Student Pre-Enrolment Handbook - 2018-2019 PERTH - Cambridge International College
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CRICOS 01459A
RTO 2325
Cambridge International College
Student Pre-Enrolment Handbook
2018-2019
PERTH MELBOURNE
297 Hay Street | East Perth | 108 Lonsdale Street| Melbourne
WA 6004 | +61 8 9221 9990 VIC 3000 | +61 3 9663 4933Cambridge International College VET STUDENT PRE-ENROLMENT HANDBOOK
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Table of Contents
WELCOME TO CAMBRIDGE INTERNATIONAL COLLEGE .........................................................................................3
2. ABBREVIATIONS USED IN THIS HANDBOOK .................................................................................................................................4
3. INTRODUCTION....................................................................................................................................................................4
4. QUALITY STATEMENT ............................................................................................................................................................5
5. CHANGE OF CONDITIONS .......................................................................................................................................................5
6. COLLEGE LOCATION AND CONTACT NUMBERS ............................................................................................................................5
7. FACILITIES...........................................................................................................................................................................5
8. KEY CONTACTS ....................................................................................................................................................................5
9. NATIONAL VOCATIONAL EDUCATION AND TRAINING REGULATOR ACT 2011 ...................................................................................6
10. THE AUSTRALIAN QUALIFICATIONS FRAMEWORK (AQF) ...........................................................................................................6
11. EDUCATION SERVICES FOR OVERSEAS STUDENTS (ESOS) ACT 2007 ...........................................................................................6
12. ESOS FRAMEWORK ............................................................................................................................................................7
13. PROTECTION FOR OVERSEAS STUDENTS...................................................................................................................................7
13 a. Your rights .............................................................................................................................................................7
13b. Your responsibilities ...............................................................................................................................................8
13c. Contact details........................................................................................................................................................8
14. STUDENT VISA REQUIREMENTS .............................................................................................................................................8
14a. General requirements ............................................................................................................................................8
14b. Financial Status ......................................................................................................................................................8
14c. Students with School Age Dependants ...................................................................................................................8
14d. English entry requirements ....................................................................................................................................9
14e. Change of address - Contact Information ..............................................................................................................9
14f. Overseas Student Health Cover (OSHC) ..................................................................................................................9
14g. Unsatisfactory attendance and/or academic progress ..........................................................................................9
14g.1. For VET students ...............................................................................................................................................10
14h. Working while studying .......................................................................................................................................11
14i. Breaches - Warning and Reporting .......................................................................................................................11
14j. Deferral or Suspension of course ...........................................................................................................................11
15. EDUCATION AGENTS .........................................................................................................................................................12
16. ACCESS AND EQUITY .........................................................................................................................................................12
17. LANGUAGE, LITERACY AND NUMERACY SUPPORT (LLN) ..........................................................................................................13
18. STUDENT SELECTION .........................................................................................................................................................13
19. GUIDELINES FOR ADMISSION ..............................................................................................................................................14
19a. Introductory Information .....................................................................................................................................14
20. APPLYING FOR AN AUSTRALIAN STUDENT VISA ......................................................................................................................14
20a. Certified Documents.............................................................................................................................................14
20b. Recognition of qualifications and statements of attainment ..............................................................................15
21. RECOGNITION OF PRIOR LEARNING (RPL).............................................................................................................................15
22. APPLICATION TO STUDY AT CAMBRIDGE INTERNATIONAL COLLEGE .............................................................................................15
23. HOW TO APPLY FOR ENROLMENT AT CAMBRIDGE INTERNATIONAL COLLEGE ................................................................................16
23a. Complete your Cambridge International College application form .....................................................................16
23b. Application checklist to assist you to complete your application form – .............................................................16
Have you… ...................................................................................................................................................................16
23c. Submit your Australian Student Visa application .................................................................................................16
24. OVERDUE FEE COLLECTION POLICY AND PROCESS ..................................................................................................................16
25. ORIENTATION ON ARRIVAL .................................................................................................................................................17
26. ACADEMIC INTEGRITY POLICY .............................................................................................................................................17
27. COURSE OUTCOMES FOR VET QUALIFICATIONS .....................................................................................................................17
28. RE-ASSESSMENT ..............................................................................................................................................................17
29. PREPARING YOU FOR THE WORKPLACE ................................................................................................................................18
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30. CANCELLATION AND REFUND POLICY ...................................................................................................................................18
30a. Student Cancellation - Default .............................................................................................................................18
30b. Cambridge International College Default ............................................................................................................19
30c. Refund appeals .....................................................................................................................................................19
31. ISSUES, CONCERNS OR COMPLAINTS .....................................................................................................................................19
31a. Appeals Following Warning or Intention to Report Letter, Concern or Complaint Decision ................................20
31b. Appealing the Assessment of your VET Competence ...........................................................................................21
32. Conduct ..................................................................................................................................................................22
33. DISCIPLINARY PROCEDURE FOR NON-COMPLIANCE WITH COLLEGE RULES ...................................................................................22
34. TAKING LEAVE WHEN ILL ....................................................................................................................................................23
35. APPROVED LEAVE .............................................................................................................................................................23
36. PRIVACY AND CONFIDENTIALITY ..........................................................................................................................................23
37. WELFARE AND GUIDANCE SERVICES .....................................................................................................................................24
37a. Students under 18 years.......................................................................................................................................24
38. LIVING IN MELBOURNE/PERTH ...........................................................................................................................................24
38a. Estimates of Rental Accommodation ...................................................................................................................24
38b. Cost of Utilities .....................................................................................................................................................24
39. STUDENT RELEASE ............................................................................................................................................................25
39a. Circumstances for Student Release ......................................................................................................................25
39b. Circumstances for Non- Student Release .............................................................................................................25
39c. Procedure for Requesting a Student Release........................................................................................................25
39d. Calculating Fee Refund ........................................................................................................................................25
AUSTRALIAN SERVICES WITH CONTACT DETAILS: ...........................................................................................................................27
Services (Perth) ............................................................................................................................................................27
Services (Melbourne) ...................................................................................................................................................28
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Welcome to Cambridge International College
Congratulations on choosing to complete your studies with Cambridge International College. We will
endeavour to ensure that your learning is successful and trust that you enjoy your time with us.
This book contains important information about the college. If you do not understand anything or
require further information, don’t hesitate to enquire from any of the marketing or admission staff
listed in the key contacts in this booklet, they will gladly help.
Cambridge International College offers a range of courses, which involve industry consultation to
ensure currency and workplace relevance. Our courses are guided by experienced and qualified
trainers, in a supportive learning environment. A variety of approaches are used to assist your
learning and asses your knowledge and skills to support you in meeting the outcomes of your chosen
qualification.
The college has air-conditioned classrooms fitted with whiteboards, projectors, and Wi-Fi, to provide
a comfortable environment for learning and teaching.
During your enrolment with us it is expected that you attend class and achieve satisfactory academic
progress. [Attendance and Course Progress Policies are available on the Cambridge International
College website]
By delivering nationally recognised qualifications Cambridge International College provides
opportunities for improving your English and also for you to obtain Australian workplace knowledge
and skills. On successful completion of the qualification there are pathway options to Higher
Education in Australia.
We look forward to meeting you and wish you every success with your studies.
Cambridge International College staff
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Version 1.2 August 20172. Abbreviations used in this handbook of study. Material fees may vary depending on the
qualification. For detailed information on the
material fees please visit our website.
Name Description CRICOS National
Course Duration
Code Code
ASQA Australian Skills Quality Authority
CIC Cambridge International College ASQA ACCREDITED COURSES
CRICOS Commonwealth Register of Institutions 090341M FNS40615 Certificate IV in 34 weeks
and Courses for Overseas Students
Accounting
DET Department of Education and Training
DIBP Department of Immigration and Border
Protection 090342K FNS50215 Diploma of 50 weeks
DOS Director of Studies Accounting
eCoE Electronic Confirmation of Enrolment
EEO Equal Employment Opportunities 092306J SIT30816 Certificate III in 52 weeks
ESOS Education Services for Overseas Students
Commercial
Act 2000
Cookery
LLN Language Literacy and Numeracy
OSHC Overseas Student Health Cover (Perth campus)
RPL Recognition of Prior Learning
RTO Registered Training Organisation 092307G SIT40516 Certificate IV in 78 weeks
TPS Tuition Protection Scheme Commercial
VET Vocational Education and Training
Cookery
(Perth campus)
3. Introduction
090995F SIT50416 Diploma of 50 weeks
Australian Business Number: 12 068 849 927 Hospitality
RTO Number: 2325 Management
CRICOS Provider Number: 01459A (Perth campus)
Cambridge International College (CIC) is registered
090343J BSB42015 Certificate IV in 34 weeks
by the Australian Government Australian Skills
Leadership and
Quality Authority (ASQA) to deliver the following
vocational courses to International or local Management
students under the revised Standards for RTO’s
(2015). 090344G BSB51915 Diploma of 50 weeks
Cambridge International College offers training Leadership and
and assessment with qualified and experienced
Management
trainers and assessors who also have current
industry experience in their relevant area of study.
They are here to support you throughout your 092674G BSB61015 Advanced Diploma 52 weeks
training program and help you further your career
of Leadership and
goals.
Management
The list of qualifications delivered at Cambridge
International College follows. Please refer to the
Cambridge International College website 092308G BSB42415 Certificate IV in 34 weeks
[www.cambridgecollege.com.au] for details of Marketing and
each qualification, including entry requirements Communication
and fees. Material fees cover the costs of the
learning resources essential to the course or unitCambridge International College VET STUDENT PRE-ENROLMENT HANDBOOK
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092309F BSB52415 Diploma of 52 weeks Email: info@cambridge
Marketing and internationalcollege.edu.au
Communication
7. Facilities
College Campuses
092310B BSB61315 Advanced Diploma 52 weeks Our campus offers air-conditioned classrooms
of Marketing and equipped with whiteboards, projectors and Wi-Fi.
Communication Facilities at both campuses include:
• Computer labs
• Student library
4. Quality statement • Group study rooms and conferencing
Cambridge International College is committed to facilities
providing quality service and continuously aims to
• Student common room
improve our services and programs. We value your
• Private prayer rooms
suggestions and feedback as to how we can help
you better.
The campuses are located close to the CBD
[Central Business District], train stations, public
Our courses comply with the RTO Standards
transport, public libraries, shopping centers and
(2015). These standards are maintained through
cinemas.
continual professional development, industry
liaison, internal auditing validation and
Should the College consider relocating to new
moderation.
premises or acquire additional premises for the
purpose of delivering ASQA accredited courses the
5. Change of conditions College Management will notify in writing ASQA
Cambridge International College reserves the right and the students enrolled with the College any
to change its fees and conditions of enrolment at intention to relocate at least 20 working days
any time for prospective students, but this will not before the relocation.
affect any current students/enrolments. Changes
to class times and/or the class timetables may also
8. Key contacts
change from time to time and at any time and
Managing Director Roelof Oosthuizen
affected students will be given as much notice as
The Managing Director is responsible for the
possible if and when such changes are to occur.
standard of training, assessment and safety in
Cambridge International College, in accordance
6. College location and contact numbers with the relevant government legislation
Perth Campus Campus Managers
297 Hay Street, The Campus Manager is responsible for the day to
East Perth, WA 6004 day running of the College facilities and the overall
Telephone: (+61 8) 9221 9990 quality of the student experience.
Email: info@cambridge
internationalcollege.edu.au Marketing Team
The Marketing team are available, prior to an
Melbourne Campus enrolment, by appointment through reception, to
108 Lonsdale Street, help you with agent issues, visa and CoE issues,
Melbourne, VIC 3000 study options, Letters of Offer, RPL and/or Credit
Telephone: (+61 3) 9663 4933
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transfers and fees. After enrolment please see the responsible for registering training organisations
DOS for any concerns. and accrediting courses.
One of the core conditions of registration is that
The Marketing team are responsible for giving relevant applicants and RTOs comply with the
students information about the College and requirements set out in the new VET Quality
answering questions about college facilities and Framework.
services. The Marketing Managers are the first The VET Quality Framework is aimed at achieving
contact for you if you have any agent problems greater national consistency in the way providers
during your time in Australia. are registered and monitored and in how
standards in the VET sector are enforced.
Admissions The VET Quality Framework comprises:
• the Standards for NVR Registered Training
admissions@cambridgecollege.com.au Organisations
Admissions manage your college enrolment. • the Fit and Proper Person Requirements
The admissions team are available for any queries • the Financial Viability Risk Assessment
or information regarding your application form. Requirements
Admissions are responsible for your enrolment, • the Data Provision Requirements, and
administration and receive all payments. • the Australian Qualifications Framework.
Director of Studies
The Directors of Studies are responsible for 10. The Australian Qualifications
maintaining the quality of the courses in their Framework (AQF)
respective subject areas. They also deal with day The Australian Qualifications Framework (AQF)
to day academic problems related to the courses. covers all qualifications in post-compulsory
education and training. It was developed to meet
Trainers and Assessors the need for an overall system of qualifications to
Trainers plan and deliver the course and asses your support reforms in vocational education and
progress. All vocational (VET) trainers have a training. The AQF was introduced throughout
Certificate IV in Training and Assessment Australia in January 1995.
(TAE40110) as well as relevant subject www.aqf.edu.au
qualifications and industry experience in their
subject areas. 11. Education Services for Overseas
Students (ESOS) Act 2007
Emergency Contact The provision of education and training services to
EMERGENCY contact (after business hours): overseas students in Australia is regulated by the
Perth: 0435265645 Department of Education and Training (DET)
Melbourne: (+61 3) 8888 6565 through the Education Services for Overseas
Students Act (2000) and associated legislation.
9. National Vocational Education and The purpose of the legislation is to protect the
Training Regulator Act 2011 interests of people coming to Australia on student
visas, by providing tuition and financial protection
The National Vocational Education and Training
and by ensuring a nationally consistent standard
Regulator Act 2011 (NVR) is the legislation that
for all registered providers. Cambridge
established a national regulator, the Australian
International College protects students’ fees
Skills Quality Authority (ASQA), which is
through membership of the Tuition Protection
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Scheme (TPS) and ensures the protection of
student fees through the ESOS Assurance Fund. 13 a. Your rights
As a CRICOS registered provider (01459A), The ESOS framework protects your rights,
Cambridge International College must comply with including:
the ESOS Act, associated legislation and • your right to receive, before enrolling, current
regulations. There are penalties for failure to and accurate information about the courses,
comply. fees, modes of study and other information
from your provider and your provider’s agent.
Under the ESOS Act, Cambridge International
• your right to sign a written agreement with
College must report directly to DIBP, when a
your provider before or as you pay fees, setting
student breaches the visa requirements, in
out the services to be provided, fees payable
particular the requirements about student’s
and information about refunds of course
maintaining satisfactory attendance and progress
money.
in their course. Should you wish to obtain further
You should keep a copy of your written
information about the ESOS Act a summary fact
agreement.
sheet is available on the DET website at:
https://tps.gov.au/StaticContent/Get/StudentInformat
• your right to get the education you paid for.
ion The ESOS framework includes consumer
protection that will allow you to receive a
12. ESOS framework refund or to be placed in another course if
The Australian Government wants overseas your provider is unable to teach your course.
students in Australia to have a safe, enjoyable and
rewarding experience of study. Australia’s laws The ESOS framework sets out the standards
promote quality education and consumer Australian education providers offering education
protection for overseas students. These laws are services to overseas students must obey. These
known as the ESOS framework and they include standards cover a range of information you have a
the Education Services for Overseas (ESOS) Act right to know and services that must be offered,
2000 and the National Code 2007. A detailed including:
explanation of this framework can be accessed on • orientation and access to support services to
the DET website at: help you study and adjust to life in Australia
https://internationaleducation.gov.au/Regulatory- • who the contact officer or officers is for
Information/Documents/esosstudentfactsheetv3.pdf
overseas students
• if you can apply for course credit
13. Protection for overseas students • when your enrolment can be deferred,
As an overseas student on a student visa, you must suspended or cancelled
study with an education provider and in a course • what your provider’s requirements are for
found on the Commonwealth Register of satisfactory progress in the courses you study
Institutions and Courses for Overseas Students and
(CRICOS) at www.cricos.deewr.gov.au
• what support is available if you are not
CRICOS registration guarantees that the course
progressing well
and the education provider at which you study
• if attendance will be monitored for your course,
meet the high standards necessary for overseas
and
students.
• a complaints and appeals process.
Please check carefully that the details of your
course − including its location − match the
One of the standards does not allow students to
information on CRICOS.
enrol with another provider before having
http://cricos.education.gov.au
completed six [6] months of their primary course
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of the original enrolment with the primary
provider. If you want to transfer before this time 14. Student Visa requirements
you need your provider’s permission. Other
institutions may not enrol you without a release 14a. General requirements
letter. The Department of Border Protection (DIBP) has a
DET contact: telephone 1300 615 262 (local call number of requirements for granting a student
costs), visit the website: visa. Granting of a student may visa depend on:
https://internationaleducation.gov.au and/or
submit an ESOS enquiry form online from the • Your country of origin
website at Contact Us. • Whether you have enough money to support
yourself during your course
13b. Your responsibilities • Your English proficiency
As an overseas student on a student visa, you have • Your likely compliance with the terms of your
responsibilities to: visa
• satisfy your student visa conditions • Other matters considered relevant to
• maintain your Overseas Student Health Cover assessing your application.
(OSHC) for the period of your stay
• meet the terms of the written agreement with Visas are processed through the Australian
your education provider Immigration Office, High Commission, Embassy or
• inform your provider , within 7 days, if you Consulate in your home country. You will also be
change your address or update contact required to show that you meet the entry
information. requirements for the course for which you intend
• maintain satisfactory course progress to enrol. Once in Australia it is important that you
• follow your provider’s attendance policy keep to the terms of your visa. Australian
Government Regulations state that students on a
13c. Contact details student visa must maintain a satisfactory rate of
Your DET DIBP academic progress and attendance.
provider
For policies For your ESOS For visa
Information on visa matters is available from your
and rights and matters:
procedures Responsibilities: Cambridge International College Agent with full
that http://www.bord additional information on student visa issues being
https://international er.gov.au available on the Department of Immigration and
affect you:
education.gov.au/Re
gulatory-
Border Protection (DIBP) Internet site at
• Speak with •Contact the http://www.border.gov.au
Information/Docume
your DIBP office in
nts/esosstudentfacts
provider your country
heetv3.pdf 14b. Financial Status
• Go to your • ESOS Helpline Under current country assessment levels, students
provider’s 1300 615 262 must sign a declaration that they have sufficient
website 131 881 (within in funds to cover their stay in Australia. Students
Australia)
must have evidence that they have funds totaling
• ESOS enquiries,
https://international AUD 18,000 in Australia. Students accompanied by
education.gov.au a spouse should add AUD 4,200 per annum.
Online Enquiry Form
14c. Students with School Age Dependants
You should add a further 20% to their annual
budget if you have at least 1 child, plus an
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additional AUD$8,000 per annum for the cost of Overseas Student Health Cover (OSHC) provides
schooling if the child is of school age. For each insurance cover that permits you to use this
additional child a further 15% should be added to system. Your health Cover covers a portion of the
your budget as well as the cost of the school fees. costs for any medical or hospital care you need
while studying in Australia. It also provides part
14d. English entry requirements payment for most prescription drugs and
Depending on your student visa assessment level emergency ambulance transport.
you may need to prove your English level to get a
Student Visa (Subclass 500). But, in general, you If you are an international student studying in
must be able to read, write and understand English Australia, you must purchase an approved OSHC
to benefit from a vocational (VET) course. Before policy from a registered health fund – before
you start your course you will need to prove your applying for your visa. You will also need to
language level as part of the enrolment process. maintain your OSHC throughout your stay in
Australia.
For admission to the Cambridge International You can find out more about the conditions of
College, English language proficiency must be health coverage and about purchasing Overseas
demonstrated by achieving the following minimum Student Health Cover at the website
standards: http://studyinaustralia.gov.au/Sia/en/StudyCosts/
Test of English as a Foreign Language (TOEFL) 500 OSHC.htm
International English Language Testing System;
(IELTS) 5.5 (General Training); 14g. Unsatisfactory attendance and/or
International Second Language Proficiency Rating academic progress
(ISLPR) 3+ Cambridge International College states that there
A Certified copy of your English proficiency must be is a direct relationship between the successful
attached to your Cambridge International College completion of assessment events and competency
Application form. achievement with attendance and active class
participation. Therefore the College will monitor
14e. Change of address - Contact class attendance and keep records of unexplained
Information absences. Cambridge International College
Upon arriving in Australia you are required to maintains an 80% minimum attendance standard.
advise us of your residential address, email For VET courses, students are required to
address and your mobile telephone number. undertake all in-class group tasks.
If you move house or change your mobile number
it is extremely important that you give us your new In accordance with the guidelines of Standard 11
address and contact information within 7 days of of the National Code, Cambridge International
this change. You will also be given a college email College will report students to the DIBP when they
address and this address will be used for all college fail to meet satisfactory attendance requirements,
communication. This will ensure that you receive if not making satisfactory academic progress
important information about your course, fee and/or a student is absent for more than five
receipts and any other important information. A consecutive days. Cambridge International College
Contact Information Form is available from may choose not to report a breach if:
reception. • the student’s attendance is at least 70 per cent
with satisfactory explanatory evidence for the
14f. Overseas Student Health Cover (OSHC) absences;
Australia has an efficient health care system which • the student is maintaining satisfactory
is subsidised by the Australian Government. academic performance ;
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• there are compassionate and compelling Students may lodge an external appeal or
reasons or circumstances for poor attendance complain about a decision through the Overseas
and/or academic progress ; and Students Ombudsman within 5 working days of the
• this is consistent with the provider’s end of the internal appeal process or decision. See
documented attendance and academic the Overseas Students Ombudsman website
progress policies and procedures. www.oso.gov.au or phone 1300 362 072 for more
information.
It is important and expected that students make
satisfactory progress in their course of study. If a student chooses to access an external appeal
Cambridge International College will also monitor process, Cambridge International College will
academic performance of each student and will maintain the student’s enrolment during the
intervene where that performance is not process.
satisfactory.
Trainers will monitor and assess students’ If a student’s appeal is successful the result will
attendance and academic progress on a daily and vary. For example:
weekly basis and then again at term end. This is • If the appeal shows that there was an error in
usually across two units depending on the course calculation, and the student actually met a
and approximately every two months. satisfactory attendance rate or made satisfactory
academic progress (successfully completed more
Satisfactory progress is defined as successfully than 50% of the course requirements for that
completing at least 50% of the study load in each study period), Cambridge International College will
teaching period. take no action in reporting the student.
• If the appeals process shows that the student
Students who do not pass at least 50 % of the has not met a satisfactory attendance or made
Units undertaken in a study period will be satisfactory academic progress, but there are
informed of their lack of academic progress in compassionate or compelling reasons for the lack
accordance with the Academic Progress Policy. of progress, ongoing support will be provided to
Depending on where a student is positioned with the student and the report will not be made.
respect to the academic progress policy, an
intervention strategy may be required. If any internal or external complaint handling or
appeal process results in a decision that supports
Where there is no effort to improve academic the student, Cambridge International College will
progress and/or the student continues not to immediately implement any decision and/or
make satisfactory academic progress, the student corrective and preventative action required, and
will be issued with a Notification of Intention to then advises the student of the outcome.
Report from Cambridge International College
outlining the college’s intention to report to DIBP For more details of Academic progress please find
for failure to maintain satisfactory academic the policy and procedure on the website.
progress.
14g.1. For VET students
At this time the student will have 20 working days The student will be first contacted by email when
to appeal. their attendance falls to 90% or when they are
If no appeal is made or if the appeal is not upheld, absent for more than five consecutive days. They
the student will be reported to Department of will receive a letter by email informing them of the
Immigration and Border Protection (DIBP) for situation and the implications of a falling
unsatisfactory academic progress. attendance rate.
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The College will next contact the student by email student visa. Most student visa holders no longer
when the attendance falls to 85% through an need to apply separately in Australia for
Intervention Counseling letter. The VET DOS will permission to work.
meet with the student to inform them that their 14i. Breaches - Warning and Reporting
attendance is unsatisfactory. The VET DOS will Students registered under CRICOS are subject to
check the academic progress of the student and DET-DIBP attendance, academic and financial
where the academic progress is also not warning and reporting requirements. If you have
satisfactory, an intervention plan will be been absent for 5 consecutive days without
implemented. approval, have not been consistently attending
your course or your fee payment schedule is not
Where attendance falls below 80% and the up to date, you will be contacted by the VET
student is not making academic progress a student Administration office or DoS either by email phone
will be issued, via email, with a Notification of to arrange an appointment to discuss these
Intention to Report letter from Cambridge matters. A record of this discussion will be kept in
International College outlining the school’s your student file.
intention to report to DIBP for failure to maintain
satisfactory attendance. You will be reported to DET-DIBP if:
• Your attendance is not satisfactory
At that time the student will have 20 working days • You are not maintaining satisfactory academic
to appeal. If no appeal is made or if the appeal is progress
not upheld, the student will be reported to DET- • You withdraw from a course without following
DIBP for unsatisfactory academic progress. the correct procedures;
For more information refer to the Policies. • You have not paid your fees.
If a student is absent for 5 days, the DOS will You will be advised in writing and required to
request the College Student Services/Academic attend a meeting with a DET-DIBP official within 28
Coordinator to telephone the student to find out days after the day specified in the letter.
the reason. If there is a problem the College will
offer to help. If for any reason the College can’t
14j. Deferral or Suspension of course
contact the student after repeated efforts, the
Students enrolled at Cambridge International
College will inform DIBP.
College are only allowed to defer their course in
the following circumstances:
For more information see Appeals, page 22.
• illness (documented by a doctor’s certificate)
Students may refer to the Overseas Student
• bereavement
Ombudsman for help with any query or complaint:
• other exceptional circumstances beyond the
www.oso.gov.au
control of the student. [Compassionate &
Compelling Circumstances]
14h. Working while studying
If a student defers or suspends their studies
Overseas students are allowed to work 40 hours a
Cambridge International College is required to
fortnight while their course is in session (excluding
notify DET-DIBP via PRISMS. One of the conditions
any work undertaken as a registered component of
of a student visa is that you may only change to a
their course of study or training) and they can
different college within the first six months of your
work unlimited hours during scheduled course
primary course under exceptional circumstances
breaks.
and with a release letter from the College.
Permission to work is provided with a visa grant.
This applies to both the primary student and any
family members travelling with them on their
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15. Education agents • Internal and external complaint and appeals
Cambridge International College is responsible for procedures
the actions of education agents representing the • The non-academic student support services of
College. All Cambridge International College agents special relevance to international students.
have signed an agreement with the College.
Cambridge International College reviews the 16. Access and equity
activities of agents continuously. If you believe Access refers to the ability of students to enter
your agent is misleading you or misrepresenting training. Equity is a term used to cover issues
the College, please contact us immediately. relating to the student participation in the College
You should not be asked for additional fee and achievement of outcomes in their chosen area
payments by agents once you have been accepted of training. Cambridge International College will
by Cambridge International College. Should you be meet the needs of individuals and the community
asked for additional fees, please speak to the through the integration of access and equity
College Finance Officer. guidelines. Cambridge International College will
ensure that equity principles for all people are
A Cambridge International College Education implemented through the fair allocation of
Agent must provide you with information on the resources and the right to equality without
following before you make an application to study: discrimination.
• Facilities, equipment and learning resources; Cambridge International College will provide
• Course content, course duration and the opportunities for persons to participate in the
qualification gained on completion. vocational education and training system. This
• Teaching and assessment methods; College prohibits discrimination towards any
• Details of any arrangements with other individual or group in any form, including:
providers for recognition or completion of the
course. • Gender;
• Tuition fees, refund conditions and other • Pregnancy;
expenses; • Race, colour, nationality, culture, ethnic or
• Information about living in Australia, the ethno-religious background;
College campus and location, accommodation • Marital status;
availability, and costs of living; • Sexual/Gender identification and/or
• The minimum level of English language orientation (actual or presumed)
proficiency, educational qualifications and • Disabilities; and
work experience required for acceptance into a • Indigenous Australians.
course;
• Student visa requirements. All Cambridge International College employees are
• The conditions imposed on student visas committed to ensuring that the College selection
including satisfactory academic performance, criterion is non-discriminatory, providing fair
attendance requirements and working. access to training for all people through:
• The requirement that Cambridge International • Being responsive to your needs and
College must report students who fail to meet suggestions on a day to day basis. If a member
their visa conditions to DIBP of staff believes that a student is experiencing
• Withdrawal arrangements; difficulties, then it is their responsibility to
• Admission procedures, credit transfers and the refer the matter to the Director of Studies.
recognition of prior learning (RPL) policies at Upholding the values and integrity of
the College;
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Cambridge International College by complying
with policies; 17. Language, Literacy and Numeracy
• procedures and legislative requirements, and Support (LLN)
incorporating access and equity principles into If you have problems with language, literacy or
all functions and activities within Cambridge numeracy, we will discuss a number of options to
International College, as well as the operation help. If necessary we will offer counselling about
and culture of Cambridge International your particular problem and how it may affect
College; your progress in our course. Recommendations
• Providing training and assessment and learning will be made but, finally it is up to you whether
resource materials of the highest quality that you act on them.
take into account cultural and linguistic needs If the assessment identifies that you need further
and will be used in an ethical manner; development in a specific area, the Director of
• Participating in staff development programs to Studies, will discuss the options with you.
assist in developing training and assessment The Learning Advisor is also available, free of
methods and practices, as well as skills in charge, for learning support on campus. The
relating appropriately to a diverse student Learning Advisor is able to provide ongoing on
population; campus support with literacy, numeracy and study
• Being responsive to the needs and suggestions skills.
of Cambridge International College students by
ensuring that training and assessment
18. Student selection
procedures are flexible;
Cambridge International College have the
• Assessment methods include but are not
following selection criteria in recruiting students
limited to, demonstration, written tests,
for our programs. These include relevant skills,
questions and answers, oral questioning,
experience and career plans.
written reports, role play and/or visual
simulations, case studies, presentations,
To study in a VET program at Cambridge
portfolio development and
International College you must be at least 18 years
practical/supervisory reports.
old. You must have completed Year 11 or its
• Being alert to the facts that some training equivalent for Certificate III and Certificate IV
programs offered may have a limited number course, and Year 12 or its equivalent for Diploma
of places available and these will be filled as of Advanced Diploma course. However, if you are a
per the requirements detailed with the client mature age entrant, you may use your work
selection information; experience as evidence of your ability to
• Ensuring our enrolment procedures will be free successfully complete the course. You must also
of discrimination, and if an individual does not have an IELTS [general] score of 5.5 or equivalent
meet the entry requirements, all attempts will to enter a Vocational Course.
be made to assist them to identify all If you do not have the required level of English
alternative courses of action. Cambridge International College will ask you to do
an English Course to help you meet the entry
Should you feel that you have any issues related to requirement.
access and equity, you should contact the The amount of English study you will need
Admissions Manager. If you are not happy with the depends on your current level of English.
response you can contact the Chief Executive
Officer. All discussions will be treated In addition, specific training programs may require
confidentially. All our staff are expected to follow a different or specific type of selection criteria. The
our Code of Conduct. This handbook sets out your most common selection criteria are:
rights and responsibilities as a student.
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• ability to complete the training program; Australian High Commission, Embassy or
• the reason why you wish to take the training Consulate. You can also obtain information about
program and how the program will help you Australian Student Visas on the following
with your career plans; Australian Government websites:
• any other criteria relevant to National Training www.studyinaustralia.gov.au; www.border.gov.au
Package pre-requisites. These websites provide you with official details
Offers of course placement will be based on the about:
assessment of the Director of Studies who will take • Entry requirements for a Student Visa;
your qualifications and proficiencies into account. • Your responsibilities after you receive your
Student Visa;
19. Guidelines for admission • Documents you are required to submit with
your Student Visa application.
19a. Introductory Information
Please Remember: Depending on the country in
To study in Australia you must:
which you live and the application process, your
• be enrolled in a course which is registered by visa may take weeks or even months to be
the Australian Government; approved. This is important to remember when
• attend the course full time. That is for at least you choose your start date with Cambridge
20 contact hours per week*; International College.
[*Study mode / delivery of all courses are full
time face-to-face on campus, with practical
20a. Certified Documents
off-site commercial kitchens for Certificate III
When you apply to enrol in a Cambridge
in Commercial Cookery and simulated work
International College course you will be asked to
environments. An online learning platform is
supply Certified Documents. Certified Documents
also available to access learning resources]
are copies of original documents which have been
• have an Australian Student Visa.
certified as being a true copy of the original
document.
The following information will help you to apply to
study in Australia at Cambridge International
The copies can only be certified by an authorised
College. This information is a guide only and you
person, such as:
will find more information about visa
• The institution which issued the original
requirements, student selection, course
documents;
information and fees:
• An officer in the admissions department of
• in this Cambridge International College Student
Cambridge International College;
Handbook
• An appointed agent of Cambridge
• on the Cambridge International College
International College;
website (www.cambridgecollege.com.au);
• An officer in the records or admissions
• in Cambridge International College brochures;
department of a tertiary institution;
• on Australian Government websites listed
• A Justice of the Peace (Australia only);
below or
• A Notary Public (People’s Republic of China
• by contacting the College.
only).
20. Applying for an Australian Student The copies must:
Visa • State – “I certify this to be a true copy of the
To apply for a visa you need to contact a original”;
representative of the Australian Government at an • Be signed and dated by the authorised person;
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• Contain the clearly written name, occupation their qualifications and/or Statements of
and contact details of the authorised person. Attainment recognised by completing the RPL
In the case of a tertiary institution the official Application form before coming to Australia or
stamp of the institution should be used. during the first two weeks after enrolling in a
course unit at Cambridge International College.
Certified copies of documents can be accepted in RPL will not be considered after that time.
hard copy by mail for the application process or by
fax or email from Cambridge International College Where RPL is granted before an International
agents. Certified documents submitted to Student has a visa issued, then the period of the
Cambridge International College become the course will be adjusted appropriately when the
property of the college and will not be returned. Electronic Confirmation of Enrolment (eCoE) is
issued. If RPL is agreed after visa issue the College
Original documents, which are in a language other will report the change of course duration via
than English, must be translated by an official PRISMS as required under Section 19 of the ESOS
translator registered with a government body or Act 2000. If such a case occurs the student will
by agents who have been designated as maintain a full time study load. In either case the
translators. These translated documents must student will not be allowed to study less than a
include the date, the name and signature of the minimum full time load per week (20 hours).
translator and the translator’s official stamp.
DIBP through PRISMS is to be advised of the
20b. Recognition of qualifications and student’s RPL. The student’s details are adjusted to
statements of attainment reflect the College decision.
All AQF qualifications and statements of
attainment will be fully recognised and credit There is a fee schedule for when a student applies
transfer is available to students enrolling in any of for recognition of their skills. This schedule consists
our courses. of an application fee plus a fee per unit of
competence for which they are seeking RPL. These
Any student wishing to apply for recognition of fees must be paid when making the application
existing qualifications or a statement of attainment and are not refundable. The fee per unit of
should apply to Admissions or the Director of competence may vary for each course. Please
Studies for a Recognition of Prior Learning enquire prior to making an RPL application.
application or visit the website
www.cambridgecollege.com.au. If a student is unsuccessful the total amount paid
less the RPL application fee will be deducted from
the course tuition fees. If a student gains RPL
21. Recognition of Prior Learning (RPL)
through the RPL process for units of their course,
Students with VET training programs are provided
their overall course time will effectively be
with full recognition of their current skills and
reduced. Therefore, a pro rata adjustment to the
knowledge. CIC promotes the acknowledgment of
course fees will apply. Any adjustment of time will
'non-traditional' forms of learning as valid
comply with National Code standard 12.
pathways for recognition of competency
achievement during the RPL assessment process.
The RPL process conducted is an assessment 22. Application to study at Cambridge
process, which provides acknowledgement of all International College
skills and knowledge gained through life You must complete an application form before you
experiences, work experience, previous training begin studying at CIC. This application form
and formal education. A student may elect to have contains all necessary data, which may be
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