FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer

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FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
FUTURE CRITICAL SUCCESS FACTORS TO TAKE
                 MICE TOURISM IN AFRICA
                   FROM GOOD TO GREAT

                             Amanda Kotze-Nhlapo
                    Chief Convention Bureau Officer
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
4.3% Contribution to SA’s
                                        Employment             780 000 Direct Jobs / 1 Million Indirect Jobs
3% Contribution to SA’s GDP

                                     5% Share of Global       1% Share of Global Travel
1.3 Billion Travellers Globally           Travel
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
•   By 2050 around 2.2 billion people could be
    added to the global population and more
    than half of that growth will occur in Africa.

•   Africa will account for the highest
    population spurt with an additional 1.3
    billion people on the continent,

•   Much of Africa’s population boom will come
    from Nigeria, currently the world’s 7th most
    populous country. By 2050, the report
    predicts, Nigeria will become the world’s
    third largest country by population,
    becoming one of the six nations projected
    to have a population of over 300 million.
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Direct Spending
                                                                                                          Business
                                Tourism                                Employment
                                                                       Tax Revenues                        Events
Micro Economic

          Focus         ➢ Attracts the world’s industry and thought leaders

           Platform          ➢Showcases innovation, products and expertise

                  Profile        ➢Generates media attention as a place to do business

                   Investment         ➢ Provides a world stage – “if they see it, they will invest.”

                            Exports          ➢ Stimulates international markets for locally produced goods and services

                              Networks          ➢ Builds business contacts, trade and research links

      Macro                           Access         ➢ Delivers access to new technologies and exchange of ideas
     Economic
                                        Knowledge          ➢ Strengthens professional expertise
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Current Scenario and Growth Potential

                                   12 000             5 262            338

                                    5 262                              216            Conventions held in South
                                                      4 924                            Africa of which 13 were
                                                                                               regional
12 000 GLOBAL ASSOCIATION
                                    6 738                              122
       CONFERENCES                              338

                                Conventions      International    Conventions
                                with Rotation    Conventions     Hosted in Africa

     SA MARKET SHARE          ▪ Source: ICCA Ranking Report 2017

                            African Association Stats                                No
                            African Associations (Database)                         770
                            African Associations HQ’s based in SA                   178
                            African Associations HQ’s based in other
                            African countries                                       592
                            Regional African Meetings Rotation                      218
                            Resulted in Regional conferences hosted in last
 August 20, 2018            5 years                                                 1 856
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Source: ICCA Ranking Report 2017
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Corporate Meetings
                             Infrastructure and Support                                     Reputation/Perception of
    Ease of Access                                           Cost Effectiveness/ROI
                               Services / Headquarters                                            Destination

                                                   Conventions
                               Meeting Facilities and
 Active Membership                                              Bidding Support                Accessibility by Air
                                Technical Support

                                                    Exhibitions
Size of Local        State of the           Ease of Doing
                                                            Trade Relations        Exhibit Space         Overall Cost
   Market              Economy                Business

                                                     Incentives
 Unique Experience                  Safety and Security           Ease of Access                   Value for Money
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Safety and
 VISAS         Security

                            Tourism Growth

Air Access   Water Supply
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
SA BUSINESS
EVENTS VALUE
FUTURE CRITICAL SUCCESS FACTORS TO TAKE MICE TOURISM IN AFRICA FROM GOOD TO GREAT - Amanda Kotze-Nhlapo Chief Convention Bureau Officer
Source: SANCB Delegate Tracking Study 2014 - 2016
Source: SANCB Delegate Tracking Study 2014 - 2016
Source: SANCB Delegate Tracking Study 2014 - 2016
Source: SANCB Delegate Tracking Study 2014 - 2016
Source: SANCB Delegate Tracking Study 2014 - 2016
17

                                                                                         8

            7
                                                        6
3                                                                                5
        4       4               4   4
    3                   5               3
                    1       2               2   2   1            1   2   2   1       1
100 MBA STUDENTS FROM TOP BUSINESS SCHOOLS
WORLDWIDE WERE SELECTED TO ATTEND THE SUMMIT,
   CHOSEN FROM MORE THAN 3,000 APPLICANTS.
• The GSB satellite campus in the community
  of Philippi, Cape Town, was established in a
  deliberate effort to deepen our roots and
  relevance as an African business school that
  is seeking to develop more socially relevant
  solutions to the challenges of our context.

• Spearheaded by the GSB MTN Solution Space
  and the Bertha Centre for Social Innovation
  and Entrepreneurship, the Philippi Campus is
  the first community campus to be
  established by UCT in its 178-year existence.
• On the third day of the summit, the international MBA students were be paired up with 30 local entrepreneurs.
• The day spent together marked the starting point of a one year legacy programme.

• In a 2-hour facilitated workshop, the invited entrepreneurs had the opportunity to present current
  challenges/obstacles faced on a daily basis in growing their business in a context of a business environment.

                                                         • The MBA Students gain a clear understanding of the
                                                           challenges faced by the 30 local entrepreneurs as well as a
                                                           good understanding of the infrastructural, financial, social
                                                           and knowledge deficit/challenges faced.

                                                         • Then, the rest of the day was spend working in small groups
                                                           developing solution-approaches for the entrepreneurs that
                                                           are creating short, medium and long term practical solutions
                                                           for the entrepreneurs.
• Entrepreneurial MBA-students met with like-
  minded peers as well as VC-managers,
  Investors and the who-is-who of the host
  city’s top-entrepreneurs in an exclusive
  setting to engage into in-depth discussions
  about on-going business topics, share best-
  practices, seek mutual inspiration and discuss
  future-business opportunities.
1.Numbers VS Numbers
2.Co-opetition VS Competition
3.Regional VS International Focus
4.Arrivals VS Economic Development
5.Convention Bureaus VS Tourism Organisations
6.Markets VS Sectors
7.Destination Appeal VS Knowledge Economy
8.Marketing VS Sales
Key Requirements      Description
Infrastructure        • Transportation networks and systems
                      • Venues
                      • Graded Accommodation
Services              • PCO’s, DMC’s and EMC’s
Support Services      • AV, Transport Services,
Ease of Access        • Visas
Air Access            • Connections and Hubs
Price                 • Value for Money
Membership            • Active Local and Regional
                        Associations
Destination Support   • Convention Bureau
Safety and Security   • Safe Destination
Key Requirements        Description
Focus                   • Business Events VS Tourism
Expertise               • PCO’s, DMC’s and EMC’s
Knowledge Economy       • Leading Universities and Professionals
Destination Support     • Convention Bureau Infrastructure
Bidding                 • Active Bidding Destination
Association Hub         • A Hub for Active Local and Regional
                          Associations
Economic Development    • Focus on Sectors that can drive economic
                          development
Lead Sharing            • Lead sharing culture in Africa
Seize the opportunity   • Captive audience with disposable income
A UNITED AFRICA = GREAT BUSINESS EVENTS DESTINATION
             = GREAT BRAND REPUTATION
             = ECONOMIC DEVELOPMENT
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