Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
SA Power Networks

Architecture Roadmaps Drive IT
Investment
   Association of Enterprise Architects –
                    December 2016
Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
About Me
 Sean Provis
 Lead Architect – Strategic Projects @ SA Power Networks

 Background:
 • Bachelor of Information Technology (IT)
 • 5+ years SAP experience
 • Motivated architect, with a strong focus on realizing business outcomes

 Accountable for End to End strategic program architecture

 Interests include spending time with
 my family, travelling and surfing

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
About SA Power Networks
“Sole Electricity distributor for South Australia”

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
iCMG Architecture World Awards

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
About Initiative:
Architecture Roadmaps Drive IT Investment
     In 2014, SA Power Networks ran over 100 Projects,
     majority had difficulty aligning to:

           • Strategic Objectives
           • Business outcomes
           • Invest in the most cost-effective way

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
The Utilities market is rapidly changing

                  Solar                             Battery storage
                                     Wind

                  Heatwaves     Electrical storms
                                                      Bushfires

                              Life support

     Customer expectations
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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
Our Strategic Vision changed significantly!
 2010 – 2015:
 ‘A leader in electricity distribution and infrastructure services in Australia’

 2015 – 2020:
 ‘A leader in delivering energy services that customers value’

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
IT also needed to transform & adapt to the
  changes
                                                           Digital Technology Strategy & Roadmaps

                                                           Were the key delivery vehicles to align to
                                                           the new:
                                                                 •   Strategic vision & plan

                                      New                        •   IT operating model
                                      Digital Technology         •   Ensure realising business outcomes
                       Reduced IT     Strategy &
New CIO
                       headcount
                                      Architecture Team
                       by 42%

                  2014                                                     2015
          New Management                             New Program
          Team                                       Management
                                                     Office

                             Delivered
                             regulatory
                             submission

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
Architecture Structure & Roles at the
 Beginning

                                               CIO

                                                                Enterprise
                        IT Architecture
         Technology        Manager
                                                               Architecture   Business
                                                                 Manager

                        Chief Architect

Domain Architect   Domain Architect       Domain Architect
  - Technology        - Security          – Integration/Data

                                                        Senior SAP Solution    Solution
                                                             Architect         Architect

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Architecture Roadmaps Drive IT Investment - SA Power Networks Association of Enterprise Architects-Architecture Roadmaps Drive ...
Delivering Strategy & Roadmaps to Drive IT
Investment

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Digital Technology Strategy Overview
                            ‘Lean’ TOGAF 9 Methodology
1. Adapt to the changes                            Lean TOGAF 9
2. Work together as a new team
3. Deliver a new Strategy

      Why ‘Lean’?
      • Speed up the process
      • Deliver benefits ASAP
      • Remove waste and duplication

Critically, this enabled the Strategy to realise
value to the organisation once finalised
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Delivering the Strategy – Step 1

                     Business

                                                Ourselves

1.    How do we need to operate?
2.    How do we enable our workforce to deliver results through technology?
3.    How do we continue to support our business through secure and reliable
      services?

                  The answers drove the strategy for 2015-2020

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Digital Technology Strategy
                           How do we want to operate?

       How do we enable our workforce to deliver results through technology?

 How do we continue to support our business through secure and reliable services?

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Delivering the Strategy - Summary

What went well?
•     Easy to communicate and well received across the business
•     Enables linkage of programs, projects and initiatives back to the Strategy
•     Key input into:
       – Investment Planning & Architecture Options Analysis

What could we improve on?
•     Received feedback to extend the strategy further to include key outcomes
      targeted for next 1-2 years
       – This helped to “realise” the strategy & make it come “alive”
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Digital Technology Strategy - Extended
                         Strategic
                         Area Link

      Vision                                     High Level
                                                Initiatives /
                                     Business    Activities
                                     Process
                                       Link

               Drivers

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Ok so we have a strategy, what's next?
        Strategic Vision

                                   Digital Technology
         Strategic Plan
                                        Strategy
          2016 - 2020
                                      2016 - 2020

                                       Architecture
                                        Roadmaps
                           “Let’s get our house in order first &
                           mature Without
                                   our With
                                       architecture practice…”
                                             roadmaps
                                            roadmaps

                                      IT Investment
                                         Planning
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Maturing our architecture practice
• Defined architecture
  principles:
    Application
    Data
    Technology
    Security
    Integration

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Maturing our architecture practice
• Created standard templates:
    Roadmaps
    Solution Architecture
    Options Analysis

• Imported Enterprise (Business) Process / Capability Model

• Defined common catalogues & re-usable items for:
   • Applications
   • Technology

• Established Governance structure (Strategic: CIO LT & Solution: ARF)

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Ok so we have a strategy & mature
architecture practice, what's next?

          Strategic Vision

                             Digital Technology
           Strategic Plan
                                  Strategy
            2016 - 2020
                                2016 - 2020

                               IT Investment
                                  Planning
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Without Roadmaps…
IT Investment Planning process
                Capital Budget:
                • Annual point-in-time planning process
                • Indicative “wish-list”
                • Heavy negotiation in the absence of clear plans.

                IT Stakeholders:
                • Complete a project justification on behalf of business
                    stakeholders and from each “silo” of IT
                • Minimal cross-collaboration or dependencies understood

                Business Stakeholders:
                • Review of project justification
                • Unclear on the intentions
                • Lacked view of the ‘big picture’

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How is a roadmap going to help?
• A roadmap is a plan on:
      – How to meet short and long-term business goals
      – Transitioning from current state to target state
          • Including key events/milestones

• Provides a timeline of activities/initiatives and (crucially) their
  dependencies

• Standard structure and format

• They’re never “complete”, constantly evolving to satisfy new objectives
  and priorities, subsequently refreshed ~ twice a year
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Roadmap Pre-requisites

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Roadmap Process
                                                                 Review
 Identify all      Collect User           Draft Roadmap
                                                             roadmap with
Stakeholders         Stories                (in EA tool)
                                                              stakeholders

                              Customer
                               Centric!

    Finalise        Present to                               Present to CIO
  Roadmap &      Stakeholders for         Indicative Costs       LT for
   Priorities     endorsement                                endorsement

Including:
• Dependencies
• Linkages

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Example Roadmap

      Vision             Timeline
                                                         Key events/
                                                         milestones

                               Initiatives
               Current                                                 Target
                               / Activities
               State &                                                  State
                Issues

                                              Outcomes

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Roadmaps Feedback

“I liked your roadmap so much, I have printed it out and pinned it on my
cubicle wall!” – Business Intelligence Analyst

“The roadmaps define and structure the best way to implement our technology vision
in a structured and logical manner” – Manager Engineering Design & Technical Services

               “Having a clear alignment from the high level company Strategy though
               to the IT Strategy and Roadmaps has been essential in driving the
               transformation of IT and the organisation.” - CIO

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With Roadmaps…
IT Investment Planning process
• CEO Endorsed Plan                             •Roadmap Initiatives
• PMO Managed Portfolio                               •Strategic Alignment
                                                      •Outcomes
                                                      •Dependencies
                                                      •Justification
                          Manage         Maintain     •Stakeholders
                          Portfolio      Roadmaps

                                         Manage
                          Ongoing        Capital
                        Prioritisation   Pipeline

• Business Led Prioritisation                    • Ongoing view of capital
• Stakeholders have a clear plan                   pipeline

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Digital Technology Strategy –
Modelling IT Capital Investment Spend

                                        Improve IT

                 Other

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Roadmaps - Summary

What went well?
•     The roadmaps helped realise large business benefits
•     Increased our teams enterprise architecture maturity and business focus

What could we improve on?
•     Providing further detail (i.e. completing high level outlines)
•     Whilst developing roadmaps our internal solution architecture maturity flat-lined

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Our Journey about Delivering Strategy &
Roadmaps

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Architecture Structure & Roles … Now

                  Technology                                         &     Business

  Domain         Domain        Domain       Domain
Architect/s    Architect/s   Architect/s   Architect/s
Applications   Integration   Technology     Security     The (small) internal team
                                                          couldn’t do everything!
Consultant     Consultant    Consultant    Consultant
Architect/s    Architect/s   Architect/s   Architect/s

   Valuable opportunity to:
   • Connect roadmaps to implemented solutions E2E
   • Embed architecture practices into operational teams & realise business benefits
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Next Steps (1 of 2)

• Extending roadmaps to 5 year plans, to provide a longer
   term investment cycle by iterating through TOGAF cycle
   again

• Measuring roadmap success

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Next Steps (2 of 2)
 • Governance focus:

      • Alignment to roadmaps, for all stages of the initiative, throughout

              Architecture          Design                      Build

 • Increasing our Solution Architecture maturity

                                      Solution Arch

                                                      Now on…

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Summary
• Strategies and Roadmaps were extremely valuable to ensure
  we were and will continue to be successful as a:
      • Team
      • Department
      • Organisation

• We highly recommend them to:
      • Align and drive Investment with Strategy
      • Communicate with business stakeholders

                        Global Architecture Methodology
                        Best Australia/New Zealand Energy/Utility
                        CIO Recognised in the Top 30 CIO’s Globally
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