Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability - Paleo Foundation

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Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability - Paleo Foundation
February 2021

THIRD-PARTY CERTIFICATION RESEARCH

Lesser Evil: A Health Food
Brand that is Embracing
Multifaceted Sustainability
Tobias Roberts   1   ID   |   Karen Pendergrass 2   ID

                                                         Roberts, T., Pendergrass, K. (2021). Lesser
                                                         Evil: A Health Food Brand that is Embracing
                                                         Multifaceted Sustainability. Third Party
                                                         Certification Research. The Paleo
                                                         Foundation.

                                                         1Department of Community Research, The
                                                         Paleo Foundation, El Salvador.
                                                         2Department of Standards, The Paleo
                                                         Foundation, Encinitas, CA

                                                         CONTACT

                                                         1Email: tobias@paleofoundation.org
                                                         2Email: karen@paleofoundation.com
                                                         2Twitter: @5wordsorlesskp

                                                         KEYWORDS

                                                         Paleo Diet
                                                         Lesser Evil
                                                         Sustainability
                                                         Third party certification
                                                         Paleo Certification
                                                         Grain-Free Certification
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability - Paleo Foundation
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                           Feburary, 2021

Third-party certification RESEARCH

Lesser Evil: A Health Food Brand that is Embracing Multifaceted
Sustainability

Tobias P. Roberts 1       ID       |   Karen E. E. Pendergrass 2      ID

1
  Department of Standards, Paleo
Foundation, Encinitas, CA                    Abstract
2
  Department of Standards, Paleo
                                             Growing consumer demand for healthy and sustainable food products is
Foundation, New York, NY
                                             opening up markets for health food brands. As consumer interest grows,
Correspondence
Tobias Roberts                               brands that can show demonstrable and verifiable best practices in
Department of Community Research,            everything from ingredient sourcing to environmentally friendly packaging
Paleo Foundation, El Salvador
                                             stand to benefit from this market opportunity. Lesser Evil is one healthy snack
                                             brand that has successfully tapped into this growing consumer awareness for
Contact
1
  Email: karen@paleofoundation.com           health and sustainability. Their independent, third party certifications are just
1
  Twitter: @5WordsorlessKP
2                                            one aspect of an integrated branding strategy focused on multifaceted
  Email: tobias@paleofoundation.org
                                             sustainability.

                                             KEYWORDS
                                             Third party certification, Paleo Diet, Lesser Evil, Sustainability, Grain-Free
                                             Certification

1     | INTRODUCTION

    T
          oday, most major food producers, distributors,              U n f o r t u n a t e l y, s o m a n y f o o d c o m p a n i e s a n d
          and corporations out there understand that the              conglomerates consider this encouraging consumer
          average consumer has concerns about where                   trend as just another way to use marketing ploys in order
    their food comes from, how healthy it is, and the                 to increase their profit margins. Very few food brands
    impact it has on society and the wider environment.               willingly increase their production, manufacturing, or
    Even if they´re not fully dedicated to fair wages for             distribution costs in order to truly offer healthier and
    migrant farm workers or cutting out trace glyphosate              more environmentally friendly food products for the end
    from foods we eat, most people do want healthy food               consumer. Vegetable oils that claim to use healthier and
    that didn´t require burning down swaths of the                    more sustainable olive or coconut oil, might only add
    Amazon rainforest in order to source primary                      trace amounts of these oils while continuing to rely on
    ingredients. In fact, a recent survey by L.E.K.                   palm and soy oils as the main ingredients in their
    Consulting Group titled “Consumer Health Claims 3.0:              products. While the actual product is just as unhealthy
    The Next Generation of Mindful Food Consumption,”                 and environmentally damaging, these green-washing
    finds that at least seven out of every ten consumers              companies are able to tap into consumer desire for
    say that they are willing to pay a premium price for              better food products in order to increase their market
    food products that are branded as natural, ethical, or            share.
    otherwise more healthy and sustainable. [1]

    © 2021 The Paleo Foundation                                                                                                                2
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability - Paleo Foundation
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                    Feburary, 2021

 Sustainability in the food industry really has no exact               Their Grain-Free Certified Paleo Puffs are made from
 definition or necessary attributes. It is one of those                organic cassava, coconut and sweet potato flours, and
 words that can mean everything or nothing,                            offer a nutritious snack option for the millions of people
 depending on who you ask. Lesser Evil is one health                   following the Paleo, Keto, Whole30, and other grain-
 food brand offering a wide variety of healthy snacks                  free diets. Similarly, their grain free egg white curls are
 that, unlike most food corporations, takes                            crafted with sustainably-sourced ingredients like
 sustainability seriously and has made it a genuine                    American Humane certified cage-free egg white
 guiding value of the company ethos.                                   powder, organic avocado oil and Himalayan pink salt.

                                                                       After the successful rebranding campaign focused on
2 | WHO IS LESSER EVIL?                                                healthy and more sustainable products, Lesser Evil was
                                                                       able to drastically increase its customer base, and has
 Lesser Evil was a snack food company that originally                  expanded its distribution. Today, the company´s
 got its start several decades ago when the Atkins Diet                Buddha Bowls of popcorn, egg white curls, and other
 was taking the country by storm. As the brand name                    healthy, low carb snack options can be found at
 suggests, the original idea was to offer people snack                 retailers such as Whole Foods and Natural Grocers
 food options that were less damaging than the potato                  across the country. They also have a thriving e-
 chips and cheese puffs that we had become used to.                    commerce business and sell their snack food products
 The brand stopped short of actually providing healthy                 on online marketplaces such as Amazon, Thrive Market
 snack food options for people. As this original low-                  and Vitacost.
 carb diet started to lose traction amongst the
 population, Lesser Evil was losing customers and in
 serious financial stress. In 2012, Charles Coristine               3 | AN OVERARCHING COMMITMENT TO HEALTH
 bought the company and began a serious rebranding                      AND SUSTAINABILITY IN THE SNACK INDUSTRY
 process focused on developing truly healthy and
 sustainable products that people could feel good                      Healthier ingredients are only one aspect of the overall
 about eating.                                                         vision for a sustainable company that drives Lesser Evil.
                                                                       In a recent interview with Forbes Magazine, Coristine
 According to their website, their mission states: “We                 says that “we're becoming more energy-efficient.
 envision a better world where businesses prosper by                   We're composting our waste. We're now the first snack
 providing benefit for all. We must be the change we                   brand to use biodegradable packaging. We're also
 want by caring for our employees and customers,                       committed to providing organic products at almost the
 giving back to our communities and fostering business                 same price point as conventional popcorn. [3] ” Unlike
 practices that benefit the planet. We strive to grow                  most food companies, Lesser Evil owns their own
 our business by fostering the most transparency and                   manufacturing facility. This allows the brand a rigorous
 integrity of any food company in our industry.” [2]                   level of control in regards to the quality of ingredients,
                                                                       the manufacturing process, and how workers are
 Among their leading snack food products, the                          treated. The vision for a truly sustainable business
 company offers organic popcorn made with organic                      practice that guides Lesser Evil can be broken down
 coconut oil, extra-virgin avocado oil and organic,                    into three essential elements, which we will explore
 grass-fed ghee.                                                       below:

 © 2021 The Paleo Foundation                                                                                                         3
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                    Feburary, 2021

SUSTAINABLE AND ORGANIC INGREDIENT                                       PRODUCTION EFFICIENCIES
SOURCING:

The ethic of sustainability at Lesser Evil begins with                   One of the hidden environmental and social costs of
providing their customers with natural, non-GMO                          the dinner on our dining room table is related to the
ingredients. The company operates under the                              production of those foods. Even the most
assumptions that “lesser is better,” and attempts to                     environmentally-conscious consumers who prioritize
reduce as much as possible the long ingredients lists                    sustainably-farmed ingredients and fair trade food
filled with chemical additives and preservatives that                    products rarely think about the greenhouse gas
have come to dominate most industrially produced                         emissions and other environmental consequences that
food products.                                                           come from the production and manufacture of foods.

According to a letter to their customers, Coristine says                 The food industry is responsible for up to 26 percent
that “as for our products — it’s all about sourcing the                  of all global greenhouse gas emissions. [5] While much
very best ingredients and providing them at a value                      of those emissions are tied to crop production and
proposition that no other brand can. Because we own                      changes in land use patterns, almost one-fifth of food-
our own facility, we don’t have to pay a middleman to                    related emissions come from the supply chain,
manufacture our products like many food companies                        including processing, transport, packaging, and retail.
do. We also have built an amazing supply chain and
warehouse our own ingredients which adds to the cost                     Lesser Evil is committed to reducing the carbon
savings. While we source many of ingredients as                          footprint of its manufacturing and production facility.
locally as possible, there are some ingredients we have                  Coristine says that “we also believe in global warming
to source internationally.” [4]                                          and believe the time to act is NOW. In connection with
                                                                         the state of CT we are participating in energy saving
Some of the international ingredients they use in their                  initiatives at our factory and office.” [4] The fact that
products include organic cold-pressed, extra virgin                      they also source locally much of their ingredients also
coconut oil from the Philippines, cold-pressed                           cuts into the emissions associated with the transport
avocado oil from Mexico, and organic grass-fed ghee                      of food.
from New Zealand. All of the popcorn they use is
locally sourced and 100 percent organically grown.                       Caitlin Mack, Senior Brand Manager for Lesser Evil
                                                                         says that: “I think that the world is continuing to
Despite the fact that most of the sustainably-farmed                     evolve. We´re seeing things with our planet and global
and produced ingredients they use cost up to three                       warming and as a company we are trying to do a small
times as much as conventional crops produced with an                     part. Our goal is to have what we´re making have as
abundance of agro-chemicals, Lesser Evil is still able to                little negative impact as possible.” Owning their own
sell all of their snack food products at cost-competitive                factory and manufacturing facility has also allowed the
prices. Coristine adds that “our mantra around food is                   company to take direct control of the process of
that we would not put anything in our snacks that we                     cleaning up the inefficiencies involved in production.
wouldn’t feed our own children.”

 © 2021 The Paleo Foundation                                                                                                         4
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                         Feburary, 2021

 They have installed on demand water faucets and use                    This type of plastic incorporates a type of enzyme
 an energy recovery ventilator that utilizes the hot air                that helps break down more quickly. “We are always
 from the facility and uses that to melt oil instead of                 wanting to up the level of the packaging,” Mack tells
 using any extra heating source. The company is also                    us. We care about this and we know that’s consumers
 in the process of installing solar panels on their                     care about that as well.” The company also composts
 factory. According to Mack, “owning our own facility                   a large amount of its factory waste, thus further
 allows us to impact the manufacturing process to be                    reducing stress on landfills around the country which
 as green as possible.”                                                 are quickly filling up.

 PACKAGING THAT IS LESS DAMAGING FOR THE
 ENVIRONMENT                                                        4 | THE ROLE OF THIRD-PARTY CERTIFICATIONS
                                                                        IN CARVING OUT AN IDENTITY IN THE
 In recent years, millions of shoppers around the world                 HEALTH AND SUSTAINABILITY FOOD MARKET
 have taken the “plastic vs. paper” shopping bag
 debate to more profound levels. Reusable, cloth bags                   A study titled “Third-Party Certification in the Global
 are commonly used by shoppers across the country. A                    Agrifood System” published in the journal Food
 2018 survey found that 38.68 percent of people aged                    Policy states the following [8]:
 18 to 29 years claimed to regularly use reusable
 grocery bags made from cloth or other materials.                                Recently, third-party certification
 That number increased to almost 50 percent for                                  (TPC) has emerged as a significant
 shoppers over the age of 50, perhaps challenging the                            regulatory mechanism in the global
 assumption that younger consumers are more                                      agrifood system. It reflects a broader
 environmentally conscious than older generation. [6]                            shift from public to private
                                                                                 governance. Traditionally,
 While reusable shopping bags have avoided the
                                                                                 government agencies were
 production of millions of plastic and paper “one-use”
                                                                                 responsible for monitoring food
 bags, the amount of throw-away plastic, paper, and
                                                                                 safety and quality standards.
 cardboard that we accumulate when purchasing
                                                                                 However, the globalization of the
 items throughout the aisles of a supermarket is a
                                                                                 agrifood system, the consolidation of
 more worrisome source of waste associated with
                                                                                 the food retail industry, and the rise in
 grocery shopping. Even if you try to purchase mostly
                                                                                 private retailer standards have
 fresh fruits and vegetables, the majority of other
                                                                                 precipitated a shift in responsibility
 common food items that the vast majority of people
                                                                                 for this task to third-party certifiers.
 rely on come packaged in absurd amounts of plastic.
                                                                                 This development is reconfiguring
 The growing trend of plastic-free supermarkets                                  social, political, and economic
 expanding across Europe offers a hopeful example of                             relations throughout the
 cutting plastic out of our food sourcing. [7] Lesser Evil                       contemporary agrifood system…At
 contributes to this “less-waste” ethic by using only                            the same time, TPC also offers
 enhanced biodegradable packaging for their                                      opportunities to create alternative
 products. Specifically, the company uses NEO plastics                           practices that are more socially and
 for their packaging.                                                            environmentally sustainable.

 © 2021 The Paleo Foundation                                                                                                            5
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                    Feburary, 2021

Lesser Evil, with its rigorous focus on sustainability,                 “With our Paleo Puffs, it unlocked a whole new
has naturally found an ally in third party certifications               market in the grain free space. Consumers know us
as they seek to take their healthy and environmentally                  now for our grain-free products. We get a lot of
sustainable snack alternatives into the mainstream. In                  people saying that they love Cheetos, but can’t eat
the past couple of years, several of the products                       them anymore due to diets. They found the Paleo
marketed by the company have achieved Paleo                             Puffs and it really checks all the boxes for them. This
Certification, Keto certification, and Grain-Free                       really opened up a whole different type of market
certification from the Paleo Foundation. The brand is                   and our consumers have come to know us as the
also certified USDA Organic, non-GMO verified, and                      trustworthy brand providing grain-free snacks.”
Kosher certified.
                                                                        Increasing levels of trust with consumers who are
Caitlin Mack, the senior brand manager at Lesser Evil,                  taking an increasingly proactive role in sourcing
believes that these certifications fit into the company                 healthy food options is key for brands within the
´s sustainability-focused business model. “We started                   health food industry. “You can make any claim you
with Paleo and Grain-free/Gluten free certification,”                   want, but adding third-party certifiers adds a level to
Mack says. “We thought there was a gap in the                           that trustworthiness,” Mack believes. “Knowing that
marketplace. People are looking for grain free                          there was another check that meets certain
products due to dietary restrictions and lifestyle                      guidelines and qualifications is important, and people
choices, and honestly there are not a lot of tasty                      are becoming more familiar and understanding that
options in the grain-free market.” In the past couple                   process.”
of years, the company has created innovative, grain-
free products such as their Paleo Puffs, Power Curls,                   Though Lesser Evil has prioritized their Paleo and
and Veggie Sticks that fit in with their growing                        grain-free products, they also believe that all of their
portfolio of grain-free and certified Paleo snack                       different third-party certifications bring their own
options.                                                                niche markets and appeal to different consumer
                                                                        interests. “People have become more conscious
Mack believes that the company´s Paleo certification                    about what they eating. Non-GMO and USDA
has played a major role in increasing its customer                      organic are benchmarks that people expect,” Mack
base. “Even if people aren’t eating a Paleo diet, they                  states. “The Paleo and Grain-Free certification is an
understand the different values behind the Paleo                        added level of clout for our products…another check
diet,” Mack says. “If they choose a snack, they want                    in place to meet all those guidelines that people
minimal processing, clean ingredients. So our                           want.”
certifications let people know that everything is
tested. This ups our trustworthiness.”                                  Displaying third-party certifications on packaging,
                                                                        websites, and other promotional material is the most
Though Lesser Evil was originally focused on carving                    standard way of letting consumers know of the third-
out a niche within the popcorn market, their product                    party certifications that a brand possesses. However,
innovation, and Grain-Free and Paleo certifications                     Lesser Evil also developed specific marketing
have opened a whole new market for the brand. “At                       strategies focused on using these certifications to
first, we were heavily focused on popcorn as our key                    help their brand stand out from the competition.
product line,” Mack says.

 © 2021 The Paleo Foundation                                                                                                       6
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability                                      Feburary, 2021

We always tout our third-party certifications in our               5 | LESSER EVIL CERTIFICATIONS
different marketing channels,” Mack says. “Before
COVID, we were going to lots of consumer events,
                                                                     Lesser Evil´s third-party cer3fica3ons include:
and these certifications are certainly good talking
points to have.”                                                          •      Paleo Cer3fied
                                                                          •      Keto Cer3fied
Lesser Evil also uses their third party certifications in
                                                                          •      Grain Free Cer3fied
most of their retailer meetings. “Buyers (with
retailers) know about the trends and like these
                                                                          •      Non-GMO Project Cer3fied
certifications. Giving them that extra level of                           •      Kosher Cer3fied
certification is beneficial to them. At the end of the                    •      USDA Organic
day they want the best products for their
consumers,” Mack affirms.

                                                                     6 | CONFLICTS OF INTEREST
While third-party certifications obviously appeal to
organic grocers and food retailers with a focus on
                                                                     The authors report no conflicts of interest.
natural diets, Mack also believes that there is a
growing interest across the market for healthier food
alternatives. “I will say that in the past year or so,
interest in third party certifications has moved                     7 | REFERENCES
beyond just the natural retailers,” Mack says. “Even
                                                                     [1] Steingoltz, M.m Picciola, M., Wilson, R. (2018)
with the everyday big box stores it is growing
                                                                     Consumer Health Claims 3.0: The Next Generation of
because it is becoming more common in the
                                                                     Mindful Food Consumption. L.E.K. Consulting Group.
consumer lexicon. All retailers are becoming more
                                                                     Available at: https://www.lek.com/insights/consumer-
aware of these diets and have more interest in
                                                                     health-claims-30-next-generation-mindful-food-
providing these types of products,” she believes.
                                                                     consumption

Through carefully sourcing organic, local, and non-
GMO ingredients, maximizing the energy efficiency
                                                                     [2] Lesser Evil Website. Available at: https://
of their production facilities, and committing to less
                                                                     lesserevil.com/
waste in their production and packaging, Lesser Evil
offers an example of how food brands can make
                                                                     [3] Dube, R. (2019). Searching for a Smarter Snack:
sustainability a central part of their business ethos.
                                                                     How This Mindful Leader Created A LesserEvil.
Their third party certifications are another integral
                                                                     Forbes. Available at: https://www.forbes.com/sites/
part of their commitment to health and sustainability
                                                                     robdube/2019/09/03/searching-for-a-smarter-snack-
as they add a level of consumer trust.
                                                                     how-this-mindful-leader-created-a-lesserevil/
                                                                     #ca8b1e35d46c

 © 2021 The Paleo Foundation                                                                                                         7
Lesser Evil: A Health Food Brand that is Embracing Multifaceted Sustainability   Feburary, 2021

[4] Hello and thanks for dropping by to see what
we’re all about! Community Culture. Lesser Evil
website. Available at: https://lesserevil.com/blogs/
community-culture/letter-from-the-ceo

[5] Ritchie, H. (2019). Food production is responsible
for one-quarter of the world’s greenhouse gas
emissions. Our World in Data. Available at: https://
ourworldindata.org/food-ghg-emissions

[6] Kunst, Alexander. (2019). Share of Americans who
use reusable grocery bags made from cloth or other
materials in 2018, by age. Statista. Available at:
https://www.statista.com/statistics/228384/people-
who-use-reusable-grocery-bags-made-from-cloth-or-
other-materials/

[7] Brutscher, F. Good-bye Garbage: Packaging-Free
Supermarkets and the Zero-Waste Life. Living.
American Express Essentials. Available at: https://
www.amexessentials.com/packaging-free-
supermarkets/

[8] Hatanaka, M., Bain, C., & Busch, L. (2005). Third-
party certification in the global agrifood system. Food
Policy, 30(3), 354–369. doi:10.1016/j.foodpol.
2005.05.006

 © 2021 The Paleo Foundation                                                                      8
Roberts, T., Pendergrass, K. (2021). Lesser
Evil: A Health Food Brand that is
Embracing Multifaceted Sustainability.
Third Party Certification Research. The
Paleo Foundation.

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