ROOM DIRECTORY - Pullman Phuket Panwa Beach Resort
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ROOM DIRECTORY
WELCOME A HOTEL SHOULD BE MORE THAN JUST A PLACE TO STAY AND RELAX. THAT IS WHY OUR TEAM OF ENTHOUSIASTIC PROFESSIONALS IS DEDICATED TO MAKING SURE YOU RECEIVE ALL THE SERVICES YOU NEED. THE ENTIRE TEAM OF THE PULLMAN PHUKET PANWA BEACH RESORT, A PULLMAN HOTEL JOINS ME IN WISHING YOU A VERY PLEASANT STAY WITH US. VINCENT DELSOL GENERAL MANAGER
TABLE OF
Ice Newspapers
Complimentary Drinking Water Baggage Service and Storage
Luggage
CLOTHES AND LAUNDRY SERVICES
CONTENT
Beauty Salon
Clothes
Check-out
Dry Cleaning and Laundry
Lost and Found
Iron
Currency Conversion
Laundry
Doctor/Dentist
Repairs and Alterations
Gratuities
Pillow Menu
ARRIVAL .............................................. 07
SHA and ALLSAFE SAFETY CORNER
Safe HOTEL ACTIVITIES ........................... 23
Hotel Regulations
Safe Deposit Boxes Children’s Activities
Dress Code
Baby-sitting
Internet OTHER
Fitness Center
Local Customs Air-Conditioning
Pools
Smoking Policy Television
Recreation
Religious Services Torch
Recreational Activities
Florist Umbrellas
Meeting Rooms Maintenance
Electric Current SPA ........................................................ 27
04 05
Emergency Talay Spa
F&B SERVICES ................................... 11
Tamarind Awards
Tamarind Restaurant FRONT DESK SERVICES ................. 19 AROUND THE HOTEL ....................... 31
Aqua Restaurant AIRPORT AND GROUND TRANSPORTATION Wild Creatures
Edge Beach Club Airline Reservation and Confirmation Beware Creatures
The Junction Bar Car Rental Dangerous Creatures
In-room Dining
MAILING
Stamps INDEX ................................................... 34
IN ROOM .......................................................... 15 Mail and Packages
PHONE CORNER SHOPPING/SIGHTSEEING
Operator Boutiques
Housekeeping Shopping/Sightseeing
Messages Map Check out our information
and promotions, scan here.
Wake-up Service Tourist Information
Do Not Disturb Weather
Privacy Button
BUSINESS SERVICES
REFRESHING CORNER Facsimile and Printing
Refreshing Center
OTHER
Coffee and Tea Facilities06
ARRIVALPULLMAN PHUKET PANWA BEACH INTERNET FLORIST
RESORT RECEIVED ALL SAFE High speed wired and wireless internet services The Front Desk Service will assist you with a
LABEL BY BUREAU VERITAS are provided free throughout the resort. To florist that can create arrangements for all
Led by the General Manager, Pullman Phuket access this facility you will require a user name occasions.
Panwa Beach Resort is the first Accor Phuket and password. Simply put your last name and
hotel to achieve the ALLSAFE label audited room number.
by Bureau Veritas, the world leader in testing, MEETING ROOMS
inspection and certification services, to ensure
that all the processes and procedures in The resort’s meeting rooms: Sri Trang Ballroom,
LOCAL CUSTOMS Ton Koon Meeting Room, Payoong Meeting
the hotel which have been implemented to
manage the hygiene and social distancing Thailand is known as the “Land of Smiles” for its Room and Ton Son Meeting Room are located
risks in relation to COVID -19, have met the tolerance and gracious hospitality. near the main entrance.
requirements of Bureau Veritas’ Accor ALLSAFE • The King, Queen and the Royal Family are
label. Not only are we ALLSAFE compliant, genuinely respected by the Thais.
we also received the Safety and Health
Administration (SHA) Certificate, issued by the • A smile is an appropriate response to
Tourism Authority of Thailand (TAT), to ensure acknowledge a Wai or greetings of small
that we have applied ‘new normal’ procedures children, and with resort and restaurant staff.
with our high standards of hygiene and safety, • It is considered disrespectful for anyone to
to be ready to welcome guests back again put their feet on the table while sitting.
for the ultimate relaxation at Pullman Phuket
Panwa Beach Resort. • When visiting a temple, please remove your
shoes before entering. In addition, wearing
shorts or other revealing clothing is not
permitted.
• Thais regard the head as the purest part of
the body. Refrain from touching or patting
08 the head in a friendly gesture, as it is 09
considered impolite.
• It is not proper to lose one’s temper.
HOTEL REGULATIONS
These regulations are written to help you enjoy
a safe and comfortable stay with us and can SMOKING POLICY
be updated without further notice by Hotel Thank you for supporting our efforts for a
Management to comply with requirements of healthier tomorrow. Smoking is permitted
area authorities. in designated areas only. Ashtrays will be
Refer to the document available in room provided in smoking accommodation’s
balconies and select areas for your
convenience.
Smoking is allowed on balconies and
designated areas throughout the Hotel.
Smoking inside the room is prohibited. A
violation fee of THB 10,000 per time shall be
applied.
RELIGIOUS SERVICES
DRESS CODE Please contact the Front Desk Service for a full
Resort style clothing is acceptable throughout the list of religious services and locations.
hotel. We recommend smart casual attire in the
bars and restaurants in the evening.
Bathing suit are not permitted at the breakfast10
F&B SERVICESAQUA RESTAURANT
Aqua opens for breakfast, lunch and dinner
located below the main lobby area. It features
Euro-Asia buffet and à la carte breakfast, a
pizza oven and a private dining room.
Opens daily from 6 am – 10.30 pm
EDGE BEACH CLUB
TAMARIND RESTAURANT – A swim-up pool bar which serves light lunches,
MAKHAM, AUTHENTIC SOUTHERN pizza, cocktails and daily specials.
THAI CUISINE Opens daily from 10 am – 6.30 pm
WORLD LUXURY AWARDS
GUARANTEE
Thai Restaurant Tamarind has received Global
Win in Best Authentic Thai Food 2020 by Hotel
Luxury Awards. Tamarind is located on the first
floor of Pullman Phuket Panwa Beach Resort,
the beachfront hotel in Cape Panwa area, an
absolute paradise for tropical island retreat and
tranquility of nature. This Thai restaurant in Phuket
12 13
was named from the bay of hotel location
which is Makham Bay or Tamarind in English. THE JUNCTION BAR
Makham Bay is filled with an abundance of
nature and various kinds of plants, whether The lobby lounge offers light fare; an exciting
vegetables or herbs which can be found only array of cocktails; and a spectacular view over
in Southern of Thailand. This is the history of the the Andaman Sea.
name Tamarind Restaurant, a distinctive Thai Opens daily from 10 am – 11.30 pm
restaurant in the authentic Southern Thai style
Check out our food & menu.
beverages menus, scan here.
TAMARIND RESTAURANT
Our Signature Thai Southern authentic cuisine
restaurant is located near the beach and offers
an extensive wine selection. It offers indoor IN-ROOM DINING
and outdoor seating with community table, for In-room dining is available in the comfort of your
neophyte or the hedonists amongst us. guest room. Please refer to the In-room Dining
Opens Daily from 6 – 10.30 pm section to make your selection and contact our
Pullman Touch. They can also arrange for your
tray to be removed when finished.14
IN ROOMPHONE CORNER COMPLIMENTARY DRINKING WATER SAFETY CORNER
OPERATOR The resort provides complimentary bottles SAFE
of drinking water in guest rooms for your
To contact the operator, please press number convenience. Each guest room has a personal safe located in
“0”. the wardrobe. As a precautionary measure for
A set of 2 bottles per person per day. If you your valuables, we recommend you place them
HOUSEKEEPING need an extra bottles. please contact our in your in-room safe. On your departure day,
Housekeeping services are offered daily. Please Pullman Touch to know the conditions please ensure you empty your safe. If assistance
contact our Pullman Touch for any special is required, please contact our Pullman Touch.
requests that you may have or items that we can
SAFE DEPOSIT BOXES
provide to make your stay more comfortable.
CLOTHES AND LAUNDRY SERVICES For larger items, safe deposit boxes are located
MESSAGES
CLOTHES at the Front Desk. Please see the reception for
Messages can be left and accessed through assistance.
Please refrain from hanging your wet clothes on
your in-room voice-mail system. Press the red
the balcony railing. Kindly use the drying rack
button on your room phone and follow voice
on the balcony wall.
instructions. All other messages taken by the
resort operator will be delivered to your guest DRY CLEANING AND LAUNDRY OTHER
room. AIR-CONDITIONING
Requests can be made through our Pullman
WAKE-UP SERVICE Touch. Please complete the laundry form and An individual control is placed above the
place the laundry in the bag provided. Contact bedside table. For further assistance, please
Please contact our Pullman Touch should you
our Pullman Touch for collection and further contact our Pullman Touch.
desire a personalized wake up call.
information in regards to dry cleaning and
DO NOT DISTURB laundry. TELEVISION
Messages can be left and accessed through IRON For your viewing pleasure, a selection of
your in-room voice-mail system. Press the red channels is offered. Please refer to the TV
Please leave your iron upright when hot and program list in your room.
button on your room phone and follow voice
not in use. Do not lay the iron flat on top of the
instructions. All other messages taken by the TORCH
16 ironing board at any time. Kindly allow to cool 17
resort operator will be delivered to your guest
before storing again in the holder. Every accommodation has a torch located next
room.
LAUNDRY to the safety deposit box in the dressing area.
PRIVACY BUTTON
Please refer to the Dry Cleaning and Laundry UMBRELLAS
We respect your privacy, when the “Do Not
section and call our Pullman Touch to collect. For your convenience, umbrellas are located in
Disturb” button has been pressed. Please
contact our Pullman Touch to arrange a suitable REPAIRS AND ALTERATIONS your guest room closet and are also available
time to delivery your laundry or service your through the Bell Desk.
Minor clothing repairs can be done for you by
room. MAINTENANCE
our resort seamstress. Please contact our Pullman
Touch for more information. For all inquiries regarding Engineering, please
PILLOW MENU contact our Pullman Touch for assistance.
REFRESHING CORNER ELECTRIC CURRENT
Let’s stay in bed, nothing beats a good night’s
REFRESHING CENTER sleep. Scan here to see Pullman Pillow Menu. The resort’s electric Current is 220 volts AC,
Due to the Covid-19 pandemic, our minibar 50 HZ. Please contact our Pullman Touch for
service has been limited. You can order through adaptors and electrical converters.
our room service.
EMERGENCY
COFFEE AND TEA FACILITIES
Please see the Safety section of this
All rooms are provided with complimentary tea compendium for emergency procedures.
and coffee making facilities. Should you require
an additional supply, please contact our Pullman
Touch.
ICE (Additional charge will be applied)
For delivery of ice to your room, please contact
our Pullman Touch.18
FRONT DESK SERVICESAIRPORT AND GROUND BUSINESS SERVICES
TRANSPORTATION Our Front Desk team will be able to assist you
We will be delighted to assist with arranging with all of your business service needs.
your preferred method of transportation. For your convenience computers with internet
Transportation services to other destinations are access are available in the lobby.
available for a nominal fee. FACSIMILE AND PRINTING
AIRLINE RESERVATION AND CONFIRMATION A facsimile and printer are available in the Front
For assistance with your flight arrangements, Desk Service.
please contact our Front Desk Service.
CAR RENTAL
Please contact our Front Desk Service, for
OTHER
assistance in arranging a rental car. NEWSPAPERS
Check out online newspapers, scan here.
MAILING
STAMPS
Postage stamps are available at the Boutique
located in resort’s retail shop section.
MAIL AND PACKAGES
Please contact our Front Desk Service for
assistance. BAGGAGE SERVICE AND STORAGE
For pick-up or storage, please contact our
20 Pullman Touch. 21
SHOPPING/SIGHTSEEING
LUGGAGE
BOUTIQUES
Please contact our Pullman Touch for assistance
The Resort boutiques are located on the Lobby with your luggage.
level and offer a wide selection of souvenir
BEAUTY SALON
items and necessities.
Our Pullman Touch will be pleased to provide a
Bella: Prêt a porter, beach wear, ladies
list of beauty salons available.
accessories, and souvenirs.
CHECK-OUT
Next Suit: Custom made suits, jackets, pants
and skirts. Check-out time is 12 pm noon. For late check-
out requests, please contact the Front Desk and
SHOPPING/SIGHTSEEING
every effort will be made to accommodate you
For a detailed shopping guide and a variety as long as possible.
To contact the operator, please press of sightseeing options, please contact the Front
number “0”. LOST AND FOUND
Desk Service or please refer to local attraction
section. Please contact our Pullman Touch for assistance
with any items that have been lost or found.
MAP
CURRENCY CONVERSION
Maps of Phuket Island are available at the Front
Desk and Bell Desk. The Front Desk Service will assist with all
conversion transactions.
TOURIST INFORMATION
DOCTOR/DENTIST
Information on off-property excursions is
available at the Front Desk Service. Please contact our Front Desk Service for
a preferred list of Doctors and Dentists. For
WEATHER
Emergency services, please touch Emergency
Weather forecast information is available on your telephone.
through the Front Desk.22
HOTEL ACTIVITIESCHILDREN’S ACTIVITIES RECREATIONAL ACTIVITIES
Our Sapparot Club is designed for children At Pullman Phuket Panwa Beach Resort, you
4 to 12 years of age and offers supervised can create every moment memorable as you
fun-filled interactive and educational activities restore health, balance and beauty to life.
including: games, local arts & crafts and Let start the day fresh with our morning yoga
adventure programs. The kids club also class and aqua exercise. During the hide tide,
features an outdoor children’s swimming pool boost your energy under the sunny sky and
with water slide. Sapparot Club opens daily sea breeze with our water activities such as
from 9 am – 6 pm. kayaking, paddle board, wind surfing or Hobie
wave sailing. Low tide you can enjoy marine
walk activities with our local guide to explore
marine life at Panwa beach, the only beach
BABY-SITTING in Phuket that you can find marine life! The
Our Pullman Touch will be pleased to provide exciting introductory course in Thai Boxing,
you with information regarding child minding Ping Pong, Pétanque, and some work with a
and nanny services. fit ball, with trainer, will keep you fit during a
relaxing stay.
Check out more of our activities detail,
FITNESS CENTER scan here.
The resort’s lifestyle fitness center, Form, is
located beside the Sapparot Club in the
building nearest the Landside Pool. Opens daily
24 hrs.
POOLS
24 25
We have 3 free-form swimming pools as well
as a children’s pool.
Towels and beach activity supplies are
provided poolside. Please be advised that
children under the age of 14 require adult
supervision.
RECREATION
For a complete list of daily recreational
activities throughout the resort, please contact
our Front Desk.26
SPATALAY SPA Check out our spa detail
and Menu, scan here.
Talay Spa is located near the beach and at
the far end of the Pool Villa 8033. Please
refer to the Spa section in your guest room
directory for more details on booking your spa
experience.
28 2930
601
53
AROUND THE HOTELWILD CREATURES DANGEROUS CREATURES
NOT DANGEROUS: PLEASE RESPECT THEM. STAY AWAY AND IMMEDIATELY REPORT TO
RESORT STAFF.
MONITOR LIZARD
RED-TAILED GREEN SNAKE
Thailand has a large population of monitor
lizards. The large reptiles can be spotted in The appearance is like a green snake, but
ponds, rivers, lakes, mangroves, and swamps. different in the end of the tailed are red, they
are powerful snake, with wide smooth scales
They can swim and run fast. Monitors are
on its belly that are ideal for climbing trees and
carnivores, eating rodents, snakes, fish, birds,
across branches.
and other small creatures.
COBRA
LIZARD or CHAMELEONS
Naja is a genus of venomous elapid snakes
Chameleons are a distinctive and highly
known as cobras. Members of the genus Naja
specialized clade of Old World lizards with
are the most widespread and the most widely
202 species. These species come in a range
recognized as “true” cobras.
of colors, and many species have the ability to
change color. KING COBRA
GECKO The king cobra’s skin is olive green with black
and white bands on the trunk that converge
Geckos are lizards belonging to the infraorder
to the head. If you see all these details, you
Gekkota, live in warm climates throughout the
are too close, run away and inform the team
world. Found on trees or under the roof to be
immediately.
seen at night.
HOUSE GECKOS
House Geckos, hiding during the day and
foraging for insects at night. They can be seen
climbing walls of houses and other buildings.
32 33
HOUSE CENTIPEDES
The body of a centipede is usually yellowish
to dark brown in color, sometimes with darker
stripes or markings. House centipede are not
considered dangerous to humans.
BEWARE CREATURES
NOT DANGEROUS BUT DON’T TOUCH AND
REPORT TO RESORT STAFF.
CENTIPEDES
Centipedes have a rounded or flattened head,
bearing a pair of antennae at the forward
margin. They have a pair of elongated
mandibles.
Let’s get to know who they PYTHONS
are "Nature’s Talk", scan here.
The Python are a family of non-venomous snakes
found in Africa, Asia, and Australia. Among its
members are some of the largest snakes in the
world.
GOLDEN TREE SNAKE
Golden Tree snakes are non-venomous snakes
found in the garden, average length 1 – 2
metersINDEX
F P
Facsimile and Printing................................ 21 Phone Corner............................................ 16
Fitness Center............................................ 25 Pillow Menu............................................... 17
Florist....................................................... 09 Pools........................................................ 25
Front Desk Services.................................... 19 Privacy Button........................................... 16
A
Air-Conditioning......................................... 17 H R
Airline Reservation and Confirmation.......... 21 Hotel Regulations....................................... 08 Recreation................................................ 25
Airport and Ground Transportation............. 21 Hotel Activities.......................................... 23 Recreational Activities................................ 25
Aqua Restaurant........................................ 13 Housekeeping........................................... 16 Refreshing Center...................................... 16
Around the Hotel....................................... 31 Refreshing Corner...................................... 16
I
Arrival...................................................... 07 Religious Services...................................... 09
Ice........................................................... 16
Repairs and Alterations............................... 17
B In-room Dining.......................................... 13
Baby-sitting............................................... 25 Internet..................................................... 09 S
Baggage Service and Storage.................... 21 Iron........................................................... 17 Safe.......................................................... 17
Beauty Salon............................................ 21 Safe Deposit Boxes..................................... 17
J
Beware Creatures...................................... 33 Safety Corner............................................ 17
The Junction Bar........................................ 13
Boutiques.................................................. 21 SHA and ALLSAFE..................................... 08
L Shopping/Sightseeing................................ 21
Business Services....................................... 21
Laundry..................................................... 17 Smoking Policy.......................................... 09
34
C Local Customs........................................... 09 Spa.......................................................... 27
Car Rental................................................ 21 Lost and Found.......................................... 21 Stamps..................................................... 21
Check-out................................................. 21 Luggage................................................... 21
Children’s Activities.................................... 25 T
M Talay Spa.................................................. 17
Clothes...................................................... 17
Mail and Packages.................................... 21 Tamarind Awards...................................... 13
Coffee and Tea Facilities............................ 16
Mailing..................................................... 21 Tamarind Restaurant.................................. 13
Complimentary Drinking Water................... 17
Maintenance.............................................. 17 Television................................................... 17
Clothes and Laundry Services...................... 17
Map......................................................... 21 Torch......................................................... 17
Currency Conversion................................. 21
Meeting Rooms......................................... 09 Tourist Information..................................... 21
D Messages................................................. 16
Dangerous Creatures................................. 33 U
N Umbrellas.................................................. 17
Do Not Disturb.......................................... 16
Newspaper............................................... 21
Doctor/Dentist........................................... 21 W
Dress Code............................................... 08 O Wake-up Service....................................... 16
Dry Cleaning and Laundry.......................... 17 Operator.................................................. 16 Weather................................................... 21
Other................................................... 17,21 Wild Creatures.......................................... 33
E
Edge Beach Club....................................... 13
Electric Current........................................... 17
Emergency................................................. 17www.pullmanphuketpanwa.com
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