Hot Lava Mobile Develop, Deliver & Analyze High Impact Mobile Learning & Priority Communications

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Hot Lava Mobile Develop, Deliver & Analyze High Impact Mobile Learning & Priority Communications
Develop, Deliver & Analyze
High Impact Mobile Learning & Priority Communications

      Hot Lava Mobile
Hot Lava Mobile Develop, Deliver & Analyze High Impact Mobile Learning & Priority Communications
Hot Lava Mobile
Hot Lava Mobile’s innovative and award-winning approach, enables businesses to confidently
and broadly deploy mobile learning and priority communication, such as:

       Snack Learning                                   Mobile Surveys
       Deliver nutritious reinforcement training        Conduct real-time surveys anywhere,
       and reference nuggets, along with                anytime, without the need for paper or
       assessments and quizzes.                         special devices.

       Compliance Training                              Sales / Partner Enablement
       Overcome accessibility and convenience           Keep your sales teams informed,
       barriers to rapidly achieve competency           productive and competitive by being
       and certifications.                              always up to date.

       Performance Support                              Executive Communications
       Connect workers to the knowledge they            Deliver high priority company
       need to perform their roles efficiently and      communications, strategies and business
       effectively.                                     critical updates.

       Policy/Regulation Updates                        Customer & Product Updates
       Ensure your team is instantly aware and          Build your brand and improve customer
       understands important updates.                   relations with timely and easily digestible
                                                        information.

Hot Lava Mobile is unique in its ability to:
                                                                                                      Voted by
Rapidly Develop
Both Learning & Development professionals and business users can leverage PowerPoint and
Hot Lava Mobile extensions to rapidly develop device independent content including quizzes,
                                                                                                      the readers of
assessments and polls without the need for programming expertise.
                                                                                                      Elearning!
Instantly Deliver to any Device
Deliver content without re-developing or customizing for different platforms and devices.             magazine as
Deliver content to any mobile device via mobile web or as a standalone application loaded
onto the device.                                                                                      the Best Mobile
Quickly Analyze
Track, report and analyze the use of the mobile content providing instant feedback as to the
                                                                                                      Learning Solution
effectiveness of your mobile applications and ROI measurements.
                                                                                                      2009 & 2010
Hot Lava Mobile - Develop, Deliver and Analyze
Develop

•   Hot Lava Mobile leverages the familiar                                                              M
    PowerPoint authoring environment                                                                    O
    providing an intuitive interface for
                                                                                                        B
                                                                                                        I
    professional developers and subject matter                                                          L
    experts alike to build content once for                                                             E
    deployment across all major brands of
                                                                                                            D
    mobile devices.                                                                                         E
                                                                                                            L
•   Create high impact mobile content                                                                       I
    ranging from surveys, assessments and                    PowerPoint                                     V
                                                                                                            E
    mobile learning to job aids and priority                 Developer                                      R
    communications.                                                                                         Y                       LMS
•   Developers can see content behavior                                                                     E
                                                                                                            N
    without needing to publish.                                                                             G
                                                                                                            I
•   Presentations are sharable with others for                                                              N
    review without special software.                                                                        E

Deliver
                                                    •    Can run standalone or in complement with               Analyze
•   The Mobile Delivery Engine (MDE) enables
                                                         an existing LMS.
    the delivery of content without the need to                                                                 •     Readily analyze either directly through MDE
    re-develop or customize for every platform           –    MDE integrates with a LMS or can                        or through your LMS, the usage of mobile
    and device.                                               be used standalone to provide user                      content providing instant feedback as to its
                                                              tracking, as well as email and SMS                      effectiveness and ROI measurements.
•   Deliver content to any mobile device via
                                                              functionality to send notifications
    mobile web or as a standalone application                                                                   •     Provides detailed reporting functionality,
                                                              to users.
    on supported smart phone devices.                                                                                 including:
                                                         –    No custom code is required.
•   Support over 500 devices including                   –    No process changes required for LMS                     –   phone model used
    Blackberries, iPhones, IPad, Symbian phones,              integration: Uses existing enrollment                   –   time entered/exited
    Windown Mobile Packet PCs, etc.                           process; tracking data is maintained in                 –   “pages” visited
                                                              the LMS; reports can be performed using
•   Content and data transmission are secured.                                                                        –   questions taken/answered
                                                              existing LMS reports.
    Content is encrypted and keyed to each                                                                            –   score result
    device using the unique device ID. This                                                                           –   number of times content is accessed
    means the content can only be played                                                                              –   number of tries
    on that device. Only users with proper
    permissions can publish courses to MDE. All
    user results and tracking data is transmitted       Native Smart Phone Applications To Support Offline Content Delivery
    securely via https.
                                                        • Full data tracking with automatic synchronization         • User is notified on the mobile device when new
                                                          back to the MDE Server                                      mobile courses are available for download
                                                                                                                       – Only mobile-enabled courses are available
                                                        • User controls which courses get installed based                for download
                                                          upon enrollments within the MDE or LMS
                                                                                                                    • Content and data transmission are secured
Customer Use Cases
Many of our customers have been pioneers in the emerging mobile market and we are honored to have
worked with them and have seen amazing results. Below are examples of implementations of Hot Lava
Mobile that highlight the capabilities of the solution.

Testing and Quizzes: Large Provider of Cable Service:
The provider of cable services benefits from Hot Lava Mobile by being able to deliver training to 40K field
technician’s mobile phones. Using Hot Lava Mobile allows the provider to send training modules with
both video and tests. They will also use Hot Lava Mobile for compliance training for their field technicians.

Job Aids & Training: A Theme Park and Holiday Resorts Company
The theme park and resort company utilizes Hot Lava Mobile to promote safety in their parks, hotels and resorts. Safety awareness is critical. The
cruise ship staff receives over 5,000 hours of training and job aids a year. By using Hot Lava Mobile as part of their training and on the job support,
they will be able to deploy training recaps and tips to the entire staff throughout the year.

                                                                          Surveys, Polling & Checklists:
                                                                          A Leader in Fixed, Mobile and Converged Broadband Access
                                                                          The telecommunications company benefits from using Hot Lava Mobile by
                                                                          sending SMS messages and surveys to its sales and technical sales team. The
                                                                          leader uses Hot Lava Mobile for both technical information on products and
                                                                          sales training. Using Hot Lava Mobile provides the on-the-road sales team the
                                                                          ability to access information and checklists and respond to surveys and polls,
                                                                          anytime and anywhere.

                                                                          Other Mobile Content: A Medical Training Institute
                                                                          The Institute is currently using Hot Lava Mobile to evaluate and develop joint
                                                                          medical readiness training initiatives with a focus on evolving doctrine and joint
                                                                          operational requirements. The Institute conducts and/or facilitates selected joint
                                                                          medical training programs to prepare medical personnel for a wide range of
Example of feedback data.                                                 military operations.

    Content Published for                                         Hardware for                                       Hardware examples
            Mobile phones (JAVA)                                     WM based PDAs                                              Blackberry
                Smart phones                                         PPC based PDAs                                   iPhone or iPad or iPod Touch
              Windows Mobile 5                                       Palm based PDAs                                             Motorola
              Windows Mobile 6                                        Mobile Phones                                               Nokia
               Pocket PC 2002                                          Cell Phones                                                  HP
                   Palm OS                                            Smart Phones                                         Most other phones
                     WAP                                           Desktop Computers
                    HTML
SaaS Solution                                                                                                                                                    HOT LAVA
                                                                                                                                                                      MOBILE

    Using a SaaS model, you can be up and running with Hot Lava Mobile in less than two business days. There is no
    need for hardware implementation. Software requirements consist of a simple download of the Hot Lava Mobile
    development component, while the Mobile Delivery Engine (MDE) is hosted and supported by OutStart.

     The OutStart Solution Portfolio
     OutStart’s portfolio of inter-related mobile, social, and learning Knowledge Solutions accelerate and broaden access to the colleagues and knowledge you
     need to respond to business requirements more quickly and make better informed decisions.

     Each solution is designed to meet your needs today, while offering a clear growth path to a comprehensive knowledge-sharing environment.

     OutStart LCMS                                                                                                  OutStart TrainingEdge.com
     The leading Learning Content Management System (LCMS) for                                                      TrainingEdge.com combines OutStart’s portfolio into a single,
     automating the development, management, maintenance, delivery                                                  integrated SaaS knowledge system combining LMS, LCMS, Social
     and publishing of modular and personalized learning. Available                                                 Business Software and Mobile technologies to meet the breadth of
     SaaS or on-premise.                                                                                            knowledge needs of an organization.
     OutStart Participate®                                                                                          OutStart Desktop Development Suite
     A social business software solution that integrates social                                                         OutStart SoftSim™
     networking, collaboration and knowledge sharing technologies.                                                      Quick, easy development of interactive, browser-based
     Available via SaaS.                                                                                                simulations, tutorials and documentation.
     Hot Lava Mobile®                                                                                                   OutStart Trainer®
     Develop, manage and analyze the results of device independent                                                      The recognized leader in easy, fast authoring for eLearning.
     mobile learning and priority communications.
     OutStart LMS
     Full-featured, configurable SaaS learning management system
     to administrate, document, track, report, and deliver courses in
     support of classroom, online and mobile learning.

about outstart
You view knowledge sharing between your employees, partners, and customers as a strategic priority. Their knowledge leads to your success.            OutStart Inc.
OutStart’s portfolio of inter-related mobile, social, and learning Knowledge Solutions accelerate and broaden access to colleagues and the            745 Atlantic Avenue, Fourth Floor
knowledge they need to respond to business requirements more quickly and make better informed decisions. Together you excel.                          Boston, MA 02111
Recognized as a Visionary in Gartner’s Magic Quadrant reports for the last seven years, OutStart is regularly acknowledged for its award-winning      Phone: 617.897.6800
solutions including OutStart LCMS; Participate, social business software that integrates social networking, collaboration and knowledge sharing       Fax: 617.897.6801
technologies; Hot Lava Mobile for mobile learning and corporate communications; OutStart LMS, a full-featured, configurable LMS;
and TrainingEdge.com an integrated learning and knowledge suite combining LMS, LCMS, Social Business Software and Mobile.
OutStart is honored to serve organizations that are surpassing expectations and delivering exceptional business results such as AgustaWestland,
BB&T, Boeing Company, BT, CVS Caremark, DIRECTV, Internal Revenue Service, McDonald’s, MetLife, Prudential, Australian Defence Force, U.S. Navy,
UK Ministry of Defence, Verizon Wireless, Xerox, and Yum! Brands.
For insight into customer implementations, best practices, industry news and more, visit the OutStart Exchange Blog, and follow us on
Twitter @outstart.

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