WOODBUILD WALES QUALITY IN OFFSITE TIMBER CONSTRUCTION NEIL SUTHERLAND MAKAR - MACIVER HOUSE, TOMATIN 2017
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WoodBUILD Wales Quality in Offsite Timber Construction Neil Sutherland MAKAR MacIver House, Tomatin - 2017
MAKAR • 140 home deliveries • 25+ years • 40 people • 15 - 20 home deliveries / pa • £3.5M turnover 4 Homes at Fodderty, Dingwall - 2014
Why does your organisation exist? People don’t buy what you do, they buy Why you do it – Simon Sinek At MAKAR we believe…..
Lean Enterprises The Toyota Production System • A Japanese thing……. • A manufacturing thing……….. • Adoption of a few technical tactics…… A local example Wide range of sectors – healthcare, service companies, etc Why not for housing?
Off-site delivered Housing: - Sweden 60% - Netherlands 25% - Japan 20% - UK, USA etc, less than 5%
• Offsite – Symbolic of Progress? • Disruptive Cultural Shift? • Change of Attitudes and Behaviours?
• Does not Guarantee Improvement • Represents a Large Overhead & Large Pipeline requirement • Focus on Plant instead of People
Lean – Customer Driven What does the Customer Value - Comfort, Health & Wellbeing - Quality Certainties: Design Workmanship Programme Cost
MAKAR Workshop - 2012
Piper House, Rafford, Forres - 2015
MAKAR Lean Enterprise A Strategic Business Approach 1. Long term Philosophy 2. The right Process will Produce the right Results 3. Add Value to the organisation by developing our People & Partners 4. Continuously solving root Problems, driving organisational learning From The 4 P’s – The Toyota Way, Jeffrey Liker
MAKAR’S LEAN Standardise
JOURNEY 5S
Roll out in
2017 Process
Standardise process
workshop and management
, yard and systems
Lean offices
Lean is being used to help MAKAR
structure and optimise its activities to 2018
achieve its goals and work towards its
mission… Use Process 5S On- Optimise
Mission Build process
site
discipline, management Process
Why we are here…
Roll out on- Optimise (more
and quality tools
Goals site value, less waste).
A tangible series of objectives
which need to be achieved on
route to our mission…
Values 2019
How we conduct ourselves… Pull and Flow
Methods Develop pull and
Things we do… flow in the process.
2022
Perfection
Iterate, engage with others.LEAN PRINCIPLES Value
understanding what the customer
AND CONCEPTS
wants as a product and a
service…
Value Stream
process required to deliver what
the customer wants…
Value
Flow
Perfection regulating work flow through the
process, balance resource
requirements with supply…
Customer
Pull
- the person you are
each step is an input into the
Customer providing a service to next, focus on delivering on time
(internal or external)… and quality when required…
- respect the customer, know the
customer, put yourself in their
shoes… Perfection
relentless focus on improving
the process for the benefit of
all…VALUES AND MISSION IDEAS
What is a “value”? What is a “mission”?
- A specific mode of conduct - preferable to an - Guides actions, spells out its overall goal and
opposite or contrary mode of conduct; path, guides decision-making;
- The way we [should] do things around here. - What a company wants to do for the world;
Ideas as proposed by the MAKAR
team in January 2017What is a Value Stream?
• Includes all activities involved in the design,
production & delivery of a product to the customer
design production delivery
Time
Value Adding Activity WasteValue vs.Waste
Typical Processes
Focus of traditional
improvement programmes
Value • Work Longer
Added • Work Harder
• Add People
• Add Equipment
Waste –
Eliminate
all forms Focus of Lean
Improvement Projects
• Eliminate Waste
• Eliminate DefectsPlanning and Warrant
NEIL NEIL COLIN COLIN CAT
Standard Planning Application Planning Warrant
Standard Building Warrant Document Pack (inc. Design Handover Pack
Document Pack (inc. third party Design Design
third party reports)
reports) Review Review
Record Record
Indicative Business Plan
Populate Full warrant SAP Panel Design CDM Draft
layout of – if required Populate
traffic light drawings - Construction
rooms, document – traffic light
service voids, Location Phase Plan
green stage document –
thresholds Plan, Site
orange stage
Plan,
Foundation,
Indicative GA Plans,
Business Plan Full Set of
Sections, SAP Joinery Details Standard
Stove, SVP, – if required Planning
Elevations details and
Ex.lights, Drawings
panels
MVHR ducts,
catalogue
extracts Warrant
Full set of Drawings
engineers Pack
Specification Budget Other drawings – U-Values Electrical Key Makar Design
Window and Detailed Cost Supporting foundation and Layout and
Roof Colours Drawings – as and structure
Construction
required
Specification
Document Finishes info
Internal
– FFL,
finishes,
window
Preliminary windows.,
Budget External U-Values Plumbing Project colour, roof
Specification doors,
Detailed Cost Design Layout specific finish, service
of Fixtures flooring,
Statement – details void, specific
and Fittings fixtures,
Sustain. & details (party
fittings
Access walls etc)
Draft Panel Service Design Detailed Trade Electrical, Detailed Design Review Service Engineers
Design Application Review Layout of all Literature plumbing and Design Record Hatches / Drawings
and Payment Record Rooms and MVHR layout Contract Envelope Pack
Form Services – agreed with Costing Penetrations
Routes Fixed 3rd Parties Drawings
Design Collate Planning Planning Detailed Confirm Finalise Costing based Warrant Planning Building Building Building Collate Collate
Refinement Planning Design Application Design Site, Design Internal on Design Consent Warrant Warrant Warrant Warrant Pack Engineers
Process Documentati Review Sections and Performance Services Specification Review Application Comments Issued Pack
on Floorplan, Layout and and Warrant Responded
Specifications Routing Design To
Windows and Decorations Engineers Budget Warrant
Doors Selection Drawings Commitment
Selection Fixed
Fixed
Any final In time Application All this
tweaks to the customers Stoves / Internal door Location of can be used information
design, not invited to Heating Selection Wall, Floor, to incentivise exists, this is
major attend Selection Fixed Roof customer just the
redesign Fixed Penetrations decision collation into
Fixed making formal
document
Bathroom packs
Flooring
Selection Selection
Fixed FixedComplex
Process
Site
Projects Earned Created
Conc Planni House Workin
Value Value
Appra Buildin House New
ept ng g to g
isal Kit Home
Desig Permis Warra W&WT Home
Repor
n sion nt Based on
t
Free Free X.X% X.X% X.X% X.X% X.X% X.X% X.X% X.X% costs
associated
with
delivering
15-20 10 5-10 5 5 4 3 3 3 15 To be
stage
confirmedMission and Values Mission
The following values, purpose, mission and methods make MAKAR unique. MAKAR improves people’s lives through better
They define the work we do and the way we do it. buildings and places. MAKAR does this by
designing and delivering high quality housing in a
truly sustainable fashion.
Neil Sutherland, Director
Core Values Methods
Great Buildings. We believe great buildings and places improve people’s The following methods are employed by MAKAR to deliver our mission. They
lives. are specific, methodical and consistent.
Customer Care. Our customers are our focus and everything we do aims to Customer Certainty. We will provide for our customers; design,
serve them. workmanship, program and cost certainty.
Integrated Processes. Our ambitious design is strengthened by integrated Financially Transparent. Our financial methods will be transparent and will
processes. offer value for money for our customers.
Environmental Health. The quality and health of our regional and global Ecological Specification. We will always create healthy living environments
environment is a product of our decisions. supporting a healthy global environment.
Skills & Training. We believe in the future of meaningful work. This results Materials. We will use locally sourced renewable materials, predominantly
from creativity of intention, quality in attitude and skillful execution. timber.
Responsibility. We and no-one else is responsible for the value we provide Regional Supply Chain. We will network and support regional suppliers for
to our customers and the wider community. the economic benefit of the wider community.
Ethics. We are engaged in doing what is good and what is right and our Energy & Carbon Efficient. We adopt the highest standards as our basic
work reflects this. standard.
Continuous Improvement. We aim to continuously improve our methods, Skills & Training. We are a nurturing organisation supporting the growth of all
service and products for our customers and partners. individuals in our team.
Profitability. We aim to earn a reasonable financial return in order to both Research & Development. R&D is intrinsic to what we do day by day.
survive and have the capacity to grow and develop in a financially Simplicity. We aim to provide simple solutions for customers in a seemingly
sustainable way. complex area of activity.
Pride. We are proud of our work. Accessible. Our work is not exclusive and can be available to all.MAKAR Code of Conduct - Respect others - Tell the truth - Be fair - Try new ideas - Ask why - Keep your promises - Do your share
Quality The 4 P’s: Philosophy, Process, People & Partners, Problems Building Houses & Building People - An Attitude, Way of Thinking, Doing & Behaving - Slow down – Right First Time - Standardise for Continuous Improvement - Remove Defects – Rework Destroys Moral - Long Term Partnerships & Customer Relationships
Timber Product Development
In Europe, the development and use of engineered timber products relates closely to the development of complementary Methods of Off-site Construction
MAKAR R&D Serviced Modules Circular Economy Business Support – ERDF
Scottish Wood-fibre Insulation MAKAR n-SIP panels to Passivhaus performance standard • Construction Scotland Innovation Centre – Advanced Timber Products Innovation Challenge funded • Bangor, Strathclyde & Edinburgh Napier Universities
Energy Positive – generate more than used Carbon Efficient – net zero in delivery and use
Culcairn, Evanton, 160 house & mixed-use village extension
Culcairn, Evanton, Easter Ross
• 160 house + Mixed-use village extension
• Mix of tenures and house types
• Extra-care & Co Housing
• Shared Community facilities – allotments, amenity
• Car tamed, Public mobility supported
• Green Infrastructure and Woodland integrated
• Sustainably constructed – Energy positive Carbon
negative
• Regionally distinctive & improving over time
www.makar.co.uk
neil@makar.co.uk
@makarneil
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