Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2

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Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
2018   THE YEAR
       IN REVIEW

Creating future
opportunities
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
We are New Zealand’s
leading private provider
of international and
domestic education and
vocational training.

               INTERNATIONAL

            BUSINESS TO BUSINESS

            DISTANCE LEARNING

            FOUNDATION TRAINING
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
ASPIRE2 GROUP   3

Contents
04                         22
From the Chief Executive   Distance Learning

06                         26
Our purpose, mission       Safety ‘n Action
and what we believe

08                         30
                           Aspire2 Business
Our employer partners      Workplace
                           Communication

14
Aspire2 International      34
                           In the news

18
Solomon Group
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
4   ASPIRE2 GROUP

    Kia ora
    This year we set             Did we get it right? Not every time, but on a great
                                 many occasions yes, we did. We chased the right

    ourselves the task of        opportunities, corrected the right problems, and made
                                 12 financial operating targets out of 12, creating an
    growth – sustainable         excellent springboard for growth and improvement as

    growth that places
                                 we head into 2019.

                                 Our ever changing marketplace can make responding
    students at the very         to customers’ needs challenging, but we work

    heart of our organisation.   closely with government and our funding and support
                                 agencies to forge partnerships that genuinely help
                                 change lives. We are here to serve our communities
                                 and that’s what helps keep us grounded. We are
                                 constantly striving to further develop our community
                                 relationships, and are particularly proud of our launch
                                 into Northland, which was all relationship led. Our
                                 students are at the core of every decision we make,
                                 and for us, success is seeing them find work and
                                 opportunities for advancement.
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
ASPIRE2 GROUP   5

Our students are at the core of
                                                          24
every decision we make, and                               New Zealand locations
for us, success is seeing them
find work and opportunities for
advancement.
                                                          650
Building great teams has been another key focus, and      Amazing Staff
we’ve channeled a huge amount of energy into hiring
the right leaders. They’re leaders who are the best

                                                          5,000
in their fields, and they’re gathering tribes of other
talented people to come and work with us. This is
enabling us to build and develop teams who can truly
make a difference. Our next task is to grow our people
and harvest the talent that lies within.

Our aspiration is to be the quality education provider    Domestic and
that anyone wanting a great career cannot go past
- and thanks to another successful year we are well       International Students
on the way to achieving that. We hold the most

                                                          44,000
relationships with industry and business in the country
and we are superbly placed to offer students the best
employment placements and opportunities in all of
New Zealand.

Sussan Turner
Chief Executive, Aspire2 Group                            B2B Clients
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
6   ASPIRE2 GROUP

    OUR MISSION

    Aspire2 means
    employability.
    OUR PURPOSE

    Preparing people for
    successful employment.
    WHAT WE BELIEVE

                    Everyone matters

                    We aim high

                    We do what we say we'll do
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
ASPIRE2 GROUP   7
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
8   ASPIRE2 GROUP

    Our Employer
    Partners
    We have enjoyed the support of our valued partners to
    create programmes that have provided direct pathways
    into employment for our graduates.

    This will continue to be a major focus for the Group in
    2019 and we look forward to sharing many, many more
    successful outcomes with you.

    We are committed to delivering the best possible
    employment outcomes for our students by preparing
    them for employment with relevant training. We are also
    committed to supporting the needs of our employer
    partners with industry-specific trained graduates ready
    to work. We have excellent opportunities for partners
    to promote their company on any one (or all) of our
    campuses. This includes the advertising of vacancies,
    guest speaking, sponsorship, mentoring or event hosting.
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
ASPIRE2 GROUP   9

Prateek Arora
New Zealand Diploma in Hospitality
Management (Level 5)
Prateek Arora has enjoyed a lightening-speed rise to
success in the New Zealand hospitality scene. In 2018
he was named Restaurant Personality of the Year in the
Metro Peugeot Restaurant Awards and earned the title
of Outstanding Bartender at the prestigious Lewisham             The tutors are fantastic, and
Awards – success that he attributes to his time at
Aspire2 International.
                                                                 you really feel like you are
“I enrolled at Aspire2 International because it’s number
                                                                 part of a family. The skills
one for hospitality training here. I particularly enjoyed the    and knowledge I gained
restaurant and café training and learning how to build
strong customer relationships. The tutors at Aspire2 are
                                                                 during my diploma studies
fantastic, and you really feel like you are part of a family     have really launched my
there. The skills and knowledge I gained during my
diploma studies have really helped me launch my career.          career in New Zealand.
I was shocked to be named Restaurant Personality of the
Year in the Metro Peugeot Restaurant Awards. I felt so
surprised – but also really proud. I still have a lot to learn
but this win was a great way to get introduced to a lot          “Cassia is my first bar manager role and it is a lot of
more people within the industry.”                                pressure – but in a good way. It’s all a challenge, but
                                                                 I love it. I get to work in an industry full of passionate,
Prateek has worked incredibly hard, working his way up,          amazing people. There’s never been a plan B for me. It’s
being consistent and being organised.                            hospitality all the way.”
Creating future opportunities - 2018 THE YEAR IN REVIEW - Aspire2
10   ASPIRE2 GROUP

     Amanda
     Contact Call Centre Training
     Amanda has been a stay-at-home mum for 16 years. During
     that time, she has applied for hundreds of jobs, without
     success. But now, after completing Solomon Group’s 12 week
     Contact Centre Training course (run in collaboration with
     Auckland Council), she’s got a bright new career and a whole
     heap of confidence.

     What were you doing before coming to Solomon Group?            Did you spend the entire 12 weeks in the classroom?
     I left school at 15, got pregnant at 16, and have been a       No, we got out and about a lot as well, with site visits
     stay-at-home mum ever since. I apply for jobs all the time     to different contact centres where we were buddied up
     – things like reception and front-of-house – but usually       with their CSRs and got to listen in on phone calls and
     I don’t even get a response from employers. It can be          look at their different systems. We also made lots of trips
     pretty disheartening. I must have applied for thousands        to the Auckland Council, including for our assessments,
     of jobs over the years and I’ve done a few courses, but        interviews, role plays and IT navigation tests.
     I still can’t get work because employers want people
     with experience. It gets boring staying at home all the
     time, plus as a single mum it’s a struggle financially. I do
     everything I can to save money – I’ve disconnected the
     landline, stopped my Chrisco hampers, and only buy the
     basics. My kids haven’t had new clothes for years.

     Was the course worthwhile?                                     Everyone has noticed the
     Absolutely. I loved it. My confidence was a zero when I
     started and now it’s an eight. It might even be heading
                                                                    change in me. Even people
     towards a ten! I am a shy person, and when I started this      outside of school say I am
     course I wouldn’t say anything in class or put my hand
     up. But everyone here is so supportive and encouraging,
                                                                    more confident and happy.
     so I began to gain confidence. Everyone has noticed the        When people start noticing
     change in me. Even people outside of school say I am
     more confident and happy. When people start noticing           that, it makes me feel better
     that, it makes me feel better about myself.
                                                                    about myself.
     I’ve learnt so much about myself on this course – and
     I’ve realised that I can achieve so much more than I
     ever imagined.
ASPIRE2 GROUP   11

How did you get on with those?
I didn’t realise I’d done that well, but it turned out I was
only the second person ever in council history to get
100% in the IT navigation test! I also got the highest
score for my roleplay. That really boosted my confidence
and reminded me I must stop second guessing myself
and putting myself down.

Tell us about your new job.
I’m a Customer Service Representative for Auckland
Council based in Manukau. They start us off in waste
management, and then once we are confident there,
they move us into other areas. There are so many
opportunities here. You can branch out into lots of
different departments. My goal is to learn everything first
and then work my way up to team leader. Eventually I’d
like to join the quality assurance team.

How much does it mean to you to finally have a job?
It means a lot. I really want to be a good role model for
my kids. When other kids ask them what their mum does,
I don’t want them to have to say, “my mum doesn’t do
anything”. They were so pleased when I told them about
the job and my mum cried. She phoned up everyone she
knew, she was so proud!
12   ASPIRE2 GROUP

     McMullen & Wing
     Shipyard and boat building company
     McMullen & Wing has a global reputation
     for quality and innovation.
     Not surprisingly, securing quality staff is a top priority.    More recently the yard branched into new build and
     The work is complex, technical, and requires a highly-         maintenance of commercial vessels and workboats. Their
     skilled team. Three of the company’s newest recruits are       craftmanship is in demand not just in New Zealand, but
     from NZ Welding School, and according to McMullen &            all over the world.
     Wing Resources Manager Phil Allen, they’ve all hit the
                                                                    Securing a boat building apprenticeship with such a
     ground running.
                                                                    highly-regarded company would be a dream come true
     “All three have been with the company for around four          for Bailley.
     months and we are really happy with them,” says Phil.
                                                                    “When I started at NZ Welding School I wanted to
     “Not only did they come in with the base knowledge and         become a boilermaker or a boat builder, so when I got hit
     skills that we need, but they also get on well with the        up for this I went straight over,” says Bailley. “Being in line
     other staff, have good timekeeping skills and are reliable.”   for an apprenticeship here is great. I can learn more while
                                                                    I am working and I’m always doing something different.”
     Ekueni Purcell, Bailley Te Whaiti and Bryan Hape-
     Woodmass are currently putting their skills to the test        For former classmate and father of five Bryan, landing a
     working on the new build of an aluminium mussel factory        job as a welder for McMullen & Wing has also brought big
     vessel. For welder Ekueni it’s a golden opportunity to take    benefits.
     his expertise to the next level.
                                                                    “I’ve got five kids so I wanted to get on a career path.
     “My goal is to be an expert in my field and learn from the     There are heaps of opportunities here,” he says. The skills
     best in the business,” says Ekueni.                            Bryan learnt at NZ Welding School have prepared him
                                                                    well for the challenges of working for such a trailblazing
     “Working at McMullen & Wing is great. I’m constantly
                                                                    company.
     moving around, doing different tasks every day. It’s
     not desk-bound work and it inspires me to become an            “Studying at NZ Welding School teaches you everything
     awesome welder.”                                               you need to know. The tutors there have been welding
                                                                    for 15 years plus. There are old men there who have been
     McMullen & Wing was established over 50 years ago as
                                                                    welding all their lives! It helps heaps when it comes to
     a traditional boat building company, building pleasure
                                                                    starting your career.”
     craft in steel, aluminium, wood and composite. Over
     the past 20 years the company has built increasingly
     larger superyachts, the most recent 50 metres long.
ASPIRE2 GROUP   13

Not only did they come in
with the base knowledge and
skills that we need, but they
also get on well with the other
staff, have good timekeeping
skills and are reliable.
14   ASPIRE2 GROUP

           2018
           Aspire2 International

           4                         3400
           We have four campuses     We welcomed 3400
           in exciting locations     international students in 2018

           138k 1
           Over 138,000 followers    One officially verified
           on our social platforms   WeChat account
           worldwide
ASPIRE2 GROUP     15

2018 has delivered a healthy mix of challenges
and achievements for Aspire2 International.
Following last year’s election, we’ve been working with      Our team works tirelessly to ensure students leave us well
new government officials to achieve certainty on policy,     prepared for their next step – whether that’s further study,
particularly around immigration settings. Despite this       meaningful employment, or returning home with a great
challenge, we’ve enjoyed pleasing growth in student          experience behind them and love in their hearts for
numbers, with continued strength from our key Indian         New Zealand and New Zealanders.
subcontinent and Philippines markets and steady
increases from China, Latin and South America, Japan
and Korea. We’re delighted to see more students from
Vietnam and a stable stream from Russia, Thailand,
Indonesia and Saudi Arabia.
                                                             Everything we do is part of
Our work with NZQA has ensured Aspire2 International
continues raising the bar on quality delivery, and we’ve
                                                             preparing students to secure
invested heavily in new systems and processes and            the future they aspire to.
continued rigour on all aspects of learning and delivery.
Everything we do is part of preparing students to
secure the future they aspire to. This is a team effort
                                                             It’s time to not only reflect on the year that has been, but
and I’m lucky to have around me clever people who
                                                             also to look ahead to 2019, when we’ll be back striving
are utterly committed to making a positive difference to
                                                             for even more. More students from more countries
our students’ lives. It is a great source of pride talking
                                                             who want to study and work in New Zealand; more
to students who have launched satisfying careers off
                                                             programmes of study that engage and challenge; more
the back of their studies, and we’re pushing to improve
                                                             staff who want be part of our work; and more industry
our communication channels and establish a stronger
                                                             partners for whom we can provide skills and talent.
alumni base. We’re also working closely with industry and
employer groups to gain input into our programmes and        Clare Bradley
secure valuable employment pathways for our students.        Chief Executive, Aspire2 International
16     ASPIRE2 GROUP

 GRADUATION
 We hosted a number of graduation
 ceremonies across all of our campuses,
 celebrating the achievements of our
 graduates as they continue their careers
 here and overseas.

                                             PASTORAL CARE
                                             Our students enjoyed a fantastic number of on campus events celebrating Orientation Week,
                                             Maori Language Week, Russia Day, Japan Day and more. Our video of Kiwiana Day was our
                                             most popular video of the year with over half a million people enjoying the video around the
                                             world via Facebook.

                                             Across the year we have enjoyed outings with students so they can confidently and safely see
                                             some of our countryside. A highlight was our Tauranga campus trip arranged by the Student
                                             Council to explore the Waitomo Caves and the surrounding native bush. This story was one of
                                             great interest to our international friends online, with over 50,000 people viewing the images!

 EMPLOYERS
                                                                                                Use Aspire2 students if you’ve got the
 Our relationship with New Zealand
                                                                                                opportunity. Get connected with some
 employers is of utmost importance to us.
                                                                                                of the awesome things they’re doing on
 To promote the contribution our employer
                                                                                                the campus and see what value that can
 partners make to our business we shared
                                                                                                bring to your organisation in the future.
 some of their stories, like this one from
 Pete Cameron at Connex World Limited.                                                          - Pete Cameron, Connex World Limited
ASPIRE2 GROUP          17

AGENTS
Showcasing our student offering for
our education agents has been a
priority for Aspire2 International this
year. We have hosted a record number
of successful events and training
sessions for our partners.

                                                                                        A2I SUMMER
                                                                                        While our students enjoyed their term
                                                                                        breaks we celebrated the beauty of
                                                                                        New Zealand and their adventures with
                                                                                        a number of competitions run through
                                                                                        our social platforms. The winning entries
                                                                                        demonstrate just what a great destination
                                                                                        New Zealand is for international students
                                                                                        and just how breathtaking our beautiful
                                                                                        country is!

CHINESE NEW YEAR
We celebrated a ‘New Year, New
You’ with our origami dog (Year of
the Dog). This was distributed as a
download though our social accounts
and website as well as thousands of
physical sheets handed out at Chinese
New Year celebrations.

                                             EVENTS
                                             Aspire2 International faculties have
                                             encouraged students to participate in
                                             innovation and business expos as well as
                                             industry competitions. We were extremely
                                             proud of the efforts of our students who
                                             took away a number of medals at the NZ
                                             Hospitality Championships, including NZ
                                             Barista of the Year and the 2018 NZChefs
                                             Regional Competition.

PROSPECTUS
The 2019 Aspire2 International
Prospectus went to market in
September of this year (with English
and Chinese versions). It has been well
received, with a shorter version available
for a more sustainable print solution.
18   ASPIRE2 GROUP

           2018
           Solomon Group

           25                            10k
           We are celebrating 25 years   Over 10,000 clients supported
                                         through our services

           140                           8
           We support nearly 140         We are located in eight sites
           schools in South and          across Auckland, Northland
           East Auckland                 and Rotorua
ASPIRE2 GROUP   19

                                                           To continue to better serve the
                                                           needs of our community, 2018
                                                           has seen us amalgamate our
                                                           campuses across South Auckland,
                                                           including Aspire2 Trades at
                                                           Wiri, which now also services all
                                                           Solomon Group activity.

We’re proud to be in five sites across Auckland, two in
                                                               Heading into 2019 we look forward to the ongoing
Northland, and one in Rotorua, where we deliver NZ
                                                               support of Frank and Judy Solomon and their whānau, as
Welding School courses, as well as warehousing, forklift,
                                                               we strive to continue their legacy of empowering people
and painting programmes.
                                                               to recognise and develop their potential. We know the
Our Rotorua campus is seeing a surge in employer               magic works – we’ve seen the results and we are deeply
requests for young graduates who are ready to join the         committed to a year of great return in 2019. Mauri mahi,
workforce – this is an exciting time for this region and       Mauri ora!
their young people, as employers are requesting our
                                                               Lynette Donohoe
diversified offerings.
                                                               Chief Executive, Solomon Group
Meanwhile in Northland, our Dual Pathways through
Schools programme is now in its second year. Many of
our successful cadets have moved into further training
and are now in high demand with employers. There’s
much excitement around the success of this programme
and we’re looking to expand the offering in 2019 to
ensure we have graduates ready for a broader range of
employment opportunities.
                                                               To better meet employer
To better meet employer demand for work-ready
                                                               demand for work-ready
graduates, this year Solomon Group also developed a            graduates, this year Solomon
range of new products specific to employers. One was
Contact Centre Training Level 3, which we launched in          Group also developed a range
conjunction with Auckland Council. This programme has
given South Aucklanders an opportunity to train and be
                                                               of new products specific to
employed by one of Auckland’s biggest employers, and           employers.
we’ve watched with pride as our graduates have moved
swiftly into exciting roles there.
20      ASPIRE2 GROUP

 SUPPORTING OUR TAMARIKI
 This year our Youth Service and Student
 Attendance Service came together at our Manukau
 site to better serve South Auckland youth. We
 relaunched our NCEA activity early in the year and
 have been working on new strategies to drive youth
 engagement and success in 2019.

                                                      PILOT PROGRAMMES
                                                      The Absolute Traffic Solutions Ltd (ATSL)
 This programme has meant
                                                      pilot programme graduation was held
 everything to me and I am forever
                                                      at our Wiri campus where our students
 grateful. It has motivated me to
                                                      graduated with a full time employment
 never give up on myself and know
                                                      contract. ATSL provide a range of civil
 that people actually care about
                                                      projects, special events, maintenance and
 my circumstances.”
                                                      upgrades for roads, water mains, sewers,
 - Jamayne                                            power and telecommunications.

 EVENTS
 Kainga Fono events at Wiri campus
 have allowed potential students to bring
 whānau, meet the team and take a tour
 of our campus. These events have been
 an important part of our students’ journey
 and the ongoing retention of our tauira,
 with family involvement from the outset
 where possible.

                                                      MAURI MAHI,
                                                      MAURI ORA!
                                                      We have had some wonderful outcomes
                                                      in 2018 including the successful
                                                      partnership with one of Auckland’s
                                                      largest employers, Auckland Council.
                                                      We wish our graduates well as they join
                                                      the Auckland Council Contact Centre as
                                                      Customer Service Representatives.
ASPIRE2 GROUP   21

                                                  OUR COMMUNITY
                                                  The Aspire2 Trades painting course completed a number of community projects
                                                  across South Auckland in 2018 including Papakura Marae, Manurewa’s War
                                                  Memorial Park Grandstand and Central Auckland’s Pacific Island Presbyterian
                                                  Church. It was a welcome opportunity for our Level 3 Painting tauira to apply their
                                                  newly-learned skills in the real world.

                                                 WHĀNAU ARA MUA
                                                 Our Level 2 Certificate in
                                                 Intergenerational Education had a strong
                                                 focus on employment pathways for 2018.
                                                 We have nearly 100 students ready to
                                                 graduate with job pathways or further
This is a life changing journey. Be kind
                                                 study in their sights!
to yourself. This is where it starts.
- Rose

TRADE GRADUATES
Aspiring forklift drivers, painters, welders and infrastructure workers have packed
out graduation ceremonies this year, celebrating their successful graduation from a
range of Level 2, 3 and 4 programmes. Now poised to forge successful careers in
the industry, graduates are treated to the recognition they deserve.
22   ASPIRE2 GROUP

           2018
           Distance Learning

           3x                          40
           Enrolments tripled across   Naturopathic College
           the division                celebrates 40 years in 2019

           162                         2
           We have students in 162     Two new leadership courses
           towns and cities from       added to the Business
           Kerikeri to Bluff           Management Programme
ASPIRE2 GROUP    23

In what has been an exciting and
busy year, 2018 has marked the
launch of Aspire2’s Distance
Learning Division, encompassing
the Naturopathic College
of NZ (NCNZ) and Business
Management Programme (BMP).

Delivering distance learning and training across New
Zealand, we currently have students in 162 cities and
towns all the way from Bluff to Kerikeri. Many of our
students are working while studying, and we’re extremely
proud of their efforts and the hours they spend to enhance   There’s no doubt that Aspire2’s
their careers and become transformational leaders.
                                                             Distance Learning Division is
2018 has seen record enrolments across both schools.
Growing fast enough to meet this demand has brought
                                                             on a growth trajectory.
its challenges. Fortunately, we have a great team of
staff who are well-qualified and experienced in distance
learning, although more recruits are needed to ensure we
continue to provide the very best service to our clients     a leading provider - has developed strong affiliations with
through 2019 and beyond.                                     the Clinical Nutritionist Association (CNA), Natural Health
                                                             Council, and Natural Health Practitioners New Zealand
There’s no doubt that Aspire2’s Distance Learning
                                                             (NHPNZ), all of whom recognise the strength of our
Division is on a growth trajectory. Business Management
                                                             qualifications. BMP is working closely with our students
Programmes have developed exponentially from two
                                                             across industry sectors to ensure our courses can be
small business programmes to a suite of management/
                                                             applied in their workplace to improve and enhance their
leadership and small business offerings. NCNZ has also
                                                             current leadership practices.
developed and delivered a new suite of programmes
in health science, naturopathy and nutrition. The            Next year will bring further expansion of our offerings,
introduction of a new learning management system has         enabling us to provide even greater specialist knowledge,
made our learning systems more intuitive and convenient,     and further increase the employability and scope of skills
and better equipped us for further growth.                   of our students.

Our industry partnerships have gone from strength to         Linda Weterman
strength. NCNZ – which next year celebrates 40 years as      CEO – Distance Learning Division
24        ASPIRE2 GROUP

                                                                               MEET THE TUTORS
     SOCIAL                                                                    In 2018 we showcased our well-
     With a reach of over 3.2 million,                                         qualified and experienced tutors
     Distance Learning drove record                                            across the Distance Learning
     growth in 2018. We utilised an                                            products. Our busy Naturopathic
     engaged community of over 10,000                                          College tutors provided additional
     followers with 320,000 users each                                         content including blogs, motivation
     month (on average).                                                       and recipes.

                                         PROSPECTUS
                                         Prospectuses were launched for all
                                         Distance Learning product with the
                                         consolidation of available product.
                                         These are available online and as
                                         physical copies.

 MARKETING
 All assets were consolidated and
 refreshed in 2018, including online.
 Utilising databases and digital
 communities, new campaigns were
 rolled out across the year driving
 record enrolment.
ASPIRE2 GROUP          25

GRADUATE
SUCCESS
With record graduates in 2018
we were able to showcase and
celebrate our graduates from
Kerikeri to Bluff across our
Distance Learning products.

PROMOTIONS
As a way to surprise and delight our existing students, we ran promotions
through our social platforms – our top promotion reaching over 20,000
impressions. The engagement on our promotions has driven overall
awareness for Distance Learning product.

GRADUATION
We hosted a number of graduations
across the year and at the end
of 2018, we shared a graduation
ceremony with our sister school,
Aspire2 International to celebrate
the achievements of our graduates
as they start their careers.

                                                                            EVENTS
                                                                            Our Distance Learning business
                                                                            development team attended more
                                                                            expos and events than ever in 2018.
                                                                            Our industry partnerships have also
                                                                            gone from strength to strength as we
                                                                            focus on delivering industry-relevant
                                                                            courses and work-ready graduates.
26   ASPIRE2 GROUP

           2018
           Safety ‘n Action

           40,000
           Over 40,000 clients trained

           80                            1
           80 courses were refreshed     We launched one new state
           and relaunched                of the art website

           30                            98%
           Over 30 dedicated trainers    We have a competency
                                         result of over 98%
ASPIRE2 GROUP    27

2018 has been a year of accelerated growth for
Safety ‘n Action – one which solidified our position as
New Zealand’s leader in Health and Safety training.
Fuelled by our mission to transform New Zealand’s
Health and Safety culture, our team has worked
tirelessly to develop and deliver market leading
products, putting us at the forefront of quality and
relevant Health and Safety training.
                                                           We are also extremely proud to
                                                           have been awarded a Category
We now have ten facilities around New Zealand where
students and companies can train in a purpose fit          One status, with Highly
training environment. Together with the launch of our
                                                           Commended in every category,
new website and live booking system, we continue
to look at ways to enhance the customer experience.        for External Evaluation Review
The result has been a surge in enquiries and bookings,
                                                           (EER) with NZQA this year.
placing us in an extremely favourable position for 2019.

Changes in the regulatory market have seen the
development of new product ranges this year and
                                                           been awarded a Category One status, with Highly
in response to market demand, a range of Board
                                                           Commended in every category, for our External
and Management Seminars have been launched to
                                                           Evaluation Review (EER) with NZQA this year.
deliver the latest Health and Safety legislation and
good practice. To ensure all courses are of the highest    As we look towards next year, our focus is on
quality we engage internal subject matter experts as       strengthening our presence in the construction,
part of our overall product development process.           agriculture and manufacturing sectors, and maximising
                                                           additional growth opportunities through the development
Safety ‘n Action has successfully delivered training
                                                           of new products and consistency of service.
and development to over 40,000 clients across New
Zealand in 2018, with a competency result of over          Chris Hunter
98 percent. We are also extremely proud to have            Chief Executive, Safety ‘n Action
28   ASPIRE2 GROUP

                                           WEBSITE
                                           Our new website was launched
                                           in 2018 including a live
                                           availability feature to make
                                           finding a course in any region
                                           easier than ever before.

     BRAND RELAUNCH
     All brand assets were consolidated
     and refreshed in 2018, including
     online. New campaigns utilising our
     database and digital communities
     were rolled out across the year
     driving record enrolment.
ASPIRE2 GROUP           29

                             REGIONAL GROWTH
                             We have experienced strong growth in
                             our regional markets and our business
                             development teams have worked
                             closely with local events and business
                             associations to strengthen these
                             partnerships in 2019.

NEW PRODUCT
RANGES
Courses were reviewed
and refreshed in 2018 with
new product added with
regulatory change.
30   ASPIRE2 GROUP

     2018
     Aspire2 Business |
     Workplace Communication

     97%                             20
     97% of learners showed a        We have been delivering
     literacy and/or numeracy gain   numeracy and literacy
                                     training for 20 years

     82%
     82% of businesses surveyed
     associated increased
     health and safety with their
     literacy training
ASPIRE2 GROUP      31

As the largest provider of Workplace Literacy
programmes in New Zealand, Aspire2 Business
Workplace Communication is making a life changing
impact on workplaces and communities across
the country.
Over the last ten years, we’ve seen the dramatic            This year has signaled growth in all areas of the business. It
effect our programmes have on the individuals and           has been our first year of operation through the Employer-
organisations we work with. This year, 97 percent of our    led Workplace Literacy fund, with successful programmes
learners improved their literacy and/or numeracy skills     run across two organisations. Our growing pool of
because of our training – an outcome we’re extremely        quality tutors have continued to deliver highly successful
proud of. The heart-warming entries of two of our clients   programmes, and we’ve solidified our position in the aged
in the 2018 Diversity Awards (Countdown and Danone          care sector and grown our reach into the technology and
Nutricia) clearly demonstrated these benefits.              security sectors. We’ve worked closely with Safety ‘n
                                                            Action to superserve our clients and have taken great pride
                                                            in seeing positive culture change, improved productivity,
                                                            increased staff engagement and heightened levels of
                                                            health and safety compliance in the organisations we work
                                                            with. Also, this year we moved into Victoria Street premises

Our growing pool of quality                                 with the Business Management Programme team, better
                                                            supporting a one Aspire2 approach.
tutors have continued to                                    We have of course had our challenges, including the
deliver highly successful                                   funding constraints around work visa employees and

programmes, and we’ve                                       those on ITO training agreements at Level 3 or above.
                                                            But these setbacks have been superseded by
solidified our position in the                              outstanding feedback we receive from the businesses
                                                            and people we work with and the knowledge that we are
aged care sector and grown                                  making a difference. With a successful year behind us,

our reach into the technology                               we look to 2019 with renewed vigour to continue to help
                                                            break the cycle of literacy and numeracy deficiency in
and security sectors.                                       New Zealand.
32   ASPIRE2 GROUP

                     The course I did was a very good one for
                     me, because my first language is Tongan.
                     My communication has improved. This
                     programme has made me proud of myself
                     and the company that I am working for.

                     Vai - Coca Cola Amatil NZ

                     The course is a confidence booster,
                     which helps me go out there and be
                     the best that I can be.

                     Richard (Technician) - Visionstream

                     I would say go for it! Aspire2 really allows
                     you to discover things that you probably
                     didn’t know about communication and I
                     think that’s really key.

                     Ilaisaane (Trainee Technician) -
                     Visionstream
ASPIRE2 GROUP   33

The Aspire2 course has helped me
with my literacy. I didn’t really get the
chance to take part in it at school so it
was my second chance. Learning how to
communicate properly, effectively and
learning how to listen was the main thing.
It’s a fun way to learn.

Hapate (Operator ANDC) -
Countdown DC Wiri

I’m from Tonga, I have been working
at Lady Allum for over twenty years.
When it was first brought up by our
boss I wasn’t keen, but now that I’ve
done it I feel happier because I feel it
has improved my skills, not only here
at work but also at home with my
family and the community.

Ana (Healthcare Assistant) -
Lady Allum Village Rest Home

It’s helped us to learn how to deal with
people from different countries
and backgrounds, with a mutual
respect and understanding. I would say
go for it. You have everything to gain
and nothing to lose.

Peter (Production Officer) -
Danone Early Life Nutrition
34   ASPIRE2 GROUP

     In the news               MĀORI TV - 14 MAY 2018

      MĀORI TV - 21 MAY 2018

                               STUFF - 20 APRIL 2018

      RADIO NZ - 8 JUNE 2018

      STUFF - 02 JULY 2018

                               STUFF - 6 AUGUST 2018
NOTE: Information in this printed document is correct at the time of printing and is available online at aspire2.ac.nz. Aspire2 Group Ltd
reserves the right to make changes. Any changes will be updated in the online version first. If there is any conflict between this printed
document and the online version, the online version will prevail.
aspire2.ac.nz
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