Local Self-Government. With reference                       member bodies but was largely
innovative developments and new              to England it noted the limitations of                      dismissed by central government. It
strategic alliances. Local public services   its “powers without money” position                         describes the current English position
and leadership are more often being          and recommended that the UK                                 of localism being supported in theory
considered in the round, through             Government take a number of steps                           by central and local government.
mechanisms such as the Better Care           to improve its position, including:                         However it observes that the ways in
Fund. The fallout from the Scottish                                                                      which localism is being implemented
                                             • recognising that local government
referendum ’No’ vote will have a                                                                         by different players reflects a range of
                                               is about more than councils being
significant impact, and it is very                                                                       differing definitions.
                                               “merely one among many local
hard to guess what the 2015 national                                                                         English local government itself
                                               service providers” and that they
government will look like.                                                                               is clearly developing its localist
                                               have important civic leadership
                                               and regulatory roles                                      policy and practice, and the Local
                                             • taking steps to diversify the                             Government Association (LGA)
                                               local revenue base away from a                            has been more vociferous in its
                                               dependence on central government                          campaigning, based on its 2013
                                               funding and centrally-determined                          Rewiring Public Services initiative.
                                               tax rates and towards accountability                      Localist policy is being developed by
                                               to the local tax payer                                    think tanks such as the RSA, New
                                             • recognising the role of politicians,                      Local Government Network (NLGN),
                                               promoting their work and the                              the Local Government Information
                                               importance of democratically                              Unit (LGiU) and Localis. Groupings
                                               elected institutions.                                     such as the ‘core cities’ and ‘key cities’
                                                                                                         are organising themselves to develop
                                                                                                         a clear voice and to co-ordinate sub-
                                                                                                         regional collaboration, often on a
                                                                                                         cross-party basis and without the need
                                                                                                         of legislative change and outside the
                                                                                                         auspices of member organisations.
                                                                                                         Greater Manchester is a particularly
                                                                                                         sharply defined example.

                                                2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 7
The challenge of the next ten years

Some policies, such as the introduction                      The political dimension                                  From a review of web-based activity,
of the Better Care Fund, have required                       Following the 2014 local elections the                   the Labour party instituted a ‘Local
local providers to use existing                              political balance of local government                    Innovation Task Force’ which is
mechanisms, such as health and                               has moved to the left with Labour                        feeding ideas into its manifesto. This
well being boards, to develop local                          councillors now the majority group                       contrasts with both the Conservatives
integration of health and social care                        on the LGA. The sector’s relationship                    and Liberal Democrats who as yet
services. At inception they appeared to                      with the coalition government has                        appear to have worked mainly within
be localist in intent and significantly                      already been tense at times and this                     their own circles and think tanks. At
more money has been offered up in                            could increase as the LGA takes the                      the time of writing it was not yet clear
local pools, a total of around £5.6bn                        lead from a Labour Chair.                                what the plans might be of UKIP or
nationally as against a target of £3.8bn,                        Nationally, the framework of                         the Green Party.
arguably demonstrating the strength                          varying local election patterns and                          It is therefore unclear what the post
of a devolved approach. However                              forms of local administration remains                    2015 attitude of central government
the initiative has been contentious                          complex. Council elections are held                      might be towards local government,
because it is largely based on existing                      on the basis of ‘all-out’, in halves                     and at present it is extremely unclear
health budgets, and it appears that                          and by thirds depending on type of                       what that government itself might
the Department of Health is going
to increase the level of financial                           As they start to prepare [for the general election], the political
scrutiny of the fund. Consequently                           parties differ widely in their consideration of issues relating to
there is nervousness that the local                          local government.
room for manoeuvre that was
promised at early stages will evaporate                      council and local preference. Local                      look like. However, whatever happens,
as a result of central caution over                          administrations are variously mainly                     further political change is highly
departmental budgets.                                        leader and cabinet and mayor and                         likely. The Scottish referendum result
                                                             council, with some return to                             has significant implications for the
                                                             committee systems.                                       future of English local politics as the
                                                                 In 2015 we will see the first                        recent flurry of reports from Centre
                                                             national election following a fixed-                     for Cities, IPPR and others show.
                                                             term parliament. It is already clear                     Right now, England’s communities
                                                             that the five year fixed-term has                        have the least local autonomy of any
                                                             changed the political culture and sense                  current UK country. Also, UKIP’s
                                                             of anticipation. However, as they                        rise continued in the 2014 election and
                                                             start to prepare, the political parties                  post 2014 UKIP will have to be taken
                                                             differ widely in their consideration of                  seriously as a party, sometimes holding
                                                             issues relating to local government.                     the balance of power.

8 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

At both national and local level party      Experience elsewhere                                             We know that the funding
politics sees itself being out-run by the   Our review of the international                             reductions faced in the UK have
development of often web-based single       context showed that several countries                       been more significant than in some
issue policy activism on the one hand       have recently reallocated tasks                             other European countries, such as
and non-party and non-governmental          and competencies between levels                             Germany or Denmark. It is clear
organisations working practically on        of governments either towards or                            that financial circumstances have
the ground on civic projects. Meanwhile     away from devolution of powers,                             driven much of this change. It is also
serious discussion of local government      and many local authorities have                             clear that ‘new public management’
structure has largely been absent for       experimented with new forms of                              thinking, which was a 1990s trend in
much of the last five years. However the    delivery. For example some have split-                      the UK but continues internationally
change to fewer councils in Wales and       out their operating units, becoming                         relating to commissioning and
Northern Ireland and the confidence         ‘conglomerates’ of sometimes dozens                         contractual provision of services, has
of the unitary counties makes the           of semi-autonomous ‘results centres’,                       been a dominant force in this change.
two tier network in the remaining           utilities or corporations. Others                           However, some change conforms more
shire counties look increasingly out        have collaborated more intensely                            to what academics call ‘new public
of step. Yet the UK already has the         with networks of private companies                          governance’. This can be summarised
largest local authorities in Europe and     and non-profit organisations,                               as encompassing new forms of
there are questions as to whether this      have contracted services out and/                           empowerment in addition to voting,
increased scale will actually serve local   or introduced more business-like                            increased collaboration across sectors
communities effectively.                    concepts and instruments. There has                         and tiers, and engagement of the
    So while there may be winds             been technological change too, with                         private sector in problem solving rather
of change blowing, they are not             the development of e-government and                         than provision of defined services,
combining towards a clear direction         information management techniques                           and is therefore an approach based
but perhaps cancelling each other out.      which have helped to streamline service                     on multiple accountabilities. The new
Is local government becalmed? At the        processes and workflows. Much of                            public governance approach presents a
national level it is struggling to gain     this change reflects the ‘adaptive                          familiar picture because it reflects the
traction, when compared to the              innovation’ that is being deployed                          approach of many councils in England.
NHS or foreign policy, while at the         in some UK councils. One of our                             It is significantly more complex than a
local level some are forging a way          correspondents observed that the local                      devolution of responsibilities, because
regardless. Are others in denial or have    government sector has become ‘less                          it aims to build and exploit strong
they been panicked into paralysis?          uniform and remarkably fragmented’                          networks across a community.
Is any movement dangerous given the         both nationally and internationally.
difficult financial environment?
                                            Our review of the international context showed that several countries
                                            have recently reallocated tasks and competencies between levels of
                                            governments either towards or away from devolution of powers, and
                                            many local authorities have experimented with new forms of delivery.

                                               2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 9
The challenge of the next ten years

The recent development of local                                  This has not been achieved by                         The English question
government in Scotland and Wales                             tinkering with local government                           Against the international and UK
provides an interesting contrast to                          structures, although the recent report                    picture, the ‘English question’
England. Both have purely unitary                            ‘Effective Democracy: Reconnecting                        becomes ever more stark. Based on
local government, with community                             with Communities’ from the                                our research, stakeholders from local
councils at the more local level.                            Commission on the Strengthening                           government considered that there is a
    In Scotland, a number of local                           of Local Democracy in Scotland has                        major opportunity to re-organise local
government policies have moved                               called for a wide-ranging review to                       government structures to achieve real
in very different directions from                            see how much more devolution to                           devolution and efficiency, where the
the English experience. Whereas                              neighbourhood and community                               benefits clearly outweigh the costs, and
the coalition government removed                             level will be possible in the future,                     many of them see an urgent need for
the ‘duty to involve’, the Scottish                          as well as more devolution of powers                      debate on this. They also had differing
Government is currently finalising                           from the Scottish Government to                           opinions on the possible extent of real
the passage of the Community                                 local authorities.                                        devolution and considered it a distinct
Empowerment (Scotland) Bill,                                     In Wales, the Welsh Government’s                      possibility that we will see a hollowed-
which will give extra powers to                              response to a recent report of the                        out sector with little prospect of real
local government. While Local                                Commission on Public Service                              devolution because central government
Strategic Partnerships and Local                             Governance and Delivery commits it                        does not really understand the concept
Area Agreements have been made                               to a programme of mergers of existing                     (although following the Scottish
discretionary in England, the                                unitary authorities to:                                   referendum all three main parties have
Community Planning system and                                • improve transparency and                                asserted that they take the concept
Neighbourhood Partnerships have                                developing stronger links between                       seriously). They thought that it is
been maintained. Issues of multiple                            local authorities and their                             extremely important that central
accountabilities have been partly                              communities                                             government departments are joined
addressed by the Single Outcome                              • rationalise and develop stronger,                       up to support partnerships and/or
Agreement, which potentially                                   more focused partnerships with                          integration at the local level.
encourages much more joining up of                             other public services                                   They were also fearful that localism
central government departments and                           • realign existing partnerships and                       might be abandoned after the 2015
more co-ordination and integration of                          collaborations with the boundaries                      general election.
local public services than in England                          of the new local authorities and
since 2010.                                                    other delivery partners.

10 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

However, some wondered whether the               While structural change was                             Our research leads us to believe
sector is too worried about the need         not at the top of the list, there was                       that we will see greater use of
for a different settlement with central      speculation that the three tier structure                   combined structures, including
government (and therefore should just        in counties is longer sustainable. There                    combined authorities ... This
get on with its own development).            was an expectation that eventually this                     would not be about redrawing
They also thought that the differences       will be simplified to unitary councils                      the formal boundaries, but
between local authorities may be             and parish councils, with the former                        incentivising co-operation and
more significant than the apparent           based on sensible scale units for                           risk sharing across them.
similarities. Finally, because ‘churn’       planning services such as social care.
in the system could well be highly           Whatever the eventual structure, there                      unexplored potential. For example they
dysfunctional, some thought that             was a need to develop a framework                           thought it more sensible to share front
radical change to a system of local          that is conducive to a good balance                         line services across different parts of
government may be unwise, unless             between politicians and officials, and                      the public sector in one place, while
benefits significantly outweigh costs.       which builds local accountability.                          back office services may be more open
    There was strong support for the             Our research leads us to believe                        to sharing within local government.
role of local government in community        that we will see greater use of                             They also thought that there was
empowerment arising from its                 combined structures, including                              scope for devolution of some national
mandate. Stakeholders thought that           combined authorities. Stakeholders                          responsibilities to local partnerships,
there was a need to look at the kind of      thought this should happen at a bigger                      linked to structural re-organisation.
community leadership that is needed.         scale and with a wider number of                            There were differences in perspective
For example maintaining a role in            partners. This would not be about                           too, with concern from some that a
community cohesion is key and should         redrawing the formal boundaries, but                        focus on the approach adopted by city
be included, although at the same time       incentivising co-operation and risk                         regions will not work for all.
this was an area most under threat           sharing across them. They saw limits to
because it is not statutory, and building    joint working given local particularities
politicians’ confidence in their political   and place-sensitive identities but
mandate is very important.                   thought that there remains some

                                               2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 11
The challenge of the next ten years

The financial and                                                It is self-evident that things are not                     The model showed that the
                                                             going to get easier in the next ten years.                variation between councils is wide.
economic challenge –                                         Rather the reverse. It is vital for the                   The council in the worst position,
icebergs ahead?                                              sector to consider what more it needs                     a metropolitan district council in
The economic and financial situation                         to do to manage its destiny.                              Yorkshire and Humberside, is 55%
remains extremely challenging, with                                                                                    funded (as a matter of policy the LGA
an increasing North/South divide                             Local government finance                                  does not identify individual councils in
arising from a pattern of funding                            is skewed                                                 comparative reports). The best funded
reductions and economic growth.                              The UK is around half-way through                         are all district councils, largely in the
We are only half-way through fiscal                          an extremely testing nine year fiscal                     East Midlands, East of England, South
consolidation and there are uncertain                        consolidation. It is hoped that the                       East and South West, where there are
prospects for the future. The LGA                            national deficit will be permanently                      not anticipated to be any pressures at
anticipates a £14.4bn shortfall in the                       offset by 2017/18, or at least by 2020.                   all. Looking at the averages for each
funding required in 2019/20, and 60%                         However, the Institute for Fiscal                         category, deprived areas appear to face
of councils are no longer able to meet                       Studies (IFS) has raised continued                        the highest level of funding pressure
the budget challenge through efficiency                      concern about uncertain prospects for                     and less deprived councils have funding
improvements. While DCLG does                                the future, particularly arising from                     more closely matched to its anticipated
not accept the scale of this shortfall,                      housing pressures (echoed by the IMF)                     spending pressures.
all stakeholders recognise the scale of                      and the ageing population profile.
the financial challenge. Whole place                             The public expenditure                                It is self-evident that things are
budgets are regarded as best practice                        environment adds to this uncertainty,                     not going to get easier in the next
but are not yet proven in practice and                       with a distinction being made between                     ten years. Rather the reverse.
economic growth is just about the                            ‘protected’ Departmental Expenditure                      It is vital for the sector to consider
only mechanism that offers flexibility,                      Limits (health, education) and                            what more it needs to do to
but won’t happen evenly. The greatest                        ‘unprotected’ (everything else). The                      manage its destiny.
benefit may not be from short-term                           IFS foresees continued tightening of
income from business rates retention                         unprotected DEL expenditure with
but will arise from better local skills,                     budget reductions for departments
housing, jobs and infrastructure, and                        beyond 2015/16 not yet allocated and
their long-term impact on the state                          considerable uncertainty over delivery.
of the community. All of these are                               The LGA’s 2014 Funding Outlook
resulting in a highly variable impact,                       analysis reviewed the pressures local
depending on type of council, location                       government faces, such as the needs of
and local politics.                                          the ageing population.

12 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

Percentage anticipated funding against pressures for individual councils in 2019/20

                                                     Council with lowest level                           Mean                         Council with highest level
                                                      of anticipated funding                                                           of anticipated funding

 Type of council

 London borough                                                  57%                                      74%                                      89%
 Metropolitan district                                           55%                                      71%                                      81%
 English unitary                                                 66%                                      79%                                      90%
 Shire county                                                    73%                                      82%                                      99%
 Shire district                                                  65%                                      94%                                     100%

 Region

 East Midlands                                                   66%                                      79%                                     100%
 East of England                                                 65%                                      83%                                     100%
 London                                                          57%                                      74%                                      89%
 North East                                                      65%                                      74%                                      80%
 North West                                                      62%                                      75%                                     100%
 South East                                                      71%                                      84%                                     100%
 South West                                                      65%                                      83%                                     100%
 West Midlands                                                   68%                                      76%                                     100%
 Yorkshire & Humberside                                          55%                                      73%                                     100%

 Deprivation

 Most deprived (Ranks 1–50)                                      55%                                      70%                                      99%
 Ranks 51–100                                                    64%                                      75%                                     100%
 Ranks 101–150                                                   65%                                      78%                                     100%
 Ranks 151–200                                                   76%                                      81%                                     100%
 Ranks 201–250                                                   77%                                      85%                                     100%
 Ranks 251–300                                                   80%                                      84%                                     100%
 Least deprived (Ranks 301–353)                                  65%                                      91%                                     100%

Source: Local Government Association, ‘Future funding outlook for councils 2014’, p19–20

                                                       2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 13
The challenge of the next ten years

However there is no inevitability that                           Other than identifying budget                         Possible tools for survival
a poorly-resourced council will always                       reductions and service efficiencies,                      More recently demand management
be more at risk than a comparatively                         there are a number of mechanisms                          has become a critical tool. It helps to
wealthy one. Some of the worst off                           that councils are using to meet their                     reduce costs by addressing two types
are highly focused on their financial                        communities’ needs. Over the last 20                      of demand: failure demand, caused
position, while others that are better                       years there has been an increasing focus                  by poor quality or inappropriate
off may yet find their own projections                       on effective commissioning of services                    services, and demand for services
have not been robust enough.                                 from the private and voluntary sector,                    which are intended to fulfil outcomes
The LGA found that councils were                             specifying required outcomes for                          that might be realised in other ways.
looking to ‘balance the books’ through                       communities rather than detailed input                    Both approaches are rooted in the idea
a range of methods, which in order of                        and process requirements describing                       of early preventative intervention.
popularity are:                                              existing services. A number of forms                      Demand management theory often
• maximising income through                                  of guidance exist and in 2013 the                         relies on behaviour change of service
  investment, fees and charges: 40%                          Government set up the Commissioning                       users and service providers. Yet it could
• using reserves to support revenue                          Academy to help develop good practice.                    do more to consider the change needed
  budget: 38%                                                Commissioning may well be a way to                        in attitudes in society around them
• increasing the local tax base and                          take a long-term view about community                     and the development of a rights and
  New Homes Bonus receipt: 12%                               outcomes and service provision, and/                      responsibilities approach. This would
• reviewing how assets can be used                           or saving money from the public purse.                    see a deal between citizens and the local
  more effectively: 12%                                      However it does not guarantee either                      state which takes some pressure off
• changes to council tax support: 6%.                        long- or short-term savings against a                     demand through a combination of self-
                                                             specific budget heading, nor does it                      help and exploitation of community
We explored this issue in our research                       necessarily provide local flexibility or                  capacity and organisation. Also, there
because it is difficult to see from                          encourage innovative fleetness of foot                    is a risk that demand management
this list whether councils are being                         when situations change.                                   could become demand shunting, unless
bold and radical in their thinking.                                                                                    all the players in a locality work closely
For example where reserves are                                                                                         together, including those under direct
                                                             Over the last 20 years there                              central government control, such as
plentiful, or there is a business case for
                                                             has been an increasing focus                              education, probation and the DWP.
borrowing, are councils investing in
                                                             on effective commissioning of                                  Total place/community budgets
revenue-generating assets, or setting
                                                             services from the private and                             for particular service lines that cross
up companies to maximise income
from other public sector bodies or
                                                             voluntary sector, specifying                              sector boundaries have been the subject
elsewhere?                                                   required outcomes for                                     for much discussion and a number
                                                             communities rather than detailed                          of successful pilots and case studies.
                                                             input and process requirements                            However this has not yet translated
                                                             describing existing services.                             into being a default approach and

14 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

is currently best regarded as ‘best          Total place/community budgets for particular service lines that cross
practice’ rather than the norm. Some         sector boundaries have been the subject for much discussion and a
areas, particularly based around the         number of successful pilots and case studies. However this has not yet
core cities, have developed combined         translated into being a default approach and is currently best regarded
authorities for specific functions           as ‘best practice’ rather than the norm.
(Greater Manchester) or are working
on whole place accounts across the           ‘Pulling together the Better Care Fund’                     which causes high growth but no
public sector (Cambridgeshire). Also,        provides further analysis.                                  long-term dynamism. The economic
the Chartered Institute of Public                The Government has reduced                              linkages between places, particularly in
Finance and Accounting (CIPFA)               grants overall, effectively capped                          growth corridors, are key to securing
has started work on a whole place            council tax, and has set its face against                   combined strength and dynamism. The
public accounting methodology, and           income streams that return a surplus.                       report concluded that there was scope
some thinking has already started            Accordingly councils’ only flexibility,                     for more local authority intervention
into the potential of some form of           where possible, is to seek economic                         to help marshall local strengths and
local treasury and/or Public Accounts        growth because of the financial returns                     dynamism in order to bolster the
Committee to provide scrutiny linked         that they can accrue from business                          growth that had already occurred
to the national mandate of parliament.       rates retention and new homes bonus.                        without its help.
    There is of course a question of scale   Many of the areas that are seeing the                           DCLG considers some of
because significant effort may be needed     largest cuts have the smallest potential                    the sector’s analysis to be overly
to effect such change. For example           at present for economic growth.                             pessimistic. However, DCLG’s
impact should be able to be achieved by      However there may yet be room for                           spending power calculations are on
the changes relating to the Better Care      manoeuvre. Grant Thornton’s 2014                            a per-dwelling rather than per-capita
Fund (BCF), and yet there is significant     report, ‘Where growth happens’,                             basis, making it hard to reconcile
risk and conjecture as to what exactly       explored the relationship between the                       differences between various types of
will result given the wide dispersal of      track record of growth and growth                           local population.
the money. The funds remain in NHS           dynamism, and identified a number of
budgets although the strategies are the      key ‘growth corridors’. It found that
responsibility of Health and Wellbeing       there were three factors that combined
Boards, and £3.8bn over two years is a       to secure growth of different types,
tiny amount against the annual £150bn        based on economic, demographic and
budget of local authorities. Arguably        environmental factors. The ideal would
more needs to be done to ensure that         be to secure dynamic growth for a
the health and social care environment       community. The difference perhaps
better reflects need nationally by           between being at the forefront of a
engaging communities locally in              range of waves of economic growth or
meaningful change of the whole system.       tied to just one industry or resource

                                               2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 15
The challenge of the next ten years

Economic issues to consider                                  technology and data analysis to                           radically new solutions. Accordingly,
Local government does not habitually                         develop services in new ways.                             without some form of local or national
use economic thinking to inform its                              Information intensive techniques                      will to action, the opportunity of
planning for the future. However there                       that had previously been ruled out                        Moore’s Law and other technological
are a number of key concepts which we                        on grounds of cost are becoming ever                      development will be lost except for
believe are useful and have informed                         more affordable. Tailoring services to                    isolated or incremental take-up.
our analysis and scenario development.                       a resident’s particular requirements                          The growth of social media
In particular we have focused on                             and engaging them in managing needs                       plays into this. For example local
technology, chargeability, productivity                      through some form of device, formerly                     authorities have been given a statutory
growth, types of elasticity of demand                        ruled out on grounds of cost, will                        responsibility to regulate taxis and
and price discrimination.                                    become less expensive to achieve.                         licensed premises to provide the public

Technology and Moore’s Law                                   IT will be substituted for labour inputs. We therefore might expect
New technology has had an increasing                         local government to make constantly increasing use of information
impact in almost every area of                               technology and data analysis to develop services in new ways.
economic activity as its speed, capacity
and ubiquity grows. Moore’s Law                              This will make services more attractive                   assurance and ensure safety, because
attempted to provide an explanation                          to users which is an important benefit                    users would not have the information
of this phenomenon and stays relevant                        of such technological development.                        to make such judgements themselves.
despite its origin in the 1960s. In its                      The falling cost of information will                      People suffer from not knowing
generally recognised form, it states                         make one-size-fits-all a less important                   whether or not a taxi or restaurant is
that the number of transistors on a                          approach to service provision. Such a                     safe and of good quality. So licensing
given chip can be doubled every two                          solution will be optimal, provided such                   by local government is used to
years – reducing cost dramatically                           use of information technology enables                     solve this market failure. However,
and improving the effectiveness of                           the development of tailored services                      technology has now developed to
computing, and allowing ever more                            at less cost. More cynically, one way                     the stage where customers can book
sophisticated uses of ‘big data’ and                         of rationing limited resources is                         taxis through phone apps such as
improved human interfaces. Moore’s                           precisely through the unattractiveness                    Uber, or check out restaurants using
Law has been seen to operate for the                         of one-size-fits-all services, so                         TripAdvisor – even Twitter can provide
last 50 years, so it seems likely that                       resource constraints may work to                          useful information on an issue.
it will continue to be important and                         limit this development.                                       Powerful information from
have strong implications for local                               It is also possible to see that very                  customer feedback through such apps
government. If the cost of an input is                       clever algorithms could be used in place                  could provide a superior and a more
falling, economics indicates that it will                    of human judgement, say in planning or                    timely solution to information failure
be used more relative to other inputs.                       licensing services, or an Amazon-like                     than licensing affords. It could also
     So, the effect will be to make                          solution to deliver entire library loan                   be the foundation of a far superior,
achieving a given outcome cheaper,                           services using e-readers. The greatest                    risk-based system. Triggers from the
and IT will be substituted for labour                        limitation here might well be the                         public’s information could prompt in-
inputs. We therefore might expect                            imagination of public sector strategists,                 depth investigations, but the standard
local government to make constantly                          the skills of the workforce and the                       form of regular inspection could be
increasing use of information                                freedom to experiment and invest in                       rendered redundant. Accordingly there

16 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
The challenge of the next ten years

would be nothing other than legislation      goods in ways that solve the charging                       or systems change. Local government
lag to prevent local government’s            problem. Local streets are generally                        services which are labour intensive
full or partial withdrawal from the          seen as local public goods – charging                       could fail to deliver even average levels
licensing regime. The politics of this is    a toll for using local streets would                        of productivity growth.
currently playing out in cities around       until recently have been too costly                             Social care workers, for example,
the world such as Paris, Berlin and          to operate. But GPS technology and                          to the extent that their service is
Los Angeles.                                 number plate recognition means that                         labour intensive, relying on face-to-
                                             charging the users of local streets                         face interaction or personal care of
‘Public goods’ and market failures           pro rata for their use is (or will soon                     clients may be unable to deliver the
In everyday language, a ‘public good’        be) no longer barred by cost. Local                         level of productivity gains available in
is generally thought of as being             examples already exist, including                           more technical areas. To an extent this
something from which everyone                the London Congestion Zone.                                 problem may be mitigated by some
benefits and derived from what is            Technological developments mean that                        move towards the greater use of IT
culturally accepted as such, for example     finance of roads and streets through                        in social care, but to some extent the
free education to age 18. However in         user charges is technically possible.                       relative cost of such services may be
economics, ‘public goods’ are goods          It is still politically difficult, but with                 expected to rise over time, intensifying
or services for which it is difficult to     the removal of technical barriers to                        the problems that increased demand
exclude non-payers, or which cost no         implementation, it may be important                         through demographic change is likely
more to provide for many than for few.       in future years and indeed desirable if a                   to impose. The only option in such
National defence is the classic example:     switch to public transport is prioritised                   services of reducing cost is to find
there is no possibility for charging         for environmental reasons; why exactly                      some way of securing the outcome
the citizen for the advantage that they      should cyclists and train passengers                        without local government itself being
receive from it other than through           finance motorways and city centre                           responsible for carrying out the
some form of national taxation.              traffic systems?                                            activity, for example through some
So market forces cannot operate                                                                          form of voluntary provision.
to generate finance for such goods           Uneven productivity growth depending
because non-payers still get the service.    on the type of human input                                  Income elasticity of demand
Returning to the example of education,       In 1967, the economist Baumol                               Over time average incomes are slowly
it would be possible to charge for it,       pointed out that productivity growth                        rising as a result of economic growth.
and therefore it is not a ‘public good’      would be likely to be slower in                             Though there can be interruptions,
in the pure economic sense.                  labour-intensive industries as gains                        this long-term trend can be expected
    Many public goods are local public       in productivity tend to come from                           to continue. Income elasticity of
goods which provide benefits over a          technological developments. Thus                            demand can be used to make future
limited geographical area. Thus local        there are limitations to improvements                       projections of demand based on this
parks, street lighting and the city street   in productivity in local government,                        trend. Economists distinguish between
scene are all examples of desirable local    particularly where human input                              ‘income elastic goods and services’,
services which it would be difficult         is required in many services from                           where demand grows more than
to charge for, and which are usually         personal adult social care to bin                           proportionately to income, for example
financed by local government funding.        collection. Accordingly there will                          housing in the South East, and ‘income
However, changing technology and             not be an even pattern of change in                         inelastic goods and services’ where
costs may change some local public           productivity, whether from IT, cultural                     demand rises less than proportionately

                                               2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion 17
The challenge of the next ten years

to income, for example food. This is                              So, if an authority tries to bolster its             needy people. On the basis that the
not new; Engels pointed out in the                           finance by raising charges and demand                     service may well be commissioned
1850s that as household income rose,                         is highly elastic, it could actually reduce               from the private sector, including
a lower proportion of it would be                            its income. This could be relevant                        this opportunity in procurement
spent on food. In the 1890s Adolph                           to highly subsidised services where                       specifications could fundamentally
Wagner argued that the public sector                         demand management may be needed.                          change the costs that local authorities
would become increasingly important                          If price has major impact on take-up                      have to pay.
as income rose.                                              then increased charges could reduce the                       Using this example, price
    Luxuries are income elastic and so                       net subsidised expenditure considerably.                  discrimination may be a somewhat
with growing average incomes these                                                                                     counter-intuitive way for public
relatively high-end goods and services                       Price discrimination                                      managers to increase finances as they
will become relatively more important.                       Price discrimination is the practice                      may see giving discounts as a way to
One reason for the growing demand                            commonly used in the private sector                       worsen the financial position rather
for personalised services is the long-                       of charging different prices to different                 than improve it. But this is not always
term rise in income. Unfortunately,                          customers, for example in some                            the case.
estimates of income elasticity for                           systems early bookers for plane seats
various goods are scarce, but going                          pay less but cover the cost of the flight,                Summary: relevance of economic forces
forward it may be useful to consider                         late bookers pay more and more the                        to local government
which local government services are                          later they book, thus hiking the profit,                  Councils ignore the pressures and
truly demand-led, and of those which                         but the last seat is sold on the day at                   opportunities outlined above at
will have demand increasing more than                        cost because it’s better than nothing.                    their peril. They are operating in an
proportionately with national income                         Price discrimination is used to increase                  economic environment and the issues
and which services will have demand                          revenue in comparison to just having                      set out above add to the complexity of
increasing less than proportionately.                        one single price.                                         the challenges being faced. However,
                                                                 Local government already uses                         careful consideration of these factors
Price elasticity of demand                                   price discrimination techniques                           could pay dividends when setting out
Price elasticity of demand determines                        including concessions to types of                         long-term plans or shorter-term tactical
whether more or less revenue is raised                       user, for example differential charges                    measures, and prevent unforeseen
by putting up prices. What is the price                      for pensioners and young people,                          consequences. We consider that the
people are willing to pay? This can be                       or residents’ parking concessions.                        level of consciousness that councils
variable even within one service. If a                       However there is probably scope                           have of these factors will play directly
leisure centre’s charges are half those                      for local government to explore this                      into their long-term viability. Or if
of a local gym, then (provided quality                       further. For example, in personal social                  there is some greater change on the
is equal) demand and income could be                         services, people currently excluded                       horizon, into the legacy that they leave
expected to rise in line with charges up                     from free provision by need criteria                      their community and successors.
to the gym price. So a price hike of up                      might well be willing to pay the market
to 100% might result in considerably                         rate for a safe, easily accessible service.
more income, but a price hike of 150%                        This would help improve the cost base
might see all the income evaporate.                          of the service offered to poorer more

18 2020 Vision: Exploring finance and policy futures for English local government as a starting point for discussion
You can also read