The Power and Problems of the U.S. Credit Ratings Industry

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COPENHAGEN BUSINESS SCHOOL

  The Power and Problems of
the U.S. Credit Ratings Industry

                 Master Thesis
                 Oktober 2012

                   AUTHOR
               Per Lykke Hansen
       MSc Finance & Strategic Management

                SUPERVISOR
                  Finn Østrup
            Center for Financial Law
           Copenhagen Business School

             Number of Standard Pages
                        80

               Number of Characters
                    181.999
Executive Summary
During the past decade the credit ratings industry has been the target of mounting levels of interest
and critique, especially in the U.S. While this criticism initially related to the lack of accuracy in
ratings, it has grown into widespread disapproval of how the industry conducts itself. In this paper
I identify numerous conflicts of interest inherent in the industry which influence its informational
contribution negatively. Interestingly, these are all to some extent a result of the regulatory reliance
on credit ratings which has existed for decades. I therefore argue that blame for the current
situation essentially lies with regulators, since they are the empowering entity. The credit rating
agencies merely react to the hand they have been dealt in a manner which should have been
foreseeable. It seems that this has also been recognized by regulators in the wake of the subprime
crisis, as they are currently trying to implement some major changes. While the new regulatory
design seems able to remove the conflicts of interest I identify, successful implementation is
questionable. A new universal credit risk measure has yet to be established, and until this is done, it
seems likely that the most important regulatory change – removal of references to credit ratings in
regulation – will have a limited effect. The lack of a new alternative will force financial market
participants to rely on the old one, and will therefore mean that credit rating agencies maintain a
certain level of the power they have had until now.

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Table of Contents

1    Introduction................................................................................................................................. 5
    1.1    Research Question ................................................................................................................. 6
    1.2    Delimitation ........................................................................................................................... 6
    1.3    Outline ................................................................................................................................... 7
2    Industry Description ................................................................................................................... 8
    2.1    Historical Development ......................................................................................................... 8
    2.2    The Rating Process ................................................................................................................ 9
    2.3    Competition ......................................................................................................................... 12
      2.3.1       Barriers to Entry ........................................................................................................... 14
    2.4    Compensation ...................................................................................................................... 18
    2.5    Governance Mechanisms .................................................................................................... 20
      2.5.1       The IOSCO Code of Conduct Fundamentals for Credit Rating Agencies .................. 21
      2.5.2       U.S. Regulation of NRSROs ........................................................................................ 22
      2.5.3       Reputation .................................................................................................................... 24
      2.5.4       Unsolicited Ratings ...................................................................................................... 25
    2.6    The Use of Credit Ratings ................................................................................................... 26
      2.6.1       Determining Capital Requirements .............................................................................. 27
      2.6.2       Asset Classification ...................................................................................................... 28
      2.6.3       Rating Inconsistency .................................................................................................... 28
3    Conflicts of Interest .................................................................................................................. 30
    3.1    Inaccurate Ratings ............................................................................................................... 30
    3.2    Compensation Method ........................................................................................................ 33
    3.3    Ancillary Business ............................................................................................................... 34
    3.4    Unsolicited Ratings ............................................................................................................. 36
    3.5    Regulatory Reliance ............................................................................................................ 38
      3.5.1       Actions at the Investment-Grade Boundary ................................................................. 38
      3.5.2       Procyclicality ............................................................................................................... 41
      3.5.3       Methodology Uniformity and Rating Inflation ............................................................ 42
4    Empirical Investigations .......................................................................................................... 45
    4.1    Informational Value of Ratings ........................................................................................... 45
      4.1.1       Methodology ................................................................................................................ 46
      4.1.2       Discussion .................................................................................................................... 47
    4.2    Direction of Rating Changes ............................................................................................... 51

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4.3      Solicited vs. Unsolicited Ratings ........................................................................................ 56
       4.3.1        Japanese Ratings .......................................................................................................... 57
       4.3.2        Discussion .................................................................................................................... 57
       4.3.3        Lack of Information ..................................................................................................... 59
    4.4      Similarities in Rating Methodology .................................................................................... 60
       4.4.1        Methodology ................................................................................................................ 61
       4.4.2        Discussion .................................................................................................................... 63
    4.5      Partial Conclusion ............................................................................................................... 64
5     Future Considerations .............................................................................................................. 66
6     Conclusion ................................................................................................................................. 70
7     References .................................................................................................................................. 72
Appendix A ....................................................................................................................................... 75

List of Tables
Table 2-1: Industry Concentration ..................................................................................................... 13
Table 2-2: Analyst-to-Supervisor Ratio ............................................................................................. 16
Table 4-1: Comparison of Credit Ratings and CDS Spreads ............................................................. 48
Table 4-2: 95 % Confidence Intervals for 5-year CDS Spread Movements Before and After Rating
Downgrades ....................................................................................................................................... 49
Table 4-3: Avg. CDS Spread pr. Rating Category ............................................................................. 50
Table 4-4: U.S. Corporate Rating Actions by S&P, Moody's and Fitch, 2002-2011 ........................ 54
Table 4-5: Aggregated Ratings Data .................................................................................................. 61
Table 4-6: Test Calculations and Results ........................................................................................... 63

List of Figures
Figure 2.1: Standard & Poor’s Analyst Driven Rating Process ......................................................... 11
Figure 4-1: Comparison of S&P 500 and U/D-Ratio, 2002-2011 ..................................................... 55

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1 Introduction
Credit rating agencies have played a role in the financial markets in the U.S. since the early
twentieth century. For the first many decades the industry revolved around selling credit risk
evaluations to individual subscribers, who could then use these ratings for investment purposes.
This situation changed drastically in the 1970s, as new regulation began referring directly to credit
ratings as a risk management tool. An indirect result of this was a change in the way credit rating
agencies were compensated for their work, leading to a reliance on the issuers of debt instead of
investors. Another direct consequence of the regulatory changes turned out to be the consolidation
of the position of the three dominant credit rating agencies of the time. During the rest of the
twentieth century the industry’s influence as well as concentration therefore increased. This
tendency continued while drawing little public attention until the beginning of the new millennium.
At this time, credit rating agencies began finding their way into news headlines. Following the
bankruptcies of Enron Corporation in 2001 and WorldCom in 2002 – at the time the largest
bankruptcies in U.S. history – credit rating agencies received negative publicity due to their
seemingly delayed reactions to the financial situations of these two companies and the resulting
misleading credit ratings.
   The result of the increased external focus on the industry became apparent as regulators began
implementation of the Credit Rating Agency Reform Act of 2006 in order to increase competition
and ensure the quality of credit ratings. However, before the effect of these changes could be seen,
the sub-prime crisis started unrolling in the U.S. in late 2007 and 2008. Once again the credit rating
agencies came in the line of fire. They were criticized for having assigned too high ratings to the
various mortgage-backed securities which had become popular in the years preceding the crisis. In
reality many of these had the top rating of AAA as the crisis kicked in, effectively signaling very
limited risk of default. The risk proved to be much higher as these securities started defaulting.
   In the wake of the recent crisis the attention of both regulators and the public has therefore once
again been drawn by the credit rating agencies. One part of the new Dodd-Frank Wall Street
Reform and Consumer Protection Act which fundamentally changes the regulative environment for
the financial sector in the U.S. is focused specifically on the credit ratings industry. It dictates some
decisive changes which can potentially have major effects on many aspects of the industry.
   In this light, I set out to investigate the credit ratings industry. Through an initial description of
the credit ratings industry I will identify a number of issues which have influenced its development.
I will undertake empirical analyses in order to clarify the existence of specific problems and

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evaluate their consequences. Finally, I will view the identified problems in the context of ongoing
regulatory changes in order to assess the future prospects of the industry.

1.1 Research Question
As explained above, the credit ratings industry has been in a position of great power in recent years,
despite the fact that it is essentially a private industry with no direct ties to regulators. It is very
interesting that such a previously unregulated industry can reach a level of influence where it is
claimed to have played a decisive role in a global financial crisis. This must imply the existence of
some serious problems within the industry. The main research question of this paper thus becomes:

Which problems are inherent to the U.S. credit ratings industry today, and which consequences do
these entail?

In answering this, the following sub-questions will be of interest:

      How do these problems influence the behavior of credit rating agencies?
      What are the consequences for stakeholders?
      Will future regulation be successful in restoring a healthy industry?
      If so, what will be the consequences for the industry of such a restoration?

1.2 Delimitation
In this paper I will focus primarily on the U.S. credit ratings industry. There are two reasons for
this. Firstly, the U.S. is the country in which regulatory reliance upon credit ratings has historically
been the most profound. Secondly, the three largest U.S. credit rating agencies – Standard & Poor’s
(S&P), Moody’s Investor Service (Moody’s) and Fitch Ratings (Fitch) – possess an extremely
dominant market position. Johansson (2010) found that these three possessed a combined global
market share in 2006 of approximately 95 %. This overwhelming dominance has resulted in the vast
majority of prior research on the credit ratings industry focusing on these ‘big three’. Furthermore,
many of the smaller competitors are privately held and do not make much information publically
available. By focusing on the U.S. industry I therefore ensure the relevance of this paper, as it
allows me to build on prior research. It enables me to undertake a contemporary evaluation of the
dominant market participants and the influence of old and new regulation on these.

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1.3 Outline
In order to answer the questions posed above, the remainder of this paper is organized as follows:
Chapter 2 clarifies the state of the U.S. credit ratings industry by explaining the historical
development, rating methodology, competitive state and regulatory environment. In chapter 3 I
build upon this description when identifying a number of conflicts of interest which are inherent in
the industry. These are discussed along with their potential consequences. I furthermore pose four
hypotheses regarding these consequences. These hypotheses are investigated in chapter 4, where I
also discuss the consequences of my findings. In chapter 5 I evaluate the potential of post-crisis
regulatory changes – specifically the Dodd-Frank Wall Street Reform and Consumer Protection Act
– to affect and solve the problems identified in chapters 3 and 4 once fully implemented. In chapter
6 I conclude on my findings.

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2 Industry Description
In order to identify and evaluate the specific problems of the credit ratings industry, it is necessary
to start with an initial introduction. In this chapter I will therefore briefly clarify the historical
development of the industry, leading up to a contemporary description of it. Among other things, I
will investigate industry composition, competition and compensation. I will also devote a section to
the governance mechanisms which are relied upon by the industry, and in extension of this will
follow an introduction to various stakeholders – who relies on credit ratings, and how. The purpose
of this chapter is to set the basis for a discussion of the conflicts of interest which are intrinsic to the
credit ratings industry, thereby allowing for an evaluation of the industry’s product as a whole.

2.1 Historical Development
The first two credit rating agencies were established in 1841 and 1849, with the purpose of
evaluating the ability of merchants to pay their financial obligations. These were essentially the
predecessors of the modern credit rating agencies (CRAs), although rating of securities was not
undertaken until 1909 – the year in which John Moody began rating railroad bonds in the United
States. This move was followed up by Poor’s Publishing Company, Standard Statistics Company,
and the Fitch Publishing Company, who published their first ratings in 1916, 1922 and 1924,
respectively (Cantor & Packer, 1994). In 1941 Poor’s Publishing Company merged with Standard
Statistics Company to form Standard and Poor’s, and thereby the three dominating CRAs of today,
the ‘big three’, were in business.
   As we will see in section 2.3, the oldest rating agency which is still operating is actually A.M.
Best Company (A.M. Best), which was founded in 1899. Unlike the ‘big three’ mentioned above,
A.M. Best chose a specific specialty from the very beginning – the insurance industry – and while
the result is a dominant position within this submarket, it has also meant that A.M. Best has not
obtained a similar level of significance to the ‘big three’. The company published its first ratings of
insurance companies’ abilities to pay claims in 1906, following the San Francisco earthquake.
Rating of securities was not undertaken until later years, and even today, all rated securities are
directly related to the insurance industry.
   The most decisive single event for the credit ratings industry was the 1975 implementation of
credit ratings into regulation by the SEC which will be commented on later. The importance of this
event is a consequence of the status as a Nationally Recognized Statistical Rating Organization
(NRSRO) which the U.S. Securities and Exchange Commission (SEC) put in effect in order to

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control which CRAs were relied on with regard to their new regulation. Only the ‘big three’ were
originally given this status, but 4 others followed in the next 17 years. Duff & Phelps, an old
financial institution founded in 1932 which had later started rating securities, obtained its NRSRO
designation in 1982. In the following year another large CRA, namely McCarthy, Crisanti, and
Maffei, received the same status. These two newest NRSROs went on the merge in 1991, as Duff
and Phelps acquired the rating department of McCarthy, Crisanti, and Maffei. That same year the
British CRA IBCA was approved as an NRSRO licensed to rate banks and financial institutions1, a
status which was obtained by Thomson Financial BankWatch in 1992 (Cantor & Packer, 1994). By
the end of 1992 there were therefore 6 NRSROs.
      This number would be halved within the next 8 years, as Fitch expanded its business through
acquisitions of competitors. Fitch strengthened its position in ratings of the financial sector by
acquiring IBCA and Thomson Financial BankWatch in 1997 and 2000, respectively. Furthermore,
it merged with Duff and Phelps in April of 2000 – a move which essentially took out the last of the
NRSRO ‘newcomers’ (Becker & Milbourn, 2011). As I will comment on in section 2.3.1 - Barriers
to Entry, this increasing industry concentration can at least partly be blamed on the SEC’s way of
implementing the NRSRO status. However, before moving on to explaining the competitive state
and factors of the industry, I will explain the general process employed by CRAs when rating debt
issues.

2.2 The Rating Process
The ‘big three’ generally employ similar rating methodologies. To take advantage of the build-up of
expertise, their human resources are organizationally divided into groups, categorized by industry
and type of instrument (SEC, 2003). This coincides with the fact that NRSRO status can be
obtained within one, several, or all of 5 different issuer-type categories – namely 1) financial
institutions, brokers, or dealers; 2) insurance companies; 3) corporate issuers; 4) issuers of asset-
backed securities; and 5) issuers of government securities, municipal securities, or securities issued
by a foreign government (SEC, 05/12/2011).
      The rating process starts with the decision to perform a rating on a given issue or issuer – be that
due to solicitation or not. If a non-rated issuer wants a specific debt issue to be rated, the issuer
itself will first be rated, and then that rating will be adjusted according to features like the seniority

1
    One of five specific areas within which NRSROs can become licensed to rate, as explained in section 2.2.

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of the specific issue, thus taking into consideration its specific credit risk characteristics. A lead
analyst is assigned to be responsible for the process, and the initial step is then to start gathering
publically available information. If the CRA has been solicited by the issuer, the lead analyst is
typically also the main point of contact between rater and issuer. Soliciting issuers make
confidential information available to the analysts, theoretically allowing them to perform more
accurate ratings2. Information taken into account in this initial evaluation process includes analyses
of both business risk and financial risk, since such factors have a large potential to influence the
issuer’s creditworthiness. Elements of business risk which are considered include the quality of
management as well as industry-specific characteristics. Relevant financial considerations include
cash flow generation, capital structure and financial policy in general (Frost, 2007; SEC, 2003). On
the basis of his analysis, the lead analyst makes a recommendation regarding rating grade to a rating
committee. Such committees typically consist of area supervisors, junior analytical staff, and the
lead analyst. The lead analyst will present his conclusion along with important underlying
information supporting it. The committee then reviews these findings and undertakes a majority
vote to determine the final rating. When this has been done, the issuer is informed of the decision
and is given a brief timeframe in which it can respond by presenting any additional information
which might influence the rating. According to the SEC (2003), issuers have a few days at the most
to reply before the rating is published. In this manner, the risk of information leaking and leading to
arbitrage is minimized, while still giving the issuer the chance to remove any confidential
information from the press release which will be made by the CRA. This tradeoff between the risk
of arbitrage and amount of time to review which information is released is important to the CRAs.
Their reputations can be tarnished in the eyes of investors if they publish the rating too late, whereas
their customers, the issuers, will lose faith in them if the press release is made too soon and results
in confidential information being leaked3.
      Ratings which have been published and disseminated will have to be continuously monitored in
order to remain accurate. As will be discussed in section 3.1 - Inaccurate Ratings, such accuracy is
an essential part of reputation conservation for the NRSROs, but it has to be considered in
combination with rating stability. CRAs achieve this by rating ‘through-the-cycle’, which
essentially means that ratings are only adjusted if the permanent components of credit risk change.
This methodology therefore disregards temporary fluctuations in credit quality caused by e.g. the

2
    In reality, information asymmetry may allow issuers to positively affect ratings, as discussed in a later section.
3
    The importance of reputation is discussed in depth in section 2.5.3.

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economic cycle, natural disasters, et cetera. A justification of the dependence on this methodology
along with a discussion of the consequences will also be included in section 3.1.
   One tool for keeping ratings up-to-date is periodic meetings with issuer management, but since
they have little incentive to make the rater aware of negative developments, analysts also have to
rely on publically available information. The lead analyst or area supervisor can at any time
reconvene the rating committee if newly available information has an influence on the credit risk of
the rated issue. The rating can then either be changed directly, or be placed on the watch list which
indicates that it is under review. Figure 2.1 below is from S&P’s “Guide to Credit Rating
Essentials”, and gives an overview of the rating process as it is in the ‘big three’:

Figure 2.1: Standard & Poor’s Analyst Driven Rating Process

               Source: S&P (2011), p. 8.

   The result of the rating process which has been briefly described above is a letter-grade rating.
The scale consists of 22 different grades, and only varies slightly across the ‘big three’ – Moody’s
use a slightly different format than S&P and Fitch, as can be seen in the parentheses in the
following sentences. The scale ranges from AAA (Aaa) (lowest risk) to D (default). All grades from
AAA (Aaa) to BBB- (Baa-) are said to be investment-grade, whereas ratings of BB+ (Ba+) and
below are speculative-grade (often referred to as junk-grade). While the similarities between rating

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scales combined with the very similar rating process described above indicate that ratings are
directly comparable across NRSROs, that may not be the case. This is due to a fact that all the
rating agencies are quick to point out – their ratings are relative risk indicators, not absolute.
Therefore, the level of risk implied by S&P’s AAA rating may not be the same as that of Moody’s
Aaa rating. Furthermore, S&P perform their ratings by looking solely at the risk of default on debt,
whereas Fitch and Moody’s also include an element of likelihood to receive installments on the debt
in case of default.

2.3 Competition
At the start of the new millennium, mergers and acquisitions had resulted in the number of
NRSROs dwindling from 7 to 3 – the ‘big three’. In the following years, the U.S. was hit by the
largest bankruptcies in history, namely Enron Corporation in 2001 and WorldCom in 2002. In both
cases the NRSROs were criticized along with accountants for not having done their job acceptably.
This led to critique of the credit ratings industry for being too concentrated, since the lack of
competition had supposedly allowed the ‘big three’ to behave opportunistically by decreasing focus
on product quality, thus lowering their expenses and increasing profit margins. This critique was
acknowledged by regulators in the following years. By means of the Credit Rating Agency Reform
Act of 2006 (CRARA), they acted to standardize and simplify the NRSRO application process, thus
lowering barriers of entry – barriers which will be commented on more extensively in section 2.3.1
below. The increased focus on the level of competition in the industry produced the effect of a
relative boom in the number of NRSROs.
   Already before the new regulatory changes were implemented, two CRAs had obtained their
NRSRO status – the Canadian CRA Dominion Bond Rating Services, Ltd. (DBRS) in 2003 and
A.M. Best in 2005. In 2007 the SEC began implementation of the CRARA, and the result was that
another 5 rating agencies were recognized in 2007 and 2008 – two Japanese, two American and one
Canadian (Becker & Milbourn, 2011). In October of 2011 one of the Japanese NRSROs, Rating and
Investment Information, Inc., decided to withdraw their NRSRO registration (Rating and
Investment Information, Inc., 10/14/2011). In accordance with SEC rules this withdrawal became
effective 45 days later, and as of early 2012, there were therefore 9 NRSROs remaining.
   When researching the credit ratings industry it quickly becomes apparent that, although the
number of recognized competitors on the U.S. market has tripled over the past 9 years, focus still
revolves around the ‘big three’. Academic literature, newspaper articles, and issuer comments are

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all usually related to one or all of the original NRSROs. While this seems logical with regard to
academic literature, since there is far more historical data to analyze for these CRAs, it might
initially seem less obvious that it should also be the case for other industry-related publications –
especially since this focus on the three biggest American CRAs also exists in the rest of the world. I
have found no articles concerning the European Debt Crisis in which comments have been made on
ratings which were not made by one of the ‘big three’. Similarly, even the largest Danish bank has
recently reacted to being placed on Moody’s Watch List (Aagaard, 2012), whereas no references
were made to ratings published by Danish credit raters. The main factor explaining this tendency is
sheer market dominance. As can be seen from Table 2-1 below, the ‘big three’ possess a combined
market share of 97.1 percent4.
Table 2-1: Industry Concentration1
                                                                       NRSRO              Ratings
                                                        Founded                                              Market share
                                                                       designation        outstanding
    Moody's Investors Service, Inc.                        1909           1975               1,039,187                 36.9%
    Fitch, Inc.                                            1913           1975                 505,024                 17.9%
    Standard & Poor's Rating Services                      1916           1975               1,190,500                 42.3%
    DBRS, Ltd.                                             1976           2003                  42,584                  1.5%
    A.M. Best Company, Inc.                                1899           2005                    7,159                 0.3%
    Japan Credit Rating Agency, Ltd.                       1985           2007                      736                 0.0%
    Egan-Jones Rating Company                              1995           2007                    1,045                 0.0%
    Rating and Investment Information, Inc.                1998           2007                    4,418                 0.2%
    Kroll Bond Rating Agency, Inc.
                                                           1984             2008                  17,624                0.6%
    (f/k/a LACE Financial Corp.)
    Morningstar, Inc. (f/k/a Realpoint LLC)                2001             2008                   8,322                0.3%
    Herfindahl's Index                                                                                                  3,472
    1. The table shows the market share of each NRSRO and calculates the Herfindahl’s Index as a measure of industry
    concentration. Calculations are based on the number of ratings outstanding. Source of data: NRSROs’ Form NRSRO for 2010,
    published on NRSROs’ websites.

The calculated Herfindahl’s Index for the (NRSRO) industry turns out to be 3,472. This has been
calculated by summing the squared market shares of all market participants (NRSROs), and the
rather high number indicates a high degree of industry concentration. Had the market been equally
shared between the 10 NRSROs5, the Herfindahl’s Index would instead have been 1,000 (10 x 102).
Two factors have caused this high degree of concentration in the credit ratings industry, and can
therefore also help to explain the influence of the ‘big three’ and the resulting focus on them. These
are barriers to entry and economies of scale. These will be described in depth in the following
subsection and in section 2.5.3 where it will be explained how, due to reputational concerns, a
presence in the industry does not easily transform into a large market share.

4
    Calculated on the basis of all NRSROs, but excluding other CRAs.
5
    I have had to rely on 2010-data where there were still 10 NRSROs.

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2.3.1 Barriers to Entry
An obvious postulation based on the fact that the three original NRSROs possess a combined
market share of 97.1 % as was shown above, is that the industry must historically have been
protected from new entrants. Furthermore it would seem to indicate that obtaining a dominant
position in the market is extremely difficult for new entrants, and at the very least only obtainable in
the long run. In the following subsections I will comment on some of the major issues which have
acted as barriers to entry historically and still do so from a more contemporary point of view.
Specifically, I will focus on the NRSRO designation process and economies of scale – hereunder
the importance of reputation.

2.3.1.1 NRSRO certification
As mentioned previously, the SEC introduced a new stamp of approval for CRAs in 1975 – the
certification of being a Nationally Recognized Statistical Rating Organization. Exactly why
obtaining this status is important will be discussed in section 2.6 - The Use of Credit Ratings, so
here I will focus on how CRAs obtain it.
      When the NRSRO certification was first introduced by the SEC, there was no formal application
process which CRAs could undertake to become nationally recognized. Instead, the SEC relied on
so-called ‘no-action’ letters. Essentially, whenever someone wanted to use the ratings of a certain
CRA in the context of meeting regulatory demands, they could send a request to the SEC. SEC staff
would then proceed to research and evaluate the CRA in question, and if they found that the CRA
lived up to whichever non-standardized, non-disclosed demands they had, the applicant would
receive a ‘no-action’ letter. This was effectively nothing more than a written promise from the SEC
that it would not take legal actions against entities relying on the given CRA for regulatory
purposes. Once a ‘no-action’ letter had been received, it had to be made publically available. This
allowed everyone to rely on a single letter so that each CRA only had to be approved once (SEC,
2003).
      Following the Enron scandal in 2001 and its subsequent investigation, the Sarbanes-Oxley Act
of 2002 was passed. This required the SEC to perform an investigation of the NRSROs in general.
In January of 2003 they published a report6 stating that the NRSRO designation process had
changed very little since 1975, even though the SEC itself had proposed new rules in 1997. That
proposal had the purpose of clarifying the NRSRO term, but was never acted upon. The result was
that the 2003 report could go on to clarify just how vague the certification process was at the time:
6
    SEC (2003).

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“As a result, under current practice, Commission staff reviews the rating agency’s
        operations, position in the marketplace, and other specific factors to determine whether
        it should be considered NRSRO. The single most important factor in the Commission
        staff’s assessment of NRSRO status is whether the rating agency is “nationally
        recognized” in the United States as an issuer of credible and reliable ratings by the
        predominant users of securities.” (SEC, 2003, p. 9)
With this wording, it seems clear that the NRSRO certification had in fact been a major barrier to
entry for the first 28 years of its existence. One element is the unclear application process, but far
more worrying is the fact that in order to become nationally recognized by the SEC, CRAs already
had to be nationally recognized. And since only NRSROs could be used in relation to regulatory
demands, CRAs without the status essentially had very little chance of becoming recognized by the
“predominant users”. Under this method, newly started rating agencies therefore stood no chance of
obtaining NRSRO status, and as such, the increasing concentration of the industry was inevitable.
      In response to criticism which arose following the SEC report of 2003, the U.S. Congress passed
the CRARA. According to the Congress, the purpose of this new act was to improve ratings quality,
competition, and industry transparency. This was to be done in order to protect both investors and
the general public from the adverse effects of inaccurate ratings like those of Enron prior to its
collapse. Implementation of the reform began in June 2007, and it has since succeeded in at least
one of its purposes – increasing competition – since the number of NRSROs has doubled since
2006. None of these new registrants are newly started companies, however. The reason for this is
tied to the criteria which the CRARA sets for becoming an NRSRO. Section 15E(a)(1)(C) of the
Securities and Exchange Act of 19347 states that in order to apply, a CRA must first obtain no fewer
than 10 written certifications from “qualified institutional buyers” who have been using the
company’s credit ratings for at least three years preceding the application. This essentially has the
same consequences as the previously used formulation of having to be nationally recognized in
order to obtain NRSRO certification. While the CRARA has therefore made it easier for existing,
well-established CRAs to obtain NRSRO status, it continues to exclude newly started CRAs. In the
following section on economies of scale, I will explain why the CRARA has not succeeded in
impacting industry concentration significantly, despite increasing competition.

7
    Section 15E was added by the CRARA.

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2.3.1.2 Economies of Scale
The credit ratings industry is impacted both by supply-side and demand-side economies of scale.
On the supply-side, this is fairly obvious. The ‘big three’ all have decades of experience, and have
therefore had many years to develop and fine-tune their rating methodologies as well as the systems
they rely upon during the rating process. Since developing computer systems costs the same
irrelevant of the number of end-users, a higher degree of utilization means it is easier to justify as
well as finance continued development in the largest NRSROs. Another element which reduces
marginal costs as size increases is also related to the rating process. As mentioned earlier, the
NRSROs generally rely on individual analysts for the initial rating recommendations, and then a
committee makes the final decision. Since supervisors with higher wages are included in the
committees but not in the initial research phase, there is a potential for lowering marginal costs of
performing a rating by having more analysts employed. The economies of scale which arise due to
increasing the analyst-to-supervisor ratio will have the obvious limitation of how many committee
decisions a single supervisor can take part in, but can be expected to be higher in the largest
NRSROs than in the smaller ones. This relationship has been investigated in Table 2-2 below:
Table 2-2: Analyst-to-Supervisor Ratio1
                                                                          Credit          Supervisors         Analysts pr.
                                                                          analysts                            supervisor
    Moody's Investors Service, Inc.                                           1,124                   128             8.78
    Fitch, Inc.                                                                 1,096                 338                3.24
    Standard & Poor's Rating Services                                           1,416                 244                5.80
    DBRS, Ltd.                                                                      97                 25                3.88
    A.M. Best Company, Inc.                                                       123                  41                3.00
    Japan Credit Rating Agency, Ltd.                                                57                 33                1.73
    Egan-Jones Rating Company                                                        5                   3               1.67
    Kroll Bond Rating Agency, Inc.
                                                                                    22                   6               3.67
    (f/k/a LACE Financial Corp.)
    Morningstar, Inc. (f/k/a Realpoint LLC)                                         26                 10                2.60
    1. The table shows the ratio of credit analysts to credit supervisors for each NRSRO. Source of data: Exhibit 8 of
    NRSROs’ Form NRSRO.

As the table shows, Moody’s and S&P have a considerably higher ratio of analysts to supervisors
than the rest of the NRSROs. This would imply the existence of economies of scale, although the
ratio for the third-largest NRSRO, Fitch, is not equally high. There is also a potential advantage to
employing a high absolute number of analysts, regardless of the number of supervisors. This upside
arises as more employees work with similar tasks, i.e. ratings within a specific issuer type, since it
increases the potential for gains occurring due to knowledge sharing. This is in contrast to newly
started CRAs who would, at least theoretically, have a long and expensive build-up phase before

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they would be able to compete on quality – both because of systems, methodologies and analyst
experience. In non-regulated industries there could of course be benefits from starting from scratch,
with new and improved ideas of how to produce a given product most effectively. However, due to
a combination of government regulation and demand-side economies of scale, the presence of such
benefits in the credit ratings industry seems unlikely.
   On the demand-side, economies of scale arise due to a network effect. The value of the service
provided by rating agencies quite simply rises with the amount of users. Since having more
customers typically coincides with larger organizations and more public awareness, the positive
network effect for CRAs is essentially tied to reputation. A rating from a large well-renowned
company simply carries more weight than one obtained from a smaller less influential competitor.
This is also the case when issuers are using ratings to reassure and attract investors. As will be
explained in the following section on compensation schemes, one reason for the increasing use of
credit ratings in the 1970s was precisely issuer demand. Issuers began relying on credit ratings to
reassure investors, which is done most convincingly by obtaining ratings from the most well-known
CRAs.
   The industry’s network effect is essentially exacerbated by the SEC in their formulation of being
‘nationally recognized’. Although the application process is now more lucid and the number of
NRSROs has increased, the very name of the certification still implies a focus on the large, old
raters. As mentioned in the previous section, this leads to a situation where only the CRAs with
years of experience and a well-known reputation can be considered trustworthy. Issuers therefore
have little reason to build up a relationship with the new and smaller CRAs, since these are by
definition untrustworthy. Working with such a rating agency could have the adverse effect of being
interpreted as a deliberate choice by an issuer who would not be able to achieve as good a rating
from a larger, more trustworthy CRA. Furthermore, for issuers who have previously been rated it
would require throwing away the relationship they already have with one of the older NRSROs.
Doing so would entail costs, which would again imply to investors that the issuer was not satisfied
with the ratings offered by the larger NRSRO.

From the two subsections on barriers to entry, it seems clear that although regulatory barriers to
entry have decreased in recent years due to a standardization of the application process, the industry
is now heavily influenced by what could be called barriers to growth due to the network effect

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inherent in the industry. The increased number of NRSROs has therefore not had the effect of
significantly decreasing industry concentration.

2.4 Compensation
Credit rating agencies generally rely on one of two payment systems in obtaining their income –
issuer-pays or subscriber-pays. As indicated by the name, the former is the case where an issuer of a
given security solicits the CRA to perform a rating. The subscriber-pays method is the more
traditional payment form, where the “user” of the rating is also the one who pays for it to be
performed. An important difference between the two forms of compensation thus also is that one,
the issuer-pays method, usually results in a rating which is made publically available to any
interested party, while the subscriber-pays method is a rating which is essentially bought by one
interested party, and is then not to be shared with others. This also implies that CRAs would have to
rely on a much larger customer base to earn a given level of income using the subscriber-pays
method than they would using the issuer-pays method, since the price paid by issuers is much larger
than what can be charged to individual investors. The following quote from Partnoy (2006, p. 69)
gives an idea of just how much the NRSROs can charge issuers:
     “For corporate debt, the fees are in the range of 3 to 4 basis points of the size of the
     issue, with minimum amounts in the range of $30,000 to $50,000 and maximum
     amounts in the range of $300,000. For structured finance issues, fees range up to 10
     basis points, and fees for complex transactions are substantially higher, up to $2.4
     million.”
These fees are obviously far higher than what can be demanded of individual investors when
relying on the subscriber-pays method. Below, I will explain which factors have allowed for such a
development.
   Originally, the income of the first rating agencies was dependant on investors buying their
published books and pamphlets. This implies a method very close to the subscriber-pays method,
although it was done through single transactions rather than through a subscription. However, this is
no longer the predominant method of compensation among the largest CRAs. Of the 10 CRAs with
NRSRO status at the beginning of 2010, only three of the smaller ones still primarily relied on
individual subscribers to obtain their revenues. Of these three, two were taking steps towards
increasing their reliance on the issuer-pays method (SEC, 2011).

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Initially it seems both unorthodox and illogical for issuers to pay to have their own security rated
instead of relying on potential buyers of their securities to pay for such investment information on
their own. Usually we would consider the “user” of a given product to be the most obvious
benefiter, and thus also the one who should pay for the service to be provided. Three factors help
explain the move towards issuer-pays compensation methods in the industry – technology, investor
reassurance, and regulation. The first element is quite straightforward. Technological development
has simply made it very hard to support a large and competitive business through selling
subscriptions to individual investors. With technological innovations like the photocopier and fax
machines at first, and more recently computers, the internet and e-mails, copying and distributing
ratings has become extremely easy. The result is that relying on a very large customer base to
purchase the exact same piece of information on a given company has become harder – chances are
that information will start to circulate between investors instead of through the CRAs, who will
therefore not be paid by every user of the ratings they make. One could imagine a group of
investors uniting to pay for one rating each and then sharing them with each other. In this manner,
investors could get hold of numerous ratings while only paying for one – with the supplying CRAs
being the losers. This is essentially a traditional free-rider problem.
   The second factor, investor reassurance, became an issue during the U.S. recession of the early
1970s. Following Penn Central’s default on $82 million worth of commercial paper, investors lost
confidence in the commercial paper market which had expanded rapidly during the previous
decade. The result was a credit crunch in the wake of Penn Central which led to more bankruptcies.
To counteract the liquidity crisis, companies looking to issue new debt sought to reassure investors
by obtaining credit ratings before turning to the market. By so doing, they signaled their own
creditworthiness through the ratings of a 3rd party, the CRAs. The result of these first two factors
was that both Moody’s and Fitch began implementing the issuer-pays method in 1970, while S&P
started doing so a few years later (Cantor & Packer, 1994).
   The third, and arguably most significant, factor in explaining the large-scale shift in
compensation method is the increasing regulatory use of credit ratings since the 1970s – and the
accompanying significance of obtaining such ratings. The NRSRO status implemented in 1975 has
been viewed by market participants as well as market regulators as a trustworthy quality approval.
Rules have therefore been made on the basis of ratings obtained from NRSROs – they are used both
in legislation, in in-house investment rules of institutional investors, and in private contracting
where limitations are set constraining which ratings are acceptable within a given contract. These

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uses will be described in greater detail in section 2.6. If investors are to some degree limited to
investing in securities which have been granted a certain grade by an NRSRO, it is very much in the
interest of the issuer of securities to obtain such a rating. The result of refraining from doing so
could be to exclude a large number of potential investors. This would result in making it harder to
sell the issue in the first place as well as limiting liquidity of the issue at later stages. The benefits of
obtaining a rating for issuers therefore became so great that they were willing to pay for it –
something the NRSROs were quick to notice and take advantage of.
   To summarize, CRAs first started charging issuers to perform ratings in 1970. Since then it has
become the method of choice in the industry, partly due to free-rider issues when relying on
subscribers, and partly due to the fact that benefits for issuers outweigh costs. These benefits come
in the form of lower costs of capital, decreased liquidity problems, and increased potential investor
base. The tendency is also supported by the economies of scale which are inherent in the industry. It
is necessary to charge issuers in order to earn enough income to support a very large rating
organization, and since size it advantageous, the subscriber-pays method is essentially doomed.
This development seems to indicate that the industry is no longer merely run by supply and
demand, but rather has been influenced by external factors. Therefore, looking into the general
governance mechanisms inherent in the industry is of obvious interest. I will do this in the next
section.

2.5 Governance Mechanisms
The credit ratings industry has historically not been limited very much by external regulators. In
fact, NRSROs has been exempted of liability regarding their ratings in Rule 436(g)(1) of the
Securities Act of 1933. As put by Partnoy (2006, p. 84), “NRSROs generally are shielded from
liability under the securities laws for all conduct except fraud.” This has been seen multiple times
as the NRSROs have won lawsuits by claiming that their ratings are merely published opinions, and
are therefore protected by the First Amendment to the U.S. Constitution. The exemption from any
legal accountability other than fraud has historically resulted in that the only industry-specific
external governance mechanism arose from the NRSRO designation process mentioned in section
2.3.1.1. As explained, it was originally a non-standardized barrier to entry, and therefore acted to
increase market concentration and profitability. It was therefore not a very effective governance
mechanism, since it was a one-time event with no later control mechanisms.

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In recent years NRSROs have been met with an increasing number of regulatory demands. The
International Organization of Securities Commissions (IOSCO) published its first set of guidelines
regarding the global credit ratings industry in 2003. This was followed up by a more detailed
version in 2004, and a revised version in May of 2008 to take into account issues identified during
the recent financial crisis. As mentioned previously, the first CRARA was passed in 2006 with the
purpose of increasing competition, accountability and transparency. This was followed up by
amendments in 2007 and 2009 before another major change was made when the U.S. Congress
passed the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010. What these
changes have meant for the U.S. credit ratings industry will be summarized below. In extension of
these external governance mechanisms, the industry also claims to have several internal
mechanisms in place. These supposedly help to keep CRAs “in line”, controlling and directing
them. The most important internal mechanisms are reputation and trust, but others are also
mentioned by the raters themselves as well as academic literature. Of these I will discuss unsolicited
ratings since the industry claims they help improve ratings quality while researchers view them as a
potential source of conflicts of interest.

2.5.1 The IOSCO Code of Conduct Fundamentals for Credit Rating Agencies8
The IOSCO Code (the Code) is a voluntary agreement with no legal binding. This is due to the fact
that rating agencies are regulated nationally while the Code has international scope. National
legislation obviously takes precedence over the Code, and the resulting differences in markets and
regulatory environments cause the mechanisms and procedures necessary in order to implement the
principles of the Code to vary by country. Regardless of these issues the Code fundamentals have,
to a large extent, been adopted by the NRSROs into their respective Code of Conducts (Johansson,
2010).
      The essential purpose of the Code is “to promote investor protection by safeguarding the
integrity of the rating process” (IOSCO, 2004, p. 3). The achievement of this is attempted through
a list of behaviors and values that CRAs should adopt and adhere to. This is divided into three
sections: quality and integrity of the rating process, avoidance of conflicts of interests, and CRA
responsibilities towards issuers and investors. The first section is divided into 16 points, and
generally states that the CRAs should take only all relevant information into consideration when
assigning their ratings. Furthermore, to ensure optimal accuracy, sufficient personnel should be
employed as to ensure a thorough rating process and employees should be divided into areas of
8
    This section is based on IOSCO (2004) and (2008).

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expertise to ensure consistency within each type of rated issue. The Code also advocates the
implementation of a whistleblower arrangement where employees are obligated to report colleagues
acting illegally or opportunistically. The second section also consists of 16 points. Their focus is on
avoidance of conflicts of interests in CRAs. They state that rating changes should be made
regardless of the effects it may have on stakeholders if it is necessary in order to keep ratings
accurate. Focus is also on keeping analysts separate from negotiators, so as to ensure that customers
are not attracted by analysts who promise high ratings. Generally, no relationship is tolerated
between analysts and the entities they rate. The final section states that CRAs are responsible
towards investors for the timely distribution of ratings and rating changes. It should be stated when
each rating was last reviewed and if it was done with the help of the issuer. In order to improve
market transparency, it also states that data on historical performance should be made available in
order for market participants to evaluate the CRAs. Finally, the Code states that, due to the CRAs’
responsibilities towards issuers, the elements in the third section should all be handled under
consideration of the potential confidentiality of information received from issuers during the rating
process.
   There is a single control mechanism built into the Code. It states that for CRAs to live up to its
principles, they must disclose their own Code of Conduct to the public, and state how it deviates
from the IOSCO Code. The reason for any deviations should be explained, and the CRAs should
furthermore describe how they manage to live up to the general principles of the Code despite such
differences.

2.5.2 U.S. Regulation of NRSROs
Implementation of the CRARA of 2006 began in 2007, with the purpose to “improve ratings
quality for the protection of investors and in the public interest by fostering accountability,
transparency, and competition in the credit rating agency industry” (CRARA, p. 1). 2007 therefore
marks the beginning of more thorough regulatory oversight of the CRAs by the SEC. The
regulatory design revolves around the NRSRO-certified CRAs, since these are the ones considered
to have systemic influence and thus potential to affect the national and global financial markets. To
ensure continued control, NRSROs are required to file a new application every year in order to have
their certification extended. This is done via the Form NRSRO, just like applications from CRAs
seeking to obtain NRSRO status would be. The CRAs have to disclose information related to such
issues as which of the 5 previously mentioned categories they seek certification for, potential
conflicts of interests, number of analysts, as well as commenting on the state of their corporate code

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of conduct. The NRSROs generally tie the section on code of conduct to the IOSCO Code –
commenting on deviations from this. Hereby, they adhere to the only control mechanism included
in the Code, as it was mentioned above. The most recent Form NRSRO has to be publically
available on all certified NRSROs’ web sites.
   CRARA legislation is essentially designed to work as a means of controlling the credit ratings
industry. It prohibits certain forms of behavior and disallows non-business relationships between
issuers and raters. It does not, however, attempt to dictate how credit ratings should be made. On
the contrary, section 15E(c)(2) of the Securities and Exchange Act of 1934 specifically states that
no regulators may in any way regulate the substance of credit ratings, nor may they influence the
procedures or methodologies used by NRSROs. Control is carried out by evaluating the information
received from NRSROs in their annual Form NRSRO applications as well as various financial
reports required by section 17g-3 of the Securities and Exchange Act of 1934. The SEC itself must
then make an annual report, in accordance with section 6 of the CRARA. This report should specify
the views of the SEC regarding “the state of competition, transparency, and conflicts of interest
among nationally recognized statistical rating organizations.” Following the initial implementation
of the CRARA in 2007, two minor revisions have been made. One focal point for these has been
increasing transparency by requiring NRSROs to publically disclose more historical ratings data on
their websites. Another point has been to increase the quality of ratings of structured finance
products, by requiring the arrangers of such products to make the same information available to all
interested NRSROs – not just the one they have solicited.
   The first major regulatory change following the original CRARA came in 2010, with the Dodd-
Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank). Based on the conclusion
that NRSROs have massive systemic influence and that their inaccurate ratings were a direct cause
of losses during the recent financial crisis, Dodd-Frank has made numerous changes to the
regulatory environment of CRAs. The main focus has been on increasing control of CRAs, both
internally and externally. Internally, the Act calls for the establishment of a board of directors in all
NRSROs. These must have at least 2 independent members, and users of the NRSRO’s ratings must
also be represented. The boards are to be responsible for establishing, maintaining, and enforcing
the policies of the NRSRO with regard to ratings methodology, conflicts of interest, internal
control, and compensation and promotion. With regard to external control, Dodd-Frank dictates the
establishment of the Office of Credit Ratings by the SEC. This Office is to carry out annual
examinations of all NRSROs in order to evaluate e.g. if they live up to their own policies and

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