New TSI Holdings, Inc. Benefit Guide 2021

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New TSI Holdings, Inc. Benefit Guide 2021
New TSI Holdings, Inc.
 Benefit Guide 2021
New TSI Holdings, Inc. Benefit Guide 2021
What’s Inside

                                        Be er Benefits, Be er You.

 At New TSI Holdings, Inc., we believe that you, our employees, are our most important asset and Everybody
  Ma ers. Helping you and your families achieve and maintain good health—physical, emo(onal and finan-
  cial—is the reason New TSI Holdings, Inc., offers you this benefits program. We’re connected and All In, so
  we are providing you with this overview to help you understand the benefits that are available to you and
  how to best use them. Please review it carefully and make sure to ask about any important issues that are
              not addressed here. A list of plan contacts is provided at the back of this summary.

 While we’ve made every effort to make sure that this guide is comprehensive, it cannot provide a complete
 descrip(on of all benefit provisions. For more detailed informa(on, please refer to your plan benefit book-
  lets or summary plan descrip(ons (SPDs). The plan benefit booklets determine how all benefits are paid.

      Our benefits site can be accessed via the intranet under Employee Life / Benefits or externally at
                                  h p://mybenefits.mysportsclubs.com.

                                The benefits in this summary are effec"ve:
                                  January 1, 2021 – December 31, 2021
New TSI Holdings, Inc. Benefit Guide 2021
Benefits Eligibility                                              Sec(on 125
                                                                     and Benefit Elec(ons Changes
WHO IS ELIGIBLE?                                                     WHO IS NOT ELIGIBLE?
Full-(me team members who meet eligibility requirements will         Family members who are not eligible for coverage include
qualify for the benefits outlined in this overview. Please see the    (but are not limited to):
eligibility sec(on below for specific details. You can enroll your-   Parents, grandparents, and siblings.
self and the following family members in our plans.                  Any individual who is covered as an employee of New TSI
•    Your spouse (the person who you are legally married to          Holdings, Inc. cannot also be covered as a dependent.
•    under state law, including a same-sex spouse) or qualified       Employees who work less than an average of 25 hours per
     domes(c partner.                                                week, contract employees, or employees residing outside the
•    Your children:                                                  United States or in Puerto Rico.
      •   Under the age of 26 are eligible to enroll in medical      WHEN CAN I ENROLL?
          coverage. They do not have to live with you or be en-
          rolled in school. They can be married and/or living and    Coverage for regular full-(me employees begins on the 1st of
          working on their own.                                      the month following 60 days of employment. Variable hour
      •   Over age 26 ONLY if they are incapacitated due to a        employees will be eligible to enroll if they meet the 25-hour
          disability and primarily dependent on you for support.     threshold on the first of the 14th month following date of
      •   Named in a Qualified Medical Child Support Order            hire.
          (QMCSO) as defined by federal law.                          Open enrollment is the one (me each year that employees
Please refer to the Summary Plan Descrip(on for complete de-         can elect or make changes to their benefit elec(ons without a
tails on how benefits eligibility is determined.                      qualifying life event.

ELIGIBILITY                                                          Make sure to no(fy the Benefits Department right away at
                                                                     benefits@tsiclubs.com or 914-347-4009 x1477 if you do have
There are two classifica(ons of employees:                            a qualifying life event and need to make a change (add or
•   Regular Full-Time (generally club managers – GMs, FMs, FS,       drop) to your coverage elec(on. These changes include (but
    CSMs, corporate staff) - Employees who are reasonably ex-         are not limited to):
    pected to work 30+ hours/week are considered Regular Full-
    Time and are eligible for healthcare benefits on the first of      •   Birth or adop(on of a baby or child
    the month following 60 days of employment.                       •   Loss of other healthcare coverage
•   Variable Hour (generally, non-managerial club employees          •   Eligibility for new healthcare coverage
    including welcome team, clean team, PTs, GEIs, SCFK In-          •   Marriage
    structors, MCs, etc.) - Employees who are expected to work       •   Divorce
    less than 30 hours per week are considered “Variable Hour”       Please be aware that you have 31 days from the date of the
    and placed into a one-year wai(ng period when they are           qualifying event to make any changes to your insurance and
    hired, called an ini(al measurement period (IMP) and if they     submit the required suppor(ng documenta(on. If you do not
    sa(sfy the minimum hours requirement (average of 25              submit the documenta(on within the 31 days, then you will
    hours/week), they are eligible for health benefits on the first    have to wait un(l the next Open Enrollment period to make
    of the 14th month following their hire date. Each year, em-      changes which would be effec(ve on the first of the upcom-
    ployees in this category are measured again to determine         ing calendar year.
    their eligibility status for the upcoming plan year.
If you are a regular full-(me employee as defined above, you and
your dependents are eligible for health plan coverage the first of
the month following 60 days.
If you are a variable hour employee as defined above, you will be
placed into a one-year measurement period upon hire to deter-
mine your eligibility for benefits (employees must average at
least 25 hours/week.) AIer that, on an annual basis, your hours
will be measured to determine if you are eligible for health cov-
erage for the upcoming plan year. Your health benefits status will
remain in effect for 12 months.
For more specific examples, please refer to the detailed explana-
(on on the company intranet.
Making the Most of Your Benefits Program
Helping you and your family members stay healthy and making sure you use your benefits program to its best
advantage is our goal in offering this program. Here are a few things to keep in mind.
                                                                   AN APPLE A DAY
 STAY WELL!
                                                                   Ea(ng moderately and well really does help keep the doctor
 Harder than it sounds, of course, but many health problems are
                                                                   away. Stay away from fat-heavy, processed foods and in-
 avoidable. Take ac(on—from ea(ng well, to geMng enough
                                                                   stead focus on whole grains, vegetables, and lean meats to
 exercise and sleep. Taking care of yourself takes care of a lot
                                                                   be the healthiest you can be.
 of poten(al problems.
                                                                   EMERGENCY ROOM ALTERNATIVES
 ASK QUESTIONS AND STAY INFORMED
                                                                   Did you know most ER visits are unnecessary? Use them
 Know and understand your op(ons before you decide on a
                                                                   only in a true emergency—like any situa(on where life,
 course of treatment. Informed pa(ents get be er care. Ask for
                                                                   limb, and vision are threatened. Otherwise, call your doc-
 a second opinion if you’re at all concerned.
                                                                   tor, your nurse line, or go to an Urgent Care clinic. You’ll
                                                                   save a lot of money and (me!
 GET A PRIMARY CARE PROVIDER
 Having a rela(onship with a PCP gives you a trusted person        BE MED WISE!
 who knows your unique situa(on when you’re having a health
                                                                   Always follow your doctor’s and pharmacist’s instruc(ons
 issue. Visit your PCP or clinic for non-emergency healthcare
                                                                   when taking medica(ons. You can worsen your condi(on(s)
                                                                   by not taking your medica(on or by skipping doses. If your
 GOING TO THE DOCTOR?                                              medica(on is making you feel worse, contact your doctor.
  To get the most out of your doctor visit, being organized
  and having a plan helps. Bring the following with you:
•    Your plan ID card
•    A list of your current medica(ons
•    A list of what you want to talk about with your doctor

 If you need a medica(on, you could save money by asking
 your doctor if there are generics or generic alterna(ves for
 your specific medica(on.
Medical
 Medical coverage provides you with benefits that help keep you healthy like preven(ve care screenings and access to urgent
 care. It also provides important financial protec(on if you have a serious medical condi(on. New TSI provides you with com-
 prehensive medical/Rx coverage through Aetna with the choice of three plans: Value Plan, Core Plan, and Premium Plan. All
 plans offer In-Network and Out-of-Network coverage. The Value plan is only offered to those employees earning less than
 $13.25/hr for ACA compliance purposes. However, an employee earning less than $13.25/hr may buy up to either the Core or
 Premium plan. Employees making over $13.25/hr can only select the Core or Premium Plans.

                                       Aetna Value Plan *
                                   Only available to employees
                                                                      Aetna Core Plan                 Aetna Premium Plan
                                           earning less
                                                               Available to all benefit eligible   Available to all benefit eligible
                                  than $13.25/hr with an op(on
                                                                         employees                          employees
                                 to buy up to Core and Premium
                                              plans
                                      Aetna Choice POS II               Aetna Choice POS II            Aetna Choice POS II
                                         In-Network                        In-Network                     In-Network
Annual Deduc"ble                             $3,000                            $2,000                         $1,500
                                             $6,000                            $4,000                         $3,000
Annual Out-of-Pocket Max                     $6,000                            $5,000                         $4,000
                                            $12,000                           $10,000                         $8,000
Life"me Max                                 Unlimited                        Unlimited                       Unlimited

Coinsurance                            Employee pays 30%                Employee pays 20%              Employee pays 10%
Office Visit
                                           $30 copay                         $30 copay                      $30 copay
Primary Provider
                                           $50 copay                         $50 copay                      $50 copay
Specialist
Preven"ve Services                       Plan pays 100%                   Plan pays 100%                 Plan pays 100%
Chiroprac"c Care                           $50 copay                         $50 copay                      $50 copay
Diagnos"c Lab and X-ray             Deduc(ble & Coinsurance          Deduc(ble & Coinsurance        Deduc(ble & Coinsurance
Diagnos"c Complex Imaging           Deduc(ble & Coinsurance          Deduc(ble & Coinsurance        Deduc(ble & Coinsurance

Inpa"ent Hospitaliza"on             Deduc(ble & Coinsurance          Deduc(ble & Coinsurance        Deduc(ble & Coinsurance
Outpa"ent Surgery                   Deduc(ble & Coinsurance          Deduc(ble & Coinsurance        Deduc(ble & Coinsurance
Urgent Care                                $50 copay                         $50 copay                      $50 copay
Emergency Room                            $300 copay                        $300 copay                    $300 copay
                                   (copay waived if admi ed)         (copay waived if admi ed)     (copay waived if admi ed)
*Please Note:
1) The Aetna Value Plan is only available to those earning less than $13.25/hour.

                                        Aetna Value Plan                  Aetna Core Plan             Aetna Premium Plan
                                        Out-of-Network                    Out-of-Network                 Out-of-Network
Annual Deduc"ble                             $6,000                            $5,000                         $5,000
                                            $12,000                           $10,000                        $10,000
Coinsurance                            Employee pays 40%                Employee pays 40%              Employee pays 40%

Annual Out-of-Pocket Max                    $12,000                           $12,000                        $12,000
                                            $24,000                           $24,000                        $24,000
*Please Note:
2) Out-of-network claims are subject to deduc(ble + coinsurance; copays are not applicable.
Prescrip(on Drugs
Prescrip(on drug coverage provides a benefit that is important to your overall health, whether you need a prescrip-
(on for a short-term health issue like bronchi(s or an ongoing condi(on like high blood pressure.
If you enroll in medical coverage, you will automa(cally receive coverage for prescrip(on drugs.

                             Aetna Value Plan                  Aetna Core Plan                Aetna Premium Plan

                       In-Network     Out-of-Network    In-Network     Out-of-Network     In-Network    Out-of-Network

Prescrip"on Drug
Deduc"ble
                       $100 / $300      $100 / $300     $100 / $300      $100 / $300      $100 / $300    $100 / $300

Annual Out-of-
                        Combined        Combined         Combined         Combined        Combined        Combined
Pocket Limit
                       with medical    with medical     with medical     with medical    with medical    with medical

Pharmacy
Generic                 $10 copay         30% of         $10 copay          30% of        $10 copay         30% of
Preferred Brand         $45 copay     submi ed cost      $45 copay      submi ed cost     $45 copay     submi ed cost
Non-preferred Brand     $75 copay       aIer copay       $75 copay        aIer copay      $75 copay       aIer copay
Supply Limit             30 days         30 days          30 days          30 days         30 days         30 days

Mail Order
                        $20 copay                         $20 copay                        $20 copay
Generic
                        $90 copay                         $90 copay                        $90 copay
Preferred Brand                        Not Covered                       Not Covered                     Not Covered
                       $150 copay                        $150 copay                       $150 copay
Non-preferred Brand
                         90 days                           90 days                          90 days
Supply Limit

Teladoc
Teladoc gives you access 24 hours, 7 days a week to a U.S. board-cer(fied doctor through the
convenience of phone, video or mobile app visits. Set up your account today so when you need
care now, a Teladoc doctor is just a call or click away for only a copay of $47.
To set up your account, follow the steps below:
1. Set up your account by phone or mobile app
 •   Online: Go to Teladoc.com/Aetna and click “set up account.”
 •   Mobile App: Download the app and click “ac(vate account.” Visit Teladoc.com/mobile to download the app.
 •   Call Teladoc: Teladoc can help you register your account over the phone.
2. Provide Medical History
  • Your medical history provides Teladoc doctors with the informa(on they need to make an accurate diagnosis.
3. Request a Consult
  • Once your account is set up request a consult any(me you need care and talk to a doctor by phone, web, or mo-
    bile app
Dental
Regular visits to your den(sts can protect more than your smile; they can help protect your health. Recent studies
have linked gum disease to damage elsewhere in the body and den(sts are able to screen for oral symptoms of
many other diseases including cancer, diabetes, and heart disease.
New TSI gives you a choice between two dental plans, a DMO Plan and a PPO Plan.

                                  Aetna Dental DMO Plan                                 Aetna Dental PPO Plan
                                         In-Network                        In-Network                      Out-of-Network
  Calendar Year Deduc"ble
                                             $0                               $75                  $75 (combined with in-network)
                                             $0                               $225                $225 (combined with in-network)

  Annual Plan Maximum                                                                                 $1,000 (combined with in-
                                          Unlimited                          $1,000
                                                                                                              network)
  Wai"ng Period
                                                                  Late entrant penalty applies          In-network limita(on

  Diagnos"c and Preven"ve       $0-$80 copay then plan pays
                                                                         Plan pays 80%                      Plan pays 80%
                                          100%
  Basic Services
                                See contract for fee schedule    Plan pays 50% aIer deduc(ble       Plan pays 50% aIer deduc(ble

  Major Services                $6-$315 copay then plan pays
                                                                 Plan pays 50% aIer deduc(ble       Plan pays 50% aIer deduc(ble
                                           100%
  Orthodon"c Services           See contract for fee schedule
                                                                         Plan pays 50%                     Plan pays 50%
     Orthodon(a                 $1,945 copay then plan pays
                                                                             $1,000                   $1,000 (combined with in-
     Life(me Maximum                  100% Unlimited
                                                                            Covered                       network) Covered
     Dependent Children                   Covered
                                                                          Not covered                       Not covered
     Full-(me Students                    Covered

 Reward Provision Program for DPPO Plan Only. Eligible for $200 Annual Maximum increase for obtaining ANY preven(ve services
 per each covered member. (Capped at three (mes). If no preven(ve services obtained, annual maximum will remain at current
 level. Does not apply to Orthodon(a services.
 Please Note: The DMO is not available in the following states: AL, AK, AR, HI, ID, LA, ME, MS, MT, NH, NM, ND, SC, SD, VT, WY
Vision
Rou(ne vision exams are important, not only for correc(ng vision but because they can detect other serious health
condi(ons. We offer you a vision plan through Vision Service Plan.

                                                                  VSP Vision Plan
                                       In-Network                                          Out-of-Network
Examina"on
Benefit                       $10 copay then plan pays 100%                      $10 copay then reimbursement up to $45
Frequency                         1 x every 12 months                                 In-network limita(ons apply

Materials
                                                                                $10 copay then reimbursement up to $45
                             $20 copay then plan pays 100%
                                                                                      In-network limita(ons apply

Eyeglass Lenses
Single Vision Lens
Bifocal Lens              $20 copay then plan pays 100% of lens                 $20 copay then reimbursement up to $30
Trifocal Lens             $20 copay then plan pays 100% of lens                 $20 copay then reimbursement up to $50
Frequency                 $20 copay then plan pays 100% of lens                 $20 copay then reimbursement up to $65
                                  1 x every 12 months                                 In-network limita(ons apply

Frames
                     Up to $180 plan pays (20% off amount over $180)                    Reimbursement up to $70
Benefit
                                   1 x every 12 months                                In-network limita(ons apply
Frequency

Contacts (Elec"ve)                                                          Reimbursement up to $105 (in lieu of lenses and
                         Up to $180 (in lieu of lenses and frames)
Benefit                                                                                        frames)
                                  1 x every 12 months
Frequency                                                                              1 x every 12 months
Cost of Coverage
New TSI helps to subsidize the benefit plans and pays for a por(on of your Medical coverage. Dental and Vision coverage is volun-
tary and paid for in full by the employee.

MEDICAL                                                                    DENTAL —Voluntary

Aetna Value* Only                                                          DMO                Pay Per Period        Per Year
available to
employees earning
                                                                           Employee Only          $7.03             $182.78
less than $13.25/hr     Pay Per Period           Per Year
with an op(on to
                                                                           Employee + 1           $12.54            $326.04
buy up to Core and
Premium Plans
                                                                           Family                 $21.19            $550.94
Employee Only               $51.72              $1,344.72
Employee + 1               $107.49              $2,794.74

Family                     $167.25              $4,348.50                  DPPO               Pay Per Period        Per Year

                                                                           Employee Only          $13.43            $349.18
Aetna Core
                                                                           Employee + 1           $25.59            $665.34
Available to all
                        Pay Per Period           Per Year
benefit eligible
employees                                                                  Family                 $38.15            $991.90

Employee Only               $81.16              $2,110.16
Employee + 1               $182.15              $4,735.90                   Vision—Voluntary
Family                     $283.46              $7,369.96
                                                                                              Pay Per Period        Per Year
Aetna Premium
Available to all
                        Pay Per Period           Per Year                  Employee Only          $2.29              $59.54
benefit eligible
employees.                                                                 Employee + 1           $4.60             $119.60
Employee Only              $104.73              $2,722.98
                                                                           Family                 $7.40             $192.40
Employee + 1               $219.71              $5,712.72
Family                     $340.38              $8,849.88

*Please note:
1) The Aetna Value plan is only available to those earning less than $13.25 / hour
Flexible Spending Account
 Flexible         Accounts for health care and              care can help you save money. The money you contribute to
                 is not taxed, and you withdraw the money tax-free when paying for eligible            It can poten(ally
 save          or more on eligible            and/or qualifying child and adult            care             In addi(on to
 the       savings, you also benefit from using pre-tax dollars to pay for things such as medical          and
 dental    vision             doctor                         and                  and            day care
 Note: You   not      able to use your FSA to pay for most over the counter drugs and medicines unless you have a
                   You     not need a           for       and diabe(c supplies.

 HEALTH CARE

 The Health Care FSA allows you to put aside money before taxes are withheld so that you can pay for eligible medical,
    and vision            that are not            by any other           you and your qualifying
 Due to IRS rules, the maximum amount you can contribute to a Health Care FSA in 2021 is

 DEPENDENT CARE

 The               Care FSA allows you to put aside money before taxes are withheld so that you can pay               to
 care for an eligible child or adult while you and your        you are married) work, look for work, or a end college
      (this          cannot be used for health care            You can also contribute to this          for care of a disa-
 bled
 You may contribute up to           per           year ($2,500    married and        separately) on a before-tax basis to
            Care FSA in

                                                IMPORTANT FSA

    Keep in mind; Flexible Spending Accounts (FSAs) are typically “use-it-or-lose-it” accounts. Due to a recent IRS change,
    you may now rollover up to $500 in unused 2021 FSA contribu(ons to use for eligible expenses in 2022. You will forfeit
    any money above $500 leI in the account at the end of the plan year, so it’s important to carefully es(mate your con-
    tribu(on amount.

 COMMUTER BENEFITS PLAN
Commuter Benefit Transit and Parking Plans are pre-tax benefit plans that are used to pay for the following:
•  Monthly Bus, Train or Metro Passes
•  Transporta(on between home and work in “Commuter Highway Vehicle”
•  Parking provided at or near your business premises or parking provided on or near a loca(on from which you commute to
   work.

The IRS pre-tax maximum for Transit is $270/month. The IRS pre-tax maximum for Parking is $270/month.

                                                        www.briweb.com
Life Insurance
 If you have loved ones who depend on your income for support, having life and accidental death insurance can help protect
 your family’s financial security.

 LIFE AND AD&D
 Basic Life Insurance pays your beneficiary a lump sum if you die. AD&D provides another layer of benefits to either you or your
 beneficiary if you suffer from loss of a limb, speech, sight, or hearing, or if you die in an accident. The cost of coverage is paid in
 full by the company. Coverage is provided by MetLife Inc.

                                                                           Employee Voluntary Life Rates
                              1 x Amount covered annual
Basic Life Amount             earnings up to a maximum of                                     Monthly
                                                                                                             Bi-Weekly      Annual Pre-
                              $25,000                                            Age          Cost Per
                                                                                                             Deduc"on         mium
                                                                                              $10,000
                              1 x Amount covered annual                     24 & Under          $0.50          $0.23           $5.98
Basic AD&D Amount             earnings up to a maximum of
                              $25,000                                       25 to 29            $0.60          $0.28           $7.28
                                                                            30 to 34            $0.80          $0.37           $9.62
Voluntary Life                                                              35 to 39            $0.90          $0.42          $10.92
Voluntary Life Insurance allows you to purchase addi(onal life              40 to 44            $1.00          $0.46          $11.96
insurance to protect your family’s financial security. Coverage
is provided by MetLife Inc.                                                 45 to 49            $1.60          $0.74          $19.24
                                                                            50 to 54            $2.70          $01.25         $32.50
Employee Voluntary Life       Increments of $10,000 up to                   55 to 59            $4.30          $1.98          $51.48
Amount                        $100,000
                                                                            60 to 64            $6.60          $3.05          $79.30

Spouse Voluntary Life         Increments of $5,000 up to                    65 to 69           $13.80          $6.37          $165.62
Amount                        $100,000, but not to exceed                   70 to 74           $24.60          $11.35         $295.10

Dependent Child Voluntary                                                   Voluntary Spouse Life Rates
                          $10,000
Life Amount
                                                                                              Monthly
                                                                                                             Bi-Weekly        Annual
                                                                                 Age          Cost Per
                                                                                                             Deduc"on        Premium
                                                                                              $10,000
 Voluntary Spouse and Child Life benefits are only eligible
 for those employees who elect Voluntary Employee                           24 & Under          $0.55          $0.25           $6.50
 Life themselves.
                                                                            25 to 29            $0.55          $0.25           $6.50
 Evidence of Insurability: Upon your ini(al eligibility date,
                                                                            30 to 34            $0.64          $0.30           $7.80
 you may elect up to 3x your base annual earnings (up to
 $100,000), with no medical ques(ons asked. You may also                    35 to 39            $0.88          $0.41          $10.66
 elect up to $25,000 for your spouse (not to exceed 100% of                 40 to 44            $1.19          $0.55          $14.30
 your elec(on), with no medical ques(ons asked. For elec-
 (ons over these guarantee issue amounts, you must com-                     45 to 49            $1.74          $0.80          $20.80
 plete an evidence of insurability form.                                    50 to 54            $2.77          $1.28          $33.28
 During the annual open enrollment period, all elec(ons or                  55 to 59            $5.02          $2.32          $60.32
 increases require medical evidence.
                                                                            60 to 64            $9.54          $4.40          $114.40
 Beneficiary Reminder: Make sure that you have named
 a beneficiary for your life insurance benefit. It’s important                65 to 69           $16.14          $7.45          $193.70
 to know that many states require that a spouse be named                    70 to 74           $30.01          $13.85         $360.10
 as the beneficiary, unless they sign a waiver.
                                                                           Voluntary Child Life Rate
                                                                           $1.30 per $10,000 benefit.
Short-Term Disability Insurance & EAP
 If you become disabled and cannot work, your financial security may be at risk. Protec(ng your income stream can provide
 you and your family with peace of mind.

SHORT-TERM DISABILITY INSURANCE

 Short-Term Disability coverage pays you a benefit if you temporarily can’t work because of an injury, illness, or maternity leave.
 New TSI provides an op(onal salary con(nua(on plan through ShelterPoint. Under the Group STD Payroll Plan, you may receive
 replacement income for a period of up to 26 weeks in a 52-week period for a qualifying non-occupa(onal injury or illness. If you
 elect this op(onal benefit, you will receive 50% of your gross salary up to a maximum of $340 per week.

 STD benefits are available to eligible employees, except employees who reside in NY or NJ. Employees residing in these states
 have state mandated disability benefits.

Weekly Benefit Amount                                           Plan pays 50% of covered weekly

Maximum Weekly Benefit                                          $340

Benefits Begin ANer:
Accident                                                       7 days of disability
Sickness                                                       7 days of disability

Maximum Payment Period*                                        26 weeks of disability

*Maximum payment period is based on the first day you are disabled, not when benefits begin.

EMPLOYEE ASSISTANCE PROGRAM
New TSI provides an invaluable program for you to take advantage of, especially in (mes of emo(onal stress and financial worries.
The EAP program provided through Aetna is available to all employees, dependents and members of your household, absolutely
free, 24 hours a day and 365 days a year. It is strictly confiden(al. The phone number is 1-888-238-6232.
Aetna has a professional staff of counselors that will guide you and help you deal with stress, addic(on, financial counseling, day-
care issues, eldercare, anger management or just to provide you with resource informa(on for health and wellness just to name a
few.
Benefit Resource Center
A claim not paying? Has the insurance company told you that the claim is in process for the last two months? Call the BRC! We
can work with the insurance carrier to iden(fy the reasons why the claim is not processing and work to get it paid.
The BRC can also assist with benefit clarifica(on. We can answer ques(ons like: “Do I have mail order prescrip(on benefits?”,
“How are physicals covered on my plan?”. Call a Benefit Specialist. We’d be happy to answer these ques(ons for you!
Services denied? The Benefit Resource Center is here to help. Our experience has allowed us to become well versed in wri(ng ap-
peal le ers. Give us a call. We’ll draI the appeal le er for you and submit it to the insurance company on your behalf.
QUESTIONS?
For general ques(ons regarding your benefit plans, please contact the Benefit Resource Center at 855-874-0835. You can also
send an email to BRCSouth@usi.com. Did your telephone call to your insurance carrier leave you more confused? The Benefit Re-
source Center (BRC) can help you understand what your insurance company is telling you.
For more detailed ques(ons regarding benefits eligibility, health insurance, 401(k), PTO, etc., you can contact the Benefits
Department directly at (914) 347-4009 extension #1477.
For more specific ques(ons regarding claims we have included a lis(ng of all of our health and welfare vendors and their contact
informa(on on the next page.
Benefit Resource Center is a service provided by USI Insurance Services.

Benefits Mobile App
The USIeb app gives on-the-go access to all of your benefit and insurance policy details, HR contact informa(on and more! Our
mobile benefits app provides a quick and simple way for you and your benefit plan par(cipants to access benefit
summaries and other important informa(on about your group plans. The app also offers the ability to take photos of ID cards
to store on the phone, as well as a way to easily locate carrier and HR contact informa(on—all in one place—24/7 and on the go.
Our app is free, available for iPhone and Android and the benefits include:

 • BENEFIT INFORMATION
     The app gives employees access to all of their benefit plan informa(on and
     ID cards—all in one place.

 • ACCESS ID CARDS
     The app allows you to take and access images of your ID cards. Images
     are stored on the phone itself; no personal health informa(on is transmi ed or
     saved.

 • GETTING IN TOUCH
     The app provides you with a single loca(on to find contact informa(on for your
     Human Resources team and the Benefit Resource Center as well as insurance
     carriers.
     Search for ‘usieb’ and download the free app. AIer scrolling through the intro pages
     enter this code when prompted: 129098 for access to all benefit details.
401(k)
401(K) SAVINGS PLAN
The New TSI Holdings, Inc. 401(k) Plan helps eligible employees save and invest for re(rement while receiving certain tax ad-
vantages. You can defer between 1-100% of your pay up to an annual maximum of $19,500. The catch-up limit for employees aged
50 and older is $6,500 per year. You can choose how your contribu(ons are invested and a Roth (aIer-tax) op(on is available as
well. Administra(ve and recordkeeping services for the 401(k) Savings Plan are provided by Principal Financial Group.

You must be at least 21 years of age to par(cipate in the 401(k) Plan. All employees are eligible to par(cipate in the 401(k) plan on
the first of the month following 90 days of employment unless they are under age 21 or reside in Puerto Rico.

To enroll or make changes to your 401(k) contribu(on, visit www.principal.com or call 1-800-547-7754.

For Assistance
If you need to reach our plan                is their contact informa(on:

Plan Type                                         Provider                  Phone Number                       Website

Medical                                             Aetna                   1-800-962-6842                 www.aetna.com

Dental                                              Aetna                   1-877-238-6200                 www.aetna.com

Vision                                               VSP                    1-800-877-7195                  www.vsp.com

Medical and Dependent FSA                   Benefit Resource, Inc.           1-800-473-9595                www.briweb.com

Basic & Supplemental Life/AD&D                     MetLife                  1-800-638-6420                www.metlife.com

Group Short Term Disability (STD)                ShelterPoint               1-800-365-4999              www.shelterpoint.com

                                                                                                     www.resourcesforliving.com
Employee Assistance Program (EAP)                   Aetna                   1-888-238-6232            Username: Town Sports
                                                                                                          Password: EAP

Commuter Benefits                            Benefit Resource, Inc.           1-800-473-9595                www.briweb.com

Enrollment System                           Benefit Plan Manager             1-800-788-7558          www.benefitplanmanager.com

Leaves of Absence                                 Sedgwick                  1-888-436-9530           h ps://(meoff.sedgwick.com
Key Terms
MEDICAL/GENERAL TERMS
                                                                    Out-of-Pocket Maximum – The most you would pay out-of-
Allowable Charge – The most that an in-network provider can         pocket for covered services in a year. Once you reach your out
charge you for an office visit or service.                            -of-pocket maximum, the plan covers
Balance Billing – Non-network providers are allowed to charge       100% of eligible expenses.
you more than the plan’s allowable charge. This is called Balance   Preven"ve Care – A rou(ne exam, usually yearly, that may
Billing.                                                            include a physical exam, immuniza(ons and tests for certain
Coinsurance – The cost share between you and the insurance          health condi(ons.
company. Coinsurance is always a percentage totaling 100%. For      PRESCRIPTION DRUG TERMS
example, if the plan pays 70%, you
are responsible for paying the remaining 30% of the cost.           Brand Name Drug – A drug sold under its trademarked name.
                                                                    A generic version of the drug may be available.
Copay – The fee you pay to a provider at the (me of service.
                                                                    Generic Drug – A drug that has the same ac(ve ingredients as
Deduc"ble – The amount you have to pay out-of-pocket for ex-        a brand name drug, but is sold under a different name. Gener-
penses before the insurance company will cover any benefit           ics only become available aIer the patent expires on a brand
costs for the year (except for preven(ve care and other services    name drug. For example, Tylenol is a brand name pain reliever
where the deduc(ble is waived).                                     commonly sold under its generic name, Acetaminophen.
Explana"on of Benefits (EOB) – The statement you receive from        Dispense as WriRen (DAW) – A prescrip(on that does not
the insurance carrier that explains how much the provider billed,   allow for subs(tu(on of an equivalent generic or similar brand
how much the plan paid (if any) and how much you owe (if any).      drug.
In general, you should not pay a bill from your provider un(l you
have received and reviewed your EOB (except for copays).            Maintenance Medica"ons – Medica(ons taken
                                                                    on a regular basis for an ongoing condi(on such as
Family Deduc"ble – The maximum dollar amount any one family         high cholesterol, high blood pressure, asthma, etc. Oral con-
will pay out in individual deduc(bles in a year.                    tracep(ves are also considered a
Individual Deduc"ble – The dollar amount a member must pay          maintenance medica(on.
each year before the plan will pay benefits for covered services.    Non-Preferred Brand Drug – A brand name drug for which
In-Network – Services received from providers (doctors, hospi-      alterna(ves are available from either the plan’s preferred
tals, etc.) who are a part of your health plan’s network. In-       brand drug or generic drug list. There is generally a higher co-
network services generally cost you less than out-of-network        payment for a non-preferred brand drug.
services.                                                           Preferred Brand Drug – A brand name drug that the plan has
Out-of-Network – Services received from providers                   selected for its preferred drug list. Preferred drugs are gener-
(doctors, hospitals, etc.) who are not a part of your               ally chosen based on a combina(on of clinical effec(veness
health plan’s network. Out-of-network services generally cost       and cost.
you more than in-network services. With some plans, such as         Specialty Pharmacy – Provides special drugs for complex con-
HMOs and EPOs, out-of-network services are not covered.             di(ons such as mul(ple sclerosis, cancer and HIV/AIDS.
Out-of-Pocket – Healthcare costs you pay using your own mon-        Step Therapy – The prac(ce of star(ng to treat a medical con-
ey, whether from your bank account, credit card, Health Reim-       di(on with the most cost effec(ve and safest drug therapy and
bursement Account (HRA), Health Savings Account (HSA) or Flexi-     progressing to other more costly or risky therapy, only if nec-
ble Spending Account (FSA).                                         essary.

DENTAL TERMS                                                        Major Services – Generally include restora(ve
Basic Services – Generally include coverage for fillings and oral    dental work such as crowns, bridges, dentures, inlays and
surgery.                                                            onlays.

Diagnos"c and Preven"ve Services – Generally include rou(ne         Orthodon"a – Some dental plans offer Orthodon(a services
cleanings, oral exams, x-rays, sealants and fluoride treatments.     for children (and some(mes adults too) to treat alignment of
Most plans limit preven(ve exams and cleanings to two (mes a        the teeth. Orthodon(a services are typically limited to a life-
year.                                                               (me maximum.

Endodon"cs – Commonly known as root canal therapy.                  Periodon"cs – Diagnosis and treatment of gum disease.

Implants – An ar(ficial tooth root that is surgically placed into    Pre-Treatment Es(mate – An es(mate of how much the plan
your jaw to hold a replacement tooth or bridge. Many dental         will pay for treatment. A pre-treatment es(mate is
plans do not cover implants.                                        not a guarantee of payment
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