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CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
CASUAL REPORT
Competitive Research and Actionable Product Recommendations
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
TABLE OF CONTENTS
IMPACT DRIVER                                                3
      Hero Mission Event
         Raya and the Last Dragon in Disney Magic Kingdoms
         Product Insights

                                                                  APRIL
IMPACT ANALYSIS                                              8
      Casual Event Impacts
      Most Impactful Mission Events

MARKET WATCH                                                 11
      Breakout App

                                                                  2021
      Home Design App Comparison
      Notable Feature & Event Releases
      Notable Content Releases

APPENDIX                                                     17
      Endnotes
      L&G Puzzle Personas
      Premium Partnerships
      Puzzle Mechanics Taxonomy
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
IMPACT DRIVER
Features and events that boost revenue, retention, or downloads

                                                                  3
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
SIM > EVENTS > MISSIONS

Hero Mission Event
Raya and the Last Dragon in Disney Magic Kingdoms

                                                    4
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
REVENUE ANALYSIS
  Disney Magic Kingdoms' revenue was +86% and downloads were +99% 16Do16D during the Raya and
  the Last Dragon event. The two previous iterations of this event, Highland Games and The Mandalorian,
  boosted revenue +93% 22Do22D and +141% 17Do17D, respectively.

                                                                                        Disney Magic Kingdoms
                $100K                                                                     Revenue    Downloads                                                  15K

                                            The Mandalorian                    Highland Games                                        Raya and the Last Dragon
                $80K                                                                                                                                            12K

                                                                                                                                                                      Daily Downloads
Daily Revenue

                $60K                                                                                                                                             9K

                $40K                                                                                                                                             6K

                $20K                                                                                                                                             3K

                   10/25/20          11/8/20            11/22/20   12/6/20   12/20/20      1/3/21   1/17/21      1/31/21   2/14/21   2/28/21    3/14/21    3/28/21

                        XDoXD = X days over X days.
                        Graph data is iOS, U.S. only.
                                                                                                                                                                                        5
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FEATURE TEARDOWN
Players earn currency and materials from a variety of missions, collection goals, and sub-events. These
resources allow players to buy new characters that unlock additional missions.
Details
                                                                                                         1   2
• Players complete missions to earn currency and materials (1 and video).
  • Characters collected from this event and past events each unlock their own missions.
  • Some missions require multiple characters to complete.
• Players spend currency and materials to purchase new characters (2 and 3).
  • One character, Namaari, can only be bought with premium currency and is available from the start.
  • Four other characters become available to purchase as players progress through missions.
  • Some characters also have timers that must expire before they can be purchased.
  • Once purchased, characters grant rewards and activate their own missions.                            3   4
• Players can buy buildings, chests, and a parade float that award currency and materials (4).
  • Buildings can be upgraded to award more materials.
• Characters and buildings purchased by players fulfill collection goals for additional rewards (5).

Sub-Events
• Light in the Shadows awards currency each time a challenge is completed (video).
  • Once completed, the challenge unlocks again in two hours.
  • Players can spend premium currency to skip the timer (6).
                                                                                                         5   6
• Striking Gold ranks players based on trophies earned by visiting buildings or completing challenges.
• Get off My Beach! ranks players based on the number of crabs they clear from their kingdoms.

Additional Information
• See the Raya and the Last Dragon, Highland Games, and The Mandalorian libraries for more images
  and videos.

                                                                                                                 6
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
PRODUCT INSIGHTS
Give players a reason to spend early.                                                                                          1
Getting players to invest at the start of an event increases the likelihood that they'll keep spending due to the sunk cost
fallacy.1 In Raya and the Last Dragon, Disney Magic Kingdoms made missions scarcer at the beginning of the event, then
drove early purchases by releasing a purchasable character that unlocks extra missions.

When designing purchasable characters, consider also adding perks that passively boost progress throughout the
event to drive more early purchases. FarmVille 2: Country Escape took this approach during the Mail Match and Egg
Packing Competition events—which helped grow revenue market share +52% and +34% WoW—by selling temporary
characters that awarded rare resources at higher rates (1).

Design collection items with aesthetic appeal and meaningful functionality.
In Disney Magic Kingdoms, players must use characters collected from current and past events to access missions. By
giving players something to do with their characters, Disney Magic Kingdoms also gives players a reason to revisit their
collections. This makes characters more meaningful by helping players form memories with them over time.2                      2

Functional cosmetic items drive revenue in other apps as well. The FarmVille 2 events mentioned above also award
permanent character skins with small but useful boosts. Characters released during Disney Emoji Blitz's Villain Events
have special abilities and unlock certain levels, contributing to an average +54% 5Do5D revenue boost across three
events. In Bingo Bash's Fish n' Chips collection feature, players collect fish that grant a variety of bonuses when fed (2).

Character-specific features and events like Raya and the Last Dragon are a growing trend
across genres, but they are especially prominent in RPGs.
Star Wars: Galaxy of Heroes' Clash on Kamino event (+40% revenue 2Wo2W) lets players try out a new hero before
unlocking it; AFK Arena's Hero Growth Bundles (+20% 2Mo2M) unlock rewards and purchase offers as players level new
heroes; and Summoners War's New Monster Update Special Event (+86% 25Do25D) includes challenges that both
unlock new heroes and use those new heroes once they've been unlocked.

For more analysis of mission events, check out our Missions Guide.

                                                                                                                                   7
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
IMPACT ANALYSIS
                      Investment and revenue trends for feature and event releases

Tracked puzzle apps: Angry Birds 2, Best Fiends, Bubble Witch 3 Saga, Candy Crush Jelly Saga, Candy Crush Saga, Candy Crush
Soda Saga, Cookie Jam, Disney Emoji Blitz, Farm Heroes Saga, Fishdom, Gardenscapes, Gummy Drop!, Home Design Makeover,
Homescapes, June's Journey, Lily's Garden, Lost Island: Blast Adventure, Matchington Mansion, Panda Pop!, Pet Rescue Saga, Solitaire
Grand Harvest, Solitaire TriPeaks, Toon Blast, Toy Blast, and Wizard of Oz Magic Match

Tracked simulation apps: Animal Crossing: Pocket Camp, Cooking Fever, Cooking Madness-Kitchen Frenzy, Diner DASH Adventures,
Disney Magic Kingdoms, FarmVille 2: Country Escape, Hay Day, Klondike Adventures, SimCity BuildIt, The Sims Mobile, and Township

Tracked lifestyle apps: Chapters: Interactive Stories, Choices: Stories You Play, Covet Fashion, Episode - Choose Your Story, Kim
Kardashian: Hollywood, Love Nikki-Dress UP Queen, and My Story: Choose Your Own Path

                                                                                                                                       8
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
COLLECTIONS AND MISSIONS LEAD POPULAR EVENT RELEASES
Collections and missions outperform other frequently released casual event types like custom design
and purchases. Mission events perform especially well in sim apps, averaging +29% revenue market
share WoW in sims compared to +3.5% in the casual market as a whole (sim impact not shown).3

                   Revenue Market Share WoW (Past 12 Months)                                                                       Event Releases (Past 12 Months)

 Competitions                                                                                                  Competitions

   Collections                                                                                                   Collections

     Missions                                                                                                      Missions

       Quests                                                                                                        Quests

   Challenges                                                                                                    Challenges

        Clubs                                                                                                         Clubs

        Levels                                                                                                        Levels

Custom Design                                                                                                 Custom Design

    Purchases                                                                                                     Purchases

     Rewards                                                                                                       Rewards

  Accelerators                                                                                                  Accelerators

                 -4%              0%                 4%                8%              12%                                     0      50        100         150      200
         Impact models are made by Liquid & Grit by combining our data with revenue data from Sensor Tower.
         Only event types with 20 or more standalone releases are shown.
                                                                                                                                                                           9
         WoW = Week over week.
CASUAL REPORT Competitive Research and Actionable Product Recommendations - Rackcdn.com
SIM APPS DOMINATE TOP MISSION EVENTS
Sim apps accounted for 16 of the top 25 mission events released in the past year. The two previous
iterations of the Raya and the Last Dragon event—Highland Games and The Mandalorian—were
particularly impactful. We don't yet have market share data for Raya and the Last Dragon.3

                                Top 10 Most Impactful Mission Event Releases (Past 12 Months)

              App                            Event                       Release Date           Revenue Market Share (WoW)

     Disney Magic Kingdoms              Highland Games                     12/17/20                       +263%

     Disney Magic Kingdoms            Lunch on the Loose!                   10/8/20                       +183%

     Disney Magic Kingdoms              The Mandalorian                    11/12/20                       +130%

                                MandoMondays Out of This World
     Disney Magic Kingdoms                                                  11/9/20                       +121%
                                       Sweepstakes

    Love Nikki-Dress UP Queen           Deepsea Secret                     11/14/20                       +88%

    Love Nikki-Dress UP Queen      Garden of Spiral Staircase               3/9/20                        +67%

        Farm Heroes Saga              Rancid's Challenges                   6/30/20                       +62%

            Hay Day               River Boat Puzzle Piece Bonus             1/29/21                       +60%

    Love Nikki-Dress UP Queen    Time Limited Quest from Momo               10/8/20                       +59%

    Love Nikki-Dress UP Queen         Moonlit Playground                    10/6/20                       +58%

                                                                                                                             10
MARKET WATCH
New apps and notable releases from established competitors

                                                             11
BREAKOUT APP
                                                                                                      1   2
Merge Mansion by Metacore Games Oy
App Details
• Players spend energy to merge items in a grid interface (1).
  • Almost all items can be merged, including XP, currency, energy, and accelerators.
  • Energy is awarded every two minutes or collected from chests and merged energy items.
  • All items can be sold for primary currency.
• Merged items award XP and allow players to complete renovation tasks in a mansion (2).
  • Completed tasks advance a storyline and award items, XP, currency, and energy.
  • XP levels award chests and unlock new design areas (3).
• Certain items produce other items at regular intervals.
  • Players can spend premium currency to skip cooldowns.
• A shop allows players to exchange primary and premium currency for a rotating stock of items (4).

Launch Information                                                                                    3   4
 • Released worldwide on 9/16/20
 • Average daily U.S. revenue (90 days): $26,872
 • Average daily U.S. downloads (90 days): 4,952
 • View Merge Mansion on the App Store

       Liquid & Grit's Take
       Merge Mansion offers a novel combination of merge-3 and renovation mechanics. Both
       are proven winners in puzzle, but the decision to go with renovation over custom
       design may present some long-term limitations.
       The personalization offered by custom design creates a more robust foundation for
       compelling rewards, which facilitates future innovations in base gameplay, events, and
       features—which is likely why many new apps are opting for custom design mechanics.

                                                                                                              12
HOME DESIGN APP COMPARISON
    Features4            Design Home: House Renovation              Redecor - Home Design Makeover                 Home Design Makeover
     Bonuses                  Daily gift and rewarded ads                         Daily gift                              Rewarded ads
    Challenges           Designer goals and challenges (events)        Tasks and challenges (events)         DIY Furniture Restoration and To Do List
    Collections                     Owned Furniture                            My Collections                                 None
  Competitions                     Design challenges                         Design challenges                              Leagues
    Currencies          Cash, diamonds, home points, and keys5            Tokens, gold, and cash5           Energy, diamonds, coins, and event tickets
  Custom Design                   Furniture and decor                       Furniture and decor             Upgradeable furniture and custom furniture
    Expansions         My Homes and challenge (expansion events)       Challenge (expansion events)                          Career
     Hazards                    Challenge requirements                    Challenge requirements                        Match-3 elements
   Interactions                Friends6 and design voting                Friends and design voting                      Team chat (clubs)

  Leaderboards                Friends, overall, and seasonal             Wins, five stars, and friends                    Teams (clubs)
      Profiles                             Yes                                       Yes                                       No
                                                                    Daily Deals, season pass, and content                 Bundles and
    Purchases                       Content bundles
                                                                                   bundles                               Daily Gem Pack
     Rewards            Vote to earn and complete offers (Tapjoy)      Vote to earn and redeem code                           None
   Release Date                         11/15/16                                   4/10/20                                   1/31/18
Avg. Daily U.S. Rev.            $131,245 (past 90 days)                    $75,737 (past 90 days)                     $32,217 (past 90 days)
Avg. Daily U.S. DLs               7,227 (past 90 days)                      13,438 (past 90 days)                      1,114 (past 90 days)

                                                                                                                                                         13
NOTABLE FEATURE & EVENT RELEASES I                                                                                                      1

     App             Release                                                     Description

                 Super Mario 35th    •   In this crossover event, players earn items from the Super Mario franchise through a login
Animal Crossing:    Anniversary          bonus or by crafting (1).
 Pocket Camp                                                                                                                            2
                  collection event   •   An in-app photo feature includes Super Mario-themed hero poses (video).
          SIM

                                     •   Players earn bracelets by matching pieces that have bracelet icons, spinning the Fiend of
                                         Fortune prize wheel, and opening crates.
                 Miguel's Mansion
  Best Fiends                        •   Bracelets are used to renovate sections of a house (2).
                 challenge event
                                     •   Renovated sections grant rewards and fill a meter for more rewards at milestones (video).
                                     •   Completing the meter unlocks early access to a new fiend.
                                                                                                                                        3
                                     •   Completed levels award magnifying glasses (video).
                                     •   Magnifying glasses fill a meter that advances players to the next reward tier when full (3).
  Diner DASH       Secret Menu
                                     •   A $6.99 season pass unlocks a second set of rewards for each tier.
  Adventures       mission event
                                     •   The season pass also increases capacity for attempts in a competition feature, supplies, and
          SIM
                                         energy.

                     Boat Race       •   Five players who are at the same level in the base game race to reach a target level.          4
 Gardenscapes       competition      •   Players' progress is represented as a boat race (4).
                       event         •   The first three players to cross the finish line earn rewards.

                                                                                                                                            14
NOTABLE FEATURE & EVENT RELEASES II                                                                                                        1

     App             Release                                                    Description
                                     •   Each purchase adds one stamp to a loyalty card (1 and video).
                                     •   Earning four stamps completes the card for a diamond prize.
                   Loyalty Cards
June's Journey                           • The number of diamonds is based on the amount of money spent to complete the card.              2
                  purchase event
                                     •   Players can complete up to two cards during the event.
                                     •   Cards disappear at the end of the event.

                    Let's Build a    •   Players place a statue in their home base (video).
  Klondike             Statue        •   Players collect resources from the game map to buy statue upgrades (2).
 Adventures
                  challenge event    •   At the end of the event, the statue turns into rewards based on the number of upgrades.
        SIM
                                     •   Players can request help from club members to complete a level (3).
                  Help Your Family
 Lily’s Garden                       •   Club members have a collective limit of five attempts to beat the level.                          3
                    club feature
                                     •   Players who complete a teammates' levels receive coins and unlimited life boosts (video).
                                     •   Players compete to build the best city based on a theme within a limited time.
                                     •   Cities must meet certain requirements before they can enter the competition (video).
                                     •   Once eligible, players take an in-game photo of their city to submit it.
                      Design         •   Players vote for their favorite cities in up to three voting rounds every eight hours (4).
                    Challenges
SimCity BuildIt                          • During each round, players choose between cities in a series of five pairs.
                    competition
         SIM                             • Completing a round awards a prize.
                      feature                                                                                                              4
                                     •   Players earn blueprints for submitting their city, completing optional challenges, and based on
                                         their city's rank.
                                     •   Blueprints fill a meter for rewards at milestones.

                                                Quickly review all features and events

                                  Filter the Library Tool by month and year to see all new releases.
                                                                                                                                               15
NOTABLE CONTENT RELEASES
    App          Release                                                 Description                              1

                             •   Prince John's meter fills over time.
 Disney Emoji   Money Bags   •   When the meter is full, a money bag appears on the board (1).
     Blitz        other      •   Money bags must be cleared by boosts.
                             •   Cleared money bags award coins (video).

                             •   Wells raise a bucket with each adjacent match or boost.
                   Well
Gardenscapes                 •   The bucket lowers following any move that doesn't result in an adjacent match.
                  hazard
                             •   Three adjacent matches or boosts clear the bucket (2).

                             •   A blanket with stitches around the edge covers part of the board (3).            2
                 Blanket
 Homescapes                  •   Adjacent matches or boosts clear stitches.
                 hazard
                             •   Removing all stitches clears the blanket.

                                                                                                                  3

                                                                                                                      16
APPENDIX

           17
ENDNOTES
1   Throwing Good Money After Bad: The Effect of Sunk Costs on the Decision to Escalate Commitment to an Ongoing Project
The sunk cost fallacy not only makes people less likely to abandon a project they've already invested in but also makes them more likely to keep investing and to think
the project will succeed.
2   Materialising Digital Collecting: An Extended View of Digital Materiality
Scholars suggest that real-world collectible items have meaning because of the associations with people and places that they accumulate over time. The author of
this study proposes a number of ways for adding these unique histories to digital goods, including surfacing meta-data unique to each player. Simply having a player
return to interact with collectible objects is equally helpful for building memories and therefore meaning into digital collections.
3 Data compares tracked apps across the casual market (puzzle, simulation, and lifestyle apps) for the period of 2/9/20–2/8/21. This comparison uses only standalone
releases—i.e., releases that did not overlap with other event or feature releases on the same day—to provide the most accurate assessment of each event or feature
type's impact.
Market share impact is the average percentage change in an app's revenue market share for a given time period following a new release. This analysis helps isolate
the impact of individual releases from external forces that affect large segments of the market at once, like holidays or COVID social distancing measures.
4Some feature types have been trimmed to save space. None of these apps include level, mini-game, or quest features. Only Home Design Makeover includes
accelerator, bank, and club features. Only Redecor - Home Design Makeover includes mission and notice features.
5Keys in Design Home: House Renovation and tokens in Redecor - Home Design Makeover both function as energy that players spend to complete tasks. Players
must vote on each other's designs to earn them.
6Design Home: House Renovation lets players "borrow" furniture and decoration items from friends, a feature also seen in Houzz, another successful home design
app.

                                                                                                                                                                          18
L&G PUZZLE PERSONAS
Survey data from 1,513 puzzle players produced five personas with distinct motivations: Gamer Gary,
Escapist Emily, Trainer Tracy, Challenger Chris, and Casual Carol.
Table: Player personas by demographics, monetization, engagement, and motivational buckets
                                                                Gamer Gary        Escapist Emily   Trainer Tracy   Challenger Chris   Casual Carol
Demographics
  Size (N)                                                          24%                15%             22%               18%              21%
  Female (%)                                                        53%                68%             73%               59%              66%
  Age (mean)                                                         35                 36              42               40               34
Monetization
  Propensity to spend across all platforms                          15.0               7.0             4.8               7.0              4.3
  Propensity to spend on F2P games                                  1.8                1.1             0.7               0.6              0.7
Engagement
  Weekly play hours                                                 6.6                7.4             7.6               7.8              6.7
  Puzzle motivation                                                 3.1                2.9             2.6               2.7              2.4
Motivational Buckets
  Engrossment                                                       0.7                -0.3            -0.2              -0.2             -0.2

  Escape                                                            0.0                0.6             -0.3              -0.1             -0.1

  Utility                                                           -0.2               -0.3            0.7               0.0              -0.3

  Challenge                                                         -0.2               -0.1            0.1               0.7              -0.3

  Boredom                                                           -0.3               0.0             -0.2              -0.3             0.9

                                                                                                                                                     19
PREMIUM PARTNERSHIPS
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                                                                                                                                                                 20
PUZZLE MECHANICS TAXONOMY
    Family                                 Definition                                  Family                                 Definition

 Accelerators   Increases in the power, impact, or efficiency of play                 Hazards      Level elements/blockers that increase difficulty

    Banks       Features that save a % of spend to be unlocked later                Interactions   Social features with direct or indirect interaction

   Bonuses      Free bonuses given to players (e.g., retention or W2E)              Leaderboards   Stand-alone leaderboards

  Challenges    Goal-oriented tasks for players to complete                            Levels      Anything to do with leveling

    Clubs       Groups that accomplish goals or compete with other groups           Mini-Games     Smaller, shorter games within games (e.g., scratch cards)

                                                                                      Missions     Linear sets of tasks that players must accomplish
  Collections   Sets of items that players collect (often for a completion prize)

                                                                                      Notices      Feature or product announcements
 Competitions   Features where players compete against other players

                                                                                       Other       Miscellaneous features and outliers
  Cosmetics     Improvements or updates to the app or features

                                                                                      Profiles     Features related to a player's settings, profile, and controls
  Currencies    Changes to currencies, economies, stores, and items

                                                                                     Purchases     Anything to do with purchases
Custom Design   Options for cosmetic customization

                                                                                      Quests       Tasks that advance players along a map-like feature
 Expansions     Additional rooms, worlds, play modes, VIP lounges, etc.

    Flows       Specific flows, like the NUX, ratings, and surveys                    Rewards      Rewards players receive for engagement or spend

                                                                                                                                                                    21
“It's good as an artist to always remember to see things in a new, weird way."
— Tim Burton

                                                                         LiquidandGrit.com

                                                             Brett.Nowak@LiquidandGrit.com

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