Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena

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Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
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Managing Brands and Organizations in the Italian
   Fashion Business: the Gucci Case study

                  Prof. Lorenzo Zanni

                University of Siena

            Department of Business and Law
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
RELEVANT QUESTIONS

1) In terms of organizational structures and competitive
  strategies what can we learn from the Italian
  experience?
2) Considering fashion and wine business, what are the
  main strategic changes in the competitive scenario?
  How much is important “the Made in” effect?
3) In terms of communication strategies is it possible to
  underline some original “glocal” (global and local)
  solutions analysing the Italian experience?
4) Is it possible to focus the attention on some case
  studies which can explain the recent evolution?
   – The Gucci case study
   – The Chianti Classico and Antinori case study
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
OBJECT OF ANALYSIS
1) PECULIARITIES OF THE ITALIAN INDUSTRIAL SYSTEM
   – The role of SME
   – The industry specialization
   – Industry location and the role of Clusters
2) SPECIAL FEATURES IN THE ORGANIZATIONS
    STRUCTURE: THE NETWORK APPROACH
3) THE COMPETITIVE ADVANTAGE OF ITALY IN THE
    FASHION BUSINESS
   – Peculiarities of Fashion Business
   – The competitive advantage of Italy in fashion: the new
      scenario
4) THE GUCCI CASE STUDY
   – The emergence of a large global player: Gucci Group
   – The impact on the SME’s sub-contractors (the network)
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
I) PECULIARITIES OF THE ITALIAN
          INDUSTRIAL SYSTEM (Onida 2004)

1) THE PREDOMINANCE OF SMALL FIRMS IN COMPARISON
   WITH OTHER EUROPEAN COUNTRIES
• Recent data confirm the high number of firms in Italy
   (entrepreneurial attitude)
• The predominance of micro-firms (less of 10 employees)
• The average dimension of the Italian manufacturing firms is lower
   then in the other UE countries
• In the last decades the importance of micro-firms has reduced only
   a little
                                   ⇓
  The success of the “Made in Italy” during the 80’s and 90’s in the
             international markets is mainly based on SME’s
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
Number of firms for 1.000 inhabitants

Number of firms in UE countries - Years 2001 e 2007 (a)
(for 1.000 inhabitants)

                                                          Countries        2001   2007

                                                          Chaka Republic   72,5   85,3
                                                          Portugal         48,5   81,7
                                                          ITALY            64,8   65,8
                                                          Sweden           51,3   61,3
                                                          Spain            54,8   60,4
                                                          Cyprus           52,8   56,7
                                                          Greece (b)        ….    55,8
                                                          Hungary          53,8   54,6
                                                          Luxemburg        47,2   50,9
                                                          Slovenia         65,6   49,7
                                                          Lithuania        16,6   41,1
                                                          France           32,4   40,3
                                                          Belgium          36,9   40,0
                                                          Poland           37,1   38,9
                                                          Denmark          36,7   38,9
                                                          Estonia          21,6   35,9
                                                          Austria          26,0   34,6
                                                          Bulgaria         30,5   33,7
                                                          Holland          29,8   33,0
                                                          Leetonia         15,3   31,3
                                                          United Kingdom   25,2   27,4
                                                          Finland          35,4   23,5
                                                          Germany          20,0   22,1
                                                          Romania          13,6   22,0
Source: Eurostat, Structural Business Statistics          Ireland          18,5   22,0
a) Malta: not available.                                  Slovak            6,9   11,1
b) 2001 data not available.                               Ue27             36,2   41,4
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
2) THE ITALIAN INDUSTRIAL SPECIALIZATION IN MATURE
   OR TRADITIONAL INDUSTRIES

• The Italian market share in the UE are strong in “light industries”
  characterized by firms with small dimension (mechanics, textile,
  clothing, furniture, shoe and food industry) (Tab. 1-2)
• The Italian industry is traditionally “export oriented”: in 2015 Italy
  is the ninth country in the world in terms of export (2,7%)
• Italy is still the eight more industrialized country in the world in
  terms of GNP (2014: IMF data). But in the last few years Italy is
  loosing part of its competitive advantage in the international
  markets in terms of market shares

                                    ⇓
 Italy is now facing the concurrence of less industrialized countries.
 It is interesting to describe how some Italian firms are defending and
                sometimes even enlarging their market shares
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
Industry specialization
        Tab. 1: The main actors of the Italian export (source Istat 2014, p.71)
            Type of firm               Number of firms                   Export (in value)
Small (less 50 employees)                    99,4%                            18,3%
Medium (50-250)                               0,5%                            28,6%
Large (+ 250)                                 0,1%                            46,0%

ITALY'S COMPETITIVENESS ACCORDING TO THE TRADE PERFORMANCE INDEX UNCTAD/WTO
Year 2012
(billion dollars)

                                        Position of Italy
                                       in the Ranking of       Value of
Sectors                                      T rade             Italy's       Italy's Net T rade
                                         Performance            Export
                                             Index

CLOTHING                                        1                 16.5                2.2
LEATHER PRODUCTS                                1                 20.7                11.2
TEXTILES                                        1                 12.2                4.5
NON-ELECTRONIC MACHINERY                        2                 84.8                53.0
BASIC MANUFACTURES                              2                 53.9                12.0
MISCELLANEOUS MANUFACTURING                     2                 39.0                11.5
ELECTRONIC COMPONENTS                           3                 23.2                2.7
PROCESSED FOOD                                  6                 28.6                5.2
T OT AL 8 BEST SECT ORS                                          278.9              102.3

Source: compiled by Fondazione Edison on data from International Trade Centre, UNCTAD/WTO
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
Managing Brands and Organizations in the Italian Fashion Business: the Gucci Case study - University of Siena
The impact of the crisis in Italy:
              2009-2015
Problems in the domestic market, but strong export capability

       Years                  GNP                   Export
                          (Source Istat)        (Source MISE)
       2009                   -5,0%                -20,9%

       2010                  +1,7%                 +15,6%

       2011                  +0,4%                 +11,4%

       2012                   -2,4%                 +3,8%

       2013                   -1,9%                 -0,0%

       2014                   -0,4%                 +2,2%

       2015                  +0,8%                  +3,8%
The importance of export for Italian national growth
3) THE INDUSTRIAL SPECIALIZATION INFLUENCES THE
  TERRITORIAL DISLOCATION OF THE ITALIAN FIRMS

At geographical level the process of industrialization in Italy has not
      been homogeneous: in emerges a “Leopard-skin” Italian
    process of development with three main geographical areas
                              (Picture 1)
                                 ⇓
•   North of Italy: large firms predominance, the “company-town” model
•   South of Italy: the failed effects of the State action (“Intervento Straordinario
    nel Mezzogiorno”) → the creation of “cathedrals in the desert” → they did not
    create other industries around their activities, neither they generated a spin-off
    effect of entrepreneurship
•   “Third Italy” (Central and North-East of Italy): predominance of small firms
    localized in industrial districts
     → Definition of industrial district: “social-territorial entities characterized by
        the active presence in a concentrated area of a community of people and a
        group of industrial firms” (Becattini 1989)
    → industry specialization and productive decentralization
    → external economies linked to the cultural heritage (A. Marshall)
    → in these regions there are more network organizations
Picture1 - manufacturing labor local systems in Italy (Istat 2015)
THE ROLE OF CLUSTERS
“Clusters are geographic concentrations of interconnected companies, specialized suppliers,
     service providers, and associated institutions in a particular field that are present in a
       nation or region. Clusters arise because they increase the productivity with which
                            companies can compete” (Porter 2001).
                                                ⇓
    Instead of examining firms as isolated actors, the cluster-based analysis emphasizes the
      linkages among companies and supporting institutions and the synergies related both to
                 cooperative and to competitive behaviors of belonging enterprises
                                                ⇓
Porter (2003) claims that clusters have the potential to affect competition in three ways:
• by increasing the productivity of the companies in the cluster (efficient access to specific
   inputs, employees, services, information and public goods; facilitate coordination and
   transactions among companies; good diffusion of best practices)
• by driving innovation in the field (enhanced ability to perceive opportunities; share of
   knowledge creation processes; exploitation of local resources)
• by stimulating new businesses in the field (high visibility of business opportunity;
   commercialization of new and complementary products; starting of new companies)
                                                ⇓
             Their relevant importance of industrial district in Italy (Istat 2015) :
•   141 in all Italy (130 specialized in Made in Italy products: 92,2%)
•   25% of workers in manufacturing industries
•   26,3,5% of total export (year 2012)
II) ENTREPRENEURSHIP AND ORGANIZATIONS
       STRUCTURE: THE NETWORK APPROACH
- The predominance of external growth processes (alliances vs.
internal growth)
- Different entrepreneurial profiles: “general and serial
entrepreneur” (Mc Millan) vs. “limited and diffused” entrepreneurship
                                    ↓

  1. Different definitions of “Network” in the managerial literature

 • The totality of all the units connected by a certain type of
   relationships (Aldrich and Whetten)
 • An aggregate of relations existing among individuals (or “units”
   or “members” or “nodes”) (Kaneko and Imai)
 • Our point of view: an heterogeneous aggregate of firms, linked by
   multi-faceted and cooperative relations, organized around a focal
   firm and instrumental in achieving at least partially common
   objectives (Lorenzoni, 1990)
2. Main Characteristics of Network

- Advantages for leading firm: quality; innovation; more flexible production and
  shorter production runs; not necessarily a dimensional growth

- External firms: a semiautonomous position (dependent for certain parameters);
  independently owned and not exclusively dependent on the focal firm for
  business

-    Different links among the partners of the network:
     - strong relationships: the focal firm can influence the external firms with a
       “non-hierarchical power” (non conventional mechanism of coordination,
       equity or non equity) using: trust among partners; reciprocity; mutual
       adjustment; multiple line relationships (horizontal, vertical, lateral)
     - weak relationships: among external firms (without intermediation of the
       focal firm)

-   The process of innovation in a network organization: interplay among different
    partners (see Japanese literature); even small firms can innovate; some obstacles
    for innovation in Italy (difficult access to funds and to information)
3. Different types of networks (see Picture 3)

• Different stages of evolution from informal relationships to planned
  networks. During this evolution it emerges: a higher level of
  systematic activities; changes in memberships; a more deliberate
  consciousness in the patterns of the inter-company relationships;

• At the beginning: strong influence of the focal firm

• Later: mutual relationships; less coordination functions and more
  strategic crossroad of the information flows
Picture 3: Different types of networks – a possible evolution

                                    a) Simple and informal constellation

 b) Planned and formal constellation
In brief, NETWORK ORGANIZATION:
1) ALLOW TO REACH SOME PECULIAR ADVANTAGES
   - Time savings
   - Quality improvements
   - Innovation
   - More flexible production
   - Reduction of costs (external growth)

2) IS CHARACTERIZED BY DIFFERENT RELATIONSHIPS AMONG THE
PARTNERS
  - Equity
  - Non-equity

3) HAS A WIDE APPLICATION VERSATILITY
   - Research & Development
   - Marketing and distribution
   - Financial
   - Coupling different networks
III) THE COMPETITIVE ADVANTAGE OF ITALY
              IN THE FASHION BUSINESS
                     (Porter 1990; Saviolo-Testa 2000)
•    The importance of Italian clusters in the fashion industry: a national
     system of value which allows to control different stages in the
     whole filiera (see Picture 2)
•    Creativity combined with functionality
•    High quality in small scale production (craftsman)
•    Flexibility (division of labor and specialization)
•    Demand pull innovation (Italian clients are very exigent)
•    Original market segmentation (houte couture, prèt à porter,
     diffusion, bridge and mass)
                                      ⇓
    The emergences of a new scenario for the Italian fashion business:
      – Market changes and new factors affecting the “Made in Italy”
      – Difficulties in the export capabilities of fashion industry
      – Italian clusters are good incubators of new entrepreneurship but
         they do not help the dimensional growth of the firms
Picture 2: The Fibres-textile-apparel filiére
                      Fibres            R&D, raw materials supplying, fibers
               Industry (natural and    processing, fibers marketing
                   man-made)

                    Greige goods yarn   Yarn spinning (spun yarns and filament
                          mills         yarns)

                                        Fabric construction: weaving, knitting,
                                        embroidering, or processing solutions
                   Textile mills        (e.g., films, foam) or directly fibers
                                        (e.g., felt, nonwoven fabrics)
Equipment
producers/
 suppliers
                                        Finishing treatments: bleaching,
                     Converters         shearing, brushing, embossing, dyeing,
                                        glazing, crinkling, printing, etc.

Service
suppliers
(trend                                  Supplier/buyer intermediation,
forecasters,           Selling/buying
                           agents       communication
fashion
press,
consultants,
etc.)
                                        Cutting, trimming, spreading, bundling,
                    Apparel             sewing, sticking, pressing, packing
                  manufacturers

                        Wholesalers

                                        Time and space transformation,
                                        communication, services
                     Retailers

                         End users      Evaluating, purchasing, innovating,
                                        communicating
Fashion Market segmentation in term of price

                         •   Houte couture
                         •   Prèt-à-porter
                         •   Diffusion
                         •   Bridge
                         •   Mass market
IV) THE GUCCI CASE STUDY

a)   The Gucci case history
b)   The communication
c)   The Future: opportunities and risks
d)   The organization: Gucci network strategy
     (sub-contractors)
a) Gucci: a brief case history
1921    founded by Guccio Gucci in Florence, the son of a leather craftsman with a cosmopolitan
        culture. It was a small luggage and saddlery company where he sold exclusive leather goods
        created and produced by the best craftsmen he could hire.
1938    Within a few years, the small Florence shop grew and attracted a wide clientele base. A branch
        was opened in Rome
1947-   Creation of the "bamboo handle handbag", which later became one of the company's icon
1953    products. Introduction of the sons in the business (second generation in the family business)
1953-   Death of the founder. The 4 sons have the control of the company.
1969    Company growth and commercial internationalisation (stores in London, Paris, New York,
        Palm Beach, Hong Kong). Linkages with Hollywood actress and other important testimonials
        (Jackie O shoulder bag)
1982-   In 1982 Gucci became a s.p.a.: the third generation has the control of the company; difficulties
1995    in managerial strategies. In 1989 the Anglo-Arab Investorcorp acquired the 50% of shares. In
        1993 all the shares are acquired by Investorcorp
        Begins a turnaround strategy managed by Domenico De Sole (Chief executive officer of Gucci
        Group) and by Tom Ford (design and style manager): repositioning of the brand in the luxury
        market; focalisation of the business in leather, accessories and apparel industry
1995-   In 1995 Gucci Group was launched as became a publicly traded company, listing on the New
1998    York and Amsterdam stock exchanges. It issued further shares in 1996.
        Decentralization of production in the local system (mainly in Tuscany): internal activities
        specialised in design, marketing and logistics. High investment in communication. Direct
        control of distribution and new openings (174 monobrand shops at the end of 2002).
1998-   The firm was named "European Company of the Year 1998" by the European Business Press
1999    Federation for its economic and financial performance, strategic vision as well as management
        quality
        In 1999 it launched a "strategic alliance" with the French group Pinault-Printemp-Redoute
        (PPR). At the beginning. PPR owns 68% of the group
2000-   Growth strategy (brand extension and takeovers at international level). Actually Gucci Group
2003    had whole or partial interests in 3 main business area and in the following companies or brands:
        Fashion: Gucci (100% share of ownership, also watches 100%); Yves Saint Laurent (100%,
        also perfume brand 100% and watches brand 100%); Sergio Rossi (70%); Bottega Veneta
        (78.5%); Alexander McQueen (51%, also perfume brand 100%); Stella McCartney (50%, also
        perfume brand 100%); Balenciaga (91%)
        Perfume: Roger & Gallet; Boucheron (also jewellery and watches); Ermenegildo Zegna; Oscar
        del la Renta; Van Cleef & Arpels; Fendi
        Watches: Bedat & Co (85%)
        Since the turnaround of the mid-1990s Gucci has continued to prosper (4.000 employees) and a
        highly profitable business operation.
        The Gucci brand is considered one of the most frequently mentioned brands (in 2003 n.53 in the
        world in the Interbrand global ranking).
2004    PPR owns the total control of Gucci: a new CEO (Robert Polet) and 4 new young style
        directors. New partnership with unions and retailers for reaching the Social Accountability SA
        8000 and 14.000 (ethical label)
2005-   In 2005 Mark Lee is CEO Gucci Division
2007
        Roger Polet is Chairman and CEO Gucci Group, the world’s third largest luxury group.
        Coming from Unilever, bringing considerable global management experience and in-
        depth knowledge of the development of consumer brands in a multicultural environment
        In 2007 the Group’s business grew by 15% in terms of sales and by 40% in terms of
        EBITA. Frida Giannini is Creative Director of Gucci Division
2008-   The Group balance a well defined portfolio brands with 8 clearly identified brands: 3 are
2009    the engine of the growth (Gucci, Bottega Veneta, YSL), Boucheron offers
        complementary expertise in few segments (jewellery, watches), 4 cutting-edge brands
        with high potential for long-term growth (Balenciaga, Stella McCartney, Alexander Mc
        Queen, Sergio Rossi)
        Controlled development of an integrated distribution network: the Group directly
        operates 560 stores in major markets throughout the world and wholesales products
        through franchise stores, duty-free boutiques and leading department and specialty
        stores
        Strategic partnership with Soeind Group (Swiss group, luxury watches)
        YSL Beauté is sold to l’Oreal (but remains a partnership); Bedat & Co is sold
        In 2008 Gucci generates 2,206 million Euro in revenues (+4,2%) and 625 million Euro
        in operating profits (-3,4%). The incidence of leather goods on total sales was the
        55,3%, followed by shoes (15%) and clothing (14,3%).
2009   In 2009 Patrizio di Marco is the new CEO Gucci Division: his main goal is to balance
       the unique tradition and the historical exclusive values of the brand in perfect
       equilibrium with fashion and trend soul
       In 2009 Gucci generates 2.266 million Euro in revenues (+2,7%)
       Gucci has more than 7.000 employees and other 7.000 work in the regional induced
       activity. Gucci manufactures all products in Italy and licenses the production and
       distribution of eyewear and perfumes. Through Gucci Group Watches, located in
       Cortaillod (Switzerland), the company also assembled and distribute in all the world
       Gucci brand timepieces, combining outstanding Swiss craftsmanship with modern
       design aesthetics
2010   February 18th: Alexander Mc Queen died. Gucci Group confirmed its commitment to
       continue with the brand and has provided all logistical, financial and human support to
       the Alexander McQueen team. In March 2010 Sarah Burton has been appointed
       Creative Director of the brand (supervision of the creative direction and development
       of all collections)
       In 2010 Gucci turnover was 2.666 million Euro (+17%) with a significant profit growth
       (+22,9%). Gucci recorded further strong growth in emerging markets; Asia-Pacific is
       becoming the main market area for the brand.
       The Gucci brand’s retail network comprised 284 stores (92 in emerging countries).
2011- Gucci main values: “exclusivity, quality, made in Italy, Italian craftsmanship, design
2012 leadership in the world of fashion”.
       Strategic positioning: perfect balance of modernity and tradition, innovation and
       craftsmanship, trendsetting and sophistication.
       Craftsmanship and Made in Italy: strong linkages with the territory; 100% Made in Italy;
       45.000 workers in all Italy; the project “artisan corner” in the shops; the project “made to
       measure”
       Support in the creation of 3 “Network contracts”: Gucci has sponsored the birth of 3
       networks contracts to improve innovation, efficiency in the value chain, economy of
       scale, facilitate credit access: 1) P.re.Gi. Network (7 firms, leather goods artisan; 11 mil.
       Euro turnover); 2) Almax Network (8 firms, bags producer, 20 mil. Euro turnover, 300
       employees); 3) F.a.i.r. network (9 firms, accessories and leather; 45 mil. Euro turnover,
       200 employees)
       Eco-friendly initiative for the environmental impact reduction of the firm activities
       Innovation: Launch of the new collection in the kids market all made in Italy.
       Opening of the Gucci Museum (Icon Store, Library and Gift Shop, Coffee and Restaurant)
       Selective Retail strategy: 317 shops worldwide (they realized the 73% of the Gucci
       turnover, the other 27% distributed in selected retail stores)
       Economic Performance: In 2011 Gucci turnover was 3.140 million Euro (+17,7%) with a
       profit growth at group level (+26,4%). In 2012 Gucci turnover was 3.639 million Euro.
       The network of subcontractors: 750 direct supplier, 1500 subcontractor, 45.000 employees
       The Luxury Group: change of the name of PPR Group in Kering
2013- Economic Performance: In 2013 Gucci turnover was 3.561 million Euro (-2,1%)
2014 with a profit growth (Ebitda 35,8%). The composition of turnover for business
      area is: 58% leather goods, 14% shoes, 11% clothing, 5% watches, 2% jewellery,
      10% other products.
      Investment in correlated business: in 2013 Gucci group acquire Richard Ginori an
      historical porcelain firm based in Florence
      Changes in Management Team: In 2014 Gucci turnover was 3,5 million Euro
      (-1,8%). At the end of 2014 the Ceo P. De Marco and the Creative Director Frida
      Giannini where both substitute: the new CEO is Marco Bizzarri (ex CEO Bottega
      Veneta), the new creative director is Alessandro Michele (Leather goods director)
      Strategic positioning: reduction of wholesale point of sales (indirect channels)
      and increase of direct retail store. Pushing to the top of the luxury market the
      Gucci positioning (upgrading); in Spring 2009 the turnover of the bags collection
      was: 32% entry price, 48% medium segment; 18% high market; 2% top; in
      Winter collection 2013-14 the figure are respectively 2%, 47%, 48%, 3%.
      Craftsmanship and direct investment in the “Made in Tuscany”: continue the
      strong linkages with the territory; 7.000 workers in the regional network. Key
      words for manufacturing investments: efficiency, flexibility, specialization. In
      2014 Gucci invested 21 million for a new manufacturing plant near Florence
      Improving the “Network contracts”: from 3 networks contracts to 12 networks;
      97 small and medium size firms are involved; 1.500 employees in the networks;
      social responsibility and ethical code are compulsory
Craftman-ship:
       past and present
       with the project
       “artisan corner”
       inside the stores

     New Management
         and Creative
           Director:
     from Frida Giannini
         to Alessandro
            Michele
    (focus on fashion and
       creativity; more
      attention to young
           consumer)
!
2015: the economic performance have been influenced by the devaluation
of Euro currency. +3,7% turnover in the first quarter at present currency
exchange (but is -7,9% if is constant currency exchange)
•   Kering Group announced the resurgence in popularity for its Gucci brand. Gucci
    sales rose 13% in the fourth quarter 2015. The return to growth was driven by:
     – directly operated stores in mature and emerging markets.
     – “the brand's new creative vision” which has been enthusiastically received by the
        trade press and customers
•   2015 Kering Group Key figures
     – Sales growth +15.4% to €11,6 billion ($12.8 billion) from the previous year.
     – Number of directly operated stores: total 1,264 (Emerging Countries 491;
        Western Europe 326; Japan 237; North America 210)
     – Brands: Luxury Division (17: Gucci, Bottega Veneta, Saint Laurent, Alexander
        McQueen, Balenciaga, Brioni, Christopher Kane, McQ, Stella McCartney,
        Baucheron, Dodo, Girard-Perragaux, Jeanrichard, Pomellato, Qeelin, Ulisse
        Nardin), Sports&Life Style (3: Puma, Volcom, Cobra)
•   2015 Gucci Key figures:
     – Revenues € 3,898 million (+11,5%). Recurring operating income € 1,032 million.
     – 525 directly operated stores (218 in emerging markets); 10,570 Employees.
     – Revenue per category (leather goods 57%, Shoes 14%, ready to wear 11%,
        watches 5%, Jewelry 2%, other 11%);
     – Revenue per region (Western Europe 26%, North America 22%, Japan 10%, Asia
        pacific 35%, other countries 7%)
The new scenario in Asia.
• Basically the huge anti-corruption and anti-extravagance campaign led by
   President Xi Jinping has transformed China's burgeoning luxury-goods sector
   forever. Luxury goods have become less accessible to the growing Chinese
   middle class and less acceptable for members of China's elite.
• Still, Bain & Company's 2014 China Luxury Market Study, which was
   released at the beginning of last year, showed that China’s luxury goods
   industry accounted for 29% of the global market. So being able to grow a
   luxury brand in this environment is a big deal.
• "These results come amid a more complex economic and geopolitical
   environment, accentuating the shifts taking place in our sector," François-
   Henri Pinault, chairman and CEO of Kering, said in a statement. "We are
   entering a new phase in our growth: We are perfectly positioned to leverage
   the strength of our brands and maximise value creation over the long term”.

                                      ê

•   Gucci Sales growth 2016: € 4,378 Million (+7,7%)
•   Kering Group sales growth 2016: € 12,385 (+6,9%)
New products
• Gucci has completed its transition to the geek-chic aesthetic
  introduced by Michele following his appointment in 2015
• introduction of the new styles in all categories (no-gender)
New comunicaton strategies
• https://www.gucci.com/it/it/st/stories
• E-commerce + 86%
Gucci sales 2017
• Gucci Sales growth 2017 (first semester): +43%
• Recurring operating income 2017 (first semester): +70% (€ 907 Million)
• Revenues 2017: € 2,83 million (First semester)
b) Different communication levers of the
                    world Gucci
a)   The shops
b)   The products
c)   The advertising
d)   The web site: http://www.gucci.com
e)   Gucci museum: http://www.guccimuseo.com/en
f)   Gucci and the Arts (exhibition, cinema, events)
• The shops
   – direct control of distribution
   – internationalization of distribution
   – Flagship stores (in the photo Seul FS)
• The new products: icon products (the
  new Bamboo bag)
• The Gucci Digital Flagship Store
• The Gucci Museum in Florence
c) THE FUTURE: OPPORTUNITIES AND RISKS
• The Gucci case history is a good
  example of leading firm that was able
  to overcome family succession
  problems and to develop “a glocal
  strategy”. Its local network shows high
  capability to support the crisis.
• The opportunities of globalization
  (new rich people in Asia) with new
  personalized products and services:
   – made to order handbags;
   – accessories personalized;
   – made to measure
• Future challenges are approaching (in
  2009 De Marco said: “at 1 billion Euro
  it’s easy to remain Made in Italy, at
  more than 2 billion it’s much more
  difficult!” (the opportunities of
  manufacturing “reshoring” with the
  devaluation of Euro currency)
d) THE INFLUENCE OF LEADING ACTORS ON THE
   SME’S SUB-CONTRACTORS (THE NETWORK)
• Growth of the local network (see table 1): small and high qualified firms
  (luxury supplier) while firms specialized in mass markets are
  increasingly reducing
• Higher selection of local supplier: acquisition of some supplier (see
  table 2) and opening the relationships outside the local system
• Differentiation of supplier and of local network relationships (see
  picture 4): in the case of Gucci we can find around 9 partner supplier
  (co-development partnerships); 13 sub-contractor (integrated
  relationships); 30 simple supplier (market relationships)
• Not simple “predator” strategy: in some case the relationships imply a
  transfer of knowledge above all in the partner supplier (see table 3).
• Weakening the autonomy of SME’s: network hierarchization (less
  market knowledge, less projectual role) (see table 4).
Table 1: Changes in number of employees in the local unit in the
    period 1991-2001 (in %) (Source: Istat)

               Industries     Tuscany      Italy         Prov. Arezzo

Textile - Clothing                - 21,8       - 26,1            - 40,3
  textile                         - 17,3       - 23,4            - 34,8
  clothing                        - 29,1       - 28,8            - 42,4
Leather and shoes                  - 2,1       - 15,4              25,1
  leather                          22,2        - 22,3            146,0
  shoes                           - 13,4       - 17,5              - 4,8
Other industries                   - 4,1           0,2             18,5
  gold                             16,4            5,6             25,6

Fashion Industry                  - 15,1       - 23,7            - 24,9

TOTAL                               4,7            8,0              7,4
Table 2: Acquisition of small-medium firms in the fashion industry in Florence by leading firms

          Buyer                         Firm acquired (comune)                     Year of
                                                                                 acquisition
  Celine (LVMH)       Marcus (Impruneta – FI)                                       1994

                                                                                     Nd
  Dior                Mardi (Scandicci)
                                                                                   2000
  Gruppo Dolci        Gherardini (Scandicci)
  Mariella Burani     Braccialini (Pontassieve)                                    2000

                                                                                   2000
  LVMH,               Pucci (Firenze)
                                                                                   2001
  LVMH                Fendi (Bagno a Ripoli - FI)
                                                                                   2001
  Gucci               Conceria Caravel (Fucecchio)
                                                                                   2002
  Gucci               Calzaturificio Tiger (Monsummano Terme-PT)
  Gucci               Calzaturificio Creazioni Bartoli (Monsummano T.-PT)          2002

                                                                                   2002
  Gucci               Calzaturificio Paoletti (Pistoia)
                                                                                   2003
  Gruppo Dolci        Pelletteria Only Leather (Scandicci)
                                                                                   2003
  Gruppo Dolci        Nuova FGF- minuterie metalliche (S: Piero a Sieve)
  Trussardi           Pelletteria Zetati (Bagno a Ripoli)                          2003

  Gucci               Conceria Blutonic (S. Miniato) (51%)                         2004
Picture 4: Network structure: relationships between SME
  and leading actors in Florence-Arezzo leather cluster

IRPET Istituto Regionale Programmazione Economica Toscana
Table 3: leather/shoes firms in Florence and Arezzo which have increased the following
                                       factors (%)
                                                            Total
              a) Product portfolio                           58
              b) Plant dimension                             51
              c) Number of employees                         46
              d) Employees’ competences                      76
              e) Total revenues                              71
              f) Earnings margin                             53
              g) Number of supplier                          32
              h) Number of clients                           19

   Table 4: changes in leather/shoes firms due to cooperation with leading firms (%)

                           Type of change                 Total (%)

             a) I have changed product                       13
             b) I do not use my own brand any more           24

             c) No more design                               17
             d) I have introduced new technologies           50
             e) I used new materials                         36
             f) Outsourcing of some phase of production      52
Tab 5: Ranking of the first 20 Italian industrial districts (*)

(*) Variable Considered: Number of firms; employee; export; value added; turnover
CONCLUSIONS
• SME companies continue to play an important role in the international
  business, but the new competitive scenario obliged them to change their
  strategies and firm structures
• Network organizations are only a small piece of the Italian puzzle, but they
  are important to understand the process of entrepreneurial development in
  certain area of the country
• The Made in Italy continue to represents a source of value (some American
  distributors recognize the 17% of premium price to Italian products), but
  the new competitive scenario obliged the firm to change their strategies
• At the moment the Italian fashion cluster are facing new competitive
  challenges that will probably change some of their original characters (it
  becomes strategic the role played by leading firms; increasing role played
  by advanced services)
• More researches are needed to understand better the nature and the
  evolution of network organizations (key variables, stages of evolution,
  competition, etc.). Only the future will tell us if network organizations will
  continue to be important or will move into some new consolidated forms
  (medium or large firms, small transnational groups)
• The Gucci case history is a good example of leading firm that was able to
  overcome family succession problems and to develop “a glocal strategy”.
  Its local network shows high capability to support the crisis, but future
  challenges are approaching
REFERENCES
• Bacci L., a cura di, (2004), Distretti e imprese leader nei
  sistemi moda della Toscana, F. Angeli, Milan.
• Fondazione Edison & Symbola (2009), Italia. Geografie del
  nuovo Made in Italy, may.
• Istat (2012), Le esportazioni dei prodotti dei sistemi locali del
  lavoro, April, Rome.
• Onida F., (2004), Se il piccolo non cresce. Piccole e medie
  imprese italiane in affanno, il Mulino, Bologna.
• Porter M. (1990) The Competitive Advantage of Nation, New
  York, Free Press.
• Porter M. (1998), On Competition, Boston, Harvard Business
  School Press.
• http://www.gucci.com/uk
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