Polyclinics Manager - Birmingham 2022

Polyclinics Manager

Department: Games Services
Reports to: Head of Medical Services
Position Type: Full-Time

     1. JOB PURPOSE

     In July 2022, Birmingham will host the XXII Commonwealth Games, the largest multi-
     sport event to be held in England in 10 years. Approximately 6,500 athletes and team
     officials from 71 nations and territories across the Commonwealth will come together
     in a 12-day celebration of sport and culture. Events will take place across
     Birmingham and the West Midlands, entertaining more than one million ticketed
     spectators and reaching a global broadcast audience of more than one billion.

     Each of the signatories to the Host City Contract (HCC); the Commonwealth Games
     Federation (CGF), UK Government, Birmingham City Council and Commonwealth
     Games England (CGE) together with the Organising Committee (OC) have key roles
     role in the planning and delivery of the 2022 Commonwealth Games, both
     individually and collectively to ensure that the 2022 Commonwealth Games and the
     host community legacies derived from hosting the Games are a huge success.

     The parties to the HCC have established Birmingham Organising Committee for the
     2022 Commonwealth Games Ltd as the Organising Committee (‘OC’). The scope of
     the OC’s role is broad and complex and ranges from ensuring the physical readiness
     of the venues and temporary facilities, to the planning, coordination and delivery of
     more than 40 operational functions such as transport, security and catering to meet

the needs of the Games, including the athletes, technical officials, spectators, press,
broadcasters and other Games Family and stakeholders.

The OC and partners are committed to delivering the Games as efficiently and
effectively as possible to ensure the event is sustainable and accessible to all in the
long term. We are seeking individuals to join us who are innovative, commercially
astute and have a genuine passion and interest in delivering the most sustainable,
inclusive and accessible Commonwealth Games to date.

The Polyclinics Manager will be responsible for all elements of delivery and
management of the Polyclinics across the three Commonwealth Games Villages, to
meet with requirements of the Commonwealth Games Federation (CGF).

The Polyclinics will be the primary healthcare facilities for athletes and team officials
requiring medical assessment and treatment throughout the Games period.

A key element of the role, particularly during the planning stages, will be to liaise and
communicate with Clinical Advisors regarding the provision of specialist services
within the Polyclinics during Games time.

The role will involve working with and managing a significant number of medical and
allied health professionals, from a wide range of medical disciplines, including
working directly with the National Health Service (NHS).

2. KEY RESPONSIBILITIES AND
   ACCOUNTABILITIES

•      Explore innovative ways to deliver services in the Polyclinics for the Games
       using past Games information and new models of clinical practice.

•      Ensure that medical services are adequately scoped, planned and delivered
       within the Polyclinics in line with CGF and relevant International Federations
       sport specific requirements, to agreed levels of service;

•      Liaise and coordinate with internal Functional Areas and key external clinical
       advisors and groups in relation to the planning of medical services within the
       Polyclinics. These include a wide range of disciplines including medicine,
       nursing, physical therapies, imaging, optometry, dentistry, podiatry and
       pharmacy;

•   Provide support and assistance in coordinating and collating Functional Area
    updates to project plans, actions, risks and issues in relation to the planning of
    the Polyclinics;

•   Develop relevant policies and procedures for the operational delivery of
    services within the Polyclinics at Games time;

•   Direct management of key Medical Services contracts associated with
    delivering the Polyclinic facilities and services, on behalf of the Organising
    Committee;

•   Provide support to the Head of Medical Services for liaison with the Medical
    Advisory Group as appropriate;

•   Support other Medical Services projects as directed by the Head of Medical
    Services;

•   Appoint the team for management of the Polyclinics;

•   Other responsibilities identified to successfully deliver the required level of
    medical services provision within the Polyclinic at Games;

•   Work collaboratively with the Medical Services Team identified Clinical
    Advisors;

•   Liaise with the CGF Medical Commission keeping abreast of medical services
    requirements and planning to obtain agreement regarding Polyclinic services
    provision as appropriate;

•   Develop strong internal relationships to facilitate the planning and delivery of
    Polyclinic elements, with focus on and links with Village Development and
    Overlay, Village Operations, Procurement and Games Family Relations
    functions;

•   Foster relationships, maintain communication and liaise with key Medical
    Services stakeholders and identified healthcare delivery agencies such as
    regional and national NHS organisations and others for the integration of
    Games wide medical services planning with existing public health provisions;

•   Establish positive relationships with Commonwealth Games Association
    medical staff in the lead-up to and during the Games period to ensure
    appropriate level of service is scoped and delivered;

•   Responsibilities of the role will evolve during the lifespan of the
    Organising Committee and it is likely that the role profile will evolve with the
    changing needs of the OC.

3. PERSON SPECIFICATION
a) Skills and experience required

    AREA                  ESSENTIAL                         DESIRABLE

Qualifications   •   Registered with either:
                     1. Nursing and Midwifery
                        Council,
                     2. Health and Care
                        Professions Council
                     3. General Medical Council

Skills &         •    Clinical skills in prehospital   •   Previous Multisport
Abilities             care and primary care;               Games Experience;

                 •    A working knowledge of the       •   Organisation of clinic
                      healthcare system and                based, hospital or
                      structures within the UK;            military medical
                                                           services in a large
                 •    Excellent Microsoft Office           multi-disciplinary
                      skills                               environment.

Knowledge &      •    Experience of working in   •         Previous experience
Experience            and managing a                       working in a project
                      multidisciplinary team.              management capacity
                      Practical experience in a            within the medical
                      medical setting with a               services and/or event
                      demonstrated understanding           sector, involving large
                      of the inter-relationship            scale budgets, training
                      between a wide range of              of others and complex
                      allied health services;              tasks;

                 •    Experience of working with       •   Knowledge of the
                      an elite/high performance            Sports Medicine
                      client group.                        industry including
                                                           current science &
                                                           medical practice.

b) Personal Qualities

Teamwork      •   Embraces diversity and displays respect and loyalty to
                  colleagues, the organisation and partners;
              •   Engages effectively, and is helpful and supportive towards
                  others;
              •   Highly collaborative, taking the time to engage with team
                  members;
              •   Reliable and committed to success of the team;
              •   Embraces change and is adaptable;

Communication •   Natural communicator at all levels, approachable and
                  knowledgeable;
              •   Open and transparent but also maintains trust and
                  confidentiality;
              •   Prepared to challenge information and bureaucracy;
              •   Embraces and absorbs new information.

Commitment    •   Excellent communication, diplomatic and interpersonal
and results       skills; the ability to enthuse, negotiate and influence across a
delivery          variety of forms of communication;
              •   Demonstrate an ability to interpret a range of information or
                  tasks, making decisions that have an impact on the wider
                  sport team and project;
              •   An ability to mentor team members, developing their
                  capabilities through support, guidance and exposure to
                  opportunities.

Motivation and   •   Self - motivated and proud to be part of the experience;
drive            •   Demonstrates enjoyment in their work;
                 •   Professional, polite and approachable manner;
                 •   Positive attitude and optimistic;
                 •   Resilient, calm and in control of emotions;