Responsible Retailing - SPAR International
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Responsible Retailing
WE ALL BENEFIT
COOPERATION
FROM
JOINT
SPAR Responsible Retailing
As a food retailer present in more than 40 countries around the world, SPAR is
committed to adding value to the communities in which we operate. At SPAR,
we strive to deliver outstanding service and excellent product offerings, whilst
simultaneously working towards social and environmental prosperity for all.
As a global brand, we recognise our responsibility in helping to tackle and
DOOR EENDRACHTIG
negotiate the challenges faced by our customers and communities around the
world. This sense of responsibility lies at the heart of the SPAR strategy, that
SAMENWERKEN PROFITEREN
we are ‘Better Together’.
Our Better Together strategy can be traced back to our roots when in 1932,
ALLEN
the SPAR Brand was founded on the principle of joint cooperation between
REGELMATIG
wholesalers and retailers. Similarly, our Responsible Retailing initiatives today
are designed and executed by our various SPAR Partners, whom we are proud
to call our SPAR family. As our SPAR Partners face different challenges across
the globe, they have the power to drive their own initiatives in the communities
Our founder Adriaan van Well they serve. As a global business, we aim to tailor our business strategy and
had a vision that if retailers and distributors Together with the support and priorities to make real and tangible changes for local communities.
worked together in partnership all would benefit
cooperation of our partners
we are achieving the required Unique opportunities for knowledge sharing and collaboration have arisen,
brand focus. allowing SPAR to address local challenges that have a global impact. Following
this strategy, SPAR has developed partnerships with organisations such as the
Global Alliance for Improved Nutrition (GAIN), the Amsterdam Initiative against
Malnutrition (AIM), and European Athletics.
RESPONSIBLE RETAILING
RESPONSIBLE – SPAR
RETAILING AT INTERNATIONAL 3
Our Focus Page 16 Page 22
SPAR is currently focused on six key areas, that are fundamental
to the role we can play as an international food retailer. Our
commitments and initiatives across the world, whilst tailored to
community specific needs, are largely focused on health, sourcing,
community, environment and supply chain, and are all linked to
our people. COMMUNITY ENVIRONMENT
Our engagement with Our developments in food waste,
community projects sustainable packaging & recycling
HEALTH SOURCING CLIMATE PEOPLE
Our focus on nutrition, exercise, Our commitment to local & Our tailored initiatives aimed at Our Dedication to the Training &
& wellbeing sustainable sourcing reducing CO2 emissions & Development of our People
energy consumption
Page 6 Page 12 Page 26 Page 30
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Nutrition, Exercise &
Wellbeing
Health and nutrition are two issues high up on our agenda at
SPAR. We are strong believers in the need to provide consumers
with good quality products and the relevant nutritional information
to ensure a balanced, healthy diet. Our focus on nutrition further
compliments the SPAR initiatives targeted at exercise, promoting
a healthy lifestyle and fighting malnutrition.
Nutrition
SPAR’s commitment to promoting
healthy eating has seen improvements Exercise SPAR Projects
for consumers in fresh foods as well
as dry foods. Around the globe, In addition to our focus on healthy In line with promoting healthier eating,
various SPAR initiatives have focused eating, SPAR recognises the benefits of SPAR actively engages in initiatives
on working better with suppliers and exercise and as such, our sponsorship aimed at providing better access to
diversifying the food portfolio. In this of sport is another key part of our food and combating malnutrition.
HEALTH way, SPAR provides customers with business. Partnerships between SPAR Just one example is the development
access to fresher products and where retailers, local schools and sports of the Rural Hub project in South
Our focus on nutrition, exercise, possible options to choose healthier clubs reflects the importance SPAR Africa in partnership, with the Global
& wellbeing alternatives. SPAR has set out a places on promoting exercise in many Alliance for Improved Nutrition (GAIN)
clear strategy for offering customers local communities. Support from and the Amsterdam Initiative against
organic products, natural products, SPAR comes in many forms including, Malnutrition (AIM).
and products for shoppers with food volunteering time, instore fundraising
intolerances. activities, the provision of sports
equipment and financial assistance.
SPAR has also developed the Nutrition
Zone, which aims to provide nutritional The SPARK Kids Athletics Park has
advice by breaking down the various further been developed to promote
food groups in a fun way for future athletics to future generations of athletes.
generations.
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HEALTH SPAR Austria reduces sugar in 50 SPAR Hungary encourages healthy lifestyle change
Our focus on nutrition, exercise,
& wellbeing own brand products with new mobile app
A year ago, SPAR Austria announced its intention to reduce the SPAR Hungary recently introduced its 30-day lifestyle change
amount of sugar in its own brand products. A year on, this move mobile app, helping those wanting to improve their health. The app
by SPAR Austria has resulted in the reduction of sugar in more users are given access to dietary plans developed by nutritional
than 50 SPAR Own Brand products. experts, training programmes, and other useful tips to help them
reach their goals.
SPAR Austria has analysed the recipes is important to us that our shoppers’ The software also provides information
of its own brand products, such as understanding of sugar is sharpened about supplements, meditation, yoga
soft drinks, cereals, ice cream, fruit and that they have the possibility to and office exercise videos. Consultation
preserves, fruit bars and yoghurts, and choose healthier products. For this with experts is accessible through the
work is now being carried out to reduce reason, we have chosen to reduce website and the app monitors the fluid
sugar in an additional 300 products. sugar instead of replacing it with sugar intake of users – sending reminders to
Over the next few years, the SPAR substitutes.” drink enough water throughout the day.
Partner aims to remove at least 1,000
tonnes of sugar from its own brands. “As a value-focused family enterprise,
SPAR has always highlighted the
SPAR Austria has tried to keep its importance of a healthy lifestyle. A
product sugar levels in line with the The best way for a balanced diet plays a much larger role
WHO’s dietary recommendations. healthier diet, is the The SPAR Lifestyle Change Programme in today’s busy world than ever before
For example, SPAR Natur *pur yogurt general reduction of sugar. aims to assist more people in making and as such, SPAR doesn’t only provide
contains only 12g of sugar per 100g and conscious dietary changes and high quality food, but also aims to assist
the SPAR Vital whole grain cereals only participating in regular sports activities, in maintaining a healthy diet,” said Márk
contain 0.8g sugar per 100g. and is built around a free-of-charge Maczelka, Head of Communications at
mobile app. SPAR Hungary.
Fewer sweet products, less sugar, less
harm and more good. SPAR Austria’s The programme has been developed by
goal in 2018 is to consistently reduce trained and experienced professionals.
sugar in its own brand products and A dietary expert and certified nutritionist
provide its customers with more healthy developed the diet plan, whilst A balanced diet plays a
food options. professional trainers developed easy- much larger role in to-
to-perform exercises, in the form of day’s busy world.
Commenting on this move, SPAR short videos.
Austria CEO, Gerhard Drexel, said: “It
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HEALTH SPAR Ireland invests over €1 million SPAR India promotes instore millet revival and
Our focus on nutrition, exercise,
& wellbeing in new advertising campaign supports local farmers
SPAR Ireland invested more than €1 million in an advertising Once a staple food source in India, Millets have fallen out of
campaign to showcase its healthy eating initiative, SPAR Better fashion over the last few decades – replaced by rice and wheat.
Choices. The campaign aims to inspire people to make positive Now, with the increase in diabetes and allergies, this group of
food choices with the help of the SPAR healthy eating range. small seed grasses that have been widely cultivated as cereal
crops, are making a comeback.
The SPAR Better Choices programme Willie O’Byrne, Managing Director,
sees SPAR redefine its offering to BWG Foods said: “With the SPAR about why the grains should be part of
customers in response to changes in Better Choices offering our customers their diets. In addition to the millet zones
Irish consumers’ lifestyle choices. The can expect to find the right choice for instore, SPAR India executed the online
launch of SPAR Better Choices aims themselves under the tree at SPAR.’’ campaign #SayYesToMillets, regularly
to ensure that eating on the go doesn’t posting nutritional facts, recipes and
mean compromising on health and health benefits of millets on its various
wellbeing. The initiative also caters social media platforms.
for customers with varying nutritional
needs with low fat, high protein, and Alongside the promotion of millets,
gluten free products on offer. SPAR India has been supportive of
local farmers. The SPAR Natural range
SPAR partnered with dietitian Ellen offered instore features of a variety
Roche, a member of the Irish Nutrition Realising the potential of the hardy, of products containing locally grown
and Dietetic Institute, to research ancient millet seeds, SPAR India grains. These include savoury, sweet
and carefully select which products introduced a 25 day-long campaign and ready-to-cook SPAR Own Brand
to include in the range. All products in all SPAR Supermarkets to create products like Dosa mix and Millet-based
highlighted in stores with the SPAR awareness about the health benefits health drinks.
Better Choices signage offer customers and nutritional excellence of millets.
guidance on choosing the best foods In each store, a special zone was set
for their lifestyle while on the move. up highlighting the entire millet range
available along with the display of
The campaign includes the launch of nutritional information and delicious
two adverts, one featuring Republic recipes. #SayYesToMillets
of Ireland football captain, Seamus
Coleman, and the other featuring Around 500 school children from all
model and mum-of-two, Claudine over the country visited the millet zones
Keane. Speaking about the initiative, in the SPAR stores and were informed
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Local & Sustainable
SPAR is committed to providing customers with a wide range of
fresh and dry goods that are locally and/or sustainably sourced.
SPAR Partners across the globe continue to develop ways
to provide customers with products that are produced under
conditions with a reduced impact on the environment, promote
animal welfare, and provide equal opportunities for farmers and
fishermen.
Local Sourcing Sustainable Agriculture & SPAR Projects
Fisheries
Our focus on sourcing locally is aligned We are also committed to making
with our core values of community In further reducing our environmental direct, positive social impacts in the
involvement. In committing to local impact, SPAR supports initiatives that agricultural sector of developing
sourcing agreements, we aim to provide emphasise sustainable agriculture and nations. In partnership with the Global
SOURCING farmers with long term stability and fishing practices. SPAR Partners across Alliance for Improved Nutrition (GAIN)
success whilst at the same time offering the globe are committed to sourcing and the Amsterdam Initiative against
Our commitment to local & customers higher quality products. sustainably certified food products, Malnutrition (AIM), we have committed
sustainable sourcing Through these mutually beneficial whether fresh or dry, and are conti- to developing a project in South Africa
partnerships, we are also able provide nuously extending these commitments. around Rural Hub creation and are
a more diverse range of fresh, long-life, Reflecting the widespread business currently assessing possibilities for
and frozen products as local suppliers operations, SPAR Partners have a projects in Nigeria and India aimed at
have grasped opportunities in adopting wide diversity in certifications for their reducing post-harvest loss. Through
innovative technologies for production products, highlighting the continuous these projects, we aim to provide
and quality assurance. In acknowledging expansion of our fresh and dry own equal opportunities for farmers, benefit
this, SPAR is continuously looking brand ranges with an eye towards a the agricultural sectors by increasing
to support more local suppliers and sustainable future. harvest yields, and ultimately create
provide them with similar opportunities self-sustaining industries.
to expand and grow their operations.
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SOURCING SPAR Austria’s responsible fishing SPAR Nigeria partners with stakeholders to support
Our commitment to local &
sustainable sourcing policy Made in Nigeria brands
SPAR Austria made a commitment back in 2011 to only stock SPAR Nigeria hosted a one day SME Bazaar organised for small
responsibly sourced fish products in its stores, with WWF Austria and medium Nigerian enterprises in collaboration with the Bank of
checking SPAR’s entire fish range each year. The latest results of Industry, the Manufacturers Association of Nigeria and the Retail
the assessment revealed that 97% of all of SPAR Austria’s 457 Council of Nigeria.
fish products are caught or bred in a responsible way.
“This is the best result since the Within the UN’s 17 Sustainable Devel- Nigeria has much potential in terms of
introduction of the SPAR fish buying opment Goals (SDGs), one of the objec- business ideas and retail growth. “As a
policy in 2011 and is due to the intensive tives concerns ocean life and aims to Hypermarket business, we are deeply
cooperation between fisheries, WWF effectively regulate fishing, overfishing, interested in Nigerian products. We
and SPAR,” said Axel Hein, WWF illegal fishing and harmful fishing prac- need to encourage and support growing
Marine Biologist. tices by 2020. SPAR’s commitment to businesses to standardise and align
a responsible fish assortment is a solid with best practices in the modern retail
SPAR offers the most extensive contribution to these internationally rec- world.”
responsible fish offer in Austria, setting ognised goals.
the standard for the rest of the Austrian Suppliers were grateful with the
food trade. Fish counters in INTERSPAR opportunity to present their products
Hypermarkets and SPAR Gourmet at the Bazaar. Amede Olisa-Achingale,
stores sell MSC-certified fresh fish, 97% of all of SPAR Austria’s The SME Bazaar followed an extensive a producer of organic food products,
caught according to the responsible 457 fish products is SME Workshop to educate and offer stated that before the Bazaar she
fishing standards of the Marine responsibly sourced. professional assistance to small felt limited in her reach to potential
Stewardship Council. businesses on the principles of modern customers but through the event had
day retailing. More than 40 growing been able to showcase her products for
Each INTERSPAR Hypermarket further- businesses showcased their products more effective market reach.
more offers fish from local fisheries or to SPAR shoppers and the general
breeders as well as fish from special public. Products included grains,
WWF programmes, such as handline beverages, clothing and merchandise
caught Yellowfin Tuna from the Mal- and cosmetics, all manufactured in
dives. With these programmes, the fish Nigeria. We need to encourage
population is preserved and a safe and and support growing
sustainable source of income is gener- Present at the occasion was the Deputy businesses.
ated for local communities. Managing Director of SPAR Nigeria,
Mr. Prakash Keswani. He stated that
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SPAR Community involvement
At SPAR, our commitment to the communities we serve extends
beyond providing a high quality, value-for-money shopping
experience. It also involves providing opportunities for employment,
growing the skills of our employees, supporting those in need by
volunteering time, generating funds for charities, and bringing
the local community together through SPAR sponsored sporting
events.
Through these activities, SPAR adds value to the communities in
which we operate. Even though we have a growing global presence
in more than 40 countries around the world, we are fundamentally
driven by committed independent retailers who win the trust and
loyalty of their local communities.
Charity support Personal involvement
Our SPAR Partners around the world are The charitable events and activities that
involved in the support and sponsorship our SPAR Partners organise often bring
of numerous charities. Whether at a SPAR employees and members of the
local, regional or national level, SPAR local community together. It is this kind
aims to make a positive contribution of personal involvement that makes a
COMMUNITY wherever possible. The numerous real difference and that sets us apart
charities sponsored by SPAR impact from our competitors. Our community
Our engagement with a variety of causes, including support involvement initiatives are focused
community projects
for children in need and those fighting on creating awareness of social and
an illness or disease, the provision of environmental causes in order to ensure
disaster relief, investment in sustainable long-lasting, positive change.
infrastructure, and the improvement of
product processes and quality.
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COMMUNITY SPAR India’s successful ‘Season SPAR Ireland to raise €300,000 for national Cystic
Our engagement with
community projects of Joy’ campaign Fibrosis charity
SPAR has announced that Cystic Fibrosis Ireland will be its new
Over the 2017 festive season, SPAR India joined forces with national charity partner for the next two years. SPAR has vowed to
SOS Children’s Village, a local NGO with a presence across 32 raise up to €300,000 for Cystic Fibrosis Ireland through collection
locations and 22 states, to help make it a memorable Christmas boxes in 400 SPAR stores nationwide, donations on selected
for underprivileged children. SPAR Own Brand products and a number of key events.
Through its ‘Season of Joy’ campaign, The gifts given were mainly backpacks,
SPAR India and its customers played school bags, toys and stationery items, Willie O’Byrne, Managing Director, BWG
Santa to 7,200 children from SOS helping to enable the children to learn Foods (owners and operators of the
Children’s Village. This campaign was and play. On behalf of all customers, SPAR Brand in Ireland) said: “We hope
spread across digital, print and social SPAR India presented the gifts to the that our support will continue to help
media channels with the hashtag children before Christmas, truly making improve the quality of the lives of those
#SeasonofJoy. it a season of joy. living with cystic fibrosis in Ireland.
Commenting on the campaign, “Aside from our charity boxes in
Rajeev Krishnan, SPAR India CEO and stores, we will also be making a regular
Managing Director, said: “At SPAR, donation from the sale of our SPAR
we strongly believe in adding value to Own brand products and be involved in
our local communities and positively At SPAR, we strongly a number of fundraising events to raise
impacting the lives of the people around believe in adding value to Philip Watt, CEO Cystic Fibrosis Ireland as much funds as possible for Cystic
us. In the spirit of Christmas, we are our local communities. said: “We would like to thank SPAR Fibrosis Ireland.”
delighted to partner with SOS Village for choosing Cystic Fibrosis Ireland as
to help fulfil the Christmas wishes of their chosen charity. Cystic Fibrosis
these children. Our customers will (CF) is a genetically inherited disease
also get the opportunity to give back that primarily affects the lungs and the
to the community and be a part of the digestive system. The highest incidence
children’s lives.” of CF in the world is in Ireland.”
SPAR is proud to work with
All SPAR outlets had a special photo- The funds raised by SPAR will be used to Cystic Fibrosis Ireland as
wall of the children accompanied by support those suffering from CF to live our charity partner.
their wishes for Christmas. Shoppers independently. CF patients face many
could help meet these wishes by buying challenges in areas such as education,
the desired products and placing them health, housing, employment and family
at a special collections counter. support.
18 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 19COMMUNITY SPAR South Africa’s outstanding SPAR Oman organises national youth scrabble
Our engagement with
community projects drive for community involvement tournament
SPAR South Africa has once again demonstrated the value and SPAR Oman and renowned A-brand supplier, Kellogg’s, teamed
importance of community involvement, providing support to those up to organise the Oman Youth Open Scrabble Tournament.
who need it most.
Staff step up after SUPERSPAR fire Support for the Gozololo Centre while at the same time developing one’s
language skills.
In September 2017, a SUPERSPAR in The Gozololo Day Care Centre is a
the town of Bela Bela, in South Africa’s refuge for orphaned children and a There were different prizes for the age
Limpopo Province tragically burnt charity that SPAR KwaZulu-Natal has groups for Under 10, Under 13 and
down. As a consequence, the owner been supporting for the past 13 years Under 18 – ensuring many delighted
was no longer able to offer work for his with the provision of both dry and winners! The entire competition was a
148 employees, some of whom had perishable groceries. great experience for young and adult
worked in the store for over 17 years. Scrabble players in Oman to play
Gozololo, which is the Zulu term for ‘rest competitively.
In a move that illustrates exactly what a while’, has expanded to three sites in
makes the SPAR Brand so unique, the greater Durban area and currently SPAR Oman has built a reputation in
instead of employees losing their jobs, provides support for approximately the market for initiatives which have
the store owner chose to continue 600 children. Gozololo is based on the The Championships were truly exciting an educational element such as the
paying them to carry out various charity concept that orphaned children should and a special highlight of the event was Scrabble Tournament following on
projects around the city while the store be supported within their communities a workshop hosted by Karen Richards, a from the successful ‘Bake with Mom’,
was being rebuilt. and form part of a family unit. professional Australian Scrabble player. ‘Healthy Lunchboxes’ and similar
She now devotes her time to travelling activities since launching in 2015.
The SPAR employees have since the world, coaching young people in the
collectively clocked up more than art of playing Scrabble.
30,000 man hours of community service,
painting schools, building churches, The event provided the opportunity
cultivating vegetable gardens for poorer for the best youth players in Oman to It was an incredible
communities, and even refurbishing a compete against each other, with the experience for the Scrabble
hospital. aim of claiming the title of Oman Youth community in Oman.
Open Scrabble Champion. The event
An amazing feat in the face of great was a unique chance to experience
adversity. what tournament Scrabble feels like
20 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 21Targeting the Environment
As a global retailer, SPAR is in a position to make a significant Developing Sustainable Recycling programmes
contribution towards reducing negative environmental impacts packaging
through tackling issues surrounding waste. Our SPAR Partners To further combat waste, SPAR
Our SPAR Partners are adopting Partners have significantly stepped-up
have launched a number of initiatives focused on waste reduction, innovative and environmentally their recycling initiatives – working with
with an emphasis on food waste, the development of durable and friendly packaging. A key focus is the and educating customers on reducing
sustainable packaging, and recycling. provision of durable shopping bags, negative environmental impacts
which significantly reduce negative through tailored recycling programmes.
environmental impacts in terms of both Our recycling efforts provide win-
production and waste. The introduction win situations for all parties involved,
of sustainable product packaging tackling environmental issues to the
has been similarly important, with benefit of local communities.
Tackling Food Waste partners making use of bio-degradable,
environmentally friendly, and waste
Food waste occurs at all levels reducing product packaging.
from production right through to
consumption. In understanding that
this has significant impacts on the
ENVIRONMENT environment, SPAR’s dedicated
initiatives and projects target this issue
Our developments in food waste, at all levels. The introduction of creative
sustainable packaging & recycling food waste schemes in SPAR stores still
provide consumers with the high-quality
products they expect but significantly
impacts food waste reduction for both
fresh and long-life products. In attempts
to also make significant impacts at
production and processing levels, SPAR
is leading the way in providing support
to small-scale farmers and is committed
to reducing post-harvest loss, through
dedicated projects.
22 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 23ENVIRONMENT SPAR Norway’s food waste DESPAR Italy Partner Ergon makes waste recycling
Our developments in food waste,
sustainable packaging & recycling reduction scheme easy and attractive
SPAR Norway is aiming to reduce food waste by 270 tons a year Recycling at supermarkets in Italy is becoming increasingly popular.
by offering a 50 percent discount on all freshly baked bread one DESPAR Partner Ergon has partnered with a local environmental
hour before closing time. organisation to make two trash compactors available for plastic
bottles and detergent containers at two of its stores.
Before officially launching the bread pig farmers to supplement the pigs results in greater discounts which
waste reduction scheme, it was first food. Instore communication material encourages even more participation.
tested in selected SPAR stores, which such as posters and shelf markers
reported a 16% reduction in bread have been shipped to 259 SPAR and 28 “Our group has introduced this
waste. On an annual basis, this equates EUROSPAR stores across the country innovation at a supermarket level for
to a saving of 270 tons of bread. to create awareness of the campaign. the first time in the Ragusa province,”
explains Concetta Lo Magno, Marketing
The participating trial stores noticed a Manager at Ergon. “Ergon group is
boost in foot traffic in the last hour of always committed towards meeting
trading and received positive feedback the needs of the local communities and
from customers who expressed their protecting the environment.”
appreciation of the scheme. In Norway, 355,000
tons of food is wasted Mr Zanotto, the member of the
SPAR Norway’s Marketing Director, each year. Consumers have welcomed the Ragusa City Council in charge of the
Martin Munthe-Kaas, said: “It has never possibility to be more active in Environment, praised the commitment
been more important to take care of the environmental issues and have easier of DESPAR Ergon, which is in line with
environment and we must all do our bit access to recycling facilities. SPAR the drive of the City to roll out a variety
to help this cause. Food waste is one of customers receive a discount voucher of waste collection schemes throughout
the greatest environmental challenges for each bag of waste recycled, which the urban area in the near future.
of our time and a study from 2015 states they can directly redeem at the checkout.
that in Norway, 355,000 tons of food is Customers who scan their National
wasted each year. This number must Healthcare card when recycling plastic
be reduced and we hope that our new waste can also obtain a reduction on
food waste scheme will go some way to municipal waste collection tax. Consumers have welcomed
helping this happen.” the possibility to be more
For each plastic bottle recycled, concsious about recycling.
To ensure full resource utilisation, any customers receive €0,02 discount at
surplus bread unsold will be given to the checkout counter. Greater recycling
24 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 25Our Climate tailored initiatives
The supply chain is at the heart of the retail industry and as a
global retail business with a key role to play in reducing the impact
of CO2 emissions and energy consumption, SPAR is adapting
its operations. At SPAR, we strive to reduce our environmental
footprint whilst still providing our customers with the excellent
service and quality they expect.
Many SPAR Partners have already taken CO2 emission reduction Energy reduction
steps to reduce their environmental
impacts, implementing the latest
technological innovations in their With SPAR Partners operating stores, At SPAR, we are continuously looking
logistical operations and at store warehouses and DCs, we have a to integrate sustainable solutions
and Distribution Centre (DC) level. responsibility to reduce our CO2 in our operations. Our commitment
CLIMATE Further positive impacts have been emissions across the full supply chain. extends beyond the reduction of CO2
achieved through close co-operation In terms of logistics, opportunities have emissions, with SPAR Partners looking
Our tailored initiatives aimed at with preferred suppliers, who offer arisen for optimising the efficiency of at minimising the consumption of energy
reducing CO2 emissions & environmentally-friendly retail solutions. our transport and resource collection and the reduction of waste. Across the
energy consumption
processes thanks to the continuous globe, SPAR Partners adopt energy-
adaptation and implementation of new saving equipment in their stores and
innovations, which help to reduce CO2 warehouses, ranging from innovative
emissions. refrigeration and lighting solutions to
solar panel installations.
Some SPAR Partners have also started
implementing sustainable initiatives
in building designs and processes,
integrating sustainable and efficient
technologies and materials.
26 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 27CLIMATE SPAR UK Partner introduces new SPAR Austria develops supermarket of the future
Our tailored initiatives aimed at
reducing CO2 emissions &
energy consumption
sustainable SPAR Fleet
SPAR UK Partner, Henderson Group, owners of SPAR and SPAR Austria is working with students from the Salzburg Technical
EUROSPAR in Northern Ireland, has upgraded its refrigerated College to develop an energy self-sufficient supermarket of the
delivery fleet with the more sustainable SLXi units from SPAR future.The work is being done as part of the College’s Smart
International Preferred Supplier, Thermo King®. Building study programme.
A leader in transport temperature con- All Thermo King SLXi units feature store to the natural environment with the
trol solutions, the new Thermo King SLXi next-generation, lower global-warming facade of the building being made from
units will help Hendersons with the de- potential (GWP) R-452A refrigerant, re-usable parts. Their concept uses
livery of temperature sensitive products which is in line with Henderson’s solar energy, specifically Rawlemon
to retailers, thanks to the telematics and sustainability approach and lowers solar crystal balls, to generate the
communication capabilities, lower fuel the environmental footprint of their energy needed for the store.
consumption and enhanced tempera- transport operations.
ture management options. The Whis- Every year, SPAR launches or renovates
per noise reduction kit helps lower the “The efficiency and sustainability of around 100 stores throughout Austria.
sound levels of the units as well, which our operations have always been a Each store is built according to the
allows Hendersons to further minimise key element of our strategy,” said SPAR Austria Construction Manual
disturbance during deliveries. Pat McGarry, Logistics Director at Guidelines, which were certified by the
Henderson Group. “With this support Austrian Association for Sustainable
“Thermo King is SPAR International’s we can be sure that there will be no SPAR Austria provided energy data Real Estate Industry (ÖGNI). Compared
preferred supplier and thanks to our downtime and our offering will be and retail planning knowledge from with conventional stores, these new
complete portfolio of products for all competitive.” its existing EUROSPAR store in buildings save approximately 50% of
refrigerated transport applications, our Straßwalchen. During a visit to the energy and partly produce electricity
units can be seen on their fleets around store, the students learnt about the themselves through solar powered
the globe,” said Alain van Schaik, of building’s existing technologies and systems.
Thermo King. energy systems. This experience was
factored into their project plans for the
Thermo King works closely with SPAR supermarket of the future.
International through its global network
delivering solutions like the SLXi units After five months, the students had These new buildings save
in Northern Ireland, Frigoblock electric the chance to present their ideas with approximately 50% of
units in Austria, CryoTech liquid carbon one project being awarded first prize. energy
dioxide technology in Norway or The two winners, Nadine Huber and
T-Series truck units in the Middle East. Alexander Seiwald, trialled adapting the
28 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 29The training & development of
our People
As an international group of independently owned and operated
retailers and wholesalers, working together in partnership helps
drive our knowledge sharing, which further help us fulfil our role
as a responsible retailer. Our goal is to develop and grow people
within SPAR whilst actively contributing towards our communities.
SPAR Academies Community programmes
Knowledge sharing As part of our commitment to employee Our partners further offer community
Across the SPAR development, many of our partners have training programmes for unemployed
launched SPAR training academies, job seekers – empowering them with the
Network which provide young professionals right skills to successfully enter the retail
with new skills and opportunities for industry. An example of this is SPAR
With the continued growth of SPAR, self-development. While apprentices South Africa’s Jump Start programme,
PEOPLE our partners worldwide have found of our SPAR Academies are trained to which provides unemployed youth with
more opportunities for collaboration, become specialists in retail and supply valuable life skills and hands-on work
Our Dedication to the Training & working better together as one big chain operations, they are also given the experience specific to SPAR’s retail
Development of our People SPAR family. The exchanging of retail chance to gain additional knowledge environment.
knowledge and best practice learnings about other aspects of the business.
helps to build better relationship, which
is fundamental to SPAR as the world’s Thanks to these training programmes,
largest voluntary retail chain. our young professionals are equipped
with the skills that allow them to provide
customers with a better shopping
experience through an enhanced
understanding and knowledge of our
services and products.
30 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 31PEOPLE SPAR Thailand and SPAR China SPAR Austria opens Academy of the future in Vienna
Our Dedication to the Training &
Development of our People share knowledge
A delegation from SPAR Thailand visited SPAR China Partner, The SPAR Academy is one of Europe’s most innovative
SPAR Guangdong, towards the end of 2017 to exchange retail development centres, offering training to 300 apprentices.
knowledge and best practice learning. Showing its commitment to employee development, SPAR Austria
has invested around €10 million in the expansion of its academy.
The Thai delegation visited a number opportunities for collaboration, helping The conference rooms, with media
of SPAR stores of different formats in to work better together. technology and video conferencing
Guangdong, from large hypermarkets to systems will be used for training
smaller lifestyle convenience stores. A purposes. A large amount of space has
trip was also organised to the Hongmei also been allocated for practical work
Distribution Centre. – rooms where students can complete
video training and have the opportunity
Meetings were held with the group at to taste and prepare food.
SPAR Guangdong’s Convention Centre.
with the history of the company being In addition to making sustainability a
introduced and SPAR Guangdong’s fu- top priority, a strong focus has been
ture prospects discussed. Key points placed on cross-cultural education.
of discussion included the practices of The new facilities offer high-tech The goal is to provide students with a
fresh operations and the trends for fu- materials and new methods of training well-rounded, in-depth knowledge of
ture development. in a large area of 1,800m². Professional the food trade through these additional
teachers and training experts have been training courses.
The delegation’s visit to China has employed to impart knowledge on the
helped to build a strong relationship be- trainees, laying the foundation for future With 2,700 trainees for 20 professions,
tween SPAR Thailand and SPAR Guang- careers within SPAR. SPAR is the largest private training
dong, laying the foundation for future organisation in Austria. The SPAR
cooperation and promoting growth and “Through the modernisation of the Academy in Vienna is a recognised
development. building, the SPAR Academy in Vienna training institution with a formal
has become a learning and competence curriculum. Currently, about 300 trainees
SPAR Thailand’s visit to China further centre for the training of the next SPAR from 34 nations and ethnic groups,
highlights the fact that SPAR members generation. This is another important speaking 29 different languages and
are eager to work together and share milestone for us at SPAR,” said SPAR belonging to 13 religious communities,
resources. With the continued growth of Austria CEO, Fritz Poppmeier, at the re- are following training at the SPAR
SPAR, partners worldwide will find more opening of the academy. Academy Vienna.
32 RESPONSIBLE RETAILING AT RESPONSIBLE RETAILING AT 33PEOPLE SPAR UK Partner launches new SPAR South Africa supports multi-million Rand skills
Our Dedication to the Training &
Development of our People employment programme development project
SPAR UK Partner, A.F. Blakemore, has launched a new community
programme to inspire, engage and motivate young people about SPAR South Africa is working together with Mr Price Group to
the opportunities in the employment industry. The Blakemore reduce youth unemployment, providing invaluable retail work
Branching Out Programme aims to successfully enable insight experience through the MRP Foundation’s skills development
into the world of work and helps reduce youth unemployment. initiative.
A.F. Blakemore will work with schools bridge the gap between education and Life skills and valuable hands-on work
across its trading area to offer a more employment. Branching Out is going to experience specific to SPAR’s retail
strategic approach to employment allow young people to grow and flourish. environment is taught to students in the
which will include reading support, programme. To date, 1,000 candidates
workplace insights, employability “Inspiring young people to work and to have already been trained in SPAR
workshops, career support and work want to work for A.F. Blakemore is just stores across South Africa and a further
experience. the start of Branching Out. We will look 5,000 will be trained through to 2019.
at the way we recruit and grow young
Today, about 60% of young people people when they are in the business.” SPAR Group South Africa CEO, Graham
in the UK are leaving school without O’Connor, believes this investment has
the necessary skills to enter the world the potential to make a meaningful
of work. Furthermore, it is estimated difference within both SPAR stores and
that by 2020 there will be a shortage South Africa’s social space. “Through
of 40,000 skilled jobs within the UK – The young people The programme, Jump Start, empowers this initiative, we’re addressing our
many of those skills are required by A.F. of today will be our unemployed youth with entry level skills manpower needs at store level whilst at
Blakemore. leaders of tomorrow. and links them to job opportunities in the same time targeting a reduction in
its retail and supply chain. Since 2008, unemployment of young people through
By 2020 the Blakemore Branching Out the youth development organisation helping them to acquire skills.”
Programme aims to deliver 1,200 events has trained well over 22,000 previously
involving 2,000 employees, inspiring unemployed youth, thereby launching
13,500 young people and recruiting 50 over 10,000 careers.
people into the business as a result of
engaging in the programme. With the SPAR Group’s investment,
the MRP Foundation can continue to Since 2008 over 22,000
A.F. Blakemore Community Affairs engage and enlist passionate youth previously unemployed
Officer Liz Bell commented: “We who can connect with the vision, values youth have been trained.
have spent many years working with and culture of SPAR.
schools but I believe Branching Out will
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