Career Guide 2018-20 - CAREER ADVANCEMENT - Northwestern University
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2018–20
Career
Guide
CAREER ADVANCEMENT
CAREER ADVANCEMENT
CONTENTS
1 Career Planning
2 Strategy for undergraduates
4 Strategy for graduate students
5 Networking: Connecting
with Others
6 Step by step
8 Informational interviews
9 Résumés
9 Setting up your document
10 Building better bullets
10 Action verbs
11 Transferable skills
12 Putting it together
14 Examples
19 Résumé and CV Writing
for Graduate Students
20 Examples
24 Cover Letters
26 Examples
28 Interviewing
31 Common interview questions
32 Virtual and phone interviews
33 Attire
34 Thank-You Notes
36 LinkedIn: Job Searching
and Networking
38 Finding Job and Internship
Opportunities
SEE AN NCA CAREER ADVISER FOR
• networking and job and internship search strategies
41 Career fairs
• interview preparation, including mock interviews
42 Negotiating the offer • résumé and cover letter reviews
44 Hiring activity by industry • help with negotiating an offer
SEE AN NCA CAREER COUNSELOR FOR HELP WITH
• deciding on a major
• exploring career paths and taking career assessments
• developing a career plan
• applying to graduate or professional school
CAREER ADVANCEMENT
CAREER ADVANCEMENT
CAREER PLANNING
Career
Planning LAYING THE GROUNDWORK
Start early.
∑ Career development is important at
Career planning involves assessing every stage of your academic career, not
yourself, exploring your options, making just at graduation. Beginning early allows
you to build a wide range of experiences
decisions, and taking action to achieve and explore a variety of industries, and
your career goals. The process will help gives you time to change your mind along
the way.
you make well-informed decisions during
Know yourself.
your years at Northwestern and beyond.
∑ Take time to explore how your interests
Although each person’s experience and skills intersect with different career
will be unique, these key points apply paths to help you communicate the value
you can bring to employers.
to everyone.
Remember that your major does not
dictate your career.
∑ All fields of study foster a broad range
of skills that will equip you for a number
of occupations.
Career Development Model Plan ahead, but not too far.
∑ You might become overwhelmed when
considering your long-term career pros-
pects. Think instead about what knowl-
➤ edge or skills you want to gain in the next
ASSESS year or two, and be open to new experi-
Analyze your interests, EXPLORE ences that may pop up along the way.
values, and skills to Research and
identify career fields, work Don’t be afraid to change your path.
investigate a range of
environments, lifestyles, career options that ∑ Career development is a continual and
and job functions that you interest you. flexible process that adapts to inevitable
want to explore. changes in your interests and the work-
place. No career decision is irreversible.
REFLECT
➤
➤
Meet with a career counselor
ACT early in your first year. It will equip
Obtain hands-on DECIDE you with knowledge about yourself
experience through Evaluate your options and
and resources available to you,
internships, full-time narrow your selections to
and part-time positions, the few that are the best setting you up to make the most
and campus or matches for you. of your four years at Northwestern.”
volunteer activities.
—Andrew ’19
➤
1
CAREER GUIDE
Career-planning strategy for undergraduates
Work with a Northwestern Career Advancement (NCA) counselor or adviser to adapt the plan for your goals.
Not every item will apply to your unique situation.
First year Sophomore year
ASSESS ASSESS
☐ Reflect on what activities and experiences ☐ Reflect on your first year of college, specifically
you’ve enjoyed in the past and why. on what you learned about yourself.
☐ Identify your interests, values, and skills by taking the ☐ Meet with an NCA career counselor
career and personality assessments offered at NCA. to clarify your career interests.
☐ Learn about the many opportunities, programs, and ☐ Think about how your skills, values,
organizations Northwestern has to offer. interests, and experiences intersect.
EXPLORE EXPLORE
☐ Explore your interests by getting involved in one or two ☐ Use LinkedIn and Our Northwestern to view alumni
student organizations or volunteer opportunities. in your major or who work in an industry of interest.
☐ Enroll in classes that allow you to try out fields that interest you. ☐ Conduct informational interviews each quarter with
☐ Research multiple careers and industries using resources on the NCA
alumni, industry professionals, or personal contacts.
website, including Vault and the Occupational Outlook Handbook. ☐ Enhance your leadership experience in student
☐ Attend programs and events sponsored by NCA,
organizations by chairing a committee, initiating
academic departments, and student organizations. a project, or running for a position.
☐ Prioritize your goals, time, and commitments as
you adjust to life as a first-year student. DECIDE
☐ Narrow the types of opportunities you want to pursue.
DECIDE ☐ Develop a search strategy with an NCA
☐ Meet with an NCA career adviser to create a personalized career plan.
career adviser and explore opportunities
(internships, jobs, volunteering).
☐ Determine what skills you have to offer and which skills you want
☐ Declare an academic major and meet with
to develop in your upcoming commitments and experiences.
your academic adviser if you’re considering
☐ Consider opportunities to gain experience, such as research, changing your major or school.
study abroad, internships, part-time jobs, and volunteer work.
☐ International students: Attend International Office walk-in hours ACT
to understand Curricular Practical Training (CPT) procedures.
☐ Update your résumé, LinkedIn profile, and Handshake
account to include first- and second-year experiences.
ACT ☐ Establish new contacts using LinkedIn
☐ Convert your high school résumé into a professional and Our Northwestern.
document and enhance it using VMock.
☐ Participate in career fairs, career treks,
☐ Activate your Handshake account and choose your profile preferences. and employer/alumni events to learn about
☐ Create a LinkedIn profile and begin to build your network by different industries, jobs, and internships.
connecting with academic and personal contacts and joining groups. ☐ Apply for opportunities using targeted
☐ Request informational interviews with people résumés and cover letters.
you know whose careers interest you. ☐ Seek guidance from family and friends as
☐ Pursue summer opportunities that align with your skills you navigate the search process.
and with experiences you want to explore. ☐ If you’re considering graduate school, connect with
☐ Talk with family and friends and keep them your professors to establish strong relationships.
informed of your experiences.
2
CAREER PLANNING
Junior year Senior year
ASSESS ASSESS
☐ Identify what you’ve learned from each internship, ☐ Reflect on how your values and interests might
job, and student experience thus far. determine your choice of work setting.
☐ Enhance your awareness of your skills and values ☐ Think about your college experience—both the
by completing a Motivated Skills or Values Card defining moments you’ve had and the additional
Sort with an NCA career counselor. experiences you want to gain before graduation.
☐ Reflect on your strengths and weaknesses and ☐ If you don’t have a clear career focus, meet
how they impact your career goals. with an NCA career counselor.
EXPLORE EXPLORE
☐ Research industries, positions, and employers of interest ☐ Research positions and employers of
using Vault, LinkedIn, and company websites. interest in your target industries.
☐ Identify the skills you want to develop and use ☐ Network at employer information sessions, alumni
in your upcoming internships and jobs. events, coffee chats, and career fairs to expand
☐ Throughout the academic year and summer, connect
your knowledge of job opportunities.
with an NCA career adviser to evaluate ☐ Talk with peers about how they are balancing their search
opportunities for gaining experience. process with academics and extracurricular activities.
☐ Talk with alumni and other contacts to learn about ☐ Learn about and implement search techniques for your
their career experiences and considerations. industry by meeting with an NCA career adviser.
DECIDE DECIDE
☐ Determine “must-haves” and “must-not-haves” as ☐ Give yourself permission to pursue what most interests you.
they relate to opportunities you’re exploring. ☐ Narrow your employment pursuits to one or two industries.
☐ Select an experience that will provide relevant skill
☐ Reach out to alumni and your contacts to inform them of your
development for your desired career path. search, even if they work outside your target industries.
☐ Identify two or three industries to consider for full-
☐ Develop a list of alternatives should you need to consider options
time employment after graduation and learn about other than your top-choice career field or graduate program.
their recruiting timelines and processes.
☐ International students: Meet with an International Office
adviser to understand Optional Practical Training (OPT), ACT
the STEM extension, and H-1B visa considerations. ☐ Tailor your résumé and LinkedIn profile to the
industries and employers you’re considering.
☐ If you’re considering graduate school, complete required
ACT admissions tests and begin preparing applications.
☐ Continue to network with alumni via LinkedIn, Our Northwestern,
and the Northwestern Alumni Association Mentoring Program. ☐ Apply for positions before their deadlines, and be prepared
for rejection—a common occurrence in the search process.
☐ Contact the Office of Fellowships for information
about career-related fellowships. ☐ Strengthen your interviewing skills through a
mock interview with an NCA career adviser.
☐ Polish the professional introduction you plan to use
during events with employers and alumni. ☐ Identify references and request permission to use them
in applications for jobs or graduate programs.
☐ Prioritize your target industries and employers and
consider how to balance your other commitments ☐ Accept an offer for full-time employment or graduate school.
with a job or internship search.
☐ Practice interviewing skills in a mock interview
with an NCA career adviser.
3
CAREER GUIDE
Career-planning strategy for graduate students
This three-phase career-planning guide is tailored for master’s and PhD students to develop capacities through their
research, teaching, and leadership and program-specific internships.
Master’s Knowledge Engagement Strategy
Beginning of • Learn about career resources •M
eet with a career adviser or • I dentify career paths
your program at Northwestern counselor at NCA or the career to pursue
• Explore job and industry center that aligns with your area •U
nderstand recruiting
options for your degree of study timelines based on your
• Determine whether an •A
ttend graduate-student- experience and industry
internship works for your focused career workshops
program and schedule and events on such topics as
networking, interviewing, and
job searching
Midway • Explore alumni and networking •A
ttend recruiting events, •S
eek an internship
through your resources (e.g., NAA, NEXT, employer information sessions, opportunity (depending on
program Mentoring Platform) and career programs your program duration)
• Review job descriptions of •D
etermine the gaps in
positions that interest you your skill set and pursue
opportunities to build the
skills needed for your industry
Conclusion of • Explore and research •C
onnect with professionals and •W
ith an NCA adviser, develop
your program employers in your industry and alumni in your fields of interest a plan to apply to jobs or
consider how they align with to better position yourself for postdegree opportunities
your career goals and values the job search •R
evise and tailor your résumé
PhDs Knowledge Engagement Strategy
Beginning of • Develop a foundation in •A
ttend discipline-specific panel • I dentify potential mentors and
your program discipline-specific research discussions with faculty and research collaborators
skills and conventions through visiting experts
graduate curriculum
Midway • Master oral and written •D
evelop and maintain • Take advantage of
through your genres of your discipline relationships with mentors professional development
program through seminar, group, and and peers certifications and graduate
conference presentations •E
xplore leadership and assistantships
and written media engagement opportunities on •P
ursue outside funding
• Develop knowledge of career campus, including graduate options for the second
fields by engaging with faculty, student organizations and through fifth year in order to
alumni, NCA programming, and fellowships have flexibility to bank a sixth
career counselors and advisers year if necessary
Conclusion of • Gain in-depth, hands-on •C
onnect with alumni from •E
nsure your professional
your program knowledge about specific Northwestern and previous online presence is up to date
careers of interest through institutions to learn more about •P
repare field-specific
on-campus opportunities or the job search process and application materials
internships opportunities for advanced- (e.g., CVs, résumés, cover
• Begin reviewing job postings degree candidates letters, research statements,
to help you articulate how your teaching philosophy, and
research experiences align sample syllabi)
with positions of interest
4
NETWORKING
Networking:
Connecting
with Others
One of the best ways to learn about
yourself and your career interests is
by speaking with people who work in
your fields of interest. Don’t let the term
networking intimidate you—talking with
others is something you do every day.
THE VALUE OF A CONVERSATION
The type of conversation you have will be informed NETWORKING IN ACTION
by where you are in your career exploration and
planning. Approaching each conversation with the
INFORMAL EXAMPLE: While flying
genuine intention of learning and connecting makes
home to visit his family, Tyson
interactions more effective to
mentioned to a nearby passenger
• Explore careers and industries
that he was relieved to have a break from his
• Gain specific insight and advice studies. This remark launched a conversation.
• Establish long-term contacts Tyson quickly learned that the passenger was a
hospital administrator—a career option he was
WHAT DOES NETWORKING LOOK LIKE? exploring—in a neighboring town.
Because networking is all about having a conversa-
FORMAL EXAMPLE: While at a
tion, it can take place anywhere. Conversations can be
regional sorority conference, Maya
informal or structured exchanges and range from a
was assigned to a table with other student leaders
one-minute elevator ride to a three-hour dinner. The
opportunity to connect is all around you. and alumnae volunteers. During the conversation,
As a Northwestern student, you can participate in a she learned that one alumna worked at an
variety of events and programs that provide an oppor- organization Maya had recently applied to for a
tunity to connect with others. Most events are free to summer internship. At the end of the session, she
you as a student; many programs with participation stayed to talk about this coincidence and then
fees offer financial support or discounted rates. asked for the alum’s contact information.
Possibilities for networking include alumni events,
career fairs and treks, conferences, employer infor-
mation sessions and site visits, externships, guest-
speaker events, and industry panels.
5
CAREER GUIDE
STEP 1 STEP 3
Find contacts Prepare for conversation
Your list of contacts includes a broad range of people both Good preparation will enhance your dialogue and help
in and outside your field. Contacts fall into two categories: you leave a positive impression. Here are a few things
People you know friends, family, neighbors, you can do in advance:
coworkers, professors • Research the industry and company
People you don’t know but connect with through • Determine what you want to learn and
alumni groups, honor societies, professional organizations, develop a list of questions to ask
employer-hosted events, social networking websites • Review your academic, extracurricular,
An easy way to expand your network is by asking people and work experiences
you know to introduce you to people they know who work • Identify and be able to talk about your
in your field. career interests and skills
• Practice your introduction and talking
about your experiences
STEP 2
Initiate contact OUTREACH AFTER REFERRAL
Email is the most common way to reach out. It allows To: Joseph Goldberg
you to be comprehensive yet concise and to edit what
Subject: Contact Referral from William Allen
you say before sending. Your message should include
the following: Dear Mr. Goldberg,
My name is Grace Leonard and I am a sophomore at
• Introduction
Northwestern University. I hope you were expecting my
• Who referred you/how you found the contact email, as my uncle William Allen had mentioned that he
• What you have in common (if applicable) spoke with you regarding my engineering background.
In my conversations with him, he suggested that you
• Why you’re reaching out/what you hope to learn
would be a great person to talk with about my interest
•A
specific request (such as 20 to 30 minutes in supply chain. I’d love to meet in person at your
to meet or talk) convenience to gain more insight into the career path
and range of opportunities in the industry, as well as seek
your advice for my career planning. Please let me know
INITIAL OUTREACH if you are available in the coming weeks. Thank you in
advance.
To: Bennett Sanders
Subject: Northwestern Student Seeking Career Advice
Mr. Sanders,
My name is Erika Liu and I am a first-year student at
Northwestern University pursuing a degree in biology, with
After sending an email, be
longer-term goals of a dual degree in law and medicine.
After searching for Northwestern alumni on LinkedIn, I patient while waiting for a
was excited to find your profile. It seems your career path
response. If you haven’t heard
mirrors my plan, and I was especially interested to see
that you specialize in child-advocacy law. I am eager to back after two weeks, you can
learn from your story and experiences as I plan for life
send a gentle follow-up. If your
beyond Northwestern. Please let me know if you are
willing to connect for 20 to 30 minutes in person at your second attempt is unsuccessful,
convenience. Go ’Cats!
move on to other contacts who
may be more receptive.
6
NETWORKING
POSTINTRODUCTION OUTREACH STEP 5
To: Jackie Morrison After the meeting
Subject: Northwestern Career Panelist Follow-Up
Review highlights of your conversation—it’s helpful to take
Dear Jackie Morrison, notes about your exchanges so you can remember details and
It was a pleasure to meet you this past week at the have a point of reference later. Specifically, answer the follow-
Northwestern career panel. I know you spoke with ing questions:
many students so I wanted to reintroduce myself. I am
• What information did you gain and what is still missing?
a senior pursuing a degree in communication studies
with an interest in a career as a data analyst. In our • How did the exchange impact your overall career goals?
brief conversation, you mentioned that although your • What are the next steps in your preparation?
training wasn’t in data analysis, it’s a skill that you have
developed in your work. As someone with a similar Within two days, send a thank-you note highlighting the
background and career aspirations, I would value the value of the meeting and explicitly stating what you learned.
opportunity to connect with you in person or by phone
to continue our conversation. I look forward to learning
more from you. STEP 6
Maintain contact
Because one exchange is just the start of the relationship,
STEP 4 consider how to maintain connections. Aim to connect with
your contacts quarterly—set reminders on your calendar
Engage so your good intentions are not lost. Consider mailing sea-
sonal greeting cards, sending updates by email, forwarding
Even before the meeting starts, you can make a interesting industry news and journal articles, and inviting
positive impression by dressing appropriately for contacts to occasional coffee breaks. By connecting with
the industry and by arriving early for face-to-face your contacts on LinkedIn, you will be updated on any career
encounters. For phone or virtual meetings, secure changes they may make in the future. This provides a good
a quiet space with good internet service and wait opportunity to send a note of congratulations.
until the scheduled time to call. It’s important to stay organized to manage your contacts.
Start the conversation with your professional intro- Create a spreadsheet with each contact’s name, date of
duction and thank contacts for their willingness to exchange, outcome, and important notes and action items.
talk with you. Use your prepared questions as a guide Review your log periodically to ensure you’re maintaining
to let the dialogue progress naturally. Demonstrate your contacts and making progress on your action items.
a genuine interest in what your contacts say and ask
relevant follow-up questions.
While the focus will be on learning about your con- STAYING IN CONTACT
tacts, assume that they will also want to learn about
To: Amit Goel
you. Be comfortable articulating your skills, values,
and interests, as well as how your experiences have Subject: Article You May Enjoy
influenced your career interests.
Dear Amit,
It’s important to respect your contacts’ schedules
I hope this note finds you well and you’re enjoying the holiday
and stay within the allotted time. As meetings near season! Thank you again for taking the time to chat with me a few
an end, express appreciation for contacts’ time and months ago. I am continuing to research the field and feel that I am
contribution to your learning. It’s also valuable to ask making great progress in refining my understanding of business
about staying connected and for referrals of other development’s various contexts. I just came across this article about
people to talk with. negotiating commercial partnerships in the nonprofit industry and
immediately thought about our conversation. I hope you enjoy it!
7
CAREER GUIDE
Informational interviews
Informational interviews are a form of networking. They
are especially useful when you don’t have much knowledge
about a career field, have limited work experience, or are
considering a career transition.
I’ve worked hard to connect with
people in my fields of interest to
better decide which path to take upon ASKING QUESTIONS
graduation. I’ve used the Northwestern Ask about topics that you genuinely want more informa-
Mentorship Program to meet regularly tion about. Develop a list of 10 to 15 relevant questions.
with an alumni mentor, participated
Sample questions
in NEXT, networked with professionals
in different roles, and sought out • What is your background? What was your career path?
internship experiences in a variety • How did you know this field was the right fit for you?
of fields. All these experiences have • What are the major responsibilities of your position?
helped me get a better sense of what • If there is such a thing as an average
I like, what I don’t, and what career week, what is it like for you?
options I am most excited about.” • What are the positive and negative
aspects of working in this field?
—Yvonne ’19
• What has surprised you most since
entering this industry/type of work?
• What do you see as the hot issues and trends in this field?
I approach networking with
genuine curiosity. During job interviews, • How can I become a more competitive
I bring up things I’ve learned during candidate in this industry?
informational interviews, and that • What advice do you have for me moving forward?
always impresses employers. It • Can you recommend anyone else for me to contact?
shows I’ve done the research and • May I keep in touch with you and
am genuinely interested.” let you know my progress?
—Jaelon ’20
RESPONDING TO QUESTIONS
Always approach networking The more your contacts get to know you, the more
helpful they can be. With this in mind, be prepared to
with the mindset of gaining more
talk about yourself.
information about roles you are
interested in and building meaningful Questions you may be asked
relationships. Never go into an
• How did you choose Northwestern?
informational interview asking for a
• What are you studying? Why did you
job or asking for favors. If they are
choose that academic area?
impressed by you, they will want to
• When did you first learn of this industry?
help you down the road.”
—Natalie ’18 • Why are you interested in pursuing
a career in this industry?
• What activities are you involved in on campus?
• How are you preparing for a career in this industry?
8RÉSUMÉS
Résumés
Your résumé is an overview of your education,
experiences, and skills and is used to market
your strengths to potential employers.
Before writing a résumé, identify what skills
employers value by reviewing job descriptions
of careers that interest you.
Setting up your document
LENGTH 1 page for under- ALIGNMENT Use left
graduate students; 2 pages alignment; don’t justify
for graduate students the text
FONT SIZE 10–12 point for FORMAT Use bolding and SHOULD I USE A CV INSTEAD?
body of résumé—use the italics for emphasis and to A CV (curriculum vitae) has a
same size throughout; help the reader quickly scan different meaning in the United
14–24 point for your name your résumé States than in other countries. In
the United States, a CV refers to
FONTS Easy-to-read fonts BULLET POINTS Aim for
a comprehensive and detailed
include Arial, Book Antiqua, 2–5 bullets per experience document used when applying
Calibri, Cambria, Centaur, NUMBERS Use numerals for to academic, medical, research,
Century Gothic, Garamond, numbers (6 instead of six; and teaching positions. It is most
Helvetica, Palatino Linotype, 30% instead of thirty percent) commonly used at the graduate
and Times New Roman to make them stand out level, although undergraduates
may use a CV when applying for
MARGINS 0.5–1 inches ORDER In each section, grants, scholarships, and research
on all sides; ideal margin list information in reverse opportunities. When you’re
width is 0.75 inches chronological order (put your applying outside these industries
SPACING Single-spaced most recent experience first) in other countries, a US-style
lines are acceptable, but use PHRASING Don’t use résumé is generally recommended
double-spaced lines between even when a CV is requested.
full sentences or personal
sections and experiences pronouns (such as I, my,
and our)
It is important to invest your time and effort into the quality rather
than the quantity of job or internship applications that you submit. I have
much more success when I thoroughly research an opportunity, tailor my
materials specifically to it, connect with professionals in the company, and
put my best effort into the application.”
—Rory ’18
9CAREER GUIDE
Building better bullets ACTION VERBS
Analytical Leadership Quantitative
Writing a bullet point goes beyond simply stating Analyzed Administered Allocated
what you did; it requires highlighting a specific Compared Attained Appraised
skill and how you used it. To do this, follow Conducted Delegated Assessed
these steps: Customized Directed Audited
Designed Diversified Balanced
1. Make a list of each experience you’ve had,
Developed Enhanced Budgeted
whether a volunteer position, full-time job, Evaluated Established Calculated
internship, or role in a student organization. Examined Expedited Computed
Extracted Improved Conserved
2. Picture what you did on a typical day during a
Formulated Increased Estimated
busy week. Select three to five words from the Identified Initiated Forecasted
action verbs list to convey the skills you used Integrated Led Managed
that day. Interpreted Managed Projected
Investigated Oversaw Reconciled
3. For each verb, ask yourself what you did and Modeled Prioritized Reduced
how you did it. Performed Produced
Researched Reorganized Teaching
4. Reflect on the significance of your work. Solved Represented Accommodated
Consider deliverables, impact, value, and Synthesized Streamlined Coached
results. Tested Strengthened Conducted
Validated Supervised Coordinated
5. Whenever possible, use numbers to describe Critiqued
the scope of your work. Communication Marketing Educated
Addressed Advertised Enabled
Authored Attained Encouraged
Collaborated Created Evaluated
Put these steps into practice using this formula:
Communicated Delivered Facilitated
Consulted Devised Guided
ACTION VERB + WHAT YOU DID + HOW YOU DID IT
Discussed Exceeded Individualized
Here’s an example of how a student described Edited Expanded Instructed
his work as a server at the Main Street Café: Illustrated Generated Motivated
Interviewed Improved Stimulated
• Coordinated dinner service for fast- Moderated Launched Taught
paced restaurant that served up Persuaded Marketed Trained
to 500 customers a night Presented Promoted
Proposed Publicized Technical
• Trained 15 new hires in restaurant Published Secured Adapted
policies, customer-service skills, and Recruited Surpassed Applied
Reported Transformed Calculated
problem-solving techniques
Constructed
• Managed point-of-sale operations to Interpersonal Organizational Converted
streamline payment process for customers Addressed Arranged Designed
Authored Categorized Developed
Collaborated Coordinated Drafted
Communicated Distributed Engineered
Consulted Expedited Installed
Discussed Executed Invented
Don’t be afraid to push your résumé
Edited Generated Operated
to your contacts at a company you like. Illustrated Implemented Overhauled
It’s that kind of respectful eagerness Interviewed Maintained Programmed
that will get you an interview.” Moderated Organized Prototyped
Persuaded Planned Regulated
—Jack ’18 Presented Prepared Remodeled
Proposed Restructured Restored
Published Reviewed Upgraded
Recruited Submitted
Reported Systematized
10RÉSUMÉS
Transferable skills
Transferable skills are a core set of abilities that can be applied to a wide range of jobs and industries. Use this chart
to identify the skills you’ve gained in your experiences—from volunteering and internships to course projects.
Skills
employers seek Consider a time when you…
Undergraduate Graduate
Analytical thinking/ • Used logic or reasoning to solve a problem • Reviewed literature and synthesized
problem solving • Planned a budget for a student organization findings for academic research
• Strategized how to approach an
• Identified themes or patterns in data
experiment more effectively
• Synthesized data for a course or project
• Recognized the core issue within extensive data
Communication • Solicited funds for a student organization event • Taught complex concepts to beginners
• Persuaded others to successfully complete a project • Presented academic research at
• Wrote or edited material conferences and in publications
• Wrote a successful grant proposal
• Led presentations to students or customers
Leadership • Managed a volunteer project • Led productive class discussions
• Recognized change was necessary • Managed a student organization,
and initiated progress research team, or conference
• Delegated tasks • Mobilized group decision-making
• Trained students or staff • Supervised students or staff
Creativity • Designed a website or marketing promotion • Used visuals to clearly convey a point
• Built a prototype for a class • Restructured an experimental process
• Developed an innovative approach to a problem • Taught a difficult concept in a more creative way
Teamwork • Partnered effectively with group members • Collaborated with challenging lab or team members
for a project • Participated in creative planning
• Recognized a shared team goal and and brainstorming sessions
found ways to be inclusive • Delegated tasks and came together
• Overcame a challenge in a student organization to integrate findings
Organization/ • Generated a timeline for goals • Balanced simultaneous major projects,
project • Contributed to multiple projects simultaneously class deadlines, and research needs
management • Arranged or categorized information
• Created a more efficient organizational solution
Resilience • Failed at something and recovered quickly • Handled rejection of a publication,
• Used personal strength and fortitude thesis draft, or research idea
to overcome a challenge • Recognized a professional weakness and devised
• Sought support and expertise strategies to build strength in that area
Initiative/ • Completed an assignment with little direction • Sought ways to enhance professional development
self-starter • Proposed or implemented a new idea • Learned a skill or technique to add value to a project
11CAREER GUIDE
Putting it together
Once you’ve thought about identifying and describing what 4 A leadership section is increasingly important to recruit-
you can offer, you can organize your résumé using some of ers of undergraduates. Include organization names, posi-
the following categories. You can vary this typical sequence tions held, dates, projects, significant contributions, and
to suit your unique experiences. In general, an undergraduate skills and abilities demonstrated. This section should be
résumé should be kept to one page, though there are excep- formatted with bullet points, similar to the experience
tions in certain industries. section.
1 Contact information includes your full name, permanent 5 The activities and community involvement section
and/or school address, telephone number, and email showcases your contribution to the on- and off-campus
address, usually in boldface, larger type. Include only communities, usually organized in a list format. Include
one phone number and one email address. Don’t include positions held, organization names, locations, and dates.
personal information such as Social Security number,
physical traits, race, ethnicity, or citizenship.
6 Skills is often the final section on a résumé, where you
reiterate your qualifications or showcase additional rele-
2 The education section includes your school’s name, loca- vant competencies. Language and computer proficiency
tion, degree type, anticipated graduation date, major(s), and training certifications are among the skills typically
minor(s), and GPA. If you have more than one degree, listed. Make sure to include your level of expertise or
place the highest or most recent first. Listing relevant fluency with each skill, such as advanced, proficient,
coursework and academic honors and awards is optional. intermediate, or beginner.
3 The experience section aligns your past experiences with 7 Interests is an optional section. Many employers appre-
your current pursuits. It may include full-time, part-time, ciate getting to know you a little better, beyond your
and summer employment; student teaching; internships; formal training and experiences. If you choose to list
practicums; academic research; and volunteer work. You interests, be specific, authentic, and appropriate.
can choose headings for various categories that best
market your experiences, such as Relevant Experience,
Professional Experience, or Research Experience. List
experiences in reverse chronological order, providing VMock, a 24/7 virtual résumé assistant,
the organization name and location, your position title,
provides instant tailored feedback based on
and dates employed. For each, include three to five bullet
Northwestern standards and employer criteria.
points about how you applied your skills to a task
VMock can even identify careers that fit you best
or project.
and provide actionable recommendations that
strengthen your candidacy.
To get started, visit the NCA website.
12RÉSUMÉS
MADELINE WENDLE
1 66 Emerson St | Evanston, IL 60201
m-wendle2019@u.northwestern.edu | (812) 555-7164
EDUCATION
Northwestern University Evanston, IL; Expected June 2019
Bachelor of Arts in Political Science and International Studies | Minor: Arabic
2 Cumulative GPA: 3.73/4.00 | Dean’s List: 7 of 9 quarters
Relevant Courses: Ethics in International Relations, Politics of the Middle East, Human Rights & Foreign Policy
American University in Cairo, Study Abroad Cairo, Egypt; September – December 2018
RELEVANT EXPERIENCE
US State Department Critical Language Arabic Immersion Program, Participant Salalah, Oman; June – August 2018
• Studied Arabic through immersion and intensive coursework, including 4 hours of daily formal instruction
• Mentored by Omani student at Dhofar University; practiced speaking for 1½ hours a day
• Learned about local customs and religion; traveled throughout Oman
• Received highest grade in class of 34 students
3
Cook County Juvenile Courts Public Defender’s Office, Legal Intern Chicago, IL; June – August 2017
• Researched topics pertaining to juvenile law to become better aware of relevant cases
• Interviewed clients prior to trial and obtained valid information for cases
• Docketed files and cross-referenced data to the proper cases for future reference
• Created Excel spreadsheets to classify and report information to Public Defenders
• Responded to client inquiries, fielded calls, and maintained database of 350 contacts
LEADERSHIP EXPERIENCE
Pi Beta Phi Sorority, Vice President of Finance Northwestern University; January 2017– Present
• Manage finances for organization of 100+ people using Quickbooks software, both accounts payable and receivable
• Serve as liaison between the chapter and House Corporation; oversee the House Manager
• Research and create $65,000 budget, including alternative means of funds investment
4 • Reevaluate and revise budget, leading to a 20% reduction in dues in 2015–16, the largest in chapter history
Model Arab League, Member Northwestern University; September 2016 – Present
• Strengthen collaboration and ensure strategic goal alignment as a liaison between the Northwestern University
league and other regional universities
• Represent Saudi Arabia on Palestinian Affairs Council in regional conference in Oxford, Ohio in February 2017 to
simulate Arab League debate and problem-solving
ACTIVITIES
Analytics Team Member, Institute for Student Business Education (ISBE) April 2016 – Present
5 Sponsorship Committee, Dance Marathon September 2015 – Present
Tutor, Northwestern University Athletic Department September 2015 – June 2017
SKILLS
6 Modern Standard Arabic: fluent; Egyptian Arabic dialect: conversational; Spanish: proficient
Microsoft Excel: proficient
7 INTERESTS: Waterskiing, Historical Fiction Novels, Jazz Performances
13CAREER GUIDE
Frank Thompson
frankthompson8@u.northwestern.edu
(654) 555-4321
Campus Address: Permanent Address:
1871 Chicago Avenue 4295 West 8th Street
Evanston, IL 60201 Canton, MA 02021
EDUCATION
Northwestern University, Evanston, Illinois
Bachelor of Arts in Psychology, anticipated June 2021
Minor in Business Institutions
Cumulative GPA: 3.14/4.00
Honors: Alpha Lambda Delta National Honor Society, Dean’s List 2 of 3 quarters
Relevant Coursework: Macroeconomics, Public Speaking, Complex Organizations, Organizational Effectiveness
LEADERSHIP EXPERIENCE
Northwestern University Office of Admissions, Evanston, Illinois
Tour Guide, Sept. 2018 – Present
• Represent Northwestern University to groups of 15+ prospective students and families
• Address inquiries and concerns from families and prospective students
Canton Middle School, Canton, Massachusetts
Tutor, May 2018 – Aug. 2018
HIGH SCHOOL experiences • Provided individualized tutoring to students in grades 6 through 8
• Assessed educational needs of students and tailored homework assignments accordingly
can be included before • Met with lead teachers to discuss recommended curriculum and shared student concerns
junior year of college. North Canton High School Swim Team, Canton, Massachusetts
Captain, Sept. 2016 – March 2017
• Coordinated and led practice for 24 swim team members
• Led goal-setting activities to improve stroke skill and decrease speed times
• Organized weekly team breakfasts and 15+ events throughout season to promote team spirit
WORK EXPERIENCE
Bridgeview Day Camp, Milwaukee, Wisconsin
Lifeguard and Swim Instructor, June 2016 – Aug. 2016; June 2017 – Aug. 2017
• Supervised 8 lifeguards to ensure the safety and instruction of approximately 200 children
• Designed and implemented swimming program for children with developmental disabilities
• Coordinated staff training program to ensure high level of swim instruction for students
Paddington Family Restaurant, Milwaukee, Wisconsin
William Carter Host, June 2014 – Aug. 2014; June 2015 – Aug. 2015
• Maintained seating arrangement of restaurant to ensure maximum satisfaction of customers and staff
700 South Blvd. • Responded(847) 555-1500questions, managed customer complaints, and consulted with management
to customer
Evanston, IL 60202 wcarter@u.northwestern.edu
• Contributed to major event planning, including developing event promotions and soliciting volunteers
EDUCATION ACTIVITIES
Northwestern University: Weinberg College of Arts and Sciences, Evanston, IL Participant, Dance Marathon, March 2018
Bachelor of Arts, June 2021 Volunteer, Lutheran General Hospital, Sept. 2014 – May 2017
Major: Economics | Minor: Business Institutions | GPA: 3.24/4.0
SKILLS
Relevant Courses: Microeconomics; Macroeconomics; Statistics for Social Sciences; Applied Econometrics;
Computer: Proficient in Microsoft Word, Excel, and PowerPoint
Introduction to Integrated Marketing Communications Language: Proficient in Spanish
ACADEMIC PROJECTS
Accounting & Finance: Amazon Analysis Project Spring 2018
• Critically analyzed 100-page annual report for Amazon to identify Acid Test Ratio, Inventory Turnover, and Return
on Investment in order to increase 2016 profit margin by 87%
• Compared quarterly reports with the competitor and isolated areas of development for company to address
• Gained strong understanding of quarterly balance sheets (assets, liabilities, and shareholders’ equity) and
income statements (quarterly performance for revenues and expenses)
Introduction to Applied Econometrics: Regression Analysis using STATA Fall 2018
• Utilized online resources to self-teach STATA programming language in an 8-week timeframe
• Analyzed demographic data and created a regression chart correlating demographic data to wages
LEADERSHIP EXPERIENCE
Basketball Representative, Student Athletic Advisory Committee (SAAC), Evanston, IL Fall 2017-Present
• Selected by coaches and academic advisors as representative for men’s basketball team
• Present issues and opportunities around campus and Evanston community to athletic department
• Develop community service events for 150+ local youth
• Relay ideas, questions, and concerns from teammates and other student athletes to campus administrators
• Create promotional videos and e-mails to attract peers to SAAC events
Member, Northwestern University Basketball Team, Evanston, IL Fall 2017-Present
• Demonstrate the importance of teamwork and clear communication in a highly competitive environment
• Balance academics with 20+ hours of athletic commitments each week STUDENT ATHLETES should
Critically analyze 350 offensive/defensive plays during the course of a season
focus on leadership and
•
• Assess opponent schemes and provide counter plays in a fast-paced manner
•
•
Practice conflict resolution skills to ensure healthy team atmosphere and focus on yearly team goals
Earned Academic All Big Ten Honors in 2017-18
transferable skills.
Mentor, Peers Urging Responsible Practice through Leadership & Education, Evanston, IL Fall 2017-Present
• Provide an equal-opportunity environment for student athletes to share issues and opportunities in the community
• Implement new campus resources designed to enhance student athlete life at Northwestern
• Chosen by athletic administrators to make influential decisions benefitting student athletes
WORK EXPERIENCE
Counselor, Northwestern Men’s Basketball Camp, Evanston, IL Summer 2018
• Taught basketball skills and encouraged campers to achieve goals through strong work ethic and dedication
• Assessed 25 campers’ skill levels and developed a personalized training module for campers to increase skills
SKILLS & INTERESTS
Language: Basic knowledge of French and Spanish
Technical: Proficient in Microsoft Word, Excel, and PowerPoint; working knowledge in STATA
Interests: Sports Statistics, Woodworking, and World Religions
14RÉSUMÉS
WENDY LEVINE 1590 Chicago Avenue #1812, Evanston, IL 60201
wendylevine2020@u.northwestern.edu ǀ (630) 555-6538
EDUCATION
Northwestern University Evanston, IL
Bachelor of Arts in Mathematical Methods in the Social Sciences and Economics | Minor in Mathematics June 2020
Kellogg Certificate Program for Undergraduates in Managerial Analytics
GPA: 3.76/4.00 | Dean’s List: 5 of 6 quarters
Relevant Courses: Operations and Supply Chain Strategy, Corporate Finance, Econometrics, Consumer Analytics,
Deterministic Models and Optimization, Competitive Strategy and Industrial Structure
RELEVANT EXPERIENCE
Bates White LLC Washington, DC
Summer Consultant June 2018 – August 2018
• Analyzed over 15 million Medicaid claims data and sales data by a large generic drug company using STATA
• Summarized and presented data analysis results for team meetings and client calls, using PowerPoint and Excel
• Devised negotiation strategies in a 4-person team that can lead to over $40 million in potential savings for the client
Provide SPECIFIC numbers,
• Researched analyst reports and databases, created multiple charts, and drafted over 3,000 words for white paper on
economic considerations of plasma donation
percentages, and monetary
CampusCATALYST Evanston, IL
values when possible.
Student Consultant April 2018 – June 2018
• Collaborated with 4 teammates to develop and present alumni relations and marketing strategies for Rainbows for
All Children, an international nonprofit organization with over 100,000 annual beneficiaries
• Conducted benchmarking analysis by interviewing 3 comparable organizations
• Designed digital stakeholder feedback forms to improve communication and gain quantitative measurements of program impact
Northwestern University School of Communication Evanston, IL
Research Assistant September 2017 – April 2018
• Consolidated data from 6 sources by coding qualitative fields into quantitative variables for over 800 Chinese NGOs
• Revised and distributed survey to over 200 nonprofit organizations on 5 continents; achieved 66% response rate
• Constructed over 50 interview questions on behalf of CEOs and project managers representing 7 local nonprofits
Where Rainbows Meet Training and Development Foundation Cape Town, South Africa
Business Facilitator and Consultant June 2017 – August 2017
• Established online profile for local sewing products including 200 photos and over 5,000 words of description
• Formed partnership with sewing product retailers and increased monthly revenue of the project by 70%
• Assessed local entrepreneurs’ business plans and balance sheets, provided tailored business strategy recommendations
LEADERSHIP EXPERIENCE
Rhythm Dance Troupe Evanston, IL
Secretary February 2017 – Present
• Managed day-to-day intergroup communications and facilitated personalized outreach to 40 members
• Choreographed Chinese ethnic dance trio and coordinated rehearsals over a time span of 3 months
• Cooperated with more than 20 dancers and planned Annual Spring Show with an audience size of over 150
• Enhanced weekly newsletter content, contributing to 20% increase in event attendance and generating
15% increase in event profit
Asian Pacific American Coalition Evanston, IL
LIU (DANIEL)WEI
Programming Chair March 2017 – March 2018
Liuwei2019@u.northwestern.edu ● (925)555-0946
• Led weekly meetings with 12 Junior Executive members and monthly general meetings with over 60 members to 2440 Green Bay Road, Rm. 621, Evanston, IL 60201
address important issues within the Asian American community
• Reorganized Executive Board member responsibilities and restructured meetings, increasing meeting efficiency by over 35%
EDUCATION
• Exchanged programming ideas and developed programming partnerships with leaders of similar groups
Northwestern University, Evanston, Illinois
ACTIVITIES Bachelor of Science in Mechanical Engineering Anticipated 6/19
Delta Gamma Fraternity, Member Cumulative GPA: 3.39/4.00
January 2017 – Present
AIESEC, Treasurer February 2017
Relevant Courses: – March 2018 Mechanics of Materials, Fluid Mechanics, Managerial Analytics for Strategy,
Thermodynamics,
Engineering Analysis, Electronics Design, Deterministic Models and Optimization, Public Speaking
SKILLS & INTERESTS
Computer: Proficient in Excel, PowerPoint, Word, and STATA
Language: Fluent in Spanish RELEVANT EXPERIENCE
Interests: Visiting Museums; Cooking French Food Northwestern University, Evanston, Illinois
Laboratory for Intelligent Mechanical Systems Research Assistant 6/18 – 9/18
• Conducted research with a PhD student on the haptic interaction between an electrostatic surface and a human finger
• Assisted in the application of design-model comparison and iterative improvement of a device to cause a rigid surface to
actively force a human finger by using electrostatic forces simultaneously triggered with lateral vibrations
• Developed an artificial fingertip with electric and mechanical properties similar to a real human fingertip using
semiconducting carbon-black-loaded elastomers, resistivity measurements and dynamic mechanical analysis
• Designed and assembled a miniature lightweight accelerometer circuit board using EAGLE and flexible circuit boards
Alimentos S.A., Guatemala City, Guatemala
Engineering Project Management Intern 7/17 – 9/17
• Led the design and development of an innovative and cost-efficient product display method (patent pending) by coordinating
materials acquisition and machine shop staff to produce prototypes in the shortest time possible
• Minimized project implementation costs using raw material market research, iterative simplification of design, and dimension
optimization to achieve a potential 6-digit annual savings figure for the company
• Performed experiments to assess the performance of 3 ergonomic transport and delivery cartridges for client orders
• Proposed a design for an improved order transport and delivery mechanism by combining all of the efficient and beneficial
components from the previous designs and applying failure mode analysis and design thinking
• Presented project progress and results to the President, General Manager, and majority of division directors at the company
using PowerPoint; successfully convinced them of the profitability of its execution
COURSE PROJECTS Design Thinking and Communication Course, Northwestern University, Evanston, Illinois
Client: Hospital Sisters Mission Outreach, Chicago, IL 4/16 – 6/16
can demonstrate •
•
Designed a self-sustaining pharmacy for a medical center in Migori, Kenya, using a repurposed shipping container
Coordinated the selection of solar-powered ventilation and lighting systems for the pharmacy and the interior design
technical, managerial, •
•
Organized the timely completion of assignments and motivated 4-person team to complete checkpoints before deadlines
Wrote final report and instructions for construction of the pharmacy and presented the design to the client
and teamwork skills.
LEADERSHIP
Northwestern University Formula Racing, Drivetrain Team Member 10/17 – Present
• Contribute to designing, manufacturing and tuning the drivetrain components of a formula racing car
for the annual Formula SAE Michigan competition
Phi Kappa Psi Fraternity, Illinois Alpha Chapter Member 4/16 – Present
• Promote and facilitate multiple philanthropy activities, fundraising events and new member recruitment
• Apply parliamentary procedure to engage in discussions about chapter governance
SKILLS
Language: Spanish (fluent), Italian (conversational)
Computer: Proficient in MATLAB, SolidWorks, EAGLE, AMPL, R, STATA, Excel, and PowerPoint
Laboratory: Electrical resistivity measurement, data regression and analysis, dynamic mechanical analysis, stress-strain testing,
titrations, filtrations, dilutions, and other standard laboratory chemical procedures
15CAREER GUIDE
SIENNA PATEL
sipatel@u.northwestern.edu • (555) 123-4567 • 111 Orrington Ave., Evanston, IL 60201
EDUCATION
Northwestern University, Evanston, IL
Bachelor of Arts in Communication, Expected June 2019
Major: Theatre
Yale Summer Conservatory for Actors, New Haven, CT, June - August 2017
WORK EXPERIENCE
Carousel Productions, Los Angeles, CA
Intern, June 2018 - August 2018
• Wrote summaries of 55+ screenplay submissions for production evaluation
• Analyzed content to determine which submissions should be approved for development
• Composed project reviews, planned team meetings, and addressed phone inquiries
Binder Casting, New York, NY
Intern, July 2017 - September 2017
• Performed outreach to over 200 public schools and relevant organizations in children’s talent search for the
Broadway production of Disney’s The Lion King
• Liaised between agents, casting directors, and producers to maintain lines of communication
• Served as a knowledge resource for prospective talent regarding audition information and company practices
North Carolina Dance Institute, Raleigh, NC
Substitute Dance Teacher/Front Desk Staff, August 2012 - July 2015
• Choreographed and taught combinations and technique lessons for jazz, tap, ballet, modern, and hip-hop dance
for ages 5–adult
Format plays or films • Strengthened student technique by attending to individual needs and presenting corrections in a positive way
• Communicated with customers in person and by phone, offering personalized responses to daily inquiries
to call attention to • Managed quarterly registration materials and fees for 250+ dancers participating in 15 unique classes
PRODUCTION experience. PRODUCTION EXPERIENCE
Northwestern University, Evanston, IL
Executive Producer The Freshman Musicale Amy Matthews, Director 2018
Assistant Producer The History Boys Caroline Siede, Director 2017
Lighting Operator I Love You Because Jesse Rothschild, Director 2017
Raleigh Ensemble Players Theatre Company, Raleigh, NC
Stage Manager The Last Days of Judas Iscariot C. Glen Matthews, Director 2016
Fundraising Team Eukiah C. Glen Matthews, Director 2015
SELECT PERFORMANCE EXPERIENCE
Kim S. Gordon Dog Sees God CB’s Sis C. Glen Matthews, Director 2016
Into the Woods Jack’s Mother C. Glen Matthews, Director 2016
618 Clark St., Evanston, IL 60201 ∙ k-gordon@u.northwestern.edu ∙ 212-555-1212 ∙ www.linkedin.com/kimgordon ∙ www.kimgordon.com
God’s Country The Student C. Glen Matthews, Director 2015
Bat Boy Institute Man Tito Hernandez, Director 2014
EDUCATION HONORS
Northwestern University, Evanston, IL Cary Academy Excellence in Drama Award, 2014, 2016
Bachelor of Science in Journalism, June 2019 Johnnetta Camile Overton Scholarship, 2014, given to the rising senior with “a dynamic personality, a strong
Double major in Gender and Sexuality Studies
work ethic, and an ability to lead, offering a strong voice in the community”
RELEVANT EXPERIENCE SKILLS
Technical: Basic sound and light board, spotlight operating
Eric Lund Global Reporting and Research Grant, Tamale, Ghana
Computer: Proficient in Microsoft Outlook, Word, PowerPoint, Excel
Grant Recipient, July 2018-Present
• Chosen as one of 15 recipients to author a 12-page project proposal
• Oversee content acquisition, including scheduling interviews, filming 40+ hours of footage, and organizing translation
• Edit material to create a documentary about women living as accused witches in isolated regions of northern Ghana
Medill News Service, Northwestern University, Washington, D.C.
Mobile Journalist-Environmental Beat, January 2017-March 2017
• Selected as one of 16 students to report for Medill on the Hill and contribute to a professional daily newsroom
• Researched and wrote enterprise stories on political and environmental issues, including Global Warming in America
• Reported, wrote, and photographed from the field, using social media to send quick updates and filing at least one story a day
• Produced multimedia content for web, including photo/audio slideshows, video packages, and graphics
Northwestern University Press, Evanston, IL
Editorial Assistant, September 2016-June 2018; Intern, June 2016-August 2016
• Promoted from intern to editorial assistant in September 2016 for excellent and thorough work
• Edited 20+ manuscripts, including short story anthologies, drama, novels, and educational and scholarly works
• Prepared files for copyediting by entering typesetting codes, fact-checking references, and ensuring consistency of style
• Input author and copyeditor changes to files, reviewed page proofs, and queried authors about discrepancies in manuscripts
• Revised introductions, chronologies, photo galleries, notes, bibliographies, and indices
PUBLICATIONS
Mildred’s Tale, Kim S. Gordon, Concord, MA, 2017
• Authored 55-page historical novella chronicling the major events during the women’s suffrage movement Noting specific PUBLICATIONS
Revolutionary War Heroes, How the War was Won, Dr. Susan Thoney, Concord Press, Washington, MA
Contributor, published 2016
highlights relevant qualifications.
• Wrote chapter titled “The Revolution, Its Beginnings” about women’s roles during the American Revolution
HONORS
Mortar Board National College Senior Honor Society, November 2018
Golden Key International Honor Society, September 2016-Present
SKILLS
Publishing: Experienced with the Chicago Manual of Style editing symbols, language, and guidelines
Computer: Proficient in HTML, CSS, JavaScript, MS Word, MS Excel, PowerPoint, Adobe Photoshop, Illustrator
Working knowledge in Premiere Pro CS5, Soundbooth, Dreamweaver CS3, InDesign, Flash CS5, NewsBoss
Social Media: Facebook, Twitter, YouTube, Vimeo, Tumblr, Skype, Reddit, StumbleUpon, LinkedIn, Instagram
Language: Fluent in Spanish (11 years of coursework)
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