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please visit www.dmn.ca $25 2009 Published annually NOW AVAILABLE! Daily updates on New Businesses & New Movers Be the first to reach 866-922-2553 these hot new prospects infoCANADA.ca
table of contents
MAIN LISTINGS INDEX.....................................................................................................................................................................................1
Alphabetical listings of more than 500 marketing suppliers. Locate specific listings categorized by the primary
service or product.
Associations & Industry Organizations .....................................................................................................................................................14
Alternative DM Media/DRTV/Mobile/Text/Word of Mouth ...............................................................................................................16
Call Centres/Contact Centres/Customer Services .................................................................................................................................19
Canada Post Recognized Mail Prep Software .........................................................................................................................................23
Data Management/Entry/Merge-Purge ...................................................................................................................................................23
Coupons/Sampling/Co-op Mailing/Flyers ...............................................................................................................................................25
CRM or Business Intelligence Software & Systems ...............................................................................................................................26
Data Mining/Segmentation/Analytics ......................................................................................................................................................29
Database Marketing/Loyalty Marketing Specialist ...............................................................................................................................32
Direct Marketing Agency ...............................................................................................................................................................................35
Distribution & Delivery Services ..................................................................................................................................................................43
DM Creative, Copy & Design .........................................................................................................................................................................44
DM Executive Recruitment, Search, Staffing ...........................................................................................................................................46
DM Printing .........................................................................................................................................................................................................48
Email Campaign Management & Delivery ...............................................................................................................................................51
Enhancing/Appending Data Services .......................................................................................................................................................53
Envelopes & Dimensional Mailers ...............................................................................................................................................................54
Fund Raising & Not-For-Profit Specialists .................................................................................................................................................55
Fulfillment Services ..........................................................................................................................................................................................56
GIS & Geodemographics/Location Intelligence . ...................................................................................................................................58
Incentives/Gift Cards/Reward Programs . .................................................................................................................................................58
List Manager/Owner/Compiler ....................................................................................................................................................................61
List Broker ............................................................................................................................................................................................................64
Mail Prep Equipment & Mail Processing Equipment . ..........................................................................................................................64
Mailing House/Lettershop/Mail Services .................................................................................................................................................65
Management Consultant (Strategy, Privacy, etc) ..................................................................................................................................70
Marketing/Market Research/Surveys/Polls . ............................................................................................................................................73
Online Advertising Network .........................................................................................................................................................................74
Payment Processing/Credit & Order Management ..............................................................................................................................75
Premiums/Sales Promotion . .........................................................................................................................................................................76
Search Engine Marketing ...............................................................................................................................................................................77
Variable Imaging/1 to 1 Printing/Custom Printing ...............................................................................................................................78
Web Analytics/Tracking...................................................................................................................................................................................79
Voice Broadcast/Voice-Based Lead Generation .....................................................................................................................................80
ADVERTISERS INDEX......................................................................................................................................................................................13
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DM INDUSTRY or the U.S.
SOURCEBOOK 2009 Member of:
Supplement to Direct Marketing Direct Marketing Association of Toronto
Direct Marketing is published by POSTMASTER:
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guide, as well as a universe of over 20,000 marketing
EDITOR professionals, call Lloydmedia Inc. at 905.201.6600 or
Pat Atkinson 800.668.1838
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Direct Marketing is published monthly, 12 times a year, plus NOTICE OF COPYRIGHT & LIST RENTAL AGREEMENTS:
the DM Industry Source Book, and may be obtained through The entire contents of this publication is protected by
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Direct Marketing DM Industry Sourcebook 2009 1
Alternative DM Media/DRTV/Mobile/Text/Word
LISTINGS INDEX of Mouth
Company CATEGORY PAGE Company CATEGORY PAGE
The following is an alphabetical listing of all organizations and companies contained in this guide. Each listing is categorized by the primary service or product supplied by the
company or organization. For cross references, please refer back to the main listing for details, contacts and descriptions. Suppliers from the U.S. have only been listed when the
company or organization is a member of a Canadian association, has Canadian offices, is known to supply to the Canadian market, or has specifically requested to be listed.
24-7 INTOUCH......................................................................Customer Service & Contact Centre Services.....................................19 ASSETPRINT...........................................................................Direct Marketing Agency....................................................................36
24/7 CANADA.......................................................................Email Campaign Management & Delivery........................................51 ASSETPRINT...........................................................................Distribution & Delivery Services.........................................................43
3M CANADA COMPANY................................................Envelopes & Dimensional Mail Products...........................................54 ASSETPRINT...........................................................................DM Executive Recruitment/Search/Staffing.....................................46
ASSETPRINT...........................................................................Email Campaign Management & Delivery........................................51
a ASSETPRINT...........................................................................Fulfillment/Shipping/Processing.......................................................56
A COUPLE OF CHICKS E-MARKETING..................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 ASSETPRINT...........................................................................Mailing House/Lettershop/Full Service.............................................65
AARM.........................................................................................Associations & Industry Organizations..............................................14 ASSETPRINT...........................................................................VDI/VDP/One to One/Customized Print............................................78
ABER GROUP, THE.............................................................Direct Marketing Agency....................................................................42 ASSISTUS.................................................................................CRM & BI System & Services..............................................................26
ACCENTURE CANADA.....................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 ASSOCIATION OF
ACHIEVEGLOBAL................................................................Customer Service & Contact Centre Services.....................................19 CANADIAN ADVERTISERS...........................................Associations & Industry Organizations..............................................14
ACL SERVICES.......................................................................Data Mining/Analytics/Segmentation/Modelling...........................29 ASSOCIATION OF REGISTERED
ACTIONPAK............................................................................Flyers/Coupons/Coop Mailing/Inserts...............................................25 GRAPHIC DESIGNERS OF.............................................Associations & Industry Organizations..............................................14
AD DIRECT MARKETING...............................................Mailing House/Lettershop/Full Service.............................................65 ASSURANT SOLUTIONS................................................Customer Service & Contact Centre Services.....................................19
ADAPT MEDIA INC............................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16 ATELKA INC............................................................................Customer Service & Contact Centre Services.....................................19
ADASTRA CORPORATION............................................CRM & BI System & Services..............................................................29 ATYPIC.......................................................................................Direct Marketing Agency....................................................................36
ADCENTRICITY....................................................................Marketing Research/Polls/Surveys....................................................74 AUTOMATED FULFILLMENT SYSTEMS...............Payment Processing/Credit/Order Systems.......................................75
ADDRESS-ALL MAILING SERVICES LTD.............Fulfillment/Shipping/Processing.......................................................56 AUTOMATED FULFILLMENT SYSTEMS...............Fulfillment/Shipping/Processing.......................................................57
ADS DIRECT MEDIA..........................................................Flyers/Coupons/Coop Mailing/Inserts...............................................25 AUTOMATIC MAILING & PRINTING INC.............DM Printing..........................................................................................48
ADVANTEX MARKETING AVAYA CANADA CORP....................................................Customer Service & Contact Centre Services.....................................20
INTERNATIONAL INC.......................................................Database Marketing & Loyalty Marketing Services..........................32 AXIOM NEWS SERVICES................................................Database Marketing & Loyalty Marketing Services.......................... 32
ADVERTISING STANDARDS CANADA.................Associations & Industry Organizations..............................................14 AXIS DATABASE MARKETING GROUP INC.......Database Marketing & Loyalty Marketing Services..........................32
AEROPLAN..............................................................................Database Marketing & Loyalty Marketing Services..........................32 AZOOGLE NETWORK......................................................Marketing Research/Polls/Surveys....................................................74
AFP OTTAWA CHAPTER.................................................Associations & Industry Organizations..............................................14
AFTERMARKETING SOLUTIONS..............................DM Creative/Copy/Design..................................................................44 B
AGENCY 59 DIRECT..........................................................Direct Marketing Agency....................................................................35 B STREET COMMUNICATIONS..................................DM Creative/Copy/Design..................................................................44
AGENCYLINK.........................................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 B5MEDIA INC........................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
AIIM GROUP..........................................................................DM Printing..........................................................................................48 BAGHEERA CONSULTING.............................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
AIR MILES REWARD PROGRAM...............................Database Marketing & Loyalty Marketing Services..........................32 BAKER-BLAIS MARKETING INC................................Direct Marketing Agency....................................................................36
AKRAN MARKETING........................................................Incentives/Rewards/Gift Cards...........................................................58 BALMORAL MARKETING & ADVERTISING......DM Creative/Copy/Design..................................................................44
ALBERTA CALL CENTRE ASSOCIATION..............Associations & Industry Organizations..............................................14 BANKS & DEAN....................................................................DM Executive Recruitment/Search/Staffing.....................................47
ALL THINGS CLING LTD.................................................Envelopes & Dimensional Mail Products...........................................54 BARBADOS INVESTMENT
ALLARD JOHNSON COMMUNICATIONS...........Direct Marketing Agency....................................................................35 & DEVELOPMENT CORP................................................Customer Service & Contact Centre Services.....................................20
ALLEGRO BROKERAGE SERVICES INC................List Manager/Owner/Complier..........................................................61 BAREFOOT CREATIVE INC............................................DM Creative/Copy/Design..................................................................44
ALTERIAN INC.......................................................................CRM & BI System & Services..............................................................26 BARNES MARKETING & ASSOC. INC....................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
ALTERNATIVE INT’L BASE CONSULTING
MAILING SOLUTIONS INC............................................Mailing House/Lettershop/Full Service.............................................65 AND MANAGEMENT INC..............................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
American Marketing Association.........Associations & Industry Organizations..............................................14 BASSETT DIRECT................................................................DM Printing..........................................................................................48
AMERICAN COLOR............................................................DM Printing..........................................................................................48 BATTLEFIELD GRAPHICS..............................................DM Printing..........................................................................................48
AMERICAN EXPRESS INCENTIVE SERVICES....Incentives/Rewards/Gift Cards...........................................................58 BBDO WINDSOR.................................................................Direct Marketing Agency....................................................................36
AMERICAN LIST COUNSEL..........................................List Manager/Owner/Complier..........................................................61 BC TECHNOLOGY INDUSTRY ASSOCIATION..Associations & Industry Organizations..............................................14
AMI...............................................................................................DM Printing..........................................................................................48 BC3 STRATEGIES.................................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
ANCHOR COMPUTER......................................................Data Management Services & Systems.............................................23 BEACON CREATIVE INC..................................................DM Creative/Copy/Design..................................................................44
ANDREWS MAILING SERVICE...................................Mailing House/Lettershop/Full Service.............................................65 BEAKBANE MARKETING INC.....................................DM Creative/Copy/Design..................................................................44
ANGOSS SOFTWARE CORPORATION..................Data Mining/Analytics/Segmentation/Modelling...........................29 BEAUCHEMIN
ANTARCITCADIGITAL......................................................Email Campaign Management & Delivery........................................51 COMMUNICATION MARKETING..............................Direct Marketing Agency....................................................................36
AOL CANADA INC..............................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16 BEAUTYROCK INC..............................................................Customer Service & Contact Centre Services.....................................20
APPLECORE INTERACTIVE...........................................Web Analytics/Tracking/Measurement.............................................79 BELL BROADCAST & NEW MEDIA FUND..........Associations & Industry Organizations..............................................14
APPLIED COMMUNICATIONS...................................DM Creative/Copy/Design..................................................................44 BELL CANADA......................................................................Customer Service & Contact Centre Services.....................................20
AQUENT MARKETING BEST BUY CANADA..........................................................Incentives/Rewards/Gift Cards...........................................................58
AND CREATIVE SERVICES.............................................DM Executive Recruitment/Search/Staffing.....................................46 BEVERLEY HOWELL & ASSOCIATES......................Fundraising & Not-For-Profit Agencies.............................................55
ARC WORLDWIDE..............................................................Direct Marketing Agency....................................................................36 BIMM COMMUNICATIONS GROUP.......................Direct Marketing Agency....................................................................36
ARCUS GROUP.....................................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 BIZBASH TORONTO..........................................................Associations & Industry Organizations..............................................14
ARDEXUS CORP..................................................................CRM & BI System & Services..............................................................26 BLACK ROCK MARKETING GROUP........................Direct Marketing Agency....................................................................36
AREA MARKETING GROUP.........................................Incentives/Rewards/Gift Cards...........................................................58 BLAKELY & ASSOCIATES...............................................Fundraising & Not-For-Profit Agencies.............................................55
ARIA SOLUTIONS...............................................................Data Mining/Analytics/Segmentation/Modelling...........................29 BLAST RADIUS TORONTO............................................Direct Marketing Agency....................................................................36
ARIAD CUSTOM COMMUNICATIONS..................Database Marketing & Loyalty Marketing Services..........................32 BLITZ DIRECT........................................................................Direct Marketing Agency....................................................................36
ARNOLD BRAND RESPONSE......................................Direct Marketing Agency....................................................................36 BLITZ DIRECT & DATA.....................................................Database Marketing & Loyalty Marketing Services..........................32
ARTEZ INTERACTIVE........................................................Fundraising & Not-For-Profit Agencies.............................................55 BLITZ PROMOTION DATA DIRECT..........................Direct Marketing Agency....................................................................36
ARTSMARKETING SERVICES......................................Fundraising & Not-For-Profit Agencies.............................................55 BLOCKBUSTER CANADA...............................................Incentives/Rewards/Gift Cards...........................................................58
ASKMEN.COM......................................................................Search Engine Marketing/Advertising...............................................77 BLUE NORTH STRATEGIES INC.................................Database Marketing & Loyalty Marketing Services..........................32
ASSETPRINT...........................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16 BLUE OCEAN CONTACT CENTRES..........................Customer Service & Contact Centre Services.....................................20
ASSETPRINT...........................................................................Customer Service & Contact Centre Services.....................................19 BLUEPRINT FUNDRAISING
ASSETPRINT...........................................................................Canada Post Recognized Mail Prep Software....................................23 & COMMUNICATIONS.....................................................Fundraising & Not-For-Profit Agencies.............................................55
ASSETPRINT...........................................................................Flyers/Coupons/Coop Mailing/Inserts...............................................25 BLUESTREAM DATABASE
ASSETPRINT...........................................................................Database Marketing & Loyalty Marketing Services..........................32 SOFTWARE CORP...............................................................CRM & BI System & Services..............................................................26
BMR GROUP..........................................................................Direct Marketing Agency....................................................................36
2 DM Industry Sourcebook 2009 Direct Marketing
Alternative DM Media/DRTV/Mobile/Text/Word
LISTINGS INDEX of Mouth
Company CATEGORY PAGE Company CATEGORY PAGE
BMR GROUP..........................................................................Database Marketing & Loyalty Marketing Services..........................32 CENTREPOINT......................................................................Fundraising & Not-For-Profit Agencies.............................................55
BOIRE FILLER GROUP.....................................................Data Mining/Analytics/Segmentation/Modelling...........................29 CENTTRIC MARKETING SYSTEMS..........................Customer Service & Contact Centre Services.....................................20
BOS TORONTO.....................................................................Direct Marketing Agency....................................................................36 CERIDIAN CANADA LTD................................................Payment Processing/Credit/Order Systems.......................................75
BOWE BELL & HOWELL LTD.......................................Mail Prep/Mail Processing Equipment...............................................64 CF PRODUCTION MANAGEMENT..........................Direct Marketing Agency....................................................................37
BOWNE MARKETING & CHAD MANAGEMENT GROUP..................................DM Executive Recruitment/Search/Staffing.....................................47
BUSINESS COMMUNICATIONS................................DM Printing..........................................................................................48 CHALK MEDIA......................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
BOXPILOT, INC.....................................................................Voice Broadcast Services/Lead Generation........................................80 CHALKBOARD MARKETING.......................................Direct Marketing Agency....................................................................37
BRADFORD DIRECT INC................................................Mailing House/Lettershop/Full Service.............................................65 CHANNEL 500 INC............................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
BRAND 360° STRATEGIES, INC.................................Direct Marketing Agency....................................................................36 CHASE CARD SERVICES.................................................Incentives/Rewards/Gift Cards...........................................................59
BRANDEDGE.........................................................................Direct Marketing Agency....................................................................36 CHESSIE LISTS INC............................................................List Manager/Owner/Complier..........................................................61
BREININGER & ASSOCIATES.......................................Marketing Research/Polls/Surveys....................................................74 CHEXX INC..............................................................................Premiums/Sales Promotion Services.................................................76
BRITISH COLUMBIA ASSOCIATION CHILL MEDIA INC...............................................................Direct Marketing Agency....................................................................37
OF INTEGRATED MRKTRS............................................Associations & Industry Organizations..............................................14 CINEPLEX MEDIA...............................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
BROADVIEW NETWORKS.............................................CRM & BI System & Services..............................................................26 CIRCUMFERENCE...............................................................Customer Service & Contact Centre Services.....................................20
BRYAN AND WHITMORE CISCO SYSTEMS CANADA CO....................................Data Mining/Analytics/Segmentation/Modelling...........................30
COMMUNICATION INC...................................................DM Printing..........................................................................................48 CITYXPRESS CORP............................................................ Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
BUILDINGSALESTEAMS.COM...................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 CLB MEDIA..............................................................................List Manager/Owner/Complier..........................................................61
BUSINESS GUIDANCE SYSTEMS INC....................Data Mining/Analytics/Segmentation/Modelling...........................29 CLEAN SHEET COMMUNICATIONS.......................DM Creative/Copy/Design..................................................................44
BUSINESS INFORMATION CLEANLIST.COM INC.......................................................Data Management Services & Systems.............................................23
GROUP/SCOTT’S DIRECTORIES...............................List Manager/Owner/Complier..........................................................61 CLICKINSIGHT CORPORATION.................................Search Engine Marketing/Advertising...............................................77
BUSINESS OBJECTS..........................................................Canada Post Recognized Mail Prep Software....................................23 CLICKSTREAM INTERACTIVE GROUP CORP....VDI/VDP/One to One/Customized Print............................................78
BZZAGENT..............................................................................Direct Marketing Agency....................................................................36 CLIXX DIRECT MARKETING.........................................Mailing House/Lettershop/Full Service.............................................66
CLOSED LOOP INC.............................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
C COLOUR....................................................................................Direct Marketing Agency....................................................................37
CANADA NEWSWIRE.......................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16 COLOUR INNOVATIONS INC.......................................DM Printing..........................................................................................48
CANADA POST BORDERFREE...................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70 COLOURTIME PRINTING & DIGITAL......................DM Printing..........................................................................................48
CANADA POST CORPORATION................................Distribution & Delivery Services.........................................................43 COMDATA SERVICES LTD.............................................Canada Post Recognized Mail Prep Software....................................23
CANADADIRECT DATABASE COMMERCETEL...................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
MARKETING INC.................................................................Customer Service & Contact Centre Services.....................................20 COMPEREMEDIA................................................................Marketing Research/Polls/Surveys....................................................73
CANADADIRECT COMPLETE MAILING SERVICE..................................Mailing House/Lettershop/Full Service.............................................66
DATABASE MARKETING INC......................................Data Management Services & Systems.............................................23 COMSCORE MEDIA METRIX.......................................Web Analytics/Tracking/Measurement.............................................79
CANADADIRECT CONNECTIS GROUP.........................................................CRM & BI System & Services..............................................................26
DATABASE MARKETING INC......................................Data Mining/Analytics/Segmentation/Modelling...........................29 CONSUMER IMPACT MARKETING.........................Database Marketing & Loyalty Marketing Services..........................33
CANADADIRECT CONTACT PROFESSIONALS ALLIANCE INC.....Associations & Industry Organizations..............................................14
DATABASE MARKETING INC......................................Mailing House/Lettershop/Full Service.............................................66 CONTACTNB..........................................................................Associations & Industry Organizations..............................................14
CANADAPLUS.COM.........................................................Marketing Research/Polls/Surveys....................................................73 CONVERSYS INC..................................................................Marketing Research/Polls/Surveys....................................................74
CANADIAN ASSOCIATION COPYWELL DIGITAL PRINTING................................VDI/VDP/One to One/Customized Print............................................78
OF INTERNET PROVIDERS...........................................Associations & Industry Organizations..............................................14 CORBER MARKETING (2008).....................................DM Creative/Copy/Design..................................................................44
CANADIAN FRANCHISE ASSOCIATION..............Associations & Industry Organizations..............................................14 CORNERSTONE GROUP OF COMPANIES...........Database Marketing & Loyalty Marketing Services..........................33
CANADIAN HEALTHCARE ASSOCIATION..........List Manager/Owner/Complier..........................................................61 CORPORATE TELECOM SERVICES...........................Customer Service & Contact Centre Services.....................................20
CANADIAN INTERNET CORUS CUSTOM NETWORKS....................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
REGISTRATION AUTHORITY.......................................Associations & Industry Organizations..............................................14 COSSETTE HEALTHCARE..............................................Direct Marketing Agency....................................................................37
CANADIAN LIST BROKERS..........................................List Manager/Owner/Complier..........................................................61 COVER-ALL COMPUTER SERVICES CORP.........Canada Post Recognized Mail Prep Software....................................23
CANADIAN MAILING MACHINES...........................Mail Prep/Mail Processing Equipment...............................................64 COX TARGET MEDIA.........................................................Distribution & Delivery Services.........................................................43
CANADIAN MARKETING ASSOCIATION............Associations & Industry Organizations..............................................14 CREATIVE MAILING SOLUTIONS INC...................Mailing House/Lettershop/Full Service.............................................66
CANADIAN MEDIA NETWORK..................................Distribution & Delivery Services.........................................................43 CRITICAL MASS CALGARY...........................................Direct Marketing Agency....................................................................37
CANADIAN PRINTING RESOURCES.......................DM Printing..........................................................................................48 CRM CANADA.......................................................................CRM & BI System & Services..............................................................26
CANADIAN PRINTING RESOURCES.......................Envelopes & Dimensional Mail Products...........................................54 CRM CONNECTIONS........................................................CRM & BI System & Services..............................................................26
CANADIAN STANDARDS ASSN................................Associations & Industry Organizations..............................................14 CRM MATTERS.....................................................................CRM & BI System & Services..............................................................26
CANADIAN TIRE GIFT CARDS....................................Incentives/Rewards/Gift Cards...........................................................58 CRM UNLEASHED/FORCE SOFTWARE................CRM & BI System & Services..............................................................26
CANADIAN TIRE GIFT CARDS....................................Premiums/Sales Promotion Services.................................................76 CROOK & GRANT
CANARY DIRECT MARKETING..................................Direct Marketing Agency....................................................................36 LITHOGRAPHERS LIMITED..........................................DM Printing..........................................................................................48
CANLAW...................................................................................List Manager/Owner/Complier..........................................................61 CUNDARI GROUP LIMITED.........................................Direct Marketing Agency....................................................................37
CANPAGES..............................................................................List Manager/Owner/Complier..........................................................61 CUNDARISFP.........................................................................Direct Marketing Agency....................................................................37
CANPAGES..............................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16 CURRENCY MARKETING...............................................Database Marketing & Loyalty Marketing Services..........................33
CANWEST MEDIAWORKS (CANADA.COM).....Marketing Research/Polls/Surveys....................................................74 CUSTOM DATA IMAGING CORPORATION.........VDI/VDP/One to One/Customized Print............................................78
CAPITAL C COMMUNICATIONS................................Direct Marketing Agency....................................................................36 CUSTOMER CONTACTS..................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
CAPTIVE INTERACTIVE...................................................Email Campaign Management & Delivery........................................51 CUSTOMER FORESIGHT GROUP LTD...................Management Consultant (Strategy/Privacy/Tactics/Etc).................70
CARAT CANADA INC........................................................Direct Marketing Agency....................................................................36 CUSTOMER SERVICE CANADA INC.......................Customer Service & Contact Centre Services.....................................20
CARLSON MARKETING CANADA............................Data Mining/Analytics/Segmentation/Modelling...........................30 CUSTOMERWORKS...........................................................Direct Marketing Agency....................................................................37
CARLSON MARKETING CANADA............................Database Marketing & Loyalty Marketing Services..........................32 CUSTOMETRICS, INC.......................................................Database Marketing & Loyalty Marketing Services..........................33
CARLSON MARKETING CANADA............................Direct Marketing Agency....................................................................37 CUSTOMETRICS, INC.......................................................CRM & BI System & Services..............................................................26
CARLSON MARKETING CANADA............................Incentives/Rewards/Gift Cards...........................................................59 CUSTOMETRICS, INC.......................................................Data Mining/Analytics/Segmentation/Modelling...........................30
CAROUSE COMMUNICATIONS.................................DM Creative/Copy/Design..................................................................44 CUSTOMETRICS, INC.......................................................Enhancing & Appending Data............................................................53
CARRIER CANADA.............................................................Incentives/Rewards/Gift Cards...........................................................59 CUSTOMETRICS, INC.......................................................GIS/Geodemographics/Location Intelligence...................................58
CASALE MEDIA INC................................................... Marketing Research/Polls/Surveys....................................................74 CUSTOMETRICS, INC.......................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................71
CASCADA MOBILE............................................................Associations & Industry Organizations..............................................14 CUSTOMETRICS, INC.......................................................Marketing Research/Polls/Surveys....................................................73
CATEGORY FIVE...................................................................Database Marketing & Loyalty Marketing Services..........................33 CUSTOMETRICS, INC.......................................................Search Engine Marketing/Advertising...............................................77
CBL DATA RECOVERY TECHNOLOGIES INC....................................................................................................................... CUSTOMETRICS, INC.......................................................Web Analytics/Tracking/Measurement.............................................79
CCL LABEL...............................................................................DM Printing..........................................................................................48 CVM MARKETING INC....................................................Database Marketing & Loyalty Marketing Services..........................33
CDS GLOBAL /INDAS.......................................................Fulfillment/Shipping/Processing.......................................................57
Direct Marketing DM Industry Sourcebook 2009 3
Alternative DM Media/DRTV/Mobile/Text/Word
LISTINGS INDEX of Mouth
Company CATEGORY PAGE Company CATEGORY PAGE
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4 DM Industry Sourcebook 2009 Direct MarketingAlternative DM Media/DRTV/Mobile/Text/Word
LISTINGS INDEX of Mouth
Company CATEGORY PAGE Company CATEGORY PAGE
D DXP MARKETING...............................................................DM Printing..........................................................................................49
D’ORO CREATIONS............................................................Incentives/Rewards/Gift Cards...........................................................59 DYCOM DIRECT MAIL SERVICE................................Mailing House/Lettershop/Full Service.............................................66
D3 MANAGEMENT............................................................Email Campaign Management & Delivery........................................51 DYM SYSTEMS INC............................................................Distribution & Delivery Services.........................................................43
DAC GROUP...........................................................................Search Engine Marketing/Advertising...............................................77 DYNAMIC FLYER DISTRIBUTION.............................Flyers/Coupons/Coop Mailing/Inserts...............................................25
DACS MARKETING & SPONSORSHIP...................Premiums/Sales Promotion Services.................................................76
DARE MARKETING INC...................................................Fulfillment/Shipping/Processing.......................................................57 e
DATA DIRECT GROUP......................................................Data Management Services & Systems.............................................24 ECHO MARKETING SOLUTIONS..............................Fundraising & Not-For-Profit Agencies.............................................55
DATA DIRECT GROUP......................................................Distribution & Delivery Services.........................................................43 ECOMCARD CANADA INC............................................Incentives/Rewards/Gift Cards...........................................................59
DATA DIRECT GROUP......................................................DM Printing..........................................................................................48 ECOMEDIA DIRECT INC..................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
DATA DIRECT GROUP......................................................Fulfillment/Shipping/Processing.......................................................57 EGENCIA...................................................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................71
DATA DIRECT GROUP......................................................Mailing House/Lettershop/Full Service.............................................66 EMAIL COMPANY, THE....................................................Email Campaign Management & Delivery........................................52
DATA DIRECT GROUP......................................................VDI/VDP/One to One/Customized Print............................................78 EMAILBANK.CA...................................................................Email Campaign Management & Delivery........................................52
DATA FIX...................................................................................Data Management Services & Systems.............................................24 EMARKETING ASSOCIATION.....................................Associations & Industry Organizations..............................................15
DATA FOCUS..........................................................................Mailing House/Lettershop/Full Service.............................................66 EMBASSY DIGITAL............................................................DM Printing..........................................................................................49
DATA GROUP OF COMPANIES..................................Direct Marketing Agency....................................................................37 EMG MARKETING GROUP LTD.................................Database Marketing & Loyalty Marketing Services..........................33
DATA MANAGEMENT MARKETING.......................DM Printing..........................................................................................48 EMG MARKETING GROUP LTD.................................Direct Marketing Agency....................................................................37
DATA SERVICES INTL.......................................................Data Management Services & Systems.............................................24 EMG MARKETING GROUP LTD.................................DM Creative/Copy/Design..................................................................45
DATACORE MAIL MANAGEMENT LTD.................Mailing House/Lettershop/Full Service.............................................66 EMG MARKETING GROUP LTD.................................Email Campaign Management & Delivery........................................52
DATALAB USA.......................................................................Data Management Services & Systems.............................................24 EMG MARKETING GROUP LTD.................................List Manager/Owner/Complier..........................................................61
DATASELECT..........................................................................List Brokerage......................................................................................64 EMG MARKETING GROUP LTD.................................Mailing House/Lettershop/Full Service.............................................66
DATATECH SMARTSOFT INC......................................Data Management Services & Systems.............................................24 EMG MARKETING GROUP LTD.................................Marketing Research/Polls/Surveys....................................................74
DATATEL INC.........................................................................Web Analytics/Tracking/Measurement.............................................79 EMG MARKETING GROUP LTD.................................Management Consultant (Strategy/Privacy/Tactics/Etc).................71
DAVIS & HENDERSON.....................................................DM Printing..........................................................................................48 EMG MARKETING GROUP LTD.................................Marketing Research/Polls/Surveys....................................................73
DB ADVANTAGE INC........................................................Data Management Services & Systems.............................................24 EMG MARKETING GROUP LTD.................................Premiums/Sales Promotion Services.................................................76
DELVINIA INTERACTIVE INC......................................Email Campaign Management & Delivery........................................52 EMMA WARRILLOW & ASSOCIATES.....................Management Consultant (Strategy/Privacy/Tactics/Etc).................71
DEMAND METRIC..............................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................71 EMPIRE MARKETING CORP.........................................Premiums/Sales Promotion Services.................................................76
DENISON CONSULTING.................................................CRM & BI System & Services..............................................................26 EMPIRICAL..............................................................................Mailing House/Lettershop/Full Service.............................................66
DENOLOGIX...........................................................................Data Mining/Analytics/Segmentation/Modelling...........................30 EMPIRIX INC..........................................................................Customer Service & Contact Centre Services.....................................20
DENTSU CANADA..............................................................Direct Marketing Agency....................................................................37 ENCORE BUSINESS SOLUTIONS..............................CRM & BI System & Services..............................................................27
DERHAK IRELAND EXECUTIVE SEARCH............DM Executive Recruitment/Search/Staffing.....................................47 ENFATICO CANADA..........................................................Data Mining/Analytics/Segmentation/Modelling...........................30
DESIGNERS INC...................................................................DM Creative/Copy/Design..................................................................44 ENGINE ROOM CREATIVE.............................................Direct Marketing Agency....................................................................37
DEVLIN E-BUSINESS ARCHITECTS.........................Database Marketing & Loyalty Marketing Services..........................33 ENIXA.TV..................................................................................Marketing Research/Polls/Surveys....................................................74
DGN MARKETING SERVICES LTD............................Fulfillment/Shipping/Processing.......................................................57 ENQUIRO.................................................................................VDI/VDP/One to One/Customized Print............................................78
DIGIGRAPHICS.....................................................................VDI/VDP/One to One/Customized Print............................................78 ENVIRONICS ANALYTICS..............................................Data Mining/Analytics/Segmentation/Modelling...........................30
DIGITAL CEMENT INC......................................................Email Campaign Management & Delivery........................................52 ENVISION IT...........................................................................Data Mining/Analytics/Segmentation/Modelling...........................30
DIGITAL THEORY MEDIA CONSULTING..............Management Consultant (Strategy/Privacy/Tactics/Etc).................71 EPIC MARKETING SOLUTIONS.................................Data Management Services & Systems.............................................24
DIMENSIONAL PRODUCTS.........................................Envelopes & Dimensional Mail Products...........................................54 EPSILIST INC..........................................................................List Brokerage......................................................................................64
DIRECT ANTIDOTE............................................................Database Marketing & Loyalty Marketing Services..........................33 EQUIFAX CANADA.............................................................Payment Processing/Credit/Order Systems.......................................75
DIRECT IMPACT MARKETING....................................Customer Service & Contact Centre Services.....................................20 EQUINOX MARKETING SERVICES...........................Customer Service & Contact Centre Services.....................................20
DIRECT MAIL MARKETING GROUP.......................Mailing House/Lettershop/Full Service.............................................66 ERIN MOORE COMMUNICATIONS.........................DM Creative/Copy/Design..................................................................45
DIRECT MARKETING ASSOCIATION (US)..........Associations & Industry Organizations..............................................14 ERNEX MARKETING TECHNOLOGIES...................Payment Processing/Credit/Order Systems.......................................75
DIRECT MARKETING ESRI CANADA.......................................................................GIS/Geodemographics/Location Intelligence...................................58
ASSOCIATION OF TORONTO......................................Associations & Industry Organizations..............................................14 ETHOS JWT.............................................................................Direct Marketing Agency....................................................................37
DIRECT MARKETING MAGAZINE............................List Manager/Owner/Complier..........................................................61 EURODIRECT.........................................................................GIS/Geodemographics/Location Intelligence...................................58
DIRECT MEDIA CANADA INC....................................List Brokerage......................................................................................64 EVENT WIZARD CANADA.............................................CRM & BI System & Services..............................................................27
DIRECT POINT GROUP...................................................Fundraising & Not-For-Profit Agencies.............................................55 EXACTTARGET......................................................................Email Campaign Management & Delivery........................................52
DIRECT SALES FORCE INC...........................................Customer Service & Contact Centre Services.....................................20 EXPEDIA CANADA.............................................................Marketing Research/Polls/Surveys....................................................74
DIRECT TARGET PROMOTIONS................................DM Creative/Copy/Design..................................................................44 EXPERIAN MARKETING SERVICES.........................Data Mining/Analytics/Segmentation/Modelling...........................30
DIRECTIMI...............................................................................Management Consultant (Strategy/Privacy/Tactics/Etc).................71 EXPONENTIA.........................................................................Alternative DM Media (DRTV/Mobile/Text/Place)...........................16
DIRECTWEST CORP..........................................................List Manager/Owner/Complier..........................................................61 EXTEND COMMUNICATIONS INC...........................Customer Service & Contact Centre Services.....................................20
DISTRIBUTECH INC...........................................................Fulfillment/Shipping/Processing.......................................................57
DISTRIBUTION DIRECTE................................................Fulfillment/Shipping/Processing.......................................................57 F
DM GRAPHICS INC............................................................DM Printing..........................................................................................49 FANBOX....................................................................................Database Marketing & Loyalty Marketing Services..........................33
DMTI SPATIAL.......................................................................CRM & BI System & Services..............................................................26 FEDERAL EXPRESS CANADA.....................................Distribution & Delivery Services.........................................................43
DMW & ASSOCIATES, LETTERSHOP FIGURS*....................................................................................Data Mining/Analytics/Segmentation/Modelling...........................30
& FULFILLMENT SRVCS.................................................Mailing House/Lettershop/Full Service.............................................66 FINELINE SOLUTIONS.....................................................Customer Service & Contact Centre Services.....................................20
DOLLCO PRINTING............................................................DM Printing..........................................................................................49 FIRST DATA CANADA......................................................Payment Processing/Credit/Order Systems.......................................75
DOMINION BLUE................................................................DM Printing..........................................................................................49 FIXED ADDRESS MARKETING...................................List Manager/Owner/Complier..........................................................62
DOMINKNOW LEARNING SYSTEMS.....................VDI/VDP/One to One/Customized Print............................................78 FJORD INTERACTIVE........................................................Direct Marketing Agency....................................................................37
DOMINO PRINTING SOLUTIONS INC...................DM Printing..........................................................................................49 FLA GROUP, THE.................................................................Fundraising & Not-For-Profit Agencies.............................................55
DONER CANADA................................................................Fundraising & Not-For-Profit Agencies.............................................55 FLAGSHIP SOFTWARE LTD..........................................Canada Post Recognized Mail Prep Software....................................23
DONNEE GROUP, THE.....................................................Fundraising & Not-For-Profit Agencies.............................................55 FLYER DISTRIBUTION
DOTS & PIXELS INC..........................................................DM Printing..........................................................................................49 STANDARDS ASSOCIATION........................................Associations & Industry Organizations..............................................15
DRAFTFCB...............................................................................Direct Marketing Agency....................................................................37 FORECAST RESPONSE INC..........................................DM Creative/Copy/Design..................................................................45
DROPSTOP CANADA.......................................................Distribution & Delivery Services.........................................................43 FORECAST RESPONSE INC..........................................Envelopes & Dimensional Mail Products...........................................54
DST OUTPUT.........................................................................Mailing House/Lettershop/Full Service.............................................66 FORECAST RESPONSE INC..........................................Fundraising & Not-For-Profit Agencies.............................................55
DUE NORTH COMMUNICATIONS INC.................Direct Marketing Agency....................................................................37 FOREMOST MEDIA ONE................................................Mailing House/Lettershop/Full Service.............................................66
DUN & BRADSTREET.......................................................List Manager/Owner/Complier..........................................................61 FOREST STEWARDSHIP
DUNHILL INTERNATIONAL LIST CO......................List Manager/Owner/Complier..........................................................61 COUNCIL CANADA (FSC)..............................................Associations & Industry Organizations..............................................15
DUPLIUM.................................................................................Envelopes & Dimensional Mail Products...........................................54 FORTSUM BUSINESS SOLUTIONS..........................CRM & BI System & Services..............................................................27
DURHAM CONTACT CENTRE.....................................Customer Service & Contact Centre Services.....................................20 FOX GROUP TELECOM CONSULTING...................Management Consultant (Strategy/Privacy/Tactics/Etc).................71
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