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Mm mmm m m Transparency Report 2018 EY Zimbabwe
Contents
Message from the EY Zimbabwe Country Managing Partner ............................................................................................. 3
About us ...........................................................................................................................................................................5
Legal structure, ownership and governance........................................................................................................................5
Network arrangements ……………………………………………………………………………………………………………………………………..………………….…………. 6
Commitment to quality ..................................................................................................................................................... 8
Infrastructure supporting quality …………………………………………………………………………………….……………………………………………………………… 8
Instilled professional values ………………………………………………………………………………………….…………………………………………………………………. 9
Internal quality control system …………………………………………………………………………………………………………………………………………………….. 10
Client acceptance and continuance............................................................................................................................ 11
Performance of audits ............................................................................................................................................. 12
Review and consultation .......................................................................................................................................... 13
Audit partner rotation.............................................................................................................................................. 14
Audit quality reviews ............................................................................................................................................... 14
External quality assurance review ............................................................................................................................. 15
Compliance with legal requirements .......................................................................................................................... 15
Independence practices............................................................................................................................................... 17
Revenue and remuneration .......................................................................................................................................... 20
Financial information ……………………………………………………………………………………….……………………………………………………………………………..20
Partner remuneration …………………………………………………………………………………………………………………………………………………………….…….. 20
Appendix 1: EY Zimbabwe PIE audit clients listed on EU regulated markets ..…………….………………..……………………………………………22
Appendix 2: EYG member firms approved to carry out statutory audits in an EU or EEA member state ................................. 23
More information about EY can be found at ey.com.
Transparency Report 2018: EY Zimbabwe 2
Message from the EY Zimbabwe Country Managing
Partner
Walter Mupanguri
Country Managing Partner
Welcome to the 2018 Transparency Report of Ernst & Young (EY Zimbabwe). We believe that how we advance audit quality,
manage risk and maintain our independence as auditors should be transparent to our stakeholders. We value regular dialogue,
and this report is one of the ways in which we advise our stakeholders on what we are doing in each of these areas.
Executing high-quality audits continues to be our top priority and is at the heart of our commitment to serve the public interest.
It enables us to grow the global EY network successfully and responsibly, while achieving our purpose of building a better working
world. Auditors play a vital role in the functioning of capital markets by promoting transparency and supporting investor
confidence. Companies, regulators and other stakeholders count on us to deliver excellence in every engagement.
We are focused on investing in tools to improve what we do, creating the highest-performing teams, and building trust and
confidence in the audits we perform.
EY Zimbabwe’s reputation is based on and grounded in providing high-quality professional audit services objectively and ethically
to every company we audit.
We continue to embrace the transparency objectives of the European Union’s 8th Company Law Directive which requires
Zimbabwe statutory auditors of public interest entities (PIEs) whose securities are admitted to trading on the capital markets in
the European Union/European Economic Area to publish annual transparency reports.
The 2018 EY Zimbabwe Transparency Report complies with the Directive and covers the financial year ended 30 June 2018. In
this report, you can learn more about our internal quality control system: how we instil professional values, how we perform an
audit, our review and consultation processes, our approach to audit quality reviews, and our independence practices.
EY Zimbabwe is focused on enhancing audit quality and upholding our independence, informed by several matters including
external and internal inspection results. Continuous improvement of audit quality requires us to challenge approaches to audit
execution, and we focus on this by evaluating all inspection findings and taking responsive actions.
Transparency Report 2018: EY Zimbabwe 3
We encourage all our stakeholders — including our clients and their investors, audit committee members and regulators — to
continue to engage with us on our strategy as well as any of the matters covered in this report.
Political events in Zimbabwe in the last year have been significant, firstly with the ousting of the then President, Robert Mugabe
and then more recently with Presidential and National Assembly elections taking place, the former being disputed. Judges of the
Constitutional Court subsequently unanimously agreed that Emmerson Mnangagwa was the duly elected President of our
country.
On 18 September 2018 the new President delivered his maiden State of the Nation address to Parliament. In his address he
outlined steps to be taken to urgently achieve an economic turnaround for Zimbabwe. These include (a) the repeal of the
antiquated Companies Act that we have had, seldom modernised, for over sixty years and its replacement by the Companies and
Other Entities Act, currently in the form of a Bill before Parliament; and (b) the passing of the Zimbabwe Investment and
Development Agency Bill which will consolidate various parts of existing legislation and provide for the establishment of a ‘one-
stop’ investment centre. The President has also declared war on corruption.
In January of this year President Mnangagwa addressed world leaders at the World Economic Forum, declaring ‘Zimbabwe is
Open for Business’. Now that his position has been confirmed by elections and the Court, he is in a position to achieve the
changes needed to encourage new investment in Zimbabwe. We enthusiastically look forward to the new legislation and a new
investment environment. As Country Managing Partner of Ernst & Young Zimbabwe I declare that ‘EY Zimbabwe remains Open
for Business’, whether to assist existing clients or welcoming new ones.
Walter Mupanguri
Country Managing Partner
Ernst & Young, Zimbabwe
EY’s purpose: building a better working world
EY is committed to doing its part in building a better working world.
The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world
over. We develop outstanding leaders who team to deliver on our promises to stakeholders. In so doing, we play a critical role
in building a better working world for our people, our clients and our communities.
Transparency Report 2018: EY Zimbabwe 4
About us
Legal structure, ownership and
governance
In Zimbabwe, Ernst & Young is a partnership organized in Each Region elects a Regional Partner Forum (RPF), whose
Zimbabwe and is a member firm of Ernst & Young Global representatives advise and act as a sounding board to
Limited, a UK company limited by guarantee (EYG). In this Regional leadership. The partner elected as Presiding
report, we refer to ourselves as “EY Zimbabwe,” “we,” “us” Partner of the RPF also serves as the Region’s
or “our.” EY refers collectively to the global organization of representative on the Global Governance Council
the member firms of EYG. The partnership, at 30 June (see page 6).
2018, comprised thirteen partners. Their names can be
found by contacting admin@zw.ey.com or by enquiry at our
offices.
EY Zimbabwe also includes the other EYG member firms in
Zimbabwe:
- Ernst & Young Associates (Private) Limited
- Ernst & Young Advisory Services (Private) Limited
These two companies are wholly-owned by the partnership
and governance issues applicable to the partnership apply
equally to the two companies.
EY Zimbabwe has three offices, these being in Bulawayo,
Harare and Mutare.
EYG member firms are grouped into four geographic Areas:
Americas; Asia-Pacific; Europe, Middle East, India and
Africa (EMEIA); and Japan. The Areas comprise a number of
Regions, which consist of member firms or sections of
those firms.
EY Zimbabwe is part of the EMEIA Area, which comprises
EYG member firms in 98 countries in Europe, the Middle
East, India and Africa. Within the EMEIA Area, there were
11 Regions, and from 1 July 2018 the number has reduced
to 10. EY Zimbabwe is part of the Africa Region.
Ernst & Young (EMEIA) Limited (“EMEIA Limited”), an
English company limited by guarantee, is the principal
coordinating entity for the EYG member firms in the EMEIA
Area. EMEIA Limited facilitates the coordination of these
firms and cooperation between them, but it does not
control them. EMEIA Limited is a member firm of EYG, has
no financial operations and does not provide any
professional services.
Transparency Report 2018: EY Zimbabwe 5
Network arrangements Regional level within the areas. This operating model allows
for greater stakeholder focus in the 27 Regions, permitting
EY is a global leader in assurance, tax, transaction and member firms to build stronger relationships with clients
advisory services. Worldwide, over 250,000 people in and others in each country, and be more responsive to local
member firms in more than 150 countries share a needs.
commitment to building a better working world, united by
shared values and an unwavering commitment to quality, Global Governance Council
integrity and professional scepticism. In today’s global The Global Governance Council (GGC) is the main oversight
market, the integrated EY approach is particularly body of EYG. It comprises one or more representatives from
important in the delivery of high-quality multinational each Region, other member firm partners as at-large
audits, which can span nearly every country in the world. representatives and up to six independent non-executives
This integrated approach enables EY member firms to (INEs). The Regional representatives, who otherwise do not
develop and draw upon the range and depth of experience hold senior management roles, are elected by their RPFs for
required to perform such diverse and complex audits. a three-year term, with provision for one successive
reappointment. The GGC advises EYG on policies, strategies
EYG coordinates the member firms and promotes
and the public interest aspects of its decision—making. The
cooperation among them. EYG does not provide services,
approval of the GGC is required for a number of significant
but its objectives include the promotion of exceptional high-
matters that could affect EY.
quality client service by member firms worldwide.
Each member firm is a legally distinct entity. Their Independent Non-Executives
obligations and responsibilities as members of EYG are Up to six Independent Non-Executives (INEs) are appointed
governed by the regulations of EYG and various other from outside EY. The INEs are senior leaders from both the
agreements. public and private sectors, and reflect diverse geographic
The structure and principal bodies of the global and professional backgrounds. They bring to the global
organization during the year ended 30 June 2018 are organization, and the GGC, the significant benefit of their
described below. They reflect the principle that EY, as a varied perspectives and depth of knowledge. The INEs also
global organization, has a common shared strategy. form a majority of the Public Interest Sub-Committee of the
GGC, which addresses public interest matters, including
The Executive includes the Global Executive (GE), its public interest aspects of decision-making, issues raised
committees and teams, and the leadership of the four under whistle-blowing policies and procedures, perspectives
Areas. At the same time, the network operates on a
Transparency Report 2018: EY Zimbabwe 6
on stakeholder views and engagement in quality and risk understanding of EY’s strategic objectives and helps drive
management discussions. The INEs are nominated by a consistency of execution across the organization.
dedicated committee.
EYG member firms
Global Executive
Under the regulations of EYG, member firms commit
The Global Executive (GE) brings together EY’s leadership themselves to pursue EY’s objectives, such as the provision
functions, services and geographies. It is chaired by the of high-quality service worldwide. To that end, the member
Chairman and CEO of EYG, and includes its Global Managing firms undertake the implementation of global strategies and
Partners of Client Service and Business Enablement; the plans, and work to maintain the prescribed scope of service
Area Managing Partners; the global functional leadership capability. They are required to comply with common
for Talent and Finance; the leaders of the global service standards, methodologies and policies, including those
lines — Assurance, Advisory, Tax and Transaction Advisory regarding audit methodology, quality and risk management,
Services; the Global Leader for Public Policy; and one EYG independence, knowledge sharing, human resources, and
member firm partner on rotation. technology.
The GE also includes the Chair of the Global Accounts Above all, EYG member firms commit to conducting their
Committee and the Chair of the Emerging Markets professional practices in accordance with applicable
Committee, as well as a representative from the Emerging professional and ethical standards, and all applicable
Markets practices. requirements of law. This commitment to integrity and
doing the right thing is underpinned by the EY Global Code
The GE and the GGC approve nominations for the Chairman
of Conduct and EY values (see page 10).
and CEO of EYG, and ratify appointments of the Global
Managing Partners. The GE also approves appointments of Besides adopting the regulations of EYG, member firms
Global Vice Chairs. The GGC ratifies the appointments of enter into several other agreements covering aspects of
any Global Vice Chair who serves as a member of the GE. their membership in the EY organization, such as the right
and obligation to use the EY name, and the sharing
The GE’s responsibilities include the promotion of global
of knowledge.
objectives and the development, approval, and, where
relevant, implementation of: Member firms are subject to reviews that evaluate their
• Global strategies and plans adherence to EYG requirements and policies governing
issues such as independence, quality and risk management,
• Common standards, methodologies and policies to be
promoted within member firms audit methodology, and human resources. Member firms
unable to meet the quality commitments and other EYG
• People initiatives, including criteria and processes for
membership requirements may be subject to separation
admission, evaluation, development, reward and
retirement of partners from the EY organization.
• Quality improvement and protection programs
• Proposals regarding regulatory matters and
public policy
• Policies and guidance relating to member firms’ service
of international clients, business development, markets
and branding
• EY’s development funds and investment priorities
• EYG’s annual financial reports and budgets
• GGC recommendations
The GE also has the power to mediate and adjudicate
disputes between member firms.
GE committees
Established by the GE and bringing together representatives
from the four Areas, the GE committees are responsible for
making recommendations to the GE. In addition to the
Global Audit Committee, there are committees for Global
Markets and Investments, Global Accounts, Emerging
Markets, Talent, Risk Management, Assurance, Advisory,
Tax, and Transaction Advisory Services.
Global Practice Group
This group brings together the members of the GE, GE
committees, Regional leaders and sector leaders. The
Global Practice Group seeks to promote a common
Transparency Report 2018: EY Zimbabwe 7
Commitment to quality The Global PPD oversees development of the EY Global
Audit Methodology (EY GAM) and related technologies so
that they are consistent with relevant professional
Infrastructure supporting standards and regulatory requirements. The Global
Professional Practice group also oversees the development
quality of the guidance, training and monitoring programs and
processes used by member firm professionals to execute
Quality in our service lines audits consistently and effectively. The Global, Area and
Vision 2020+, which sets out EY’s purpose, ambition and Region PPDs, together with other professionals who work
strategy, calls for EYG member firms to provide exceptional with them in each member firm, are knowledgeable about
client service worldwide. This is supported by an EY people, clients and processes, and they are readily
unwavering commitment to quality and service that is accessible for consultation with audit engagement teams.
professionally and globally consistent, and means service Additional resources often augment the Global Professional
that is based on objectivity, professional scepticism, and Practice group, including networks of professionals
adherence to EY and professional standards. focused on:
EYG member firms and their service lines are accountable • Internal—control reporting and related aspects of the
for delivering quality engagements. EY service lines EY audit methodology
manage the overall process for quality reviews of completed • Accounting, auditing and risk issues for specific
engagements and input for the quality of in-process industries and sectors
engagements, which helps achieve compliance with • Event-specific issues involving areas of civil and
professional standards and EY policies. political unrest; or sovereign debt and related
accounting, auditing, reporting and disclosure
Vision 2020+ has reinforced the ownership of quality
implications
by the service lines, including audit. It has also
• General engagement issues and how to work effectively
resulted in increased clarity around the role of risk
with audit committees
management in policies and practices that support and
improve audit quality. Risk management
The Global Vice Chair of Assurance coordinates member Responsibility for high-quality service and ownership of the
firms’ compliance with EY policies and procedures for risks associated with quality is placed with the member
assurance services. firms and their service lines. Among other things, the
Global Risk Management Leader helps oversee the
Professional Practice management of these risks by the member firms, as well as
The Global Vice Chair of Professional Practice, referred to other risks across the organization as part of the broader
as the Global Professional Practice Director (PPD), is Enterprise Risk Management framework.
overseen by the Global Vice Chair of Assurance and works
Member firm partners are appointed to lead risk
to establish global audit quality control policies and
management initiatives in both the service lines and
procedures. Each of the Area Pods is overseen by the
member firms, supported by other staff and professionals.
Global PPD and the related Area Assurance Leader. This
The Global Risk Management Leader is responsible for
helps provide greater assurance as to the objectivity of
establishing globally consistent risk management execution
audit quality and consultation processes.
priorities and enterprise—wide risk management.
The Global PPD also leads and oversees the Global These priorities cascade to member firms, and their
Professional Practice group. This is a global network of execution is monitored through an Enterprise Risk
technical subject matter specialists in accounting and Management program.
auditing standards, who consult on accounting, auditing
and financial reporting matters, and perform various
practice monitoring and risk management activities.
Transparency Report 2018: EY Zimbabwe 8
Global confidentiality policy • Instilled professional values
Protecting confidential information is ingrained in the • Internal quality control system
everyday activities of EYG member firms. Respect for • Client acceptance and continuance
intellectual capital and all other sensitive and restricted • Performance of audits
information is required by the EY Global Code of Conduct, • Review and consultation
which provides a clear set of principles to guide the
• Audit partner rotation
behaviours expected of all EY people. The Global
• Audit quality reviews
Confidentiality Policy further details this approach to
protecting information and reflects the ever—increasing use • External quality—assurance reviews
of restricted data. This policy provides added clarity for EY • Compliance with legal requirements
people and forms the fundamental element of broader
guidance that includes key policies on conflicts of interest, Instilled professional values
personal data privacy and records retention. Other
guidance includes: Sustainable Audit Quality
• Social media guidance Quality is the foundation for exceptional client service. It is
• Information—handling requirements what we pride ourselves on. It is integral to our work and
• Knowledge—sharing protocols central to our responsibility to provide confidence to the
capital markets. Delivering quality is at the heart of all we
do and supports our purpose of building a better working
Cybersecurity
world for our people, our clients and our communities. This
Managing the risk of major and complex cybersecurity is reflected in the Sustainable Audit Quality (SAQ) program,
attacks is a part of doing business for all organizations. which is the highest priority for our Assurance practices.
While no systems are immune from the threat of cyber at-
tacks, EY Zimbabwe is vigilant in the steps taken to secure Each member firm that makes up our global structure is
the environment of EYG member firms and to protect their committed to providing high-quality audits. In 2015, we
clients’ data. The EY approach to cybersecurity is proact- launched the SAQ initiative throughout our Assurance
ive and includes the implementation of technologies and practices. SAQ establishes a governance structure and is
processes necessary to manage and minimize focused on continuously improving our audit process.
cybersecurity risks globally. EY information security and
data privacy programs, consistent with industry practices We use the word “sustainable” in SAQ to demonstrate that
and applicable legal requirements, are designed to protect this is not a one-off, short-term initiative, but an ongoing
against unauthorized disclosure of data. There is a dedic- process of improvement. EY has had a common audit
ated team of internal and external cybersecurity special- methodology for some time; now we have a common
ists who actively monitor and defend EY systems. language and processes regarding audit quality.
Beyond technical and process controls, all EY people are There are six components to SAQ: tone at the top,
required to affirm in writing their understanding of the
strengthening people capabilities, simplification, audit
principles contained in the EY Global Code of Conduct and
their commitment to abide by them and to participate in an technology and digital, enablement and quality support,
annual security awareness learning activity. There are and accountability. SAQ is implemented by each member
various policies outlining the due care that must be taken firm, and is coordinated and overseen globally.
with technology and data, including but not limited to the
Audit quality and the key elements of SAQ are something
Global Information Security Policy, and a global policy
around the Acceptable Use of Technology. EY every senior manager, manager and team member must
cybersecurity policies and processes recognize the understand and be committed to implementing locally. SAQ
importance of timely communication. EY people receive is essential to all our goals and ambitions, and each of
regular and periodic communications reminding them of the Regional and Area leaders is held accountable for
their responsibilities around these policies and general those goals.
security awareness practice.
We have made significant progress through SAQ. EY’s
Components of the audit quality control program internal and external inspection findings globally are
showing improvement, and we are producing greater
In the following sections, we describe the principal
consistency in execution. We have deployed world—class
components of the audit quality control program, which EY
tools that enhance the quality and value of our audits. Our
Zimbabwe follows:
ability to deliver consistency is based in part on the use of
EY Canvas, our online audit platform. It better supports
audit execution, streamlines communications and enables
us to provide a seamless audit.
Transparency Report 2018: EY Zimbabwe 9
We recently launched the EY Canvas Client Portal, which • Acting with professional integrity
adds to the leading—edge tools already offered to our • Maintaining our objectivity and independence
auditors. In addition, we have deployed the 2018 Audit • Respecting intellectual capital
Milestones Program globally, which establishes the use of
Through our procedures to monitor compliance with
Milestones on selected PIE audits as one important step to
the EY Global Code of Conduct, and through frequent
improving results and sustaining quality across
communications, we strive to create an environment that
engagements.
encourages all personnel to act responsibly, including
There is also a network of Quality Enablement Leaders reporting misconduct without fear of retaliation.
(QELs) across the practice and an overall Global Audit
Quality Committee. The EY Ethics Hotline provides our people, clients and
others outside of the organization with a means to
They help us in executing and reviewing root-cause analysis
and understanding the impact our initiatives are having in confidentially report activity that may involve unethical or
driving quality outcomes, better behaviours and a improper behavior and that may be in violation of
continuous improvement mind-set. This infrastructure professional standards or otherwise inconsistent with the
demonstrates that audit quality is the single most important EY Global Code of Conduct. The hotline is operated by an
factor in our decision—making and the key measure on external organization that provides confidential and, if
which our professional reputation stands. desired, anonymous hotline reporting services worldwide.
Tone at the top When a report comes into the EY Ethics Hotline, either by
phone or internet, it receives prompt attention. Depending
EY Zimbabwe leadership is responsible for setting the right
on the content of the report, appropriate individuals from
tone at the top and demonstrating EY’s commitment to
Risk Management, Talent, Legal or other functions are
building a better working world through behavior and
involved to address the report. The same procedures are
actions. While the tone at the top is vital, our people also
followed for matters that are reported outside of the EY
understand that quality and professional responsibility start
Ethics Hotline.
with them. Our shared values, which inspire our people and
guide them to do the right thing, and our commitment to Our values: who we are
quality are embedded in who we are and in everything
we do. People who demonstrate integrity, respect and teaming
The EY approach to business ethics and integrity is
People with energy, enthusiasm and the courage to lead
contained in the EY Global Code of Conduct and other
policies, and is embedded in the EY culture of consultation,
training programs and internal communications. Senior People who build relationships based on doing the
right thing
management regularly reinforces the importance of
performing quality work, complying with professional
standards, adhering to our policies, leading by example and
through various communications. Also, EY’s quality review Internal quality control system
programs assess professional service as a key metric in
Structure
evaluating and rewarding all professionals.
EY Zimbabwe’s reputation for providing high-quality
The EY culture strongly supports collaboration and places professional audit services independently, objectively and
special emphasis on the importance of consultation in ethically is fundamental to our success as independent
dealing with complex or subjective accounting, auditing, auditors. We continue to invest in initiatives to promote
reporting, regulatory and independence matters. We believe enhanced objectivity, independence and professional scepti-
it is important to determine that engagement teams and cism. These are fundamental attributes of a
clients correctly follow consultation advice, and we high-quality audit.
emphasize this when necessary.
At EY Zimbabwe our role as auditors is to provide assurance
The consistent stance of EY Zimbabwe has been that on the fair presentation of the financial statements of the
no client is more important than our professional companies we audit. We bring together qualified teams to
reputation — the reputation of EY Zimbabwe and the provide our services, drawing on our broad experience
reputation of each of our professionals. across industry sectors and services. We continually strive
to improve our quality and risk management processes so
that the quality of our service is at a consistently high level.
Code of Conduct
We promote a culture of integrity among our professionals. We recognize that in today’s environment — characterized
The EY Global Code of Conduct provides a clear set of by continuing globalization and the rapid movement of
principles that guide our actions and our business conduct, capital and the impact of technology changes — the quality
and are to be followed by all EY personnel. The EY Global of our audit services has never been more important. As
Code of Conduct is divided into five categories: part of EY Vision 2020+, we continue to invest heavily in
developing and maintaining our audit methodology, tools
• Working with one another and other resources needed to support quality service.
• Working with clients and others
Transparency Report 2018: EY Zimbabwe 10While the market and stakeholders continue to demand
high-quality audits, they also demand increasingly efficient
Client acceptance and
and effective delivery of audit services. In addition to the continuance
investments mentioned, EY continues to seek ways to
improve the effectiveness and efficiency of its audit EY policy
methodology and processes, while improving audit quality. The EY Global Client Acceptance and Continuance Policy
We work to understand where our audit quality may not be sets out principles for member firms to determine whether
up to our own expectations and those of stakeholders, to accept a new client or a new engagement, or to continue
including external audit firm regulators. We seek to learn with an existing client or engagement. These principles are
from external and internal inspection activities and to fundamental to maintaining quality, managing risk,
identify root causes of adverse quality occurrences to protecting our people and meeting regulatory
enable us continually to improve audit quality, and we requirements. The objectives of the policy are to:
believe that taking effective and appropriate actions to • Establish a rigorous process for evaluating risk and
improve quality is important. making decisions to accept or continue clients or
engagements
Effectiveness of the quality control system • Meet applicable independence requirements
EY has designed and implemented a comprehensive set of • Identify and deal appropriately with any conflicts
global audit quality control policies and practices. These of interest
policies and practices meet the requirements of the • Identify and decline clients or engagements that pose
International Standards on Quality Control issued by the excessive risk
International Auditing and Assurance Standards Board • Require consultation with designated professionals to
(IAASB). EY Zimbabwe has adopted these global policies identify additional risk management procedures for
and procedures, and has supplemented them as necessary specific high-risk factors
to comply with local laws and professional guidelines, and to • Comply with legal, regulatory and professional
address specific business needs. requirements
We also execute the EY Audit Quality Review (AQR) program In addition, the EY Global Conflicts of Interest Policy defines
to evaluate whether our system of audit quality control has global standards for addressing categories of potential
operated effectively so as to provide reasonable assurance conflicts of interest and a process for identifying them. It
that EY Zimbabwe and our people comply with applicable also includes provisions for managing potential conflicts of
professional standards, internal policies and regulatory interest as quickly and efficiently as possible through the
requirements. use of appropriate safeguards. Such safeguards range from
obtaining a client’s consent for EYG member firms to act for
The results of the AQR program and external inspections
two or more clients to declining an engagement to avoid an
are evaluated and communicated within EY Zimbabwe to
identified conflict.
provide the basis for continual improvement in audit quality,
consistent with the highest standards in the profession. The EY Global Conflicts of Interest Policy and associated
guidance were updated in early 2015. The updates take into
The GE is responsible for implementing quality
account the increasing complexity of engagements and
improvement. As such, it reviews the results of our internal
client relationships, and the need for speed and accuracy in
AQR program and external audit firm regulatory reviews,
responding to clients. They also align with the latest
as well as any key actions designed to address areas
International Ethics Standards Board for Accountants
for improvement.
(IESBA) standards.
The recent results of such monitoring, together with the
feedback from independent external audit firm regulators in Putting policy into practice
2016, provide EY Zimbabwe with a basis to conclude that We use the EY Process for Acceptance of Clients and
our internal control systems are designed appropriately and Engagements (PACE), an intranet—based system, for
are operating effectively. efficiently coordinating client and engagement acceptance
and continuance activities in line with global, service line
and member firm policies. PACE takes users through the
acceptance and continuance requirements, and identifies
the policies and references to professional standards
needed to assess both business opportunities and
associated risks.
Transparency Report 2018: EY Zimbabwe 11As part of this process, we carefully consider the risk Using an online tool, EY Atlas, an EY auditor is presented
characteristics of a prospective client or engagement and with a version of EY GAM organized by topic and designed
the results of several due diligence procedures. Before we to focus the audit strategy on the financial statement risks,
take on a new engagement or client, we determine whether and the design and execution of the appropriate audit
we can commit sufficient resources to deliver quality response to those risks. EY GAM consists of two key
service, especially in highly technical areas, and if the components: requirements and guidance, and supporting
services the client wants are appropriate for us to provide. forms and examples. The requirements and guidance reflect
The approval process is rigorous, and no new audit both auditing standards and EY policies. The forms and
engagement may be accepted without the approval of our examples include leading practice illustrations, and assist in
PPD. performing and documenting audit procedures.
In the EY annual client and engagement continuance EY GAM can be “profiled” or tailored to present the relevant
process, we review our service and ability to continue to requirements and guidance, depending on the nature of the
provide quality service, and confirm that clients share EY entity being audited. For example, there are profiles for
Zimbabwe’s commitment to quality and transparency in listed entities and for those considered non-complex
financial reporting. The partner in charge of each audit, entities. Enhancements to the audit methodology are made
together with our Assurance leadership, annually reviews regularly to address new standards, emerging auditing
our relationship with the audit client to determine whether issues and matters, implementation experiences, and
continuance is appropriate. external and internal inspection results. In 2017, EY GAM
was updated to address the requirements of new section
As a result of this review, certain audit engagements are
225 of the International Ethics Standards Board for
identified as requiring additional oversight procedures
Accountants Code of Ethics (IESBA Code), Responding to
during the audit (close monitoring), and some audit clients
Non-Compliance with Laws and Regulations and the
are discontinued. As with the client acceptance process, our
resulting conforming changes to the ISAs. In addition,
local PPD is involved in the client continuance process and
updated guidance was issued on performing joint audits and
must agree with the continuance decisions.
audits when the entity uses a service organization, along
Decisions about acceptance or continuance of clients and with new policies relating to maintaining the audit
engagements consider the engagement team’s assessment documentation in electronic form. EY GAM was also
of whether the company’s management may pressure us to enhanced by adding guidance to address common questions
accept inappropriate accounting, auditing and reporting from audit teams and issues arising from inspections.
conclusions to undermine quality. Considerations and
In addition, we monitor current and emerging
conclusions on the integrity of management are essential
developments, and issue timely audit planning and other
to acceptance and continuance decisions.
reminders. These reminders emphasize areas noted during
inspections as well as other key topics of interest to our
Performance of audits local audit regulator and the International Forum of
Independent Audit Regulators (IFIAR).
As part of EY Vision 2020+, EY has invested significantly in
improving audit methodologies and tools, with the goal of Technology
performing the highest-quality audits in the profession. This
Our audit engagement teams use technology to assist in
investment reflects EY’s commitment to building trust and
executing and documenting the work performed in
confidence in the capital markets and in economies the
accordance with EY GAM.
world over.
EY Canvas, our global audit platform, lies at the heart of the
Audit methodology audit and enables us to provide a high-quality audit. EY
EY GAM (Global Audit Methodology) provides a global Canvas is built using HTML5, state-of-the-art technology for
framework for delivering high-quality audit services web applications. This allows us to provide data security and
through the consistent application of thought processes, to evolve our software to respond to changes in the
judgements and procedures in all audit engagements, accounting profession and regulatory environment. The
regardless of size. EY GAM also requires compliance with
predecessor audit support tool, GAMx, was decommissioned
relevant ethical requirements, including independence from
in 2018.
the entity we audit. Making risk assessments, reconsidering
and modifying them as appropriate, and using these Through the use of profile questions, audit engagements in
assessments to determine the nature, timing and extent of EY Canvas are automatically configured with information
audit procedures are fundamental to EY GAM. The
relevant to an entity’s listing requirements and industry.
methodology also emphasizes applying appropriate
This helps to keep our audit plans customized and up-to-
professional scepticism in the execution of audit
procedures. EY GAM is based on International Standards on date, and provides direct linkage to our audit guidance,
Auditing (ISAs), and is supplemented in Zimbabwe to professional standards and documentation templates. EY
comply with local regulatory and statutory requirements. Canvas is built with a user interface that allows the team to
visualize risks and their relationship to the planned
Transparency Report 2018: EY Zimbabwe 12response and work performed in key areas. It also enables a more complex engagements, consideration is given to
linkage for our group audit teams to communicate inter- whether specialized or additional expertise is needed to
office risks and instructions so that the primary audit team supplement or enhance the audit engagement team.
can direct execution and monitor performance of the
In many situations, internal specialists are assigned as part
group audit.
of the audit engagement team to assist in performing audit
EY Canvas includes a Client Portal to assist teams in procedures and obtaining appropriate audit evidence. These
communicating with clients and streamlining their client professionals are used in situations requiring special skills
requests. Mobile applications are integrated with EY Canvas or knowledge, such as information systems, asset valuation
to help our people in their audit work; for example, in and actuarial analysis.
monitoring the status of the audit, capturing audit evidence
securely and performing inventory observations.
Review and consultation
Audit engagement teams use other software applications,
forms and templates during various phases of an audit to Reviews of audit work
assist in executing procedures, making and documenting EY policies describe the requirements for timely and direct
audit conclusions, and performing analysis. senior professional participation, as well as the level of
At EY, we are making data analysis integral to our audits. review required for the work performed. Supervisory
Our use of data and analysis is not about additive members of an audit engagement team perform a detailed
procedures or visualizations. It is about taking large review of the audit documentation for accuracy and
populations of company data, and applying our globally completeness. Senior audit executives and engagement
consistent technology (EY Helix) and methodology (EY partners perform a second-level review to determine
GAM) to audit that data. adequacy of the audit work as a whole, and the related
accounting and financial statement presentation. A tax
EY Helix is a library of data analyzers for use in audits. professional reviews the significant tax and other relevant
These data analyzers are transforming the audit through working papers. For listed and certain other companies, an
the analysis of larger populations of audit-relevant data, engagement quality reviewer (described below) reviews
identifying unseen patterns and trends in that data, and important areas of accounting, financial reporting and audit
helping to direct our audit efforts. The use of data analytics execution, as well as the financial statements of the
also allows us to obtain better perspectives, richer insights company we audit and our auditor’s report.
and a deeper understanding of transactions and areas of
risk. The nature, timing and extent of the reviews of audit work
depend on many factors, including:
EY is deploying data analyzers to analyze the business
• The risk, materiality, subjectivity and complexity of the
operating cycles of the companies that we audit, supported
subject matter
by analytics-based audit programs to aid the application of
these data analyzers. • The ability and experience of the audit team members
preparing the audit documentation
Using the EY Helix library of data analyzers, our • The level of the reviewer’s direct participation in the
engagement teams can enhance their audit risk audit work
assessment, enabling the audit of higher-risk transactions, • The extent of consultation employed
and assisting our people in asking better questions about
Our policies also describe the roles and responsibilities of
audit findings and evaluating the outcomes.
each audit engagement team member for managing,
EY Atlas is a global technology platform that enables our directing and supervising the audit, as well as the
auditors to access the latest accounting and auditing requirements for documenting their work and conclusions.
content, including external standards, EY interpretations
and thought leadership. Consultation requirements
EY consultation policies are built upon a culture of
Formation of audit engagement teams collaboration, whereby audit professionals are encouraged
EY Zimbabwe policies require an annual review of partner to share perspectives on complex accounting, auditing and
assignments by our Assurance leadership and country PPD reporting issues. Consultation requirements and related
to make sure that the professionals leading listed-company policies are designed to involve the right resources so that
audits possess the appropriate competencies (i.e., the audit teams reach appropriate conclusions.
knowledge, skills and abilities) to fulfil their engagement re-
sponsibilities, and are in compliance with applicable Consultation is built into the decision-making process;
auditor rotation regulations. it is not just a process to provide advice.
The assignment of professionals to an audit engagement is
also made under the direction of our Assurance leadership. For complex and sensitive matters, we have a formal
Factors considered when assigning people to audit teams process requiring consultation outside of the audit
include engagement size and complexity, specialized engagement team with other personnel who have more
industry knowledge and experience, timing of work, experience or specialized knowledge, primarily Professional
continuity, and opportunities for on-the-job training. For Practice and Independence personnel. In the interests of
Transparency Report 2018: EY Zimbabwe 13objectivity and professional scepticism, our policies require
members of Professional Practice, Independence and
Audit partner rotation
certain others to withdraw from a consultation if they EY supports mandatory audit partner rotation to help
currently serve, or have recently served, the client to which reinforce auditor independence. EY Zimbabwe complies
the consultation relates. In this circumstance, other with the audit partner rotation requirements of the code of
appropriate individuals would be assigned. the IESBA as well as the U.S. Securities and Exchange
Commission (SEC), where required. EY Zimbabwe supports
EY policies also require that we document all consultations,
audit partner rotation because it provides a fresh
including written concurrence from the person or persons
perspective and promotes independence from company
consulted, in order to demonstrate their understanding of
management, while retaining expertise and knowledge of
the matter and its resolution.
the business. Audit partner rotation, combined with
Engagement quality reviews independence requirements, enhanced systems of internal
quality controls and independent audit oversight, helps
Engagement quality reviews are performed by audit
strengthen independence and objectivity, and are important
partners in compliance with professional standards for
safeguards of audit quality.
audits of all listed companies and those considered close
monitoring. Engagement quality reviewers are experienced For PIEs where rotation of the audit partner is not
professionals with significant subject matter knowledge. mandated by local independence regulation or is less
They are independent of the engagement team and able restrictive than the IESBA requirements, the EY Global
to provide objective evaluation of significant accounting, Independence Policy requires the lead engagement partner
auditing and reporting matters. In no circumstances may and the engagement quality reviewer to be rotated after
the responsibility of the engagement quality reviewer be seven years. For a new PIE (including a newly listed
delegated to another individual. company) client, the lead engagement partner and the
engagement quality reviewer may remain in place for an
The engagement quality review spans the entire
additional two years before rotating off the team, if they
engagement cycle, including planning, risk assessment,
have served the client for six or more years prior to the
audit strategy and execution. Policies and procedures for
listing. Following rotation, the partner may not resume the
the performance and documentation of engagement quality
lead or engagement quality review role until at least two
reviews provide specific guidelines on the nature, timing
years have elapsed.
and extent of the procedures to be performed, and the
required documentation evidencing their completion. Our We employ tools to track partner rotation that enable
Cluster (Zimbabwe, Zambia and Malawi) PPD approves all effective monitoring of compliance with requirements.
engagement quality review assignments. We have also implemented a process for partner rotation
planning and decision-making that involves consultation
Audit engagement team resolution process for with, and approvals by, our Professional Practice and
differences of professional opinion Independence professionals.
EY has a collaborative culture that encourages and expects
people to speak up, without fear of reprisal, if a difference
of professional opinion arises or if they are uncomfortable
Audit quality reviews
about a matter relating to a client engagement. Policies The EY Global AQR program is the cornerstone of the EY
and procedures are designed to empower members of an process to monitor audit quality. EY Zimbabwe executes the
audit engagement team to raise any disagreements relating Global AQR program, reports results and develops
to significant accounting, auditing or reporting matters. responsive actions plans. The primary goal of the program
is to determine whether systems of quality controls,
These policies are made clear to people as they join EY, and
including those of EY Zimbabwe, are appropriately designed
we continue to promote a culture that reinforces a person’s
and followed in the execution of audit engagements to
responsibility and authority to make their own views heard,
provide reasonable assurance of compliance with policies
and seek out the views of others.
and procedures, professional standards, and regulatory
Differences of professional opinion that arise during an requirements. The Global AQR program complies with
audit are generally resolved at the audit engagement team guidelines in the International Standard on Quality Control
level. However, if any person involved in the discussion of an No. 1 (ISQC No. 1), as amended, and is supplemented
issue is not satisfied with the decision, they refer it to the where necessary to comply with Zimbabwe professional
next level of authority until agreement is reached or a final standards and regulatory requirements. It also aids EY
decision is made. Zimbabwe’s continual efforts to identify areas where we
can improve our performance or enhance our policies
Furthermore, if the engagement quality reviewer makes
and procedures.
recommendations that the engagement partner does not
accept or the matter is not resolved to the reviewer’s Executed annually, the program is coordinated and
satisfaction, the auditor’s report is not issued until the monitored by representatives of the Global PPD network,
matter is resolved. EY policies require documentation of with oversight by Global Assurance leadership.
disagreements and their resolution.
Transparency Report 2018: EY Zimbabwe 14The engagements reviewed each year are selected on a risk-
based approach, emphasizing audit engagements that are
External quality assurance
large, complex or of significant public interest. The Global review
AQR program includes detailed risk-focused file reviews
covering a large sample of listed and non-listed audit EY Zimbabwe’s audit practices and our registered statutory
engagements to measure compliance with internal policies auditors are subject to inspection by the Public Accountants
and procedures, EY GAM requirements, and relevant local and Auditors Board (of Zimbabwe) (PAAB). As part of its
professional standards and regulatory requirements. It also inspections, the PAAB evaluates quality control systems and
includes reviews of a sample of non-audit engagements. reviews selected engagements.
These measure compliance with the relevant professional The last quality assurance inspection by the PAAB took
standards and internal policies and procedures that should place in November 2016 and was of selected engagements
be applied in executing non-audit services. In addition, undertaken by our assurance partners individually. No
practice-level reviews are performed to assess compliance shortcomings were identified.
with quality control policies and procedures in the
functional areas set out in ISQC No. 1. The Global AQR We respect and benefit from the PAAB’s inspection process.
program complements external practice monitoring and We thoroughly evaluate points raised during the inspections
inspection activities, such as inspection programs executed in order to identify areas where we can improve audit
by audit regulators and external peer reviews. quality. Together with the AQR process, external
inspections aid us in making our audits and related control
AQR reviewers and team leaders are selected for their skills processes of the highest quality in the interests of our
and professional competence in accounting and auditing, as clients’ investors and other stakeholders.
well as their industry specialization; they often work in the
Global AQR program for a number of years and are highly Information on the above-mentioned regulator can be found
skilled in the execution of the program. Team leaders and at www.paab.org.zw
reviewers are assigned to inspections outside of their home
location and are independent of the audit teams reviewed. Compliance with legal
The results of the Global AQR program, external practice
monitoring and inspection activities are evaluated and
requirements
communicated to improve quality. Any quality The EY Global Code of Conduct provides a clear set of
improvement plans describe the follow-up actions to be standards that guide our actions and business conduct.
taken, the people responsible, the timetable and deadlines,
EY Zimbabwe complies with applicable laws and regulations,
and sign-off on completed actions. Measures to resolve
and EY’s values underpin our commitment to doing the right
audit quality matters noted from the Global AQR program,
regulatory inspections and peer reviews are addressed by thing. This important commitment is supported by a
Assurance leadership and our PPD. The actions are number of policies and procedures, explained in the
monitored by our PPD and Assurance leadership. These paragraphs below.
programs provide important practice monitoring feedback
for our continuing quality improvement efforts. Anti-bribery
The EY Global Anti-bribery Policy provides EY people with
direction around certain unethical and illegal activities. It
emphasizes the obligation to comply with anti-bribery laws
and provides greater definition of what constitutes bribery.
It also identifies reporting responsibilities when bribery is
discovered. In recognition of the growing global impact of
bribery and corruption, efforts have been increased to
embed anti-bribery measures across EY.
Transparency Report 2018: EY Zimbabwe 15You can also read
