2020 ANNUAL RESILIENCE - RONALD MCDONALD HOUSE CHARITIES
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ANNUAL REPORT 2020 RESILIENCE
Title of Artwork About the artist ACKNOWLEDGMENT
PROTECTED LIZ NARKLE OF COUNTRY
“The meeting place is held to Elizabeth (Liz) Narkle is an artist and Ronald McDonald House
represent the Sun, which gives life active community leader in Western Charities WA is honoured to serve
through its warmth and light and Australia. Liz works in collaboration community on the ancestral lands
it’s the symbol of a meeting place. with education departments, belonging to the Whadjuk people
The symbols of people in red around Government departments, shire of the Noongar nation.
the meeting place are the family councils, community services, and
We pay respect to Elders
and ancestors; the bloodline of the health services to assist connecting
past, present and emerging.
baby who is central to the story. organisations to the right people
We recognise the unique and
The baby is being lifted up by the for cultural engagement. Liz is the
incomparable contribution the
arms of those that love the child, Manager and Coordinator of the
Whadjuk people have made, and
knowing that their spirit should carry children’s dance group Koolangkas
continue to make, to our culture,
that child throughout life. All the Kreate of which her two sons and
our workplace, and community.
different colours in the background two nephews/foster sons perform
represent the colours of life, the red in. The group have performed at
dots are the DNA and blood of the Ronald McDonald House Charities
family line and heritage of the baby. WA engaging children and
The many different coloured lines are families from communities across
the journeys that the child should the state. Liz is also a voluntary
go on throughout life, always under committee member of NAIDOC
the protection of the ancestors and Perth contributing to a number of
family connected to them.” events and experiences during
NAIDOC Week.
CONTENTS.
MESSAGE FROM THE CHAIR AND THE CEO 2 REGIONAL BREAKDOWN & DIAGNOSIS 29
RMHC WA BOARD MEMBERS 4 FUNDRAISING - WESTERN AUSTRALIANS
SUPPORTING WESTERN AUSTRALIANS 30
PURPOSE, VISION AND VALUES 7
PATRON’S MESSAGE 31
A YEAR OF RESILIENCE - COVID-19 8
COMMUNITY SPIRIT OF THE SOUTH WEST 34
GLENN BAKER - OUR WESTERN
AUSTRALIAN STORY 10 A HOME AWAY FROM HOME 35
ABOUT RONALD MCDONALD HOUSE WA 10 GOING THE DISTANCE 36
WA’S RESILIENT PARENTS 12 KEEPING WA FAMILIES TOGETHER
DURING DIFFICULT TIMES 38
HOUSE PROGRAM 14
PARTNER TESTIMONIALS 40
FAMILY ROOM PROGRAM 15
PARTNERS IN SHARED PURPOSE 42
FAMILY SANCTUARIES 16
OUR PARTNERS 44
BASS FAMILY FOUNDATION LEARNING CENTRE 18
A MESSAGE FROM THE TREASURER 46
RONALD MCDONALD LEARNING PROGRAM 19
STATEMENT OF PROFIT OR LOSS 47
CHARLIE BELL SCHOLARSHIP - WA’S
SICK KIDS WITH BRIGHT FUTURES 21 STATEMENT OF FINANCIAL POSITION 48
VOLUNTEER PROGRAM 22 STATEMENT OF CHANGES IN EQUITY 49
INSPIRING AND INNOVATIVE 24 STATEMENT OF CASH FLOWS 50
A CULTURALLY AWARE ORGANISATION 26 RMHC WA COMMITTEES 52
A SNAPSHOT OF RMHC WA 28
LEADERS 2
MESSAGE FROM
THE CHAIR AND
THE CEO.
At the heart of our
purpose, Ronald
McDonald House Charities
WA (RMHC WA) strives to
keep sick children and
their families together,
supported and thriving;
far from home at the most
difficult time of their lives. ANDREW S ULLIVA N P ET ER KIN G AS M
C HA I R CHI EF EX ECUTI V E OFFI C ER
At the outset of 2020, our of our environments. For seriously fundraising programs, we forged
organisation was poised to ill children and their families new ground and connection
embark on new horizons for our dependent on continued medical across the regions with the launch
service to the Western Australian treatment, RMHC WA provided one of our inaugural WA Giving Day.
community. The RMHC WA Strategy of the safest places for them to be. For the first time in our state,
2020-25 set a clear course for RMHC WA presented a 12-hour
With health and safety at the
the year ahead; advance our online fundraising event experience
forefront of our COVID-19
systems, structure and partnerships hosted by our enthusiastic
response, capacity to support
to enable substantial growth patron, Adam Gilchrist live from
families at the Nedlands House
across facilities and programs. the Nedlands House. With the
was reduced to 25% during the
Our goal is to ensure no family support of inspirational businesses
lockdown and restrictions period, passionate about the well-being of
who needs us is turned away
creating numerous challenges regional families, every donation
due to limited capacity. By 2025
for the families that needed us. from the community was doubled.
we aim to deliver supported
True to form, our team turned
accommodation and services for Recognising the heightened
challenge into inspiration and
an additional 50 families per night. significance of digital in every
innovation. In collaboration with
aspect of post pandemic life,
RONALD MCDONALD HOUSE CHARITIES WA
The inevitable reach and impact local accommodation providers,
RMHC WA elevated its strategic
of the COVID-19 virus in Western RMHC WA established satellite
focus on the advancement of digital
Australia underscored a year we accommodation options fully
engagement. In the latter part
reflect upon with great pride. As a supported by RMHC WA every day
of 2020, together with our sister
not-for-profit operating to support of their stay. In total, an additional
chapters across Australia, RMHC
children and families in our health 60 families were supported
Dawn - Our Digital Transformation
sector, RMHC WA encountered statewide during April and May
Journey commenced in earnest with
numerous challenges that would ensuring ongoing access to medical
design and development of a fit-for-
define our strength in agility, treatment of their child.
purpose relationship management
innovation and resilience.
Additionally, strategic and financial ecosystem.
First and foremost, our Board, initiatives planned for 2020 were
management, staff and volunteers rigorously re-examined in pursuit of
demonstrated extraordinary resolve optimum sustainability. While tough
and effort in collective, vigilant decisions were made to cancel or
protection of the health and safety postpone much loved community
SHIP 3
Recognising the
heightened significance
of digital in every aspect
of post pandemic life,
RMHC WA elevated its
strategic focus on the
advancement of digital
engagement.
In a year in which business programs, family retreats and Throughout the year’s challenges,
and industries across the state every day well-being experiences, the camaraderie and performance
faced uncertainty, our valued is a testament to the impact cross- of our people flourished beyond
partnerships went the extra mile sector partnerships can have expectation. Every individual
to support our essential service on health and well-being in our contribution in 2020 made
in any way possible. Together, community. us a stronger and more agile
through adversity and in collective organisation enabling our swift
We pay tribute to our partners in
community spirit, the experience service, Perth Children’s Hospital return to our trajectory for growth.
of 2020 has deepened our and King Edward Memorial Our heartfelt thanks to all RMHC
relationships and shared purpose Hospital. Their leadership teams WA people; it is a genuine privilege
for the well-being of young regional and inspirational frontline medical to serve Western Australian families
patients and their families. staff excelled during the uncertainty with an exceptional team.
On behalf of our families, we of what impact the pandemic
thank our Mission Partner, would have in our community. We
McDonald’s across WA, for their continue to thrive in collaborative
unwavering support, passion and ‘wrap-around’ support of young
encouragement. Additionally, regional patients and their families
our friends the RMHC WA Ball to ensure a seamless health care
Committee for creating a very experience for all.
special fundraising experience in Our reflection of an extraordinary
the absence of our traditional Ball. and challenging year is
predominantly highlighted by
We also gratefully acknowledge our
the outstanding adaptability
major partners Santos, IGO Limited
and integrity of our Board,
and Fortescue. Their advocacy,
management, staff and volunteers.
Annual Report 2020
participation and investment in our
RMHC WA people represent
service and programs is vital to
diverse professional and cultural
family well-being and outcomes
backgrounds that is the foundation
for young patients. The success
and force behind our uniquely WA
and regard of our supported
service experience.
accommodation, hospital family
rooms, education and play
4
BOARD RMHC WA
BOARD
MEMBERS. ANDREW SULLIVAN
Chair, RMHC WA
JANIENE POLLOCK
Vice Chairperson,
RMHC WA
Managing Director,
GeersSullivan CPA McDonald’s Licensee,
McDonald’s
DENISE CHEIR
DAVID EAGLES KIM HAMES
Board Member, RMHC WA
Board Member, RMHC WA Board Member, RMHC WA
Director Marketing & Fundraising,
McDonald’s Licensee, General Practitioner
Perron Institute for Neurological
McDonald’s
and Translational Science
RONALD MCDONALD HOUSE CHARITIES WA
ROD SINCLAIR BRADLEY WOODS
Board Member, RMHC WA Board Member, RMHC WA
McDonald’s Licensee, CEO, Australian Hotels
McDonald’s Association (WA)
5
STEPHEN BUSHELL ANTE GOLEM GLENN BAKER
Treasurer, RMHC WA Secretary, RMHC WA OAM
Managing Partner, DFK Partner, Herbert Smith Board Member, RMHC WA
Gooding Partners Freehills
LIN DA HOP RISHELLE HUME JODY NUNN
Board Member, RMHC WA Board Member, RMHC WA Board Member, RMHC WA
Coordinator of Nursing, Diversity & Inclusion CEO, Reconciliation WA
Perth Children’s Hospital Business Advisor Eurasia
Pacific, Chevron
Annual Report 2020
6 RONALD MCDONALD HOUSE CHARITIES WA
7
PURPOSE,
VISION AND
VALUES. RMHC WA
In family-centred care, PURPOSE
all aspects of care We create extraordinary experiences,
environments, and programs to allow seriously
are oriented towards
ill children and their families to thrive.
supporting and involving
the family with the goal
of improving quality,
psychological well-being,
clinical outcomes, and the
overall patient and family
experience.
RMHC
Today, there is global consensus on the
G LO BA L VISION
importance of family involvement for A world where all children have access to medical
children requiring specialist medical care care, and their families are fully supported and
– particularly for those far from home. actively involved in their children’s care.
RMHC WA VALUES
FAMILY... EXCELLENCE...
Love it! Do it!
INTEGRITY... INCLUSION...
Live it! Embrace it!
ENERGY...
Bring it!
ADAPT
8
A YEAR OF
RESILIENCE.
At the heart of our
service, we keep
families close, far from
The inevitable reach of the
home during the most COVID-19 virus in Western Australia
difficult time of their lives. challenged RMHC WA at the core of
its purpose. These unprecedented
circumstances underscored one
of the organisation’s most inspiring
years in its 30 years of service.
The RMHC WA COVID-19 Response Together, the collective
Plan was implemented on the
spirit of staff, families,
16th March, integrating State
Government health directives partners, and the Western
with Ronald McDonald House Australian community
Charities’ global health and safety forged a remarkable year
protocols. Under the Plan, all RMHC
of innovations, collaboration
WA accommodation, recreation
spaces, Family Retreats, programs and joy.
and events were subject to limited
essential use or temporary closure
with rigorous health and safety
procedures required throughout.
AGILE SERVICE SOLUTIONS
The Plan ensured RMHC WA In collaboration with local providers,
could provide a safe and supported RMHC WA established satellite
environment for children with accommodation options fully
vulnerable health conditions but
supported by RMHC WA every day
created numerous challenges for
of their stay. In total, an additional
service delivery, service experience
60 regional WA children could
RONALD MCDONALD HOUSE CHARITIES WA
and sustained fundraising.
access ongoing medical treatment.
• Nedlands House accommodation
reduced to 25% capacity. VIGILANT HEALTH AND SAFETY
• One parent or guardian only Security services were introduced
(no siblings, second parent 24/7 to manage authorised access
or guardian). and health screening procedures.
• No visitors. Cleaning regimes were paramount
• Play and recreation spaces and were conducted on a
closed. continuing rotation of all high
• Family Retreats and Family touch surface areas.
Rooms closed.
• Learning Program face-to-face
tutoring cancelled.
• Cancellation and delay of
signature fundraising events.T
9
CONTINUED EDUCATION ONLINE SUPPORTING THE FRONTLINE HOME AWAY FROM HOME
The Ronald McDonald Learning The RMHC WA Operations team, With the little things ‘back
Program moved all tutoring in particular the Family Liaison home’ often taken for granted,
services online to enable Officers achieved seamless patient RMHC WA prepared daily care
continued education for sick kids. support with Perth Children’s packages with breakfast items,
Hospital. RMHC WA administration condiments, toiletries, snacks
EMPLOYEE MENTAL HEALTH
staff adopted volunteer House and games. For Easter 2020, the
AND WELLBEING
duties due to restrictions impacting House became a favourite stop
An RMHC WA employee with
RMHC WA volunteer access. for the Easter Bunny to deliver an
Counselling qualifications and
extravagant chocolate feast of
experience was redeployed as EMBRACING THE NEW
eggs from our friends at Crown.
our Wellbeing Coordinator. The DIGITAL NORMAL
success of the redeployment Swift IT and employee WESTERN AUSTRALIA
resulted in extending this support support solutions enabled SENDS ITS LOVE
to RMHC Victoria/Tasmania. 80% of RMHC WA to continue A statewide campaign encouraging
Wellbeing was further supported working productively from Western Australians to ‘send their
Annual Report 2020
by access to the Employee home. Employees stayed love’ and support to kids and
Assistance Program. connected with office chat their carers via social media. The
software including a weekly initiative attracted the attention
online social club. of news media, high profile
personalities and people from
across the state reaching over
134,000 people.10
GLENN BAKER
OUR WESTERN
AUSTRALIAN STORY.
Thirty years ago, Glenn Glenn Baker knows from experience Association, Apex and private
how important it is for families businesses, the group raised
Baker OAM pioneered the
with seriously ill children to have enough funds to start building a
establishment of Ronald 12-bedroom residence on a site
somewhere to stay while their child
McDonald House Charities is in hospital. donated by the hospital in Subiaco.
in Western Australia. It is After years of fundraising and
In 1985, Glenn’s son Adam was
more than a charity story - diagnosed with leukaemia and negotiating with Health Authorities,
it is a family story. in early 1989 The House of Life
began intensive chemotherapy at
Group approached the local
Perth’s Princess Margaret Hospital
McDonald’s Owner Operators,
(PMH). He was aware of the
(who were small in numbers as the
pressing need for somewhere for
market was in its infancy in WA), for
families to stay – especially those
their commitment and support on
from regional WA – so they could
an ongoing basis.
be near their children during their
often difficult treatment. A Steering Committee was formed
comprising of three McDonald’s
Glenn and his wife Beverley representatives (Mike Manika,
became foundation members of Norm Sinclair and Tatt Cork), three
‘The House of Life Group’ made representatives from PMH (John
up of parents whose children Meyers, Ian Lacey and Len Fletcher)
were receiving treatment in the and three from The House of Life
GLENN BAKER hospital’s cancer ward. With Group (Paul Rumenos, Graham
OAM community support from Lions and Smith and Glenn Baker).
Rotary clubs, Country Women’s
ABOUT RONALD
MCDONALD HOUSE WA
RONALD MCDONALD HOUSE CHARITIES WA
Ronald McDonald Ronald McDonald Ronald McDonald Ronald McDonald
HOUSE FAMILY FAMILY LEARNING
PROGRAM ROOM RETREAT PROGRAM
PROGRAM PROGRAM11
This group was called the Ronald Glenn is the recipient of multiple “The families with seriously ill
McDonald House of Life Group and Community Awards including: children need the services of
it was this group that secured the RMHC more than they know,
• Inaugural member of RMHC
licence to build and operate the first and we need to provide an ever-
Hall of Fame (2004)
House in Subiaco. expanding suite of support services
• RMHC Heart Award – which is
to assist them back into a normal
Ronald McDonald House of Life RMHC’s highest honour (2008)
way of family life.”
Perth opened in 1990 and is now • Order of Australia Medal for his
known as Ronald McDonald House contribution to the Charity (2020) Glenn Baker’s contribution to
Charities Western Australia. It was Ronald McDonald House Charities
When asked what the highlight of WA has been exceptional.
a bitter-sweet moment for Glenn
his tenure has been over the past Our Western Australian story as a
and his family, as some years earlier
36 years, Glenn says the building of service provider to WA families with
Adam had sadly lost his battle with
the two Houses is a stand out. seriously ill children exists because
cancer.
“Clearly the fundraising for two of Glenn’s vision and dedication.
As Board Chair (2000-2014) and His retirement from the Board of
Houses stands out for me, however,
Board Member of Ronald McDonald RMHC WA in 2021 will mark the
being agile and accepting new
House Charities WA, Glenn’s end of an era for the Charity, but
opportunities as they arose were
invaluable contribution for over his legacy will serve WA families
the hallmarks of my leadership.”
30 years is best measured by the for years to come.
thousands of Western Australian Looking towards the next 30
families, from every corner of the years, Glenn says that from his
state, who rely on the care and perspective the pursuits of the
support provided by RMHC WA Charity should be the same – agile,
every day of the year. inclusive and opportunistic.
Annual Report 202012
WA’S
RESILIENT
PARENTS.
Rebecca and Russell Russell is a Secondary Teacher
and Rebecca is a Special Needs
Pusey live in Geraldton,
Education Assistant at local
a 4.5 hour drive from Geraldton schools.
Perth, with their daughters
In December 2019, Willow
Willow, 12 and April, 16. was diagnosed with Hodgkins
Lymphoma. A cancer that
accounts for 40% of lymphoma cases
in children and more commonly in
children aged 10 to 14 years.
For Rebecca and Russell the news
came as a devastating shock.
They could never have imagined
their bright, effervescent daughter’s On May 20th, after 120 consecutive
life affected by serious illness. nights at Ronald McDonald House
“When we found out that we had Charities WA, Rebecca and Willow
to be in Perth for 6 to 12 months of returned home after receiving
medical treatment, that’s the saddest the ‘all clear’ that she was now in
moment I had,” says Rebecca. remission.
Because of the length of stay,
Rebecca stayed with Willow in Perth
During our stay at RMHC
for her treatment, while Russell and
WA, COVID-19 hit. For Willow
April stayed in Geraldton.
and me, who had only just
The pair had been staying at adjusted to life away from
a hotel near Perth Children’s home at RMHC WA, it meant
Hospital and was offered a place more changes for us. We
at Ronald McDonald House. were unable to have Russell
and April come and visit
Willow’s hair started falling out
due to border restrictions.
RONALD MCDONALD HOUSE CHARITIES WA
3 weeks into staying at the House.
We were on our own.
When the COVID-19 pandemic Resilience during this time
hit in March, Willow was still meant for us that we had
undergoing treatment. Regional to be thankful that we had
border and Government restrictions somewhere comfortable,
meant April and Russell could not caring and supportive to stay
visit Rebecca and Willow for weeks. while Willow completed her
During the COVID-19 pandemic treatment..
RMHC WA was a home away Rebecca Pusey
from home for Rebecca and
Willow. Despite being hundreds
of kilometres apart, Rebecca and
Russell showed strength for each of
their daughters during an especially
difficult time.13 Annual Report 2020
14
A HOME AWAY FROM HOME
HOUSE PROGRAM.
For Western Australian NEDLANDS HOUSE PERTH CHILDREN’S
The 47-bedroom Nedlands HOSPITAL HOUSE
families with seriously ill
House is located at the QEII RMHC WA also provides supported
children requiring medical accommodation within Perth
Medical Centre, home to Perth
treatment in Perth, Children’s Hospital. The House is Children’s Hospital for parents
RMHC WA provides them comprised of four different types and guardians of children in
with quality supported of rooms. These range from fully intensive care.
self-contained isolation units,
accommodation 24/7, Working closely with the hospital’s
rooms equipped with wheelchair- medical team, our Family Liaison
365 days a year. accessible bathrooms, larger Officers at our ‘PCH House’
spaced rooms and standard rooms. understand the difficult and
In 2020, 1,076 new and returning complex experience of having
families accessed a total of a critically ill child in indefinite
11,580 nights of supported treatment.
accommodation. The 14 bedroom House boasts
As a result of COVID-19 restrictions exceptional quality in a peaceful
and RMHC Global health and safety environment providing ease of
procedures, the number of families access to their child day and night.
supported was reduced by almost In 2020, 472 new and returning
45% compared with 2019. families were provided with
Children and families in our care 3,282 nights of supported
stay for an average of 7 days at accommodation. The average
the Nedlands House. stay is 6 nights.
3,282
RONALD MCDONALD HOUSE CHARITIES WA
14,862 1,076
nights of
Accommodation new & returning families
(Nedlands (Nedlands House)
& PCH)
11,580
472
new & returning families
NEDLANDS HOUSE (PCH House)
PCH HOUSE15
A HOME AWAY FROM HOME
FAMILY ROOM PROGRAM.
Ronald McDonald Family Our Family Rooms are staffed by
our Family Liaison Officers and
Rooms offer comforting
volunteers to provide friendly,
sanctuaries in hospitals compassionate support. P C H FA M ILY ROOM
for families to rest, V IS ITS
RONALD MCDONALD FAMILY
reconnect and relax
during hospital visits.
ROOM – PERTH CHILDREN’S
HOSPITAL
Located on the Ground Floor of
23,153
Perth Children’s Hospital is the
Ronald McDonald Family Room,
proudly supported by Santos. P EEL FAMILY ROOM
Since opening in 2016 this Ronald V IS ITS
McDonald Family Room has
welcomed thousands of Western
Australian families into the space to
2,966
take a moment to regroup and relax
while in Perth Children’s Hospital.
RONALD MCDONALD FAMILY
In 2020, we warmly welcomed ROOM - PEEL HEALTH CAMPUS
23,153 visitors.
Peel Health Campus is located
• Information services to assist in Mandurah on the South West
families navigate the hospital. Coast of Western Australia, about
• Activities for children based 72kms from Perth. Our Ronald
around skill development McDonald Family Room at Peel
and fun. Health Campus is located within
• Change facilities and the Sariach Wing of the Paediatric
breastfeeding rooms. Ward.
• Library facilities for families to
Opened in 2010 this Family Room
access and borrow.
was purpose-built for the free and
KULUNGA MOORT MIA – PERTH exclusive use of parents, carers,
CHILDREN’S HOSPITAL guardians and their families with
Kulunga Moort Mia, Noongar for children undergoing treatment
Children’s Place, is a culturally at Peel Health Campus. In 2020,
sensitive environment adjacent to we were proud to welcome 2,966
the Ronald McDonald Family Room. visitors into the Ronald McDonald
Incorporated as part of our Ronald Family Room Peel Health Campus.
McDonald Family Room within Visitors were able to access a range
PCH, Kulunga Moort Mia provides of support and services including:
respite for families to connect with • A kitchenette with a
Annual Report 2020
the support of extended family and microwave, tea, coffee and
community. a fridge for storing food.
• Lounge and dining area with
complimentary wi-fi and Foxtel.
• Indoor and outdoor play area
with a playground and space to
run around outdoors.16
FAMILY RETREAT
PROGRAM
FAMILY
SANCTUARIES.
Our Ronald McDonald Family
Retreats in Busselton and
Bunbury offer a welcomed
sanctuary for families
to reconnect, relax and play
together; an experience most
of us take for granted.
The demands of complex or critical medical
treatment of a child can be difficult on all
family members. Time together to enjoy each
other is an important part of family-centred
care and healing.
At no charge, bereaved families or those with
sick children, can book one of the retreats for
a maximum of one week.
We have just had the most
amazing week away. We
had time at the beach and
Georgie had her first ever dip
in the ocean. A wonderful
BUN BURY R ET R EAT
moment for us all. It has
been almost two years since
31
we have had time away as FAMILIES
a family and truly enjoyed
E N J OY E D
RONALD MCDONALD HOUSE CHARITIES WA
some quality time together.
Leah Allen, Kununnura 2 17 N IGH TS
OF R ESP IT E
BUS S ELTON R ET R EAT
36
FAMILIES
E N J OY E D
2 41 N IGH TS
OF R ESP IT E17 Annual Report 2020
18
PLAY LEAR BASS FAMILY FOUNDATION
LEARNING CENTRE.
At Ronald McDonald The Learning Centre at the BIN D I BIN D I, T EC H T I M E
Nedlands House is an inspirational AN D WOR K OF H EART
House Charities WA,
learning and play environment
we believe in every
child’s potential to thrive
where sick kids and siblings can
participate in curriculum-based
288
through the adversity of programs, make new friends and
have some fun.
lessons
illness or injury.
Run by the Learning Centre presented
Far from home, schools Coordinator, activities are specifically
and friends, our continued coordinated depending on age
groups and include Bindi Bindi UN IQ UE C H ILD R EN
education programs, play
playgroup (0-4 years old), Tech Time AT T EN DA N C ES
and learning experiences
449
(4-17 years old) and the Work of
provide essential support Heart program (4-17 years old).
within WA’s health and BINDI BINDI
education sectors. Bindi Bindi playgroup is
designed to help develop TOTA L C H ILD
young children’s fine motor skills. AT T EN DA N C ES
1,213
The sessions are based on activities
RONALD MCDONALD HOUSE CHARITIES WA
that include threading, cutting,
stacking, as well as singing
and story time.
WORK OF HEART
TECH TIME The Work of Heart Program
Launching in 2020, Tech Time incorporates educational play
brought children together and curriculum support to assist
virtually and enabled them to families in our care at the Nedlands
stay connected and learn online. House. The Work of Heart Program
A pivotal component of this is an after-school program offering
program was funding provided a range of educational activities for
by Fortescue which allowed us to children. Activities are supported by
purchase 20 iPads for the Learning
volunteers called “EDHeads” who
Centre. The iPads became a core
join the Learning Centre Coordinator
tool in Tech Time and ensured the
to assist with sessions.
children could continue learning
whilst remaining socially distanced.19
RN THRIVE
RONALD MCDONALD
LEARNING PROGRAM.
When your child falls The Ronald McDonald Learning AV ER AGE S T UD EN TS
Program (RMLP) aims to bridge the P ER M ON T H ACC ES S I N G
ill and requires complex
gap for students whom often miss
or critical medical T H E P ROGR A M
out on school due to a medical
treatment far from home,
attending school is often
illness.
From kindergarten to Year 12,
153
not a possibility. educational support equating to
40 hours of one-on-one tutoring
is offered to children in need of T UTOR IN G H OUR S
assistance. P ROV ID ED
I just wanted to thank you
In 2020, the RMLP had an average
of 153 students access the program
2,520
per month.
and the House very much
for having Tyreece on the The program caters to the needs
Learning Program this year. of each individual child to enable AMOUN T S P EN T
He has absolutely loved optimum learning outcomes. Upon ON A LLIED H EA LT H
being on it and has come a assessment, children can access a S UP P ORT
long way with tutoring, so
thank you for making this
team of professionals that include
registered teachers, psychologists,
occupational and speech therapists
$52,902
possible.
in Perth and regional Western
At the start of the year he was Australia.
at level 0 for reading and now
at the end of the year he is at
level 10.
Sarah-Rose, Mum to
Tyreece (10), Boyup Brook
Annual Report 202020 RONALD MCDONALD HOUSE CHARITIES WA
21
CHARLIE BELL SCHOLARSHIP
WA’S SICK KIDS WITH
BRIGHT FUTURES.
Each year, the Charlie Bell Scholarship
is awarded to a young adult who has
made significant accomplishments in
their education through the challenges
of chronic illness.
The scholarship is a celebration Being chronically ill I’ve
to the legacy of McDonald’s
grown up around doctors,
Charlie Bell who was a passionate
champion of continued education nurses and other vital
for sick children. health care workers
In 2020 the Charlie Bell Scholarship developing a strong
recognised the achievements passion for becoming
of two outstanding individuals,
supported by the Ronald McDonald
a health care industry
Learning Program, who exemplified worker. I intend to study
determination, positivity, and the Bachelor of Nursing
belief in their future. One of those
and Pre-Medicine
recipients is Amber Medlock.
Certificate.
Amber has multiple diagnoses
including: Ehlers Danlos Syndrome,
Gastroparesis, Postural Orthostatic
Tachycardia Syndrome, Chronic Services at McDonald’s Kwinana and
Anemia and Anxiety. is now progressing her Certificate 3.
Despite these medical “During my first 6 months of
challenges, Amber completed her employment I was promoted
Year 12 certificate at All Saints’ to a Crew Training role and
College in Perth. made part of the safety squad.
After I turn 18, I plan to go on
“Being chronically ill I’ve grown up a course where I will be taught
around doctors, nurses and other the required skills needed for
vital health care workers developing the management position.”
a strong passion for becoming a
Annual Report 2020
health care industry worker. I intend
to study the Bachelor of Nursing
and Pre-Medicine Certificate.”
Over the last 3 years, Amber has
also maintained a part-time job at
McDonald’s Kwinana. In 2020 Amber
completed her Certificate 2 in Retail22
VOLUNTEER PROGRAM
A HELPING HAND FROM
OUR BLUE ARMY.
Home is where the heart is In 2020, the impact of COVID-19 on A core team of volunteers assisted
our service meant that for a period RMHC WA during the 2020
and the heart of RMHC WA
of time, limited support could be lockdown. An invaluable support
is its 320 volunteers. They provided on the ground by our to staff and families during a
are university students, volunteers. We used this time challenging time. Their positivity and
corporate professionals, as an opportunity to deepen our resilience never wavered taking up a
connection with our volunteers and rigorous cleaning regime, providing
mums, dads, retirees; all
transition training to a new live and meals to families, supporting Family
walks of life giving back. online program. Liaison Officers and importantly,
Our ‘Blue Army’ share a sharing compassion and comfort to
Despite the physical restrictions, we families in our care.
passion and joy for helping continued to equip our volunteers
fellow Western Australian with key skills and learning. Long-term volunteers, Gloria
Grocott and Helen James were
kids and their families Volunteers participated in online
EDMed and Community Champions awarded the Medal of the Order of
when they need it most. Australia in the Queen’s Birthday
workshops. Live and online
Honours list.
information sessions for new recruits
were a success as we continued to Gloria and Helen were awarded for
grow our volunteer community. their services to the community, and
FAMILY AMBASSADORS PATHFINDERS
(NEDLANDS AND PCH)
DOMESTIC GODS PAW PALS
RONALD MCDONALD HOUSE CHARITIES WA
AND GODDESSES
TEAM RISE MOVIE
N’ SHINE VOLUNTEER MATES
ROLES
FABBIE EDHEADS
CABBIES
DINNER FROOMIES
SQUAD GREEN
TEAM23
particularly to RMHC WA over the 2 02 0 VOLUN TEER OF THE Y EAR
last 3 decades. SA R A M C L A R E N- KE NNE DY
In November, our 2020 Volunteer
of the Year was announced at 20 20 VOLUN T EER S OF T H E MON T H
the Volunteer Appreciation Event:
Sara McLaren-Kennedy. Sara JANUARY MAY SEPTEMBER
brings positivity and an abundance Mitch & Louise Tony Schollum Kevin Davis
of energy to RMHC WA and since Mitchinson
JUNE OCTOBER
joining our volunteer program
has helped deliver exceptional FEBRUARY Katherine Stinson Sara McLaren-
experiences to WA families with Nicole Kloet Kennedy
JULY
seriously ill children. MARCH NOVEMBER
Lindy Luck
In 2020 volunteers contributed an Trish Holmes Claire Chapman
AUGUST
incredible 26,863 voluntary hours
APRIL Chris Leaman DECEMBER
to RMHC WA.
Pauline Marcoux Nicki Alllen
H O ME FOR DI NNER
G ROU P S
I am extremely passionate
127 about the House and
thoroughly enjoy my weekly
shifts. Whether it involves
interacting with the families,
LOVI N ’ FROM THE taking visitors on tours of
OV EN G ROU PS the House, stacking milk in
69 fridges, filling the dishwasher
or any other task, my time at
the House gives me great joy
and fulfilment. M EDAL OF THE ORDER
OF AUSTRALIA AWAR D EE
B I G B REAKFAST I love the diversity of our GLOR IA GROCOT T
G ROU P S families and have learnt
25 so much from them –
culturally, geographically and
empathetically. Watching an
Annual Report 2020
ailing child grow, heal and
develop over the years is a
joy beyond words.
Sara McLaren-Kennedy
2020 Volunteer of the Year24
WORKPLACE, PEOPLE AND CULTURE
INSPIRING AND INNOVATIVE.
RMHC WA proudly boasts We lead with our values for
attracting and retaining the best Ronald McDonald House
an exceptional team of
talent and, nurture individual Charities WA is filled with
professionals with diverse value and performance through passionate and extraordinary
skills, expertise and workplace experiences, strategic staff who are truly committed
backgrounds from across clarity, systems and support. to helping our families. Every
not-for-profit, health, Together, we are aligned in purpose day I am given opportunities
to make a meaningful difference to learn from them and make
government, community
in the lives of WA families with a difference.
RONALD MCDONALD HOUSE CHARITIES WA
and commercial sectors.
seriously ill or injured children, Michael Wilson
far from home. Marketing Automation
Our swift response to COVID-19 Specialist, RMHC WA
reaching Western Australia
highlighted the capability of our
people and systems to sustain our
essential service in crisis. One week As WA emerged from lockdown,
prior to lockdown, all roles and we embraced critical learnings
procedures were realigned to to inform continued evolution
health and safety across RMHC WA of our workplace and systems.
environments. The challenges and Fit-for-purpose flexible working
experience demonstrated the value arrangements, future-proof
of our people and culture, in any skills development and digital
circumstance, to ensure continued transformation lead us in to 2021
service 24/7, 365 days a year. and beyond.25
STRENGTHS
Collaboration
Camaraderie
Flexible working
38
EMPLOYEES
85%
RMHC WA staff
engagement
30.1 13 35
FULL-TIME 13 BOARD 35 HEADS
EQUIVALENTS MEMBERS INCL. PMI CHEFS
90% 13TH
Annual Report 2020
Employee MOST
Net Promoter
/Advocacy
REPUTABLE
Score CHARITY IN
AUSTRALIAINCLUSIO
26
A CULTURALLY
AWARE
ORGANISATION.
Inclusion is a core value for RMHC WA. We are
committed to continually nurturing our environments
as places where all people feel safe and their
backgrounds and beliefs are valued and respected.
We are passionate in our pursuit LEADING FROM WITHIN “For younger generations, I think
of a deeper understanding of RMHC WA Family Support [NAIDOC Week] means being proud
Aboriginal and Torres Strait Islander Coordinators (FSCs) Tammy of who we are as Aboriginal people,”
history, traditions and culture. (Malaysian-Aboriginal) and Richard says Georgia-Rose.
RMHC WA facilities operate on the (Whadjuk, Noongar and Wongutha
NAIDOC WEEK
traditional lands of the Whadjuk descent/Aboriginal lineage),
people of the Noongar nation. provide end to-end support for The theme for NAIDOC Week
all our families from initial enquiry 2020, “Always Was, Always Will Be”
In 2020, 27% of the families we strongly resonated with our staff,
and across their medical treatment
cared for identified as Aboriginal volunteers and families. It inspired
journey in Perth.
or Torres Strait Islander from a number of opportunities to learn,
communities throughout the Tammy and Richard also provide connect and celebrate the history
state. Representing First Nations colleagues with regular cultural
and traditions of first nations people
across the state, we are fortunate awareness training. During NAIDOC
in Western Australia.
to experience and understand Week 2020, Tammy and Richard
provided sessions where staff learnt • ●The week commenced with
their diverse needs in child and
about cultural history, perception a beautiful performance at
family care.
of Indigenous peoples, cultural the Nedlands House from the
challenges and solutions. Djurpin Djindas dance group
– all descendants of Yagan,
Georgia-Rose, is a 22-year-old,
It’s a great place for families. Noongar leader and warrior.
proud Whadjuk Noongar woman
Volunteers and staff have • ●RMHC WA Board Member,
RONALD MCDONALD HOUSE CHARITIES WA
from Perth. She is one of our much-
become part of our extended Rishelle Hume, a proud Noongar
loved volunteers who donates her
family. Woman with traditional ties to the
time, energy and compassion for
seriously ill children and families in Whadjuk, Ballardong and Gnaala
Michelle (volunteer) is
our care. Karla Boodja peoples, shared
Daisey’s favourite. Sarah,
her story on what Reconciliation
Juliet, Emma and Amy “I thought that volunteering at means to her.
(FLOs) are the bomb - Ronald McDonald House would • ●For our Facebook community,
they are deadly. Staying here be a really good opportunity to Elizabeth Narkle and her two
is friendly, it feels homely to give back to my community. I am sons, recited Elizabeth’s poem
us. It means a lot to us and very passionate about working with “Because of Her We Can” in
we’re very grateful. families and children.” English and Noongar .
Djari Latham, Dodnun For Georgia-Rose, celebrating • Cultural arts and crafts activities
Community, Kimberley NAIDOC Week is a chance to for children and their families.
Region come together with family, and • Traditional bush tucker meals
the community to celebrate, provided as part of our Home for
showcase and be proud of culture. Dinner volunteer program.ON 27
DR. RISHELLE HUME AM,
NOONGAR WOMAN, RMHC WA
BOARD MEMBER
No matter who you are, we all have move forward you must give back
culture. Each person’s culture is to others to make a difference in
important; it’s part of what makes us the world.
who we are.
In its broadest sense ‘reconciliation’
I am a proud Noongar Woman means ‘coming together’.
with traditional ties to the Whadjuk, Reconciliation has elements of
Ballardong and Gnaala Karla Boodja truth, justice, forgiveness, healing,
peoples. I am the direct descendent reparation, and love. Supporting
BECAUSE OF HER WE CAN and granddaughter of the highly reconciliation means working
By Elizabeth Narkle respected Noongar Whadjuk elders to overcome the division (often
- Mr Patrick and Lorna Hume. called “the gap”) and inequality
Noongar Language between Aboriginal and non-
I grew up watching my
Moorditj Yorga Aboriginal people.
grandparents spending their
Djinda Djook lives promoting Aboriginal rights Reconciliation is a difficult concept,
Gnalla Kaarla and Noongar culture within both as there was no ‘conciliation’
Koomba Koort government departments and the to begin with, i.e. no treaty with
Kwobardak Bardan wider community. It is because of the First Nation of this country.
Moort Moorlin Djoorla them; I too have decided to devote However, putting that aside, I see
Gnalla Koort Djiripin my life to the same causes. This the Reconciliation process as
makes me proud to be Noongar bringing the Aboriginal and non-
English Language and seeing what they achieved in Aboriginal people together, to
Awesome Woman helping others. acknowledge the pain and loss of
Star Sister the Aboriginal people and do what
Because of their positive influence
Our Fire can be done to make up for the loss
on me, I have been driven to
Big Heart of language, culture, family, land
enhance and improve opportunities
Beautiful Spirits etc., for the betterment of Aboriginal
for Aboriginal people in all areas
Family Back Bones education and health and to raise
within the community.
awareness of Aboriginal issues in
Our Happy Heart
I do this because I strive to keep the general community.
their legacy alive and to ensure
At its heart, reconciliation is about
Aboriginal people have a voice and
strengthening relationships
are heard.
between Aboriginal and Torres
My culture ultimately defines who Strait Islander peoples and non-
I am and has been the primary Aboriginal peoples, for the benefit
influence that has taken me on the of all Australians. A reconciled
Annual Report 2020
pathway and journey I am currently Australia is one where our rights
on and I will always continue to as First Australians are not just
explore opportunities for Aboriginal respected but championed in all the
people to make a difference for the places that matter.
better. It’s not about me but about
how many I can take on the journey
with me. I strongly believe that to28
A SNAPSHOT
OF RMHC WA.
33%
FAMILIES
1,548 NEW & RETURNING
NEDLANDS PCH
604 new 427 new 67% RETURNING
472 returning 45 returning NEW
NIGHTS OF RONALD
ACCOMMODATION MCDONALD FAMILY
RETREATS
3,282 67 FAMILIES
14,862 enjoyed time away
nights of
Accommodation
(Nedlands & PCH)
458
NEDLANDS NIGHTS OF
PCH RESPITE TIME
11,580
LEARNING & PLAY RONALD MCDONALD
LEARNING PROGRAM
1,213 153
TOTAL LEARNING 2,520 average students per
month accessing the
CENTRE ATTENDANCES TUTORING Ronald McDonald
Learning Program
288 449 HOURS
unique children $52,902
Learning Centre
lessons presented attendances
PROVIDED amount spent
on allied health
support
13 38 30.1 35 320 VOLUNTEERS
RMHC WA Employees Full Time Heads (including 127 69 25
Board Equivalents PMI chefs Home for Lovin’ from the Big Breakfast
Members Dinner Groups Oven Groups Groups29
REGIONAL BREAKDOWN
& DIAGNOSIS.
K IMB ERLEY
D I AG N OSI S 13%
Auto-immune = 1%
Burns = 1% OTHER
Cardiac = 8%
Endocrine = 4%
2%
PILBA RA
ENT = 15%
Gastrointestinal = 8% 10%
Infectious Diseases = 1%
Mental Illness = 3%
Neonatal/Antenatal = 5%
Neurology = 14%
Oncology/Haematology = 8%
Ophthalmology = 3% MIDW EST
Orthopedic = 10%
Other/Unknown = 6%
11%
Renal = 2%
Respiratory = 6% GOLDFIELDS
Trauma/Accident = 5%
11%
GREAT
WHEATBELT SOUTHERN
6% 8%
P E RTH
METRO
16% SOUTHW EST
23%30
FUNDRAISING FOR RMHC WA
WESTERN AUSTRALIANS
SUPPORTING WESTERN
AUSTRALIANS.
RONALD MCDONALD HOUSE CHARITIES WA31
NSPIRATIO
PATRON’S
MESSAGE.
For over 20 years I have From humble beginnings of the
first House in Subiaco to our world
been the proud Patron of
class facilities and programs at QEII
Ronald McDonald House Medical Centre, Perth Children’s
Charities WA. Hospital, Peel Health Campus and
Family Retreats in Busselton and
Bunbury. As we navigated the
The RMHC WA story is about uncertainty of the year
Western Australians supporting
ahead, challenges became
Western Australians.
the motivation to pursue
WA communities and businesses
understand the unique challenges
a deeper, innovative
for families with seriously ill children connection with the wider
across our vast and remote state community.
and the crucial need for a home
away from home.
Our inspirational partners, donors heart and compassion. To see our
A DA M G I LCHRIST AM
and fundraisers are an intrinsic families at the House experience
PAT RO N O F RO N A L D
part of our service and its future. every moment of generosity with
Mc D O NALD H O U SE
C H AR I T I ES WA Each year, RMHC WA fundraising joy and gratitude will be a special
programs and experiences provide memory of mine for years to come.
the opportunity to connect their
On behalf of every child and their
giving to the positive outcomes in
family we supported throughout
the lives of the families we care for.
2020, my sincerest thanks to our
The impact of COVID-19 in 2020 RMHC WA Ball Committee, Major
was a significant challenge for the Partners, and our Adopt-A-Room
organisation; as it was for many sponsors.
friends and businesses in our giving
You may not see the difference
community. As we navigated the
you make, but our families feel it
uncertainty of the year ahead,
every day.
challenges became the motivation
to pursue a deeper, innovative
connection with the wider
community.
We emerged from lockdown to
launch our inaugural WA Giving
Day. A first-of-its-kind fundraising
Annual Report 2020
event in the state, I had the great
honour of hosting the event live and
online from the Nedlands House
with some of Perth’s favourite
personalities. Throughout the 12-
hour appeal, Western Australians
from every walk of life donated withSUPPORT
In 2020, the impact of WA GIVING DAY RIDE FOR SICK KIDS WA
COVID-19 saw us quickly In a Western Australian fundraising In its 9th year, the annual Ride for
first, RMHC WA launched a live and Sick Kids (RFSK) took on the great
adapt and innovate to raise
online giving event that doubled South West over four days, 18th to
crucial funds for RMHC donations made possible by the 21st October.
WA. Many of our highly support of WA businesses. Enthusiastic participants from all
anticipated events made Hosted by RMHC WA Patron, Adam walks of life, including McDonald’s
way for new experiences Gilchrist live from the Nedlands WA Licensees, came together
and the generosity of the House, the 12-hour online event to tackle over 400km of cycling
included an array of special guests to raise a record amount of
WA community continued
including Nine Perth presenters over $350,000.00 for RMHC
to support Western Scherri-Lee Biggs and Matthew WA. Funds raised included the
Australia’s sick children Pavlich and NOVA FM Presenters popular $2 paper bike fundraiser
and their families. Ross Wallman, Harry Fitzgerald, in McDonald’s stores. Thank you
and Jermaine D’Vauz. to our Mission Partner McDonald’s
who raised significant funds for this
The collective support of Western event, as well as our RFSK sponsors
Australians from every region Aryzta, Barbagallo, GoPlay, Advance
across the state helped raise Visual, Albermarle, Martin Brower,
approximately $265,000.00. SteadyRack, CROCMEDIA, Hindley
Thank you to our matched and Associates, KJ Risk Metro
giving partners NRW Holdings, Steel Services, Smart Waste
CBH Group, The Bass Family Solutions, Diamond Field and
Foundation, Technical Resources, Tydon Construction.
Euroz Charitable Foundation, Coca
Cola, Crane Industry Council WA,
Fortescue Metals Group, Masters, As we had to delay the event
Minderoo Foundation, Herbert due to COVID-19, we were
Smith Freehills, Lavan and Planning eager to visit the South West
Solutions. and begin the ride! This has
RONALD MCDONALD HOUSE CHARITIES WA
become a really important
event that connects regional
communities with the
The financial impact
essential service that Ronald
of COVID-19 has been
McDonald House Charities
challenging but it’s inspired
WA provides.
us to innovate how we
can engage business and Janiene Pollock,
community support across RFSK Committee Chair,
the state. An online event RMHC WA Board Member
such as WA Giving Day
enables us to connect with
Western Australians from all
corners of this vast state.
Peter King, CEO, RMHC WAT
RMHC WA BALL FAMILY LUNCH This incredible feat was their tribute
Due to COVID-19 event restrictions, It was a privilege to attend to the bravery and resilience of sick
the much loved annual RMHC WA the Ball Family Lunch and kids throughout Western Australia.
Gala Ball was cancelled. Determined witness the generosity of
Together, the RMHC WA ‘plungers’
to ensure ongoing support in a so many people. Very few
fundraised a phenomenal total
financially challenging year, the charities can claim to have
of over $190,000.00. The top
RMHC WA Ball Committee devised such enduring support as
three corporate teams for Central
an alternative event; the Ball Family RMHC and it’s a tribute to
Park Plunge 2020 included
Lunch. This special luncheon took all those who work so hard
Mosman Dental, JLL PAM WA
place at the Crystal Club in Crown to present these amazing
and Renascent.
Towers on 13th November. events.
Attendees included our long-time Terry Creasey
family supporters who make a vital MC Ball Family Lunch,
contribution to our home away from McDonald’s Licensee
home. McDonald’s Licensee Terry
Creasey was an outstanding MC,
with Tim Gossage supporting as CENTRAL PARK PLUNGE
auctioneer and special guest RMHC Central Park Plunge is Australia’s
WA Patron, Adam Gilchrist. With tallest urban charity abseil event.
90 guests in attendance, the event On 6th November, 96 adventurous
raised approximately $434,000.00 supporters of RMHC WA abseiled
for families cared for by RMHC WA. 220m down the Central Park
building in Perth’s CBD.
The outstanding success of
the event is a testament to the Amongst participants were loved
RMHC WA Ball Committee and its ones of children and families cared
inspirational Chair, Carmel Leaker. for by RMHC WA over the years.SPIRIT
34
COMMUNITY
SPIRIT OF
THE SOUTH
WEST.
SOUTH WEST ENGAGEMENT and created their own WA Giving
The ‘Big Blue Digger’, as
COMMITTEE Day team, raising over $2,500.00.
it has been affectionately
The spirit of community and The end of the year saw SWEC host
generosity from WA’s South West an intimate sundowner and dinner coined, has become a blue
inspired the establishment of the event at the Bunbury Dolphin beacon of joy in remote
RMHC WA South West Engagement Discovery Centre for Ride for Sick Western Australia.
Committee (SWEC) in 2019. Kids participants.
Comprising of 8 members and For the riders’ half-way through
their journey, the event provided the Edna May Minesite – located
chaired by Neema Premji, the
poignant motivation with the approximately halfway between
Committee provides invaluable
support through events and opportunity to connect with Perth and Kalgoorlie. Brooks Hire
advocacy connecting community RMHC WA families, supporters identified that the remote location
with the essential service and stakeholders. of the site aligned with the service
RMHC WA provides local families that RMHC WA provides to regional
A heartfelt thanks to all members
RONALD MCDONALD HOUSE CHARITIES WA
in the region. WA families with seriously ill
of the South West Engagement
Committee for their leadership, children.
In 2020, SWEC celebrated
advocacy and energy particularly When Brooks Hire made the
numerous achievements.
through an unprecedented year. decision to donate part of the hire
The Bunbury Cup Gala Dinner
which took place in March was DIGGING DEEP FOR RMHC WA rate of the machine to RMHC WA,
a highlight, raising approximately a collaborative pledge was made
Located in the Goldfields region
$32,000.00 for RMHC WA of Western Australia is ‘Brilly’ by Brilly to equal Brooks’ donation
supported accommodation, a mine site water management dollar for dollar.
services and programs. business. Founded in Kalgoorlie, The ‘Big Blue Digger’, as it has been
A wonderful opportunity to connect the company is focused on affectionately coined, has become
with the South West community servicing the Goldfields, Murchison a blue beacon of joy in remote
and Mid-West regions of WA. Western Australia. We would like to
presented itself to the Committee,
through the inaugural WA Giving Brilly engaged Brooks Hire for an thank Brooks Hire for their support
Day. SWEC pledged their support excavator to conduct works at of RMHC WA through this initiative.35
FAMILY STORY
A HOME AWAY
FROM HOME.
Over 2,000kms away Harper (4) and Arthur (4) are twin
boys who were born prematurely
from Perth in Western
at 24 weeks. Their premature birth
Australia’s Kimberley resulted in a range of complications
region is the town of which required them to be
Broome. In 2020, 13% of hospitalised for over 5 months.
the families supported Together, with resilience, the boys
have battled chronic lung disease
at RMHC WA, called
and infections. Arthur suffered from
Broome home. One of a brain bleed which resulted in
those families is the hydrocephalus (a build-up of fluid in
Biggs Family. the cavities deep within the brain). and financially over the years, not
At a very vulnerable, and young having to pay for accommodation,
age, Arthur required a shunt to as we have no family in WA (or
be placed inside his head to drain anywhere in Australia).”
excess fluid.
In 2020, the family had the chance
For the past 4 years, RMHC WA has to enjoy a holiday together in the
been a home away from home for Ronald McDonald Family Retreat
the whole family, with Nicola (Mum) in Busselton. It was time away from
and Steven (Dad), travelling to Perth the stress of travelling and hospital
with the boys for their ongoing appointments. Nicola says it was
critical medical treatments. the family’s first time in WA’s South
West, and there were so many
Nicola says the boys’ have many
superpowers that keeps them activities for the boys to do.
on their toes, calling them the “It was our first time visiting the
‘Twintastic Tornadoes’. “As the Busselton Family Retreat – and
Twintastic Tornadoes Arthur and what a holiday it was! It was the
Harper’s superpower is causing perfect location right by the beach.
craziness, mischief, mayhem, and We could easily cycle to the
mess everywhere it goes – but foreshore, there were so many
looks pretty amazing!” activities to do with the boys in
Since 2016 RMHC WA has and around Busselton, which we
provided the family with supported are so appreciative of, as it cost us
accommodation for over 200 nights, nothing!”
across 26 separate stays. Nicola For regional Western Australian
says it has become a much-loved families, having a seriously ill child
second home for the family. who requires medical treatment
Annual Report 2020
“It’s a true home away from home, far from home in Perth is scary and
a place where you can recharge difficult. For Nicola and Steven, this
your batteries after full days at the battle is doubled. The Biggs family
hospital, a hot meal which you don’t inspires us with their resilience,
have to cook, and a safe haven for choosing to take every day as it
the boys to treat it like a second comes and enjoying fun moments
home. It has helped us immensely together, as a family.36
MALCOLM
LONGBOTTOM
GOING THE
DISTANCE.
The Longbottom family and Ronald
McDonald House Charities WA have
shared a special bond spanning 30 years.
Malcolm Longbottom and his My motivation to support
family live in Grass Patch, in
Ronald McDonald House
the Mallee Region (Goldfields-
Esperance) of Western Australia. comes from knowing
From this remote town, it’s an I am helping to support
8-hour drive to Perth. all regional families to
In 1991, Malcolm Longbottom’s have that all-important
one-year old daughter, Danielle,
support that helped us
almost drowned. Danielle’s
casualty required the family to
when in need.
travel to Perth for critical medical
care. It was during this time that
Since 2017, Malcolm has
the family was first supported by
participated in Ride for Sick Kids
Ronald McDonald House Charities
WA, individually raising over
Western Australia, at the original $100,000.00 for RMHC WA.
Subiaco House.
For Malcolm, fundraising for RMHC
Thankfully, Danielle recovered, WA means that his contribution
however it wasn’t the end of the helps ensure the House continues
RONALD MCDONALD HOUSE CHARITIES WA
family’s challenges. Malcolm’s son to be a home away from home for
Brodie was born with neurological regional WA families going through
complications and diagnosed the most difficult time of their lives.
with a rare chromosome disorder.
Brodie’s diagnosis would require
more frequent trips to Perth to
receive the medical treatment he
needed. Twenty years on, Brodie
continues to thrive but his health
remains a constant concern.
Experiencing first-hand the impact
of having a seriously ill child far
from critical medical treatment in
Perth, Malcolm became an avid
fundraiser for RMHC WA.You can also read
